Car rental at Dallas/Fort Worth Airport

Car rental at Dallas/Fort Worth Airport

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Dallas, TX, United States - Dallas/Fort Worth
4 Jul — 11 Jul
Same drop-off
Dallas, TX, United States - Dallas/Fort Worth
Mon 4/7
Noon
Mon 11/7
Noon
Driver's age:

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Cheap car rentals in Dallas/Fort Worth Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Dallas/Fort Worth Airport car hire reviews and directory

Rated no. 1
Sixt
Best rated
7.5 Good (388 reviews)
1 location in Dallas/Fort Worth Airport
Sixt
Locations in Dallas/Fort Worth Airport
  • 7.9
  • 7.8
  • 7.3
  • 7.3
  • 7.3
Recent reviews
10.0 Excellent13 May 2022
Fast, friendly, and clean!
6.0 Good2 May 2022
Did not have the vehicle I reserved and then was given a different vehicle then I was told was going to get to replace the vehicle I reserved.
10.0 Excellent21 Apr 2022
Car drop off was a little confusing for some people returning cars. Staff seemed out of sorts with a few people who came in the wrong entrance.
2.0 Mediocre11 Apr 2022
They told me the Jeep Cherokee class I booked 3 hours prior was no longer available and told me my only option was to upgrade to a Dodge Durango for an additional $54.00 + taxes per day. After telling me this was my only option I said I will take it but I am writing bad reviews, he then said he was denying my rental. I was hesitant to book through them due to my great experiences through Enterprise as it was. I ended up with a Dodge Durango at Enterprise for less money. I now see all the bad reviews about this company and wish I looked before booking. They have 2 stars on Yelp! That is really bad!
8.0 Excellent2 Apr 2022
The only disappointment was the car smelled strongly of cigarette smoke, which was surprising as smoking was supposed to be prohibited in the cars.
2.0 Mediocre17 Mar 2022
Woman at the counter gave me poor advice about needing a transponder for toll roads. She asked where I was going and after I told her she said it would be no need to rent a transponder from them. Within minutes of getting off airport property I was already on a toll road and there’s a five dollar surcharge per entry onto a toll road.
8.0 Excellent23 Feb 2022
At pick up the car first offered had a defected drivers seat belt, i was then offered a different vehicle which wasn’t suitable due to odd seat configuration. When i pointed out that it wont be able to acomodate my family and luggage due to this, i was shown a cold shoulder and given excuses (without even standing up from the desk and looking for alternative vehicle). I found that very rude and lazy by the Sixt staff at Dallas airport.
2.0 Mediocre16 Nov 2021
Tire lost pressure. Tried to say there was a superficial crack on windshield which did not happen when I was driving. Upsold on an unlimited toll fee which ended up being a complete waste of money. Will not rent from them again.
10.0 Excellent13 Nov 2021
Short line, courteous staff, no hassle return.
8.0 Excellent12 Nov 2021
My car shook.teally bad when I braked and therre was food under my seat that lead to strange smells.until found it.
Rated no. 2
Hertz
6.6 Good (137 reviews)
1 location in Dallas/Fort Worth Airport
Hertz
Locations in Dallas/Fort Worth Airport
  • 7.3
  • 7.4
  • 6.5
  • 6.3
  • 6.6
Recent reviews
4.0 Okay31 May 2022
We waited over an hour in line and the app to bypass the line gave me an error so we had to wait in line. Only three people working the counter and a mile long line. Also had to wait 10 minutes for a car after being sent to the parking garage. The car it’s self was nice! The drop off was a little confusing and the agent gave no information on how to get to the terminal!
10.0 Excellent27 May 2022
Great customer service over all. Pleasure doing business with this source
10.0 Excellent23 May 2022
Efficient service! No hidden fees, very straight forward and courteous!
2.0 Mediocre16 May 2022
Car rate was Way too expensive.
6.0 Good15 May 2022
The option to walk out and choose any vehicle is nice. They got us on the gas/fuel charge. The way it was explained and what was charged were two very different things. Speaking on the phone to a human is important to me and other people who travel. Work on that issue.
8.0 Excellent18 Apr 2022
Car was priced very well. Pick up counter was very busy so it took a while to get the car but staff was efficient and friendly.
2.0 Mediocre6 Apr 2022
10% call center fee?!? Cannot make any changes online $10 reschedule fee Hands down the worst customer service experience ever. They will charge you $100 a day to rent a car and then try to nickel and dime you for everything they possibly can. I will never rent from Hertz again.
2.0 Mediocre3 Apr 2022
Despite having a prepaid reservation and checking early on the Hertz app, when we arrived the Hertz counter was closed and there where no vehicles available. We had to change our rental to Avis.
10.0 Excellent30 Mar 2022
Just very expensive
2.0 Mediocre28 Mar 2022
Drop off was terrible. I ordered the car and the drop off was for Sunday at 9PM. The drop off location closed at noon.
Rated no. 3
Budget
6.4 Good (147 reviews)
1 location in Dallas/Fort Worth Airport
Budget
Locations in Dallas/Fort Worth Airport
  • 7
  • 7
  • 6.3
  • 6.2
  • 6.2
Recent reviews
2.0 Mediocre27 Jun 2022
I got the vehicle from Kayak for $370. At the pick up counter they charged me $580. I don’t understand why it is such a big difference. Its $200 more than I expected to pay.
2.0 Mediocre30 May 2022
Horrible. Waited over two hours to pick up the car. Price was outrageous for less then one day rental.
10.0 Excellent23 May 2022
I really liked the customer service, I didn’t like standing in line for an hour because it was so crowded
4.0 Okay22 May 2022
Car was very dirty and had not been cleaned. There was trash in the car, dirt and sand, even a half-full baby bottle with rotten milk in it. I was already running late from a late flight so didn't have time to complain to Budget. Poor quality control.
8.0 Excellent14 May 2022
Had cracked windshield that probably made it illegal to drive. Lady at pick up with AVis name tag was less than polite.
8.0 Excellent13 May 2022
Good staff, no issues but car was not cleaned when I collected it.
10.0 Excellent27 Apr 2022
The Budget rep was so kind. When she found out we were going to drive a college aged couple to Austin with us so they wouldn't miss their exams, she upgraded our rental at no extra charge. She turned an unfortunate circumstance into a joyous experience for us all. Thanks, Budget.
2.0 Mediocre25 Apr 2022
Ended up canceling service due to a two hour wait in line.
8.0 Excellent17 Apr 2022
More help at the front desk.
2.0 Mediocre5 Apr 2022
I had to wait in line for 2 hours to pick up my reserved car. It took about 5 minutes for them to pull it up when I got to the counter.
Rated no. 4
Payless
6 Good (262 reviews)
1 location in Dallas/Fort Worth Airport
Payless
Locations in Dallas/Fort Worth Airport
  • 6.5
  • 6.5
  • 5.8
  • 5.8
  • 6.2
Recent reviews
2.0 Mediocre2 Apr 2022
Never even got the car. Got to the rental office and the line was 200 people long.
10.0 Excellent6 Mar 2022
Great service, great vehicle, all round super experience.
6.0 Good3 Mar 2022
As I returned the car, a fuel charge was added and billed to my credit card. When I noticed it on me receipt I went to the front desk, waited 1 hour in line and asked them to remove it since I had chosen to refuel the car myself - on the agreement. It would be better to check the agreement first before cashing out the order. That way these mistakes aren't made.
2.0 Mediocre3 Mar 2022
Zero customer service. Charge for everything by default.
4.0 Okay25 Feb 2022
The confirmation email sent to me stated to go to the Avis counter, which I did and after waiting for 40 minutes in that line, I was told Avis is only the after hours counter and I needed to go wait again in the Payless line. This was very frustrating. Drop off was super simple.
6.0 Good21 Feb 2022
Select the car they did not have it I end up with the band the pick up took an hour and 15 minutes with only five clients ahead of me. It took for ever!!!!
2.0 Mediocre20 Feb 2022
After hours on the phone and trying to find contact numbers for many different people, I was unable to reschedule or cancel my reservation. What a rip off. I will never use your services again.
