Book Dollar hire cars in Philadelphia

Reviews for Dollar in Philadelphia

Recent reviews

Traveller rating

Wonderful

8

Very Good

7

Good

2

Okay

9

Fair

1

Mediocre

0

Poor

41

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car was cleanrented the car

get the carfriendly staff

car i reservedgreat price

6.0

I believe front desk agent took advantage of the fact that booking said wild card for the car and assigned EV just to charge upgrade fee in order to get a gasoline vehicle.Reviewed 5 Jun 2023

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2.0

I waited over an hour to pick up my rental car. I requested a minivan and they gave me a Honda pilot.Reviewed 11 May 2023

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8.0

The gal at the desk when I got there tried to tell me the vehicle I have reserved/paid for online wasn't available and I had to argue to get them to make the car available... Other than that, things were okay.Reviewed 18 Mar 2023

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10.0

All was great. Your employees were wonderful.Reviewed 12 Feb 2023

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2.0

O waited close to 3 hours for an available vehicle after checking in. To tell me that there was an issue and they were not renting me a vehicle.Reviewed 21 Nov 2022

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10.0

The Eagles and the Phillies were playing the same weekend so it was a bit crazy Saturday but the Dollar/Thrifty crew did a great job getting everyone a car.Reviewed 27 Oct 2022

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2.0

The shuttle didn’t show for pickup. Waited a half hour (another lady waited an hour), ended up taking an Avis/Budget shuttle and walking from there. The dollar shuttle was sitting by the door with the engine running, but didn’t move while I was there. I was one of two customers and the staff was annoyed to have to put their phones down to help me. They told me to take the car in spot 29, it was the wrong car, the agent at the exit said they had been doing it all day. I will not be using Dollar at PHL ever again.Reviewed 4 Oct 2022

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8.0

cleaner carReviewed 6 Sep 2022

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2.0

PHL Airport location has no phone number and didn’t have a vehicle ready for me. The one I got was overdue for an oil change and had tread separation on a recently replaced tire. The vehicle wobbled & shook terribly during the 90 minute drive in the middle if the night to our residence. The roadside assistance rep gave 2 options; 1) pay to have the spare put on and drive back to the PHL location to swap vehicles but since they don’t have a phone there is no guarantee a vehicle is available. 2) pay for a new tire and bring the receipt to PHL for a refund. They wouldn’t email a confirmation on this though so I was suspicious. Sure enough, the manager acted like it was an unheard of solution and said the tire was my responsibility. Never again will I rent from Dollar.Reviewed 7 Aug 2022

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2.0

They were out of cars when I arrived. Only one staff member, David, was helpful. The rest didn’t seem to care and told me to come back in the morning. They couldn’t get a car for me from Hertz because the gate closed right after we arrived in the shuttle.Reviewed 23 May 2022

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2.0

There was about 15 people in line to pick up and it took an hour and 20 minutes to get through the line with four people working. Also there was a guy working in the Members Only area that never bothered to take a single person to help. Then they try to put me in a Toyota and Call it a luxury car off. But I paid another upgrade to get an Infiniti with almost 50,000 miles. Finally I asked for a Toyota tundra truck that looked slightly newer and that was fine. The guy told me when I ask by the way it was so long in the cars were so rough, that’s what you get when you go to dollar or thrifty. By the way it wasn’t cheaper it just “looked”like they had the car I wanted Totally disappointed PS it takes approx 20 min for the van to arrive and pick you up. Saw the hertz and others 3 times in the same wait timeReviewed 9 May 2022

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6.0

Counter clerk was extremely rude and brusque.Reviewed 26 Apr 2022

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• What is the most popular car hire from Dollar in Philadelphia?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Dollar in Philadelphia.

• How many car hire locations does Dollar have in Philadelphia?

  Dollar has 4 hire locations in Philadelphia. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes