Car rental at Philadelphia Airport

Car rental at Philadelphia Airport

Search hundreds of travel sites at once for car hire deals at Philadelphia Airport (PHL)

Philadelphia, PA, United States - Philadelphia
19 Aug — 26 Aug
Same drop-off
Philadelphia, PA, United States - Philadelphia
Fri 19/8
Noon
Fri 26/8
Noon
Driver's age:

Cheap car rentals in Philadelphia Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Philadelphia Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.6 Excellent (409 reviews)
1 location in Philadelphia Airport
Alamo
Locations in Philadelphia Airport
  • 8.7
  • 8.7
  • 8.5
  • 8.6
  • 8.4
Recent reviews
2.0 Mediocre4 Jul 2022
I booked rental online they refused to take my debit card I was stuck with no rental car my entire it was just awful the workers wasn't nice at all or helpful at all to resolve the issue
8.0 Excellent25 Apr 2022
Clean car that was comfortable to drive. Check in and check out were smooth. No complaints. Would rent again.
4.0 Okay9 Apr 2022
The car had old windshield wipers that were falling apart. The air pressue light came on and when I filled up the tires I noticed that all of them had different PSIs.
10.0 Excellent27 Feb 2022
The gentleman at drop-off, Jeremiah, was phenomenal. He was fast, professional, friendly, and human on a cold and busy morning.
4.0 Okay25 Jan 2022
Everything went well - staff was friendly and the car was clean. The big bummer happened when the quote I got here didn't match the price I had to pay. It ended up not being such a great deal.
8.0 Excellent21 Oct 2021
Be aware that there may be extra optional charges - toll pass, etc.
10.0 Excellent11 Oct 2021
Great service
10.0 Excellent10 Sep 2021
Maybe it was just me, but the drop off was a little confusing with Alamo being the last one and I think I just missed where to turn in the first time.
10.0 Excellent31 May 2021
Staff was outstanding at dropoffNothing. Everything was great
6.0 Good12 Apr 2021
There was nothing over and above what was reasonably expected of such a transaction.I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.
Rated no. 2
Hertz
7.2 Good (223 reviews)
1 location in Philadelphia Airport
Hertz
Locations in Philadelphia Airport
  • 7.8
  • 7.8
  • 7.2
  • 6.9
  • 7
Recent reviews
6.0 Good4 Aug 2022
I haven't received an email receipt after dropping off the vehicle.
6.0 Good2 Aug 2022
Hertz employee at checkout counter in PHL was difficult to work with. He also lied and said that he could not change the time on the reservation due to the drop off location opening at 9 AM. The drop off location opened at 7:30 am and he did this in an attempt to get an extra $20 added on to my rental.
2.0 Mediocre12 Jul 2022
It took us an hour waiting in line to pick up our car because they only had two employees at the PHL location.
4.0 Okay9 Jul 2022
I was unable to cancel reservation for some reason and got charged the full amount.
8.0 Excellent15 Jun 2022
Ease of checkout. Explain the use of the vehicle inspection checklist at the counter.
2.0 Mediocre3 May 2022
Booked a rental car for Sunday at Philly airport a week in advance because they were the only agents open. Took a bus to the airport and was told if I didn't have a plane ticket for that day. I couldn't rent. Long story short I was left stranded at the Philly airport. F you hertz. You will never get my business again. I'm also going to let everyone I know about you ridiculously poor service
8.0 Excellent11 Apr 2022
I would like to say that my experience with Hertz was good. I would like to express that the Agent (Kim), who waited on me, she was very caring, professional and warming. The only thing I would like to have been better is to leave a operable pen inside the vehicle being rented to fill out the inspection form. I did not have one however, I took pictures and a video of the video before I left. Thank you for your services.
4.0 Okay1 Mar 2022
The pick up process was horrible. The staff was rude
8.0 Excellent22 Jan 2022
Good enuf
4.0 Okay2 Jan 2022
additinal fees for drop off location where not mentioned during booking process (fee for the drop of station & state / city charges). Drop off location was not changed so the additional fees should have been included in the total price or at least have been prominently mentioned during booking process.
Rated no. 3
Avis
6.8 Good (105 reviews)
1 location in Philadelphia Airport
Avis
Locations in Philadelphia Airport
  • 7.1
  • 7.2
  • 6.7
  • 6.7
  • 6.5
Recent reviews
2.0 Mediocre22 Jul 2022
Car was dirty, dented, and not a full size. Staff was unprofessional and unhelpful.
2.0 Mediocre21 May 2022
Poor customer service at beginning. Ended better with more knowledgeable representative.
6.0 Good21 Jan 2022
Im not sure why i was charged 300 dollars morethan quoted. Also, the car had no wiper fluid in it when I received it.
10.0 Excellent6 Dec 2021
Frequent renter. Everything was definitely done appropriately and honestly have no direct suggestions for improvement as it went very smoothly on both ends of the rental
2.0 Mediocre30 Nov 2021
I’ve been using Avis almost exclusively for many years. I am a preferred customer and this was the worst experience I have ever had. The car was dirty inside. Windows were filthy. Previous user had smoked and the smell was awful. Tried to disguise it with perfume which made it worse Starburst on windshield which was not noticed until I exited the facility. Along with low tire pressure on front passenger side and warning lights came on. The entire bottom canopy was loose and the front underside was damaged. Again not noticed since car was picked up at night. Car was immediately taken out of service when brought back to Avis.
2.0 Mediocre20 Nov 2021
Very poor. I had the car for 2 days and was charged for 3 days. I did speak to avis and they said that they will charge for the days I had the car but despite that I was charged
2.0 Mediocre9 Nov 2021
AVIS gave us a car with a nail in the tire. I filled the tire twice before I realized it. We called AVIS from our rental house 150 miles from home - it takes at least 30-40 minutes to get roadside assistance on the phone, BTW - and they couldn't have been less helpful. First they told us to go get the tire replaced ourselves. Then they came and towed the car, telling us they'd get us a new car. They left us stranded. After a couple hours we followed up, and found they had simply never done anything to help us get a new car. Finally, they tell us they're sending us an Uber and taking us... 50 miles away to LaGuardia airport to get a new car. We had to leave for home the next morning, so I didn't have time to argue. After getting to the airport, they had no idea who I was. After several calls, they agreed to give me a new car - after they confirmed they had the old one in their posession. The only number they had to call was the roadside assistance number we had called. So I sat in the LaGuardia AVIS for 45 minutes while *AVIS WAS ON HOLD WITH AVIS.* The replacement car was dirty. The entire experience, top to bottom, was the single most abysmal experience I've had with a consumer-facing business in my life. Pun intended - steer *far* away from AVIS, they will literally leave you stranded.
10.0 Excellent7 Nov 2021
The gentleman manning the gate at the Avis location at the Philiadelpia airport after hours was extremely helpful! He made the experience very positive.
2.0 Mediocre3 Nov 2021
Extremely long wait time out check in. I'm not sure what was happening, but it was on the verge of chaos. They DID NOT have the vehicle (Expedition) that we reserved ahead of time. We ended up with an Explorer. Not a bad vehicle, just smaller than what we needed. And the compensation was not equal to the downgrade. Check in time was about 1 hour and the harried staff was somewhat rude. Check out was very easy.
1.9 Horrible28 Sep 2021
Team member Rick could benefit from some soft skills training. I would not hire him if I had a business.
Rated no. 4
Sixt
6.6 Good (182 reviews)
1 location in Philadelphia Airport
Sixt
Locations in Philadelphia Airport
  • 7
  • 7.1
  • 6.5
  • 6.3
  • 6.4
Recent reviews
8.0 Excellent25 Jul 2022
Drop off was fast and fine, but pickup was slow. There were many employees just standing around while only two (eventually three) were helping customers. Though the person helping us was pleasant and professional, she couldn’t type which added to our pick up time. All in all, this wasn’t a show stopper for us; we’ll use them again if their price is right.
2.0 Mediocre19 Jul 2022
They refused to give us a car we had pre-paid for because the computer told the counter we were "blocked," but they couldn't tell us why we were blocked or help us resolve it. We had to find another car on a Friday evening. Several days later, someone called and told us the accounting department had blocked us. Customer service repeatedly refused to transfer us to accounting to resolve the block and repeatedly refused to let us talk to a supervisor because they "were all in a meeting." Customer service hung up on us twice. It took over a week to get our pre-paid money back and in the meantime, we still had to pay for the car we ended up renting for a much higher price. Now they want a "cancellation" fee from us. They are, without a doubt, the worst.
2.0 Mediocre18 Jul 2022
Sixt Philadelphia told me that since I was picking the car up late that I would need to re-rent the car at walk-in prices (which makes no sense and about $200 more for the week) and that I would get a refund for the on-line booking. I paid $200 extra and am disputing the original $763 charge with Chase Bank as it was not refunded. Terrible experience.
2.0 Mediocre19 May 2022
Despite getting a confirmation from Kayak 3 hrs before pickup, when we Ubered to the place we were told that the lady at the counter kept insisting systems were down and this reservation from Kayak was in error. She said there were no vehicles available thought the lot outside had plenty of cars… terrible experience
10.0 Excellent16 May 2022
travelled on a anniversary trip and got a class upgrade for free. the car was great and the staff super friendly
6.0 Good1 May 2022
I needed to extend a day but all their computers and phones were down, so I ended up driving to the airport 10 hours before my flight and staying at the airport all day. Miserable
2.0 Mediocre30 Apr 2022
Was not able to pick up reserved car. Rude staff in addition.
10.0 Excellent25 Mar 2022
Swift and easy. Would rent again from Sixt anytime.
10.0 Excellent8 Feb 2022
Wow - What a phenomenal experience with Sixt!! Awesome. My requested car was not available, a Mercedes, so I was upgraded to a BMV SUV. No questions, No hassle. Everyone was friendly, the staff displayed the desire to be working there, smiles on everyone including the security guard. Easy shuttle from the Philly airport and easy return. This was one of if not the BEST rental car experience I have ever had on both coast and places in between. Thank you all!! Kevin, Peachtree City, GA
8.0 Excellent27 Jan 2022
Fast service. Car smelled like weed and was dirty even though it had been through wash. Hard water stains on mirrors made it hard to see at night.
Rated no. 5
Budget
6.5 Good (237 reviews)
1 location in Philadelphia Airport
Budget
Locations in Philadelphia Airport
  • 6.9
  • 7
  • 6.4
  • 5.9
  • 6.4
Recent reviews
6.0 Good7 Aug 2022
I did get a last minute rental… The car was a keep, it was supposed to be. Jaguar SUV or equivalent. The condition of the vehicle was not good. Front passenger tire did not have integrity. It kept loosing air. Also the vehicle did not seem to have reliable shocks/struts….unstable.
10.0 Excellent2 Aug 2022
Pick up was low staffed.
6.0 Good14 Jul 2022
Pick up was a nightmare. We walked in and we were the only customers. Got our contract signed pretty quickly and just had to wait for the car which would be brought to the front of the building. It took about an hour+ to get the car. We then wait in line to leave with the car because they are so slow at letting people out of the gate with the cars. We are finally at the front of the line of cars and drive up to the gate to leave, and the lady says someone on their end goofed up because it says we are returning the car on the same day in the computer. We have to back up and park, go in, and wait another 30+ minutes to get the mistake fixed. Then we had to wait in the line of cars again to leave. I’m not sure if they were having an off day or what, but there were many upset customers in the building that day. The car was fine and the return process was a breeze. I just don’t think we will try them again because we had such a bad experience at pick up which delayed our travel by at least 2 hours.
10.0 Excellent12 Jul 2022
Both the lady driving the shuttle and at the counter was extremely nice and personable.
4.0 Okay13 Jun 2022
It took over an hour to pickup the car. The return at Cape May was amazing.
2.0 Mediocre12 Jun 2022
The staff at budget was rude, impatient, and I engaged with all the customers. I witnessed several really unprofessional interactions that were concerning. They were apathetic towards me and I felt rushed out. My car had a strange smell and I didn’t have time to set my GPS or get situated with how to drive it, I was rushed because they just pulled the cars up like valet and expected people to jump in and drive. I had so much anxiety about dropping it off but thankfully could just pull up and leave it. I was not reassured about that, either. It was a terrible experience - I would never go there again
2.0 Mediocre17 Apr 2022
They didn’t have a car when we arrived and had to wait until the next morning to get one. And then they charged us $125 for cleaning two weeks after we returned the car - no mention of the car being filthy when we returned it, no email notification, just a charge that randomly showed up on the credit card. They claimed there was sand in the car but there’s no way that was true since we hadn’t been near any place with sand.
10.0 Excellent25 Mar 2022
I think this was a pass around car licensed in Texas, with about 30,000 miles. Tires were very loud, and some weird vibrations at times causing some things to rattle. I am not that familiar with Mustang's so don't know if these are normal for this car or it has some tire issues. I still drove it for about 700 miles.
4.0 Okay28 Feb 2022
The car smelled like a wet dog. The car was put in a random parking spot and I wasn’t alerted that it was ready which caused an unnecessary wait time. All in all it took 40 minutes to pick the car up.
4.0 Okay22 Jan 2022
Very easy drop off experience
Rated no. 6
Dollar
6.2 Good (257 reviews)
1 location in Philadelphia Airport
Dollar
Locations in Philadelphia Airport
  • 6.9
  • 6.9
  • 6.1
  • 5.9
  • 6.3
Recent reviews
2.0 Mediocre7 Aug 2022
PHL Airport location has no phone number and didn’t have a vehicle ready for me. The one I got was overdue for an oil change and had tread separation on a recently replaced tire. The vehicle wobbled & shook terribly during the 90 minute drive in the middle if the night to our residence. The roadside assistance rep gave 2 options; 1) pay to have the spare put on and drive back to the PHL location to swap vehicles but since they don’t have a phone there is no guarantee a vehicle is available. 2) pay for a new tire and bring the receipt to PHL for a refund. They wouldn’t email a confirmation on this though so I was suspicious. Sure enough, the manager acted like it was an unheard of solution and said the tire was my responsibility. Never again will I rent from Dollar.
2.0 Mediocre23 May 2022
They were out of cars when I arrived. Only one staff member, David, was helpful. The rest didn’t seem to care and told me to come back in the morning. They couldn’t get a car for me from Hertz because the gate closed right after we arrived in the shuttle.
2.0 Mediocre9 May 2022
There was about 15 people in line to pick up and it took an hour and 20 minutes to get through the line with four people working. Also there was a guy working in the Members Only area that never bothered to take a single person to help. Then they try to put me in a Toyota and Call it a luxury car off. But I paid another upgrade to get an Infiniti with almost 50,000 miles. Finally I asked for a Toyota tundra truck that looked slightly newer and that was fine. The guy told me when I ask by the way it was so long in the cars were so rough, that’s what you get when you go to dollar or thrifty. By the way it wasn’t cheaper it just “looked”like they had the car I wanted Totally disappointed PS it takes approx 20 min for the van to arrive and pick you up. Saw the hertz and others 3 times in the same wait time
6.0 Good26 Apr 2022
Counter clerk was extremely rude and brusque.
4.0 Okay25 Apr 2022
Way too much back up at the counter, log weight for vehicles to come out of the parking lot after being refueled/recleaned for the next customers. Vehicle was fine, wait was just aggravating
6.0 Good14 Apr 2022
The customer service reps are helpful but very uptight and non friendly. Doesn’t hurt to 😀
2.0 Mediocre5 Apr 2022
Need better customer service at the location. No inventory even though reservation was confirmed by kayak. Charged upgrade fee because they could not provide me van as per my booking.
8.0 Excellent4 Apr 2022
I did not get a confirmation receipt, and the car smelled like smoke. But overall good experience!
8.0 Excellent25 Mar 2022
Nice crew at the counter
2.0 Mediocre15 Mar 2022
I hurt my foot a few days before travel so my husband was going to have to drive instead of me and they charged us an additional $13.50 per day because of that. Very poor customer service. Like I was not already going through enough having a broken foot but then charging me additional money for that is ridiculous
Rated no. 7
Thrifty
6.2 Good (252 reviews)
1 location in Philadelphia Airport
Thrifty
Locations in Philadelphia Airport
  • 7
  • 6.8
  • 6.1
  • 5.9
  • 6.3
Recent reviews
2.0 Mediocre10 Jul 2022
They didn’t have our vehicle so we had to PAY for an upgrade to fit our family. The lady we dealt with was rude as heck. The upgrade we paid for was dirty with food and mold in the cup holders. NEVER AGAIN!
10.0 Excellent25 May 2022
All the extra fees are really what annoys me. The original quote online is nowhere near the final cost. There needs to be more accurate quotes.
8.0 Excellent20 Dec 2021
The person never gave me a walkthrough of the vehicle at pick up, she talked too fast and was hard to understand. The vehicle had many minor dings and scrapes I needed to file with kayak to cover myself incase they blamed me for them
2.0 Mediocre16 Nov 2021
The dropoff system is terrible. Why is there not an immediate confirmation of the return? My return was to a parking garage, not an airport office. But why is the system not good in this location? It's days later, and I'm still trying to get the rental closed.
4.0 Okay14 Nov 2021
I got a violation ticket because of an expired registration.
10.0 Excellent26 Oct 2021
We were in and out quickly. The car they gave us was a great car and return was very simple and easy and the shuttle was right there waiting for us. Everyone was cordial and nice. Will definitely look into using again.
2.0 Mediocre25 Oct 2021
The pick up took over an hour of waiting. This company needs to invest in technology that will speed up the check in process.
1.9 Horrible18 Oct 2021
2hrs to pick up and they were closed dropping having customers leave the cars outside the gate
1.9 Horrible8 Sep 2021
The problem wasn't with the pickup in Philadelphia, which was fine, but with drop-off in Washington DC. No employee showed up for work in the morning when I was supposed to drop the car off (this is the 7th St NW location). After waiting more than an hour and a half someone finally showed up, but said the office was closed despite Thrifty continuing to book reservations from and to this location. She reluctantly took the car, but this is incredibly poor service.
5.9 Okay31 Aug 2021
The quote I signed up for was incredible. After getting a second charge, I called Thrifty. Supposedly, they are trying to say there was $98 in taxes, just kept saying $55 was our taxes, but couldn't tell me what that meant, and when I requested an email copy of the bill, never sent it. Phuk Thrifty. On a positive note, the front desk guy for Thrifty in Philly was AWESOME. So, just be aware my issue was with undisclosed "taxes" that I have no idea what was even for. (They explained the logical $31 for sales tax).
Rated no. 8
Payless
5.4 Okay (225 reviews)
1 location in Philadelphia Airport
Payless
Locations in Philadelphia Airport
  • 5.7
  • 5.9
  • 5.2
  • 4.9
  • 5.4
Recent reviews
2.0 Mediocre20 Jun 2022
The actual car facility is much farther from the airport than the other car rental places, and the shuttle to get there is frankly embarrassing. If you have to drop the car off later than 4p on a weekend then you need to go to a completely different location. Not well organized at all. They don't take care of the vehicles. Worst car rental experience yet.
6.0 Good5 Jun 2022
Car was very dirty inside and out and could tell it had been smoked in.
4.0 Okay25 May 2022
our flight was delayed and we arrived after midnight. the payless office was closed and they charged me for that day anyway. it was a prepay no refund by playless. waited over 35 minutes for pickup at the airport the next day. their restroom was dirty.
2.0 Mediocre18 May 2022
Location closed early and I couldn’t get my car and was stranded.
10.0 Excellent7 May 2022
No line at the counter. Agent was extremely helpful, even showed me how to connect my iPhone for GPS. Brand new car. I will definitely use them again.
2.0 Mediocre2 May 2022
Our pick-up time was scheduled for 6:00 PM while our plane didn't land until 7:30 PM. The building was closed by the time we arrived, and we didn't have a car for that first day yet paid full price.
2.0 Mediocre25 Apr 2022
Office was closed at time of arrival, and scheduled time for reservation - pick up of vehicle. How this was allowed via a search for pickup times is very faulty. Had to spend extra money on another vehicle, and im still waiting for a refund.
6.0 Good25 Mar 2022
Payelss is only open until 6 PM at Philadephia Airport. They use Jetstream Parking for afterhours dropoff. I dropped the car off on Thursday evening at the droo off lot emailed them where the car was and still have not received my receipt for the car rental. Very disappointed with the service in this regard. Also car was not particluarly clean as the back seat had soiled cloth.
2.0 Mediocre15 Feb 2022
My flight landed at 10pm & the car rental had closed at 6pm so I was unable to get a car!! This information should have been clearly stated & highlighted.
2.0 Mediocre20 Dec 2021
Booked a 6pm pick up at PHL. Arrived on time to no shuttle service. Called the counter and it turns out they close at 6pm on a weekday(!!!!). Was told after a 45 minute hold with customer service that Avis would have my reservation. Got to Avis and was told by the agent and the supervisor that I was the 7th person this week with this issue and that they don’t have access to Payless’ systems and can’t look up my reservation. Wound up paying for another rental with Avis just to get out of there. Won’t be using them ever again
Rated no. 9
Enterprise
8.5 Excellent (88 reviews)
1 location in Philadelphia Airport
Enterprise
Locations in Philadelphia Airport
  • 8.7
  • 8.6
  • 8.5
  • 8.5
  • 8.2
Recent reviews
5.6 Okay23 Nov 2020
The staff was very good- they were well organized and working hard. There were lots of customers for limited staff. They were efficient and did their jobs well - there was no time for niceties other than polite service. They were inconsistent in enforcing the rule about "only the renter may come in the building". As a result my wife stood in the cold and watched other couples inside who elected not to comply with the stated rules. The car I got was adequate and functioned fine but was quite expensive (modest car- pretty high rate 140/2 days- tiny Hyundai) so it was adequate but not outstanding value. Return process was highly effective with good speed and no glitches. Again-staff is excellent. Overall- competent but modest value and inconsistent adherence to rules.Standardize adherence to rules. More staff on busy days. More product selection.