2.0 Mediocre15 Feb 2022
Waited in line for 2 hours to get to counter and then the agent sneered at me when I mentioned the wait. Gave me the wrong spot number (empty, no car), so I had to go back in and deal with the same agent again to get a spot number with a car in it. Also, the price changed from the reservation price and agent made up stories about tax rates to try to explain why. I never figured it out, but decided to just take the hit so I could get out of there.
8.0 Excellent11 Feb 2022
Better personnel at counter to assist you.
2.0 Mediocre31 Jan 2022
Car was fine, what I paid for. Really slow service, it took a full hour of waiting in line to get to the counter to rent the car, which after flights is a pretty long time. The return process was ok though.
Rated no. 5
Thrifty
5.8 Okay (133 reviews)
1 location in Dallas/Fort Worth Airport
Thrifty
Locations in Dallas/Fort Worth Airport
  • 6.4
  • 6.1
  • 5.7
  • 5.7
  • 5.7
Recent reviews
4.0 Okay8 Jun 2022
Unable to rent a vehicle without a credit card, and the desk representative said they were unable to change the name on my reservation to someone else in my party so we could meet this requirement. Ended up without my car overnight and having to rebook for the next day when the customer service team was open again since they weren't available at 10pm during my pick up.
2.0 Mediocre26 May 2022
They refused to honor the reservation. They had no car for us. Despite having booked on kayak, they said they do not honor same day reservations. It was rude and almost ruined my trip.
2.0 Mediocre27 Apr 2022
POOR PAYMENT SYSTEM GOT OVER CHARGED 800 DOLLARS!!! COMMUNICATION STRUGGLE!!
2.0 Mediocre26 Apr 2022
There was no car available when I went there
8.0 Excellent12 Apr 2022
Only 1 car to choose from, long wait to get to pick up the car, could have had more staff if they were that busy. Other than that it was pretty good. Quick drop off. Good value all in all
6.0 Good7 Mar 2022
I was charged specifically for the amount of time I would be using the vehicle. There was no one at the thrifty counter, I was redirected at the last minute to another rental counter that was servicing their own clients as well as thrifty. Which cut into the time I paid for. Then once I got through the incredibly long line, the car I was given was not entered correctly into the system, and needed maintenance. Causing me to spend even more time, having to take the vehicle back and get a completely different vehicle. This is not a one off. While waiting in line with the second vehicle, I then had to reverse along with everyone else in line, because the person(s) in front had some other issue that caused them to also have to return their vehicle at the last second. Utterly ridiculous.
10.0 Excellent5 Oct 2021
Upon arrival at the car rental facility, I was promptly processed and was off in the provided car within 15 minutes. The return was even easier and faster!
1.9 Horrible16 Sep 2021
My trip to Dallas was cancelled due to the recent Covid spike but I was unable to make any change to my reservation or cancel. Therefore I lost $500 and the rental went unused. Extremely surprised and unhappy that in these times there isn’t more flexibility. My last time using Kayak.
1.9 Horrible23 Aug 2021
Charged me $50 for early return.....sucks!
3.9 Mediocre22 Aug 2021
I waited more than an hour to get the vehicle. I payed for a Mazda 3 or similar size car. Instead, I was given a Chevrolet Spark, which is way smaller. Not a good experience.
Rated no. 6
Dollar
5.6 Okay (186 reviews)
1 location in Dallas/Fort Worth Airport
Dollar
Locations in Dallas/Fort Worth Airport
  • 6.4
  • 6.2
  • 5.4
  • 5.4
  • 5.7
Recent reviews
2.0 Mediocre27 Jun 2022
It was bad experience with dollar, we find no body at the counter, I paid extra money and I booked SUV but they don't have it .
10.0 Excellent18 Jun 2022
Very professional customer service
6.0 Good17 Jun 2022
Nothing was said or given to me about the toll pass I purchased. Called customer service and there is not even anyone to talk to about it.
2.0 Mediocre13 Jun 2022
I was told I had $193.00 to pay at pickup. I actually paid close to $600.00. This shouldn't be allowed. All hiddden fees should be reaveled before booking a car!! Will never use your service again.
4.0 Okay26 May 2022
Long wait
4.0 Okay25 May 2022
The Daytona Airport drop off was great. The Dallas Fort Worth airport pickup was a nightmare. The staff were amazing and very kind and gave me individualized attention and seem to genuinely care about the fact that they did not have enough vehicles to take care of them more than 25 people in line with reservations.
2.0 Mediocre25 May 2022
You could reimburse me since i didn't even make it on the flight to pick the suv up!
8.0 Excellent14 Apr 2022
Comfortable, decent gas mileage, frantic pickup before all the cars were gone, even with a reservation, performed well with one hitch.
6.0 Good31 Mar 2022
They tried to stick me with a tiny, tiny compact car stating that all the cars in my class were gone. It was the smallest car and looked unsafe! I was able to negotiate something a little bigger but I was not happy that they didn’t have something readily available.
2.0 Mediocre14 Mar 2022
I put a 3pm drop off on the order but they changed it to 8am and charged us for 7 extra hours. Incredibly frustrating experience all around. We’ll never go with Dollar again and will tell everyone we know to avoid Dollar
Rated no. 7
Alamo
8.9 Excellent (83 reviews)
1 location in Dallas/Fort Worth Airport
Alamo
Locations in Dallas/Fort Worth Airport
  • 9
  • 9
  • 8.8
  • 8.9
  • 8.5
Recent reviews
6.0 Good27 Dec 2021
The car was dirty at pickup.
10.0 Excellent21 Nov 2021
The service and car were wonderful. The only criticism is the insurance policies. My personal insurance will cover everything but loss of use. In order to get that coverage I needed to buy the most expensive coverage; that is, the full coverage. I think that this tactic for getting customers to buy full coverage is awful.
6.0 Good26 Oct 2021
"Compact" doesn't or perhaps shouldn't mean sacrificing expenses on specific car items. For example, when my sister pulled down the passenger visor to fix herself, there was NO MIRROR! Crust!! Although this car got me where it needed me to get to--thank you!--it just seemed like a REALLY laughable car (on your part) that would WANT to force me to upgrade. Kudos (and smart on your part) to you if you intended for that! I had to choose this last minute car. That I got a card, I was happy. The price, however, was a heavy pill I HAD to swallow.
7.9 Good29 Sep 2021
Excellent
10.0 Excellent27 Sep 2021
I liked picking my rental car from about 12 in the lot. Alamo saved us some money that they could have ignored: I had bought an option I didn't need to buy. That's integrity.
2.0 Mediocre3 Jun 2021
I arrived at the car rental center at the DFW airport. Many vendors sold out of cars upon walk up, including Alamo. Got online and checked your website. Found out Alamo had cars. Made reservation. Went to desk and asked why they did not offer any earlier and why the price had jumped significantly. Gauging at its best! I needed a car immediately. After a 30 min wait while the attendant went into the back room to “talk to his boss” he came back with a over priced economy car. Paid and left.
10.0 Excellent28 Jun 2017
Great serviceGreat car for great price.
5.6 Okay23 Jun 2017
Alamo engages in shady business tacticsCar was clean and in good condition.Alamo refused to honor the terms of the contract that we initially established with them and for which they accepted payment (i.e. Fraud) because the reservation primary driver was not the person that paid the prepaid amount (despite that person being present, with ID and credit card used, at the time of pickup). They proceeded to establish a new reservation at a higher rate, refusing to honor the original rate (i.e. Bait & Switch) of the reservation. It took a significant amount of time with multiple customer service agents at both check-in and check-out to get them to abide by the original terms of the agreement. Very questionable business practices, I have to wonder how many other people who were not willing to go through the hassle of dealing with their byzantine customer service system have been overcharged because of this.
10.0 Excellent5 Jun 2017
Best rental!Best rental we have had in quite a while. Car was great and the price was even better. Gas mileage was equally good as well.
10.0 Excellent3 May 2017
Great customer service!I had accidentally put in the wrong days to pick up my rental so there was just a little bit of an up charge. However since it took awhile to figure out why the was an up charge they have me a free upgrade in vehicle. They were super helpful and nice. Completely willing to help me out!
Rated no. 8
Enterprise
8.3 Excellent (47 reviews)
1 location in Dallas/Fort Worth Airport
Enterprise
Locations in Dallas/Fort Worth Airport
  • 8.5
  • 8.4
  • 8.3
  • 8.3
  • 8.2
Recent reviews
2.0 Mediocre25 Dec 2021
Awful experience… one of the drivers forgot their license… Enterprise said no problem, just go to any enterprise location and add the driver… several hours and two locations later no results. We had picked it up from the airport which was 30 miles away but if we were told only airport location could add drivers then we would have just gone back to it. Also, we’re told someone would call us if any issues. When we didn’t hear and called, we’re to had to go to airport. We get there next morning, delaying our trip by another few hours, only to be told it had been done already the day before. What a royal mess. They did offer to waive 15$ fee to add a driver though!!!
10.0 Excellent17 Nov 2021
The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!
2.0 Mediocre5 Jul 2021
Customer Service at pick up tried every trick to upsell me including blatantly lying. Made re-book twice online or face paying in additional $70. Then he dropped it to $50, then $20. Then finally honoured my agreed upon price. Pick up could have been 5 minutes. Enterprise upsell tactics turned pick up into 45 minutes and me being late to an event.
10.0 Excellent7 Jun 2017
Great rentalMy car was super clean. It team great. The service was the best I have ever had with Enterprise.I loved everything.
8.4 Excellent23 May 2017
Excellent service. use the kiosk or you have a long waitKiosk was easy to useLong lines and other companies were cheaper
8.4 Excellent5 May 2017
Good vehicle, minor service issuesClean, newPickup was delayed for some paperwork problem. Printing receipt took a while because the mobile printer was flaky. Glad we weren't in a hurry.
2.0 Mediocre1 May 2017
TerribleNothingWasn't able to rent a car...made the reservation and read the policy, saw that my bank card wasn't a problem and that it only required additional deposit. When I arrived I was told that I needed either an out of state identification or proof of an return flight. Had neither since I wasn't flying out and I'm a resident.
10.0 Excellent23 Apr 2017
Excellent experienceIt was a great experience overall!
8.0 Excellent22 Apr 2017
the vehicle
2.0 Mediocre15 Apr 2017
Did not take possession of the rental. Rented from Advantage on site.Nothing.Long line. Rental price quickly doubled over agreed upon rate. Customer service reps had a terrible attitude so I went to Advantage and rented a car for half the rate of Enterprise.
Rated no. 9
Avis
6.5 Good (45 reviews)
1 location in Dallas/Fort Worth Airport
Avis
Locations in Dallas/Fort Worth Airport
  • 6.7
  • 7
  • 6.5
  • 6.5
  • 6.3
Recent reviews
2.0 Mediocre17 May 2022
I waited in line for an hour and they told me they did not take debit credit cards even though it had a MasterCard logo.
8.0 Excellent19 Apr 2022
They gave me the same car that I rented
2.0 Mediocre29 Mar 2022
Booked pick up for a Specific time and two hour later still no car. I hade to take an Uber to my event, and will still Be charged by Priceline and Avis! TOTAL BS
4.0 Okay8 Mar 2022
The car I reserved wasn’t available. The office was understaffed, resulting in a very long wait to have the reservation processed. I don’t blame the staff. They were overwhelmed and lacking sufficient backup. Shame on you Avis.
2.0 Mediocre28 Jan 2022
Had to change the car 3 times since everytime we went to a car it had an issue we spent about an hour extra of moving around until the moment we left. This was not a good experience and
2.0 Mediocre23 Dec 2021
No comment...!!!!
2.0 Mediocre17 Nov 2021
Rate at Avis was not the rate I booked on Kayak
2.0 Mediocre15 Nov 2021
We waited over an hour for our car at DFW. There were forty people ahead of us in line when we got there, and only 2-3 agents to help everyone. It was the most painful experience of our trip.
2.0 Mediocre15 Nov 2021
They gave me a car with 34,000 miles on it and it was so old it didn’t have CarPlay. Ruined the trip. I haven’t rented a car without CarPlay in five years. I will never be using Avis or KAYAK to book AVIS ever again! Back to Hertz Gold plus member and booking straight through their website no matter what the price!
1.9 Horrible18 Oct 2021
Took two hours to get the car. It was not the size reserved.
Rated no. 10
Advantage
6.2 Good (52 reviews)
1 location in Dallas/Fort Worth Airport
Advantage
Locations in Dallas/Fort Worth Airport
  • 6.6
  • 6.7
  • 5.9
  • 5.8
  • 5.8
Recent reviews
8.0 Excellent27 Mar 2022
The car was a but dirty on the outside but overall good, I mightve left my sweater in the car.
10.0 Excellent25 Feb 2022
The price was great and it was busy when I got there and I got my car within 30 Min. It went a little to fast in the cleaning part. Needed to ve vacuumed I found a cup under my seat and it had dirt in it. The seats were clean and it was just washed so I was ok with that.
6.0 Good20 Nov 2021
Disappointed by treatment at pick-up.
4.0 Okay7 Nov 2021
Agent difficult to understand due to accent. Never told us where to drop off vehicle. Probably not using them again.
5.9 Okay26 Jul 2021
You should put a few signs to guide the customers to the exactly Advantage car return site at the rental care return(DFW airport). I had to spent more than 20 minutes in finding out the correct site for Advantages care return
5.9 Okay19 Jul 2021
For what I paid I should have gone to hertz , the car was terrible and had some mechanical issues. It kept making really weird noises and I honestly thought it was going to break down
10.0 Excellent7 Jul 2021
Nothing
6.0 Good30 May 2021
Staff was friendly and the vehicle ran well.Be prepared for a $250 security deposit, which MUST be on the same card as the rental amount. This definitely threw a bit of a wrench into our plans, but luckily we were able to make it work.
8.0 Excellent27 May 2021
First time renting from here. I still think the check out process is too long especially if you fill out paperwork before hand. But otherwise, it was a good experience and would rent from them again.
8.0 Excellent19 May 2021
Very adequate
Rated no. 11
E-Z Rent-A-Car
5.8 Okay (88 reviews)
1 location in Dallas/Fort Worth Airport
E-Z Rent-A-Car
Locations in Dallas/Fort Worth Airport
  • 6.3
  • 6
  • 5.6
  • 5.5
  • 5.6
Recent reviews
10.0 Excellent17 Sep 2019
Clean
10.0 Excellent2 Sep 2019
Pay 12.99 for toll package daily or 15.00 plus toll in a 24 hour period. Texas. Wish I knew before I left and would have taken my own.
8.4 Excellent17 Jul 2019
Friendly agent at check in. Good rate.Model of car.
3.2 Mediocre3 Jul 2019
At first they weren’t going to lease us the car because they said we had no flight at the airport. Then They gave us a huge hassle about the credit card and the drivers and tacked on so many fees. By the time we were done we had no choice but to pay double what we had booked for.
9.6 Excellent26 Jun 2019
Super friendly and helpful staff
10.0 Excellent1 May 2019
Staff was helpful and friendly. I had a lot of questions about the toll pass and the agent who worked with me was very knowledgeable .The main counter was closed and it redirected me to advantage rentals counter.
2.0 Mediocre25 Mar 2019
NoneI wasnt even able to book due to my credit card and license is not on the same country, the experience of going there and getting rejected was horrible, good thing other rentals are at the same building. I was very disappointed. I ended up booking through Budget amd that was hassle free
8.8 Excellent28 Aug 2018
EZ Car center was closed, so their partner Advantage helped with the reservation. This was helpful. Friendly people.Smokish smell in the car - i could have changed but i didn't since was in a hurry Price could be a little better
6.4 Good22 Jun 2017
Toll hostage scam in TexasCar was nice and published price was low. Rental office was in the DFW airport.10 day rental and they tell me Texas tolls are unavoidable and impossible to pay while driving. So they offer/charge me $100 for a toll-pass so I won't have to pay countless $25 fines to EZ car for each $1 toll road I take. I'm upset with Texas and with EZ car rental for such a shady situation. I declined the $100 charge and am holding my breath for random charges.
