Book Dollar hire cars in Philadelphia

Reviews for Dollar in Philadelphia

Recent reviews

Traveller rating

Excellent

40

Good

14

Okay

28

Mediocre

30

Poor

0

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car was cleancustomer service

car i reservedgreat value

get the carnever rent

rented the cargreat experience

great pricepick up and drop

friendly staffcredit card

2.0

Cons:No assistance with a broken car , they let us down in the middle of the countryReviewed 22 Jun 2021

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2.0

Pros:N/a.Cons:Mostly Rude staff, car smelled Smokey, was not told where or how to drop off car before business hours and Almost missed flight as a result. Do not rent here.Reviewed 15 Jun 2021

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2.0

Cons:First off customer service was terrible, there were 3 people behind the counter 1 didn’t want to work and the manager who just stood there and would not help even when it’s was extremely busy. It took 45 minutes to actually get in the car from arriving and there was only 1 person in front of us when we got there. Felt very badly for the family behind us who came in right behind us and got ignored and when they complained the manager told them he didn’t see them? I paid a premium for the luxury “sports” car and while it would have been a nice car, the drivers side mirror was badly damaged and I had to manually move it in to place. There was not much holding the mirror on and had a very nice crack in it. The 2 USB ports didn’t work and windshield wipers did not work properly. Definitely not something I would expect for a premium vehicle. Overall very dissatisfied with the whole experience.Reviewed 15 Jun 2021

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6.0

Pros:The drop off was fast.Cons:Pick up was awful!!! We had to wait in line for 1 1/2 because they only had 3 people working at the desk. It took forever!! I won’t use Dollar again.Reviewed 12 Jun 2021

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4.0

Cons:Additional charges. Hard to get to locations with personal vehicle. Gas mileage was badReviewed 6 Jun 2021

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2.0

Pros:NoneCons:It took me 1 hour and 30 mins to get my online reservation!Reviewed 6 Jun 2021

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10.0

Pros:Carol at the Philadelphia location was very helpful, polite and had great customer service skills.Cons:Everything was excellent, except the car did not have cruise control, other than that it was great.Reviewed 20 May 2021

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4.0

Pros:The car itself was greatCons:Service at the station was terrible. Waited in line almost 1 hour before I got my car - could have driven from my original destination faster than waiting for the car...Reviewed 11 May 2021

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6.0

Cons:Provided an "upgrade" to a size not wanted reeking of smoke. Asked for/got another vehicle which had multiple scratches told they were scuff marks; I took photos to establish it. Camry was a great car.Reviewed 25 Apr 2021

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8.0

Pros:easy dropoffCons:I couldn't change my pickup. I was originally coming in Saturday and it changed to Friday. They would not take more money and extend the reservation. I literally had to stay at the airport hotel so that I could pick up the car the next day. Why wouldn't the business take more of my money? I thought that's way businesses are there for.Reviewed 19 Apr 2021

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10.0

Pros:Friendly staff easy access to vehicleReviewed 4 Apr 2021

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4.0

Cons:The car was 4 years old with high mileage. Junk...Reviewed 26 Mar 2021

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• What is the most popular car hire from Dollar in Philadelphia?

  Standard (Honda Accord or similar) is the most frequently booked car hire type from Dollar in Philadelphia.

• How many car hire locations does Dollar have in Philadelphia?

  Dollar has 1 car hire location in Philadelphia. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes