Economy | $87/day |
Compact | $88/day |
Intermediate | $88/day |
Standard | $88/day |
Full-size | $90/day |
People mover | $148/day |
Full-size SUV | $120/day |
Compact SUV | $94/day |
Intermediate SUV | $97/day |
Standard SUV | $103/day |
One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
10.0 Wonderful
Dec 2020
Pros:
greatCons:
nothing10.0 Wonderful
Dec 2020
Pros:
The car was very very clean when I picked it up, which I really appreciate!Cons:
The model of the car wasn’t super new, which I personally prefer more. It had about 20,000 miles on it.4.8 Mediocre
Oct 2020
Cons:
They had two vehicles that both smelled like smoke. The employees “don’t have the discount codes” anymore. Apparently, you have to figure out the code and bring it to them to input. So no military discount.10.0 Wonderful
Jul 2020
Pros:
The staff at the JFK Enterprise location was absolutely fantastic. Jesse was the man who checked us in and he really made it easy for us. We made a mistake with the return of our reservation - we accidentally booked a round trip instead of a one-way rental - and he fixed it quickly and with no extra charge to us. We also had tons of bags and he offered to pull the car around so we didn't have to carry them all to the car. He really went above and beyond to make the pick-up process easy for us and was extremely friendly. The car was very clean and ran very well!Cons:
Nothing!9.2 Wonderful
Jun 2020
Pros:
Staff was very good, prepared, and efficient. Drop off was super easy.2.0 Poor
Apr 2020
Cons:
We got there and the car we ordered a week prior to and paid for wasn't there. We had to go to a different rental agency and pay triple the priceOne location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
Jan 2021
Cons:
They should let me know I cannot read the car without credit card10.0 Wonderful
Dec 2020
Pros:
Picking up the car was fast and easy. The staff was very friendly and made it easy.Cons:
I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.6.0 Okay
Nov 2020
Pros:
Check in and check out was very easy.Cons:
The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.8.0 Very Good
Oct 2020
Pros:
Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.Cons:
I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.8.4 Very Good
Aug 2020
Pros:
Customer service at pickup and drop off.Cons:
There was a toll pass in the rental. Also the tire pressure felt to high.10.0 Wonderful
Jul 2020
Pros:
Easy pick up and drop off.Cons:
I had picked a smaller car, but ended up with something bigger than I originally wanted but was very happy in the end.One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
10.0 Wonderful
May 2021
Pros:
Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.10.0 Wonderful
Apr 2021
Pros:
i came here after my reservation with ACE fell through - these guys brought me an upgrade in about 5 minutes despite not even having a registration for more than half an hour. was really impressed, & that's not something i'm used to saying about car rental places.Cons:
one "invisible bill", possibly linked to a toll bridge...or is that troll bridge? hmm10.0 Wonderful
Apr 2021
Pros:
Yes easy smooth in and outCons:
Car was ok nothing great8.0 Very Good
Mar 2021
Cons:
printer working in lobby2.0 Poor
Dec 2020
Pros:
They ran out of cars, I waited 3 hours after my booking time to get a car2.0 Poor
Nov 2020
Cons:
I reserved a compact car but when I arrived, only trucks were available. I didn't want to drive such a large vehicle so canceled my reservation and paid for a new one from the rental company at the next counter.One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
May 2021
Pros:
The service was very good and the vehicle was excellent.Cons:
Maybe cheaper..lol2.0 Poor
Apr 2021
Pros:
The pricing was decent but being charged $9.50 per gallon to fill half a tank when no where in the United States gas cost that much.Cons:
Not charging $9.50 per gallon to refill half a tank. I will not be using you guys and will tell everyone I know not to use your services.10.0 Wonderful
Jan 2021
Pros:
The car was very clean and smoke free. The return was seamless.8.0 Very Good
Nov 2020
Pros:
The car was in good shape, clean, decent price. Overall efficiency of pick-up was OK and drop-off pretty good.Cons:
Pick-up had a long line due to the several minutes of not sure what the staff had to spend to confirm each reservation. Staff were also apathetic and abrupt. Overall, efficiency would be hugely improved without significant reduction to human value by replacing them with robots. Drop-off was convenient but a bit confusing and without closure (do I really just leave it here?).4.0 Mediocre
Oct 2020
Pros:
Staff were straight to the point.Cons:
Car reeked for cigarettes and my girlfriend is pregnant. Not sure how that was considered clean. I’m sure the car will continue to smell like cigarettes for weeks too.One location in New York John F Kennedy Intl Airport
Filters
Reviews
8.4 Very Good
Nov 2019
Cons:
Drop off at 40 Lodge Street in Albany NY was a bit confusing since it was sharing a parking garage with a Hilton hotel and the Hertz office was closed. Luckily the hotel staff was very helpful and gave me the info on parking and key drop off. Other than that confusion everything else was great.8.4 Very Good
Oct 2019
Pros:
Staff very helpful and drop off couldn't have been more convenient. I mean, the drive to JFK isn't their fault!6.0 Okay
Oct 2019
Pros:
The hertz counter at JFK airport was great. The person was nice and it was a smooth process.Cons:
The booking at Canandaigua was scheduled to drop off after hours. But the Canandaigua location wasn’t incredibly difficult to see at night since it was just a small sign in a window of a building that was primarily for another company. Then the out of hours drop box had no sign is was for hertz. It was plastered with the logo of the company that clearly was the main company of the building. When I felt uncomfortable with dropping the key in an unmarked (with hertz) drop box, I received these crazy suggestions to just lock the keys in the car but that I would be charged for an unlock fee. One rep told me the Canandaigua location was not an after hours location whereas another rep did say that was the case. I offered to bring the car back the neck day so that I could safety and comfortably return the car but was told I would incur a late fee. In all - while hertz was willing to talk to me, they did not seem to have it fully together when trying to give their car back to them and the suggested solutions seemed inappropriate while the right solution (have a branded after hours drop off box) did not exist.9.6 Wonderful
Oct 2019
Pros:
The drop off sas very easyCons:
The staff could be more attentive to the language comprehension for people arriving from abroad5.6 Fair
Aug 2019
Pros:
Car pick up at JFK was straight forward. Karen was extremely helpful. Pick up experience was great.Cons:
Got stuck in traffic & did not get car to dropoff before it closed. Called customer service to find alternate dropoff location. Was on phone for 1 hour with 4 different reps & neither provided solution. Danny (47916) & another rep (N847396) were most unhelpful. Focused on selling extension. Terrible6.8 Okay
Aug 2019
Pros:
Drop off was easy and the shuttle left timely.Cons:
The pick-up experience was slow and there were no cars in the Full size area, even though we were told that there were. It took two conversations and a while for a car to show up for us. Overall not a very clear or efficient process.One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sep 2022
6.0 Okay
Sep 2022
One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
May 2021
Pros:
The pick-up was so bad. It took them almost an hour to provide me with the car .The car was dirty,Cons:
Have more respect and have the car ready8.0 Very Good
Apr 2021
Pros:
Short line. Hand sanitizer available. In Sarasota the rental car agent credited me for the toll I had to pay at the Chesapeake Bay Bridge Tunnel, which was not included in the prepaid EZ Pass (which uses photo recognition for payment)Cons:
Staff member read a script of items available to purchase such as insurance and Sirius XM and EZ Pass. Hard to hear with mask. Could have been friendlier and less robotic. Purchased the EZ Pass for the week, however EZ Pass on the Chesapeake Bay Bridge Tunnel requires the EZ Pass device, or credit card payment, no photo recognition. Tool booth clerk complained that rental car companies should know this by now. Had to pay at that toll booth. Also, rental desk extremely hard to find coming in a car to pick up the car, as opposed to getting off airport shuttle. Long walk and no directions, little assistance from employees in the parking lot2.0 Poor
Mar 2021
Pros:
NothingCons:
It would’ve been great if I received a car?! My reservation was for 7 pm, I came at that time and was told there are no cars available. Asking when I would get a car wasn’t helpful: they told me they don’t know. I wasn’t given any options what I should do, when I can get a car or anything... Very poor customer service.2.0 Poor
Feb 2021
Pros:
Thrifty was fineCons:
Thrifty was fine, but priceline was terrible, it was not clear that the rental was not editable and it really screwed me up. I will not be renting using Kayak again unless I am giving more trip flexiablity. Also I rent a car with 7 seat and had to upgraded to even get what I rented. Reeeeddiculous8.0 Very Good
Dec 2020
Pros:
Customer service was good. Overall pick up/ drop off was quick and easy. Car was clean and drove well.Cons:
The toll pass was not worth it. A total rip off. The only reason I purchased was because I didn't have an EZ pass and was unsure if I would be able to pay cash.2.0 Poor
Nov 2020
Cons:
As soon as they knew I booked the car on kayak the same day, they told I have to wait 3 hours before they can process my request (although the line was empty)One location in New York John F Kennedy Intl Airport
Filters
Reviews
3.6 Poor
Mar 2019
Pros:
NothingCons:
Literally everything. Inconvenient location. Unfriendly staff. First car they gave me didn’t have a working radio. The second one had stains all over the seats and garbage under the seat. Spend an extra couple dollars and rent elsewhere.6.4 Okay
Jan 2019
Cons:
We mentioned we were going upstate and it would be snowing. We were told the car would be fine but it certainly was not!! It was so dangerous and did not grasp on to the road so several times we thought we were going to crash as we had no control over the car. we would've gladly paid more to be safe4.4 Mediocre
Dec 2018
Pros:
Car was cleanCons:
Did not have the car that I reserved. I reserved a full size and they did not honor my reservation. All they had was a economy car. It ruined my trip. Also, the shuttle took 3 stops (30 minutes) to get to the rental parking lot. Very inconvenient.2.0 Poor
Dec 2018
Cons:
When I arrived to pick up the car I reserved a week in advance at 9:45 AM, it was unavailable because I was "late" for my 9 AM pick up time. Economy did not contact me and was unable to offer me any assistance. They also stated they do not take walk-ins only reservations, so it was easy to determine that a car had never been available that day. Two other customers present at the time with reservations also arrived to find that there were no cars available. An abysmal experience. I can not believe Economy can run a business this way.4.0 Mediocre
Dec 2018
Cons:
Terrible rental car. Car was dirty and had something mechanically wrong with it. Workers in the office are half asleep and have no personality . Definitely DO NOT recommend this company to anyone. Also price was way higher than what it said online4.0 Mediocre
Nov 2018
Cons:
the hidden fees once i arrived at the rental centerOne location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
May 2021
Cons:
There were no cars available upon arrivals and dollar employees had no idea when they would be.2.0 Poor
Apr 2021
Pros:
They didn’t have any cars when I got there the associate was not helpful at all and had a don’t bother me attitudeCons:
A car4.0 Mediocre
Apr 2021
Pros:
pick up Staff was coercive. Should be changedCons:
staff at reception should be honest and more helpfull2.0 Poor
Mar 2021
Cons:
Customer service was horrendous. I am contacting the Better Business Bureau to report them. It was a terrible experience.2.0 Poor
Mar 2021
Pros:
We arrived with 4 large bags weighing over 250lbs only to be told they were “out of cars” and they had no idea when more would be available. Didn’t matter at all that we had an existing reservation for an SUV. This caused us major disruption to our trip and a lot of stress. It forced us to take an expensive Uber to our destination and rent a car at a different location at a much higher prices. Will not be booking with Kayak or Dollar again. Truly awful experience.Cons:
Keeping reserved cars on the lot. Having decent customer service or even basic humanity skills.2.0 Poor
Mar 2021
Pros:
Nothing.One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
May 2021
Pros:
NothingCons:
The manager at Ace was very rude and had me on the do not rent list for keeping the car a few days longer than the reservation. Which I was in fact in contact with them everyday I kept the car and was being charged everyday that I had it over the time reserved. My trip was extended so I extended my rental. People do it all the time. I was not given my money back that I pre paid towards the rental when I made the reservation.10.0 Wonderful
May 2021
Pros:
Easiest drop off everCons:
Everything was excellent2.0 Poor
Apr 2021
Pros:
no car was made available to me - indeed the lot was packed with 30 people waiting for THEIR cars which didn't exist so it wasn't just meCons:
pretty much everything. be careful what you pay for because you might just get it4.0 Mediocre
Apr 2021
Cons:
Really far to get to from JFK - after you take the train to the rental car area you then need to call a shuttle to be picked up. On the return we just threw the shuttle driver $20 and he dropped us off directly at the terminal which was much easier.2.0 Poor
Mar 2021
Pros:
First off staff was very rude, second you cannot get a hold off anyone even with the corporate phone number and third my rental had broken down on me and after hour's of trying to get a hold of someone they said I would have to tow the car on my expense to their location so that I may yet another vehicle. This company sucks never will I ever rent from these guys again2.0 Poor
Feb 2021
Cons:
I think this is a fake company. Seriously. No cars, no intention of renting you anything.One location in New York John F Kennedy Intl Airport
Filters
Show reviews that mention
Reviews
2.0 Poor
Oct 2020
Cons:
I never got any sort of confirmation, therefore was not able to rent the car6.8 Okay
Aug 2020
Pros:
The staff was helpful, although a little slow.Cons:
The car looked very used and smelled like smoke.10.0 Wonderful
Feb 2020
Pros:
ExcellentCons:
Excellent10.0 Wonderful
Feb 2019
Pros:
The staff was wonderful. Picking my own car was the best.2.0 Poor
Sep 2017
Pros:
The car was available on time.Cons:
The car got terrible mileage partially due to grinding wheel bearings, and needed air in tires- no wiper fluid. I performed the easier tasks of course. Due to my business constraints, I had to time to exchange the vehicle.10.0 Wonderful
Jul 2017
Pros:
The guys asked on checkout if we needed the fast pass - nice touch, saved us a ton of timeOne location in New York John F Kennedy Intl Airport
Filters
Reviews
10.0 Wonderful
Sep 2022
2.0 Poor
Sep 2022
4.0 Mediocre
Jun 2022
4.0 Mediocre
Jun 2022
2.0 Poor
Jun 2022
10.0 Wonderful
Mar 2023
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Building 308 Federal Circle
+1 877 777 0010
Filters
Show reviews that mention
Reviews
6.0 Okay
May 2021
Cons:
Car could have been cleaner on the inside and USB music wasn't working2.0 Poor
May 2021
Pros:
Staff will completely scam you on insurance, rate, or both. Be very weary of this place! Multiple people were scammed the day we went!Cons:
This company should focus on honest business vs. scamming customers in order to make revenue.2.0 Poor
May 2021
Cons:
Shuttle driver needs customer service training. Little or no courtesy exhibited2.0 Poor
May 2021
Pros:
the car ac is not working!! The windows as well is not workingCons:
I will never book a car on this car rental agency2.0 Poor
Apr 2021
Cons:
The fine print says you are required to pay for liability insurance if you don't already have your own, an extra $16 per day. My car smaller, it was due for an oil change when it was rented to me, and there was an alarming noise in the wheel well when traveling on the highway. Not only do they sneak in extra charges, but the cars and service are not worth the price or hassle. I will not rent from Fox again in the future.6.0 Okay
Apr 2021
Pros:
Staff helpful and profesional.-Cons:
Fox Company is located outside JFK, small inconvenience is that their shuttle is not parked by the Federal Circle where all rental cars are located and customers as myself needed to contact them by phone so I can be picked up and taken to their location. Perhaps, a better orgnization in time/schedule should be considered. Perhaps, Fox creating their own App for customers can create a more accessable and better experience. Now, the overwhelming ashtray odor in the car seats were unprecedented. Perhaps, changing/upgrading/removing the seat covers can override the odor and provide a better air/odor quality inside the car. Overall, yes, they are new kids on the block, they have potential and can grow to be one of the best car rental companies.One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
318 Federal Circle
+1 718 632 1632
Filters
