Book Thrifty hire cars in Philadelphia

Reviews for Thrifty in Philadelphia

Recent reviews

Traveller rating

Excellent

46

Good

24

Okay

26

Mediocre

28

Poor

0

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car was cleancustomer service

get the carper day

car availablecar was dirty

friendly staffcredit card

great pricepick up and drop

car smelled

2.0

Pros:Waiting for 3 hours in line at Philly airport to pick up car. Only two people working the desk. Only two people bringing cars out. Had to take a car I did not reserve. It was bigger than I wanted. Asked for a smaller car and was told this was all they had to offer. Spoke to Thrifty many times on the phone -- call center in India. They were absolutely no help. Will never rent from Thrifty or Hertz again.Cons:Everything.Reviewed 25 Jun 2021

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6.0

Cons:Waited over 1/2 hour to pick upReviewed 15 Jun 2021

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6.0

Pros:It was a standard rental, so most of the experience is “as expected.” However, in the past my bookings have included all taxes and city fees in the upfront rental quote. But here, there’d was another $50 added that was not identified in the quote. Very disappointed in that.Cons:I will never choose another car when the booking source is Priceline. I will Avoid Philadelphia rentals, if the surprise taxes were specific to the city.Reviewed 13 Jun 2021

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4.0

Pros:Drop off easyCons:Waited an hour and a half for our prepaid car and lady at desk was rudeReviewed 10 Jun 2021

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8.0

Cons:Those spikes in the driveway of the return entrance are terrifying. I slammed on the brakes because I wasn't sure if I should pass through. It would be nice if they did something about that.Reviewed 8 Jun 2021

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2.0

Pros:Staff was working hard and were polite and helpful, but they were stressed out because of the long line and lack of staff for check out. Drop off was easy.Cons:When my shuttle pulled up, there were 30 people in line outside the building and more inside, I waited outside, in the sun on an 85+ degree afternoon. My plans for the first day of my trip were ruined. You knew how many people rented cars that day, why were you not staffed properly? I will never utilize Thrifty/Dollar again at the Philadelphia airport. 100% unacceptable!Reviewed 7 Jun 2021

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4.0

Pros:Drop off at Newark was easy.Cons:Philadelphia airport had only one clerk who was not pleasant and there was only one line. Took over half an hour to check in. The ++$$ for the tolls is outrageous. We should be charged for what we use.Reviewed 7 Jun 2021

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8.0

Pros:Drop off was great: worker was helpful.Cons:Wait time when picking up was outrageously long.Reviewed 23 May 2021

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8.0

Cons:1. The check in /pick-up was very slow even though we had a reservation. 2. The dollar amount of the taxes in PHL was ridiculously high. Shouldn't this be included in our priceline price so we'll know how much we are paying?Reviewed 19 May 2021

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4.0

Pros:Drop off was easyCons:Got a car with blown speakers and smelling like smoke.Reviewed 18 May 2021

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2.0

Pros:Nothing to like about waiting in line for 1 1/2 hrs to pick up car then finding the drop off point is closed with no signage on where to go. Almost missed the flight!!Cons:Obviously a better pick up and drop off experience for the $600 spent!Reviewed 18 May 2021

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2.0

Pros:NothingCons:The car broke down after one hour of driving, leaving me stuck at the highway. The Lyft ride never arrived and I spent about 7 hours wasted because of a mechanical issue of the car.Reviewed 2 May 2021

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• What is the most popular car hire from Thrifty in Philadelphia?

  Standard (Honda Accord or similar) is the most frequently booked car hire type from Thrifty in Philadelphia.

• How many car hire locations does Thrifty have in Philadelphia?

  Thrifty has 2 car hire locations in Philadelphia. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes