Guest reviews
Overall rating
8.5
Excellent
Based on 13,130 reviews
Cleanliness
8.6
Comfort
8.5
Pick-up/Drop-off
8.4
Value for money
8.3
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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7.6
Pros: Staff was friendly. Drop off was easy.
Cons: I booked online and got a price. When I picked up, I was told that none of my online activity mattered. Started all over again and ended up paying twice the amount I was told online. I was stuck without an alternative so I had to go with it.
review from
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4.8
Pros: downtown location for p[ickup
Cons: car not ready, not clean, gas tank not full, confusion about additional charges for drop off
review from
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2.0
Cons: They did not honor our reservation and gave the car we reserved away. We had to rent from another location further away for double the price. Staff at facility was rude. Enterprise never called me back when I called for customer service. Terrible.
review from
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10.0
Pros: Everything went smoothly!
Cons: n/a
review from
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10.0
Pros: I got lost - phone support and site support were prompt, accurate and kind. Quick to act. Nicole helped me choose the right vehicle and gave me time to choose what worked best for me. Outstanding experience!
Cons: I was not aware it is difficult to park - as it was an airport pick up, they are ready to shuttle you to any car rental location. Aneel gave me proper direction and expedited my check in - took less than a minute to have me out at my car so Thank You Enterprise for hiring Incredible staff!!
review from
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9.2
Pros: The staff in both locations were so courteous and helpful, the van was brand new and sparkling clean.
Cons: I wish I could have figured out how to connect a phone for music without an Aux cord
review from
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4.8
Pros: Staff was nice
Cons: Location was listed at the airport and it was not! I lost an hour and had to pay for a cab to and from the airport.
review from
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6.8
Pros: Staff was fine... however the car was dirty and the mirrors needed to be cleaned by me for use...
Cons: Clean your car and when I complain fix it instead of acting like I’m an annoying customer for giving feedback
review from
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10.0
Pros: Pick-up and drop-off processes were quick and easy. The car was in great shape and I had no issues with it. My flight was delayed, and it was easy to call Enterprise and extend my rental for a few hours. Thanks!
review from
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8.0
Cons: To add an additional driver to my contract cost me $20/day, an extremely high price. I can live with $10/day, but $20 is just price gouging.
review from
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10.0
Pros: Yes
Cons: The price !
review from
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9.2
Pros: Great car for the price. Great staff!
Cons: Didn’t realize rental place was 40 min from airport. Very misleading.
review from
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Where can I find Enterprise hire cars in Philadelphia?
7601 Roosevelt Blvd, Enterprise car rentals
Address
7601 Roosevelt BlvdHours
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 13:00 |
Phone
+1 215 331 6000FAQs about renting a car from Enterprise in Philadelphia
What is the most popular car hire from Enterprise in Philadelphia?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Enterprise in Philadelphia.
How many car hire locations does Enterprise have in Philadelphia?
Enterprise has 19 car hire locations in Philadelphia. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Philadelphia airport (PHL)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Philadelphia airport (PHL)?
Yes
