Pros: Nothing. In spite of having a reservation there were no cars available. I was not alone they were easily 50 others in my same position. The staff was incredibly unhelpful and even belligerent.
Cons: Removing this rental service from your offering would help. One expects to have a car when a reservation is made. They were not even close.
Pros: The staff was professional and friendly. I liked that we walked past a very long line at Hertz to get to the Dollar counter where we were waited on within 5 min
Cons: A small thing. We didn't understand that Hertz & Dollar shared cars. At first we couldn't find anyone to help us.
Pros: long line, overcharging, non refundable toil fees,
Pros: The drop off at Dallas Love Field was wonderful, easy and the staff was very friendly and apologetic of the awful experience we had at Dallas Ft. worth airport.
Cons: Our flight got in at 4:00 pm. We didn’t leave with our pre-reserved rental car until around 7:30 pm. We stood in like for about 2 hours. People in front of us who had reservations were told they didn’t have a car for them. It was awful. It was the absolute worst rental car experience we have ever had. We were incredibly lucky we even got a car. Even after we checked in and paid after waiting 2 hours we had to wait an additional 30 minutes to get the manager named Norman to take us to our actual car. The managers name was not displayed behind the counter, we had to ask for it and none of the two other workers were wearing name tags and when I asked for their name they refused to give it to us because they didn’t want me to complain about them. It was by far the absolute worst experience and customer service. We didn’t even get any of the workers apologizing for the wait, they literally didn’t care at all. Horrible experience.
Pros: Nice and fast!! :)
Cons: No one knew what the pieces in the trunk were for with the convertible.
Pros: Good staff lying for the company
Cons: Sell what they can provide
Pros: Very poor communication relating to toll tag costs. Will never use Dollar again.
Pros: The vehicle was very nice. Except no washer fluid, bad wind/rear blades were awful.
Cons: Be completely honest on your website as far as the EXTRA HIDDEN FEES! I will never rent from you again!!
Pros: Good shuttle service, easy pickup and dropoff after I found the correct location.
Cons: The car was kind of dirty. The drop off location has changed and the signage for Dollar hasn't been updated at Love field. I ended up in an empty lot trying to drop off the car! However, I was pointed to the right direction (Hertz) and it was fine after that.
Pros: They didn't have any cars! I spent $50 on an Uber to get there and they didn't have a single car for me to rent.
Pros: The car was fine
Cons: The pick up process was ridiculous and I want a refund
Cons: time between counter and getting car was prolonged
|Monday||07:00 - 23:00|
|Tuesday||07:00 - 23:00|
|Wednesday||07:00 - 23:00|
|Thursday||07:00 - 23:00|
|Friday||07:00 - 23:00|
|Saturday||08:00 - 23:00|
|Sunday||08:00 - 23:00|
|Monday||06:00 - 22:00|
|Tuesday||06:00 - 22:00|
|Wednesday||06:00 - 22:00|
|Thursday||06:00 - 22:00|
|Friday||06:00 - 22:00|
|Saturday||06:00 - 22:00|
|Sunday||06:00 - 22:00|
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Dollar in Dallas.
Dollar has 2 car hire locations in Dallas. Take a look at our Dollar hire location map to find the best car hires near you.