A driver's license and a credit card are both necessary to rent a car at this airport for most companies. However, some companies may require an additional form of I.D. such as your passport or military I.D. You may also need to provide a recent utility bill as proof of address. Most agencies require drivers to be at least 21 years old.
The center offers pretty much anything you need to ensure a successful trip. This includes an on-site full-service car wash that makes for easy and convenient cleanings after long trips, rental of GPS systems for those who are unfamiliar with the area or roads in general, and even electric vehicle charging stations if you're driving one around town. Other amenities at the center include free shuttle service to the airport, luggage assistance for your bags if you're catching a flight soon, and individualized car rental rates.
The car rental center is located next to the terminal. You can access it through Terminal B or the Economy parking garage. There are also designated parking areas within easy walking distance if you prefer to rent a car right outside of the airport or take care of other business before picking up your vehicle. The rental center stands out for its bright blue and yellow colors. The counters are located in the middle of the building and it's easy to find. Notable companies that operate out of the building include Enterprise, Hertz, and Avis.
Car rental companies that offer shuttle or pick-up services from Trenton-Mercer airport to off-airport locations include Avis, Budget, Enterprise Rent-A-Car, and National.
Cons:vehicle smelled like blunts, not sure if the workers smoke in there or if nobody checked it after whoever used it last.
Pros:On pickup the service clerk spent 20 minutes talking to another customer in Russian helping them buy a car dealer and talking shop while I waited in line. He assumed I wouldn't know what's going on, little did he know I speak perfect Russian. With all that going on the computer showed the vehicle with a full tank, when I was at empty. We had to work it all out upon return on the vehicle in a different state. I did forget my EZ pass in the car and once I realized what happened I contacted Budget to request tag to be returned. Both the drop off site and customer service claim they don't have the tag, yet I see Florida toll charges on it. Obviously forgetting the tag in the car is my fault, but how anyone claim the car is disinfected and cleaned if the tag attached to the window is missed?????
Cons:I never ordered a car for pickup in Trenton. I ordered one for pickup in Philly. I canceled this order by phone and placed a new order directly through Budget's website for pickup in Philly. Somehow this reservation in Trenton wasn't actually canceled because someone then called that morning asking where I was to pickup the car.
Pros:Drop off was super inefficient.
Cons:More than one staff member
Pros:Friendly staff, helpful, quick service.
Cons:Bathroom was a bit dirty and the location is tough to find, not well lit, and could use more signage.
Pros:The service was more than fantastic at Trenton airport. I could not be more happier with my experience. The car was great they really took care of me
Cons:Agent talked me into taking a charge that I did not need
Pros:Quick and easy, the attendants were nice..
Cons:The car was filthy. As the sun set it was difficult to see thru whatever film was on the windshield. The interior was never cleaned, several used water bottles and a pile of (what appeared to be) sugar in the center of the car and it smelled like vomit. Still waiting on receipt of return via email..
8.4 Very Good
Pros:staff was friendly and easy pick up and drop off
8.8 Very Good
Pros:Staff very good — pickup/drop off easy
Cons:All perfect the manager Dino was wonderful
Pros:Car ready for pickup as requested.
Cons:Directions at site/airport as to where to drop off car is non-existent. Had to call clerk.
Cons:I could not rent the car because they did not accept my type of debit card! It would have been nice to know that before wasting my time setting the appointment and then going to them for the attendant to rudely tell me he can’t accept my chime debit card.
Cons:Did not feel like a professionally run business. All employees were young got distracted very easily.
Pros:Not much was average car company with average car.
Cons:Car was smoked in, took a while to pick up and drop off due to only one staff member.
Pros:That I got my vehicle so I could leave the place
Cons:The person at the counter was so rude! No good customer service was given at anytime we were there. He even was on his phone taking a personal call while trying to get our vehicle! Not going to that Avis facility ever again
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