2.0 Mediocre26 Oct 2020
no, they were not helpful and they were misleading. Apparently they required an airline confirmation as we were paying with a debit card. 3 trips walking to the rental building in the rain the story changed slightly each time as far as what was need. never got the car and will certainly let all know that the Enterprise holding rental companies are incompetant.FIre the entire staff at the Philadelphia airport and hire a staff of concerned workers who work hard to keep their job and seek improvement, not the type that is hired and they feel entitled.
9.2 Excellent19 Oct 2020
Drop off excellent and efficient. Shuttle service was excellent.Pickup was slightly slower than expected. 3 companies sharing one rental area delayed the process. Many clients were waiting in line.
4.0 Okay6 Sep 2020
Service was terrible, esp at PHL
10.0 Excellent3 Jul 2020
The Staff was very friendly and accommodating
10.0 Excellent20 Mar 2020
yes
10.0 Excellent2 Jul 2018
Had a great week thanksGood friendly serviceTeam looked shorthanded
10.0 Excellent14 Nov 2017
Quick and easyThe staff was friendly and efficient. I was out in minutes at check in and when returning the car.
6.4 Good13 Nov 2017
Pick up was great, but drop off was shocking.Pick up was very easy.Everyone at the rental place was very accomodating during pick up as they are asking for your money and giving you "the best rate." Drop off wasn't as pleasant as pick up. There was never any disclosure during pick up regarding the "prorated" hourly rate, so my total came as a bit of a shock when I returned the car. Apparently a 4-hour rental is almost equivalent to (as in 80% of the cost of) a 24-hour rental. They apparently couldn't be bothered to be honest with me even after I told them exactly when I was planning to drop off the car. Thanks for letting me know. After the fact.
6.8 Good6 Nov 2017
Waited an hour to pick upSee above
Rated no. 10
National
7.3 Good (14 reviews)
1 location in Philadelphia Airport
National
Locations in Philadelphia Airport
  • 7.4
  • 7.1
  • 7.4
  • 7.5
  • 7
Recent reviews
10.0 Excellent26 Jun 2022
Customer service was friendly, helpful, and efficient. Great experience.
10.0 Excellent15 Aug 2021
I had a choice of full sizes cars, but wasn't familiar with the models. The Nissan I chose was not the most comfortable seat for me, but the others didn't complain.
10.0 Excellent12 Apr 2021
Staff very friendly and efficient. Great vehicle.
2.0 Mediocre23 Apr 2018
Rental Truck Bed Too SmallThe purpose of the rental was to haul a new mattress. It would not fit in the tiny bed. The next size up in pick up truck would have doubled the price. The person working the counter was less than enthusiastic.
9.6 Excellent23 May 2017
Good rentalEasy pick up (except we couldn't figure out how to get in the facility at first since the entrance had a sign saying "car return" when we wanted to pick up a car). The people at the pick up at PHL were very polite, helpful, and friendly.
10.0 Excellent1 Apr 2017
National Car Rental is an AMAZING company to work with!From the first click on-line, to being greeted at the reception desk to sign-in at the National counter to pick up the rental car....just incredible. Everyone on the National team was top notch in their attention to details, and their customer service: stellar, truly. To the attendant who finalized our transaction paperwork, to the team member who escorted us to our rental car...simply amazing. We were struck by National's competence and we vowed to never use any other service except the best: National. A model company that all others should be measured by...exemplary in every aspect.
2.0 Mediocre17 Jul 2016
Cars Were Smelly Or Unusable/Counter Person Had anMy Chrysler 200 had a stain on the driver's seat and the interior smelled. The first car offered was a Nissan that someone had sprayed the gages on the dash with something that had dried and couldn't come off, making them unreadable. The woman at the counter gave me an attitude when she couldn't understand my email address. Never again National Car Rental!
Rated no. 11
Rent-A-Wreck
4.9 Okay (7 reviews)
1 location in Philadelphia Airport
Rent-A-Wreck
Locations in Philadelphia Airport
  • 4.8
  • 5.7
  • 4.5
  • 5.4
  • 4.2
Recent reviews
2.0 Mediocre11 May 2016
Car not back to rent and wanted to charge a holdinDid not rent, because the price change when I got to the rental place.
4.8 Okay21 Feb 2016
The gal at check in was very nice.Car smelled like cigarettes. A caution air tire pressure light was on at all times, but there was a little not that said to ignore the light. This was a little worrisome.
4.0 Okay4 Feb 2016
pricing was one thing. a little seedy. car was not clean inside or out. the rental signing process a little outdated and in an uncomfortable setting. In the end, the pricing was not that much cheaper than the nationals/brand names. The policy about the rental period is strict. severe penalty for dropping off after 24 hour period...so ridiculous that I uber'ed to a couple places after I returned the car. My flight came in early and I picked up an hour earlier than anticipated but was leaving at my expected time 26 hours later. 2 extra hours was double the cost.
10.0 Excellent4 Jan 2016
Convenience, not having to fill out paperwork on-site and just being able to jump in the car and go, great price and quality vehicleLack of flexibility with return time
4.8 Okay21 Dec 2015
Barely worth the slightly older carSlightly cheaper priceHad to call to find out that we wanted the Colonial Airport Parking shuttle after we waited for a while hoping for a Rent-A-Wreck shuttle. Car smelled like cigarette smoke and windows were a bit foggy on the inside. The office wasn't marked The guys at the drop off place weren't particularly helpful with my questions.
3.2 Mediocre29 Oct 2015
Do NOT use this companyNothing really!The dispatcher were rude! The van was in need of maintenance - exampke, wipers were old and cracked. It was a big hassle to get into the lot and find the car. The lot attendant was very rude! As my wife concluded, they have ZERO customer service.
6.0 Good14 Oct 2015
Due to trouble with the mechanics of the car Rent a Wreck is refunding a day's charge. This should be back in account within 3 days, they say.The muffler came semidetached and it sounded like a street rod. I'm nor sure if this was a safety hazard or not but it wasn't good.
Rated no. 12
E-Z Rent-A-Car
4.5 Okay (17 reviews)
1 location in Philadelphia Airport
E-Z Rent-A-Car
Locations in Philadelphia Airport
  • 4.2
  • 4.8
  • 4.9
  • 4.2
  • 4.4
Recent reviews
3.6 Mediocre5 Dec 2018
Will not rent from them againI got a rental car on a day when there were almost zero options for rental cars at the airport.Waited 2 hours to get the reserved car, car exterior was damaged and severely needed washing, and finding the place was tough. It was the worst car rental experience I have had in 20 years.
2.0 Mediocre25 Nov 2018
Ridiculous CompanyNothing! We never got a car!They don’t pick up where the other rental car companies pick up for a shuttle. But they also never told us this. So we’re waiting in the freezing cold waiting for a shuttle with our infant son for a while until I finally call customer service. They tell me i need to send a text message to a sketchy number to pick us up somewhere else in the airport! Huh?! So we do that and they never come! Seriously! Never come! We went to Alamo instead that night and they were wonderful. Do not trust this company. They are a scam!!!
2.0 Mediocre12 Nov 2018
We made reservation on 11/10. Landed at Philly at 5:30pm. Bad experience from first unable to find shuttle location. Waste almost 45mins to get to ez rental car office. Then was told no car available. (There are 3 customers there). Told us can give us ride to other car rental office. But the driver just dropped us back to the airport again. By the time we got car at other car rental lamo it was close to 8pm. Waste More than 2 hours to get reserved car from ez car rental at other car rental almo. What a joke. I could drive from Boston to Philly for same time and save $600 and headache. I will never rent a car from EZ.
2.0 Mediocre10 Nov 2018
My 1st time using Kayak and will be my last. I gave Kayak a chance and it was a mistake. I needed a rent car in Philadelphia and i booked through Kayak. My travel plans got delayed which caused me to arrive in Philly after 8 p.m. I found out that the EZ rental facility closed at 8pm and i wouldn't be there until 10pm. 8pm is not very late and it completely screwed up my rental plans. Because EZ rental wouldn't allow me to get my car after 8pm i attemped to cancel the kayak reservation and they absolutely would not refund my money despite my unfortunate circumstances. So now I have to pay over $200 for a rental i didn't even use. The worst part is i STILL had to pay to get another car rental elsewhere on top of my Kayak rental. I gave Kayak a chance and I am very disappointed that i did. I wouldn't have any bad feelings if kayak would just refund my money for a rental that i wasn't able to use. When i found out my travel plans were going to be delayed I tried to cancel my rental before it started and still kayak wouldnt work with me. I would understand more if i missed the rental completely but i let them know before i was scheduled to even begin my rental.
2.8 Mediocre1 Jul 2018
The car worked.We lost my husbands sister and had to get to De for a funeral, When we arrived there was a line to pick up car. Only one person to take care of the customer. We got taken care of bye a lady. she was doing the best she could being the only one there. we went to the car , looked it over and had no idea how to start the car, we do not have a car that you dont need a key to start. So we had no idea how to start it. we looked it over the car was dirty and I went in to ask for help. As I said she was alone. I asked her if there was anyone to help us she said no just her she would be out in a few minutes. She came out explined you must put your foot on brake to start the car. My husband thought the car ran rough . itdid not feel right we found out that a front tire and a rear tire had only 12 lbs of air in them we put air in them and it was much better. the drop off was bad also . we had a 6 am flight back home she had explained to us we go to a little building and there will be someone to check us back in after hours. when we arrived at 4 am there was no one there so we had to take a ticket to get in and park the car. there as a shuttle coming through at the time so we got on and told him what happened , we ended up giving the keys to him. he assured us he would take care of it. I called later that afternoon and explained what happened and they kinda got nasty about us giving the keys and leaving the car in the wrong spot. she said she would check with the driver. he had returned the key. I received an email all was ell . and it could take up to 21 days to get my deposit back. I will never use this company again. they were ok in the emergency but never again.
4.8 Okay20 Jun 2018
The people working there were niceno air conditioner only a quarter tank of gas when I picked it up
2.0 Mediocre2 Jan 2018
Unable to rentNothingKayak didn’t provide me with the proper information for me to rent the car. It was a total waste of time and energy in this frigid weather. I will not be using kayak again.
7.6 Good24 Oct 2017
Hybrid Ford Fusion as vehicle.No notification about using Wally Parking shuttle at PHL to pick up vehicle.
Advance Car And Truck Rental
1 location in Philadelphia Airport
Advance Car And Truck Rental
Locations in Philadelphia Airport
Recent reviews
Easirent
1 location in Philadelphia Airport
Easirent
Locations in Philadelphia Airport
Recent reviews
Europcar
1 location in Philadelphia Airport
Europcar
Locations in Philadelphia Airport
Recent reviews
Flight Car
1 location in Philadelphia Airport
Flight Car
Locations in Philadelphia Airport
Recent reviews
keddy by Europcar
1 location in Philadelphia Airport
keddy by Europcar
Locations in Philadelphia Airport
Recent reviews
NextCar
1 location in Philadelphia Airport
NextCar
Locations in Philadelphia Airport
Recent reviews
Priceless
1 location in Philadelphia Airport
Priceless
Locations in Philadelphia Airport
Recent reviews
Sunnycars
1 location in Philadelphia Airport
Sunnycars
Locations in Philadelphia Airport
Recent reviews
2055 travellers who rented a car in Philadelphia Airport gave the car agency they used an average rating of 6.9

Car rental locations at Philadelphia Airport

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Mini

Top tips for renting a car at Philadelphia Airport

  • Getting a car rental at Philadelphia Airport (PHL) offers you a convenient and cost-effective transportation option to maneuver the thriving city.  Whether you are looking to enjoy a road trip with buddies, attending business trips, or simply visiting Philly for a holiday, you’ll find a car that meets your needs at the various on-site car rental agencies. With a rental car, you can enjoy the flexibility and freedom to adjust your schedule as you prefer and explore the city directly from the airport without contacting a driver.
  • Accessing a car rental at Philadelphia Airport is quite easy. To escape long lines, head directly to the on-site car rental outlet once you disembark. There are several on-site car rental agencies available in a designated location outside the airport terminals. Ensure you compare prices from all major rental car companies at Philadelphia Airport to get a deal that suits your budget. Also, to get a good deal, you should reserve your car rental early. If you are a frequent traveler to Philadelphia Airport, you can consider joining a car rental agency’s loyalty rewards program to earn points that you can redeem for benefits.
  • To return your car rental to an on-site rental agency in Philadelphia Airport, follow the airport signage on Arrivals Road to your rental company’s authorized return space. Most car rentals at Philadelphia Airport operate on a "full to full" fuel policy. Therefore, you should fill up the tank when returning your rental car. Remember to ask for a receipt if you need to verify the tank is full. Some rental agencies at the airport operate on other fuel policies so you don’t have to worry about running out of gas. Always confirm your fuel policy by checking the car rental company’s terms and conditions to avoid inconveniences when returning your rental car.
  • Picking up or dropping a car rental at Philadelphia Airport can be daunting during the city’s peak rush hours. Typically, the Philadelphia rush hour is in the mornings and evenings when people are commuting to and from work. To have a smooth experience returning or picking your rental car at Philadelphia Airport, ensure you avoid the rush hour traffic.
  • Book your rental car at Philadelphia Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Philadelphia Airport