Pros: My flight was delayed for several hours, my reservation was honored. Thank you Alamo
Pros: Car was clean
Cons: Did not give instructions for dropping off, so many fees are added
Cons: I had to wait in line for an hour to pick up the car at payless pickup near Dallas Love Field
Pros: Payless desk was closed so Avis had to handle transaction and agent offered a toll service that wasn't fully disclosed. Truck had an old smell of deep rooted smoking in the carpets and seats.
Cons: Agent fully disclosing the toll tag not working for the tolls at the airport. Better automobile with cleaner interior without cigarette smoke.
Cons: I can’t remember her name, but the lady that served us, was a complete delight.
Cons: I had to wait 20 minutes outside in a line to get the car..they never said nothing about it or why....if I had an appointment I would have been late..the person that checked me out was nice....but so was I....
Cons: The wait to pick up the car was way too long, it took over 45 minutes and made us late for an event we flew in for.
Cons: It was closed when we got there so we couldn’t get the car
Cons: Payless announcements are really small. It was hard for us to locate the pick up hub. Only afrer looking around thoroughly did we find it, inside Avis and Hertz. My driving license is digital and I have no physical/plastic version because, given Covid, my city developed such platform recently and stopped issuing plastic licenses. The first employee was unempathic and said I could not pick up the car nor my wife could even though it was prepaid. A second person came and she called the manager and in 1 minute agreed to change the reservation to my wife, as she did carry a physical license.
Cons: The desk was closed. The line for Avis was over an hour long. Had to rent from another company. Terrible!
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Payless in Dallas.
Payless has 2 car hire locations in Dallas. Take a look at our Payless hire location map to find the best car hires near you.