Reviews
9.6 Wonderful
Mar 2018
Pros:
Fast check out, good location with other major rental brandsCons:
Car was in mediocre condition. Probably explains the good price. They tried to sell me a Fast Pass claiming if I used a toll road and didn’t have it, I’d be charged $25. Simply not true.2.0 Poor
Mar 2018
Pros:
Nothing. Poor serviceCons:
My reservation was not honored. I was left in the cold at 1 am in NYC Then when i pleaded for a vehicle they wanted to charge over 5 times the reservation price i had placed online. absoulutely disgusting4.4 Mediocre
Mar 2018
Pros:
So checkin was quick..Cons:
That being said when I was sent out to the lot to pick up the car, the attendants were in cars listening to music. One of them refused to get out and pointed to another car. On drop off, there was no one outside. I left the headlights on pointed at the office and it took 5 minutes for someone to come out and check us out. The Kia Sorento had zero options. Really nothing. They wanted $23.95 a day for EzPass. Hertz charges $3.953.2 Poor
Mar 2018
Cons:
We were very angry and disappointed that we were faced with a 145% increase in our cost to rent our car due to the exhorbitant premium for an EZE Pass for the week. We were expecting to pick up our car, having already paid the rental charges and be on our way. We were then informed that if we were going thru tolls, we would be unable to pay cash. Unless we paid for the EZE pass ($226 incl taxes and fees) then we would be charged $25 for each time we went thru a toll plus the cost of the toll. We were staying with family in Arverne meaning frequent use of tolls. We were astounded - how can that kind of premium be added at pickup with no warning (e.g. we had booked the car 2 months in advance with no notice re additional cost of EZE pass.. We were also treated with shame and guilt that we would even question these charges. We would like some explanation why you would inflict this kind of usury on an unsuspecting client who rented from you in good faith. We would ask for an adjustment to the EZE portion of our bill and direct communication with the executive in your company who chose to set these rates. Chris & Charleen Evans2.0 Poor
Mar 2018
Cons:
Arrived at the airport at 5 am only to be informed they had no cars. I had to beg to just get refunded. The attendant was incredibly inept and indifferent. Then I had to find another car from another agency and paid triple what I thought I would be paying. I will only rent from professional agencies from now on.2.0 Poor
Feb 2018
Cons:
Your website said nothing about advantage needing a $200 deposit on top of he payment I already paid to you. My confirmation said it was pre-paid in full. I didn’t have enough credit to hold he deposit and therefore did not receive the car I rented. This was very upsetting. You should really state deposit information clearly and in bold when a person is booming through your site. I purchased insurance through your site and would like it refunded ($18) if possible. I wasted my time and close to $50 in transportation fees to get to and from the rental location.One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Please Go To Fox Counter
+1 877 777 0010
Filters
No reviews available
2 locations in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
835 Pennsylvania Avenue
+1 718 649 6600
98-28 Queens Boulevard
+1 718 353 6848
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
124-10 S Conduit Avenue
+1 855 588 0008
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
124-10 S Conduit Ave, South Ozone Park
+1 877 326 7368
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
318 Federal Cir, Jamaica, Queens County, New York
+1 718 632 1632
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
310 Federal Circle
+1 718 541 0932
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Jfk Airport Building 340, New York
+1 718 632 1632
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
229-20 S Conduit Ave, Jamaica
+1 718 413 0000
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
150-32 North Conduit Avenue
+1 718 565 7222
Filters
No reviews available
One location in New York John F Kennedy Intl Airport
Locations in New York John F Kennedy Intl Airport
Building 308 Federal Circle, Jamaica, , USA New York
+1 914 368 0091
Filters
No reviews available
Most popular agency | Dollar |
---|---|
Most popular car type | Mini |
Average price | $139/day |
Good deal | $120/day |