Recent reviews
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- Negative
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7.6
Pros: It was an easy process and the line was not too long. The car was dirty on the inside with stains on the seats and ceiling. Drop off was easy but we had to wait 15 minutes for the shuttle.
Cons: More shuttles and more people to help checking in.
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9.2
Pros: Yes
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4.4
Pros: No. Very late shuttle service then the driver forgot to lower the bus thus I ended up with a hyperextended knee. No help from Alamo
Cons: Everything
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2.0
Cons: The vehicle was not my top choice, the staff were rude.
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10.0
Pros: Easy, fast, efficient.
Cons: n/a
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9.2
Pros: The staff were very helpful and understanding
Cons: The traffic around that location is bad but it is a great location
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7.2
Pros: Drop off was easy.
Cons: Self service kiosks were down. Needed more representatives. Very long line!
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10.0
Pros: The staff was really happy to assist us with a smile. We were able to change the drop-off location with ease.
Cons: Nothing would've been better. We had a very pleasant experience. Thank you
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10.0
Pros: Everything
Cons: Have free cookies
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2.0
Pros: The vehicle options.
Cons: I received false information from customer service regarding my payment options. The customer service reps need to be better informed.
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4.4
Pros: Clerk/desk agent in Philadelphia was nice.
Cons: Parking lot staff in Philadelphia was extremely rude and standoffish. Drop-off in Jersey City was poorly signed, and is hidden in the parking garage of an apartment building.
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8.0
Pros: Staff great
Cons: I would liked to get car I asked for.
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9.2
Pros: Yes
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10.0
Pros: Easy, fast, efficient.
Cons: n/a
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9.2
Pros: The staff were very helpful and understanding
Cons: The traffic around that location is bad but it is a great location
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10.0
Pros: The staff was really happy to assist us with a smile. We were able to change the drop-off location with ease.
Cons: Nothing would've been better. We had a very pleasant experience. Thank you
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10.0
Pros: Everything
Cons: Have free cookies
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7.6
Pros: It was an easy process and the line was not too long. The car was dirty on the inside with stains on the seats and ceiling. Drop off was easy but we had to wait 15 minutes for the shuttle.
Cons: More shuttles and more people to help checking in.
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7.2
Pros: Drop off was easy.
Cons: Self service kiosks were down. Needed more representatives. Very long line!
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8.0
Pros: Staff great
Cons: I would liked to get car I asked for.
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4.4
Pros: No. Very late shuttle service then the driver forgot to lower the bus thus I ended up with a hyperextended knee. No help from Alamo
Cons: Everything
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2.0
Cons: The vehicle was not my top choice, the staff were rude.
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2.0
Pros: The vehicle options.
Cons: I received false information from customer service regarding my payment options. The customer service reps need to be better informed.
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4.4
Pros: Clerk/desk agent in Philadelphia was nice.
Cons: Parking lot staff in Philadelphia was extremely rude and standoffish. Drop-off in Jersey City was poorly signed, and is hidden in the parking garage of an apartment building.
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