5.6 Okay5 Jun 2017
I rented a full size, they gave me an economy size. Very disappointed with that.
Rated no. 12
National
8.2 Excellent (18 reviews)
1 location in Dallas/Fort Worth Airport
National
Locations in Dallas/Fort Worth Airport
  • 8.3
  • 8.2
  • 8.2
  • 8.3
  • 8.1
Recent reviews
4.0 Okay27 Jun 2022
Supposed to walk up and get your car like the commercial had to wait 10 minutes for them to find my minivan also only one person to check in for up to get the car mid day 20 people in line when you get off the plane you don’t wanna wait in a line to get your car that you’re supposed to be able to walk to it get kind of disappointed
10.0 Excellent18 Apr 2022
This is for all car rental places in general.... The car rental industry still lacks the business approach to move people through quickly and efficiently. I know there are some programs for frequent users, but for the rest of us, it takes a long time to rent a car. There needs to be new and improved operations to move general travelers through with efficiency. The airports can do it, car rental companies should be able to as well.
9.6 Excellent13 Jun 2020
Easy pickup and drop. Choice of vehicleNothing but cheaper is always better. Thanks
8.4 Excellent19 Jul 2019
The offer to move to a better class car, since car I had requested was not available.When given car that was offered, did not reduce price to original quote.
8.4 Excellent23 Jun 2019
Once away from the wait at the counter pick up was a breeze. In a covered parking garage. Just pick one and go.3 computers at the front and only one attendant despite the line.
10.0 Excellent26 Dec 2018
The cars
Rated no. 13
Airport Van
5 Okay (22 reviews)
1 location in Dallas/Fort Worth Airport
Airport Van
Locations in Dallas/Fort Worth Airport
  • 5.5
  • 5.7
  • 5
  • 4.4
  • 5.4
Recent reviews
2.0 Mediocre18 Mar 2022
I waited 2 hrs for the airport pick up, finally gave up and took UBER to AVR. When I got there I was informed that there would be a late penalty because I wasn't there 2 hours ago. Then they said they had no van available for me. I was stranded 2 miles from the airport in a run down industrial park. I will NEVER rent from AVR again and will be very suspicious of KAYAK for associating with them!!
2.0 Mediocre16 Mar 2022
No van to be had at all when I arrived to pick up. “Oh, you booked through Priceline” they said. Also went on to mention the commercial insurance I would need if they did have a van while I looked for other options.
2.0 Mediocre6 Nov 2021
Placed a reservation online but when I called for a pick up at the airport I was met with a less than friendly clerk and was placed on hold for 20 minutes. After being placed on hold a third time because they could not find my reservation I just gave up.
2.0 Mediocre20 Apr 2021
The size of banThe van not breaking down and us having to buy a battery!
10.0 Excellent4 Mar 2021
The name. There was alot of confusion from my managers whether i had rented an “airport van”. “We’re going to pick up an airport van” “ whats the name of the place?” “Airport Van” Excellent service though!!!
2.0 Mediocre15 Oct 2020
Not a thing.
4.8 Okay8 Sep 2020
Yes the staff was friendly. The off airport rental was not fun. We were dropped off at the rental place and they picked us up from the rental place. On our way back We had to uber from their facility.If we knew it was off airport then we wouldnt go with them.
2.0 Mediocre26 Aug 2020
We could never get ahold of the company to get our rental. We would like a refund. No where was it mentioned that the company was closed on Sunday and that there would be no way to get ahold of them.Letting the renters know when the company is closed and when it would days would be best to rent.
3.2 Mediocre20 Aug 2020
This rental company is off, off, off the DFW terminal property. Getting to their location was a complete mystery. The number to call for shuttle service did not work. I was never able to contact a live person, so I had to walk-up to the Budget counter at the real rental car center at DFW - and got the most amazing van on the spot for an incredible price. Don’t go off-brand, even if you need a van.
6.4 Good17 Aug 2020
Staff was nice. The van was pretty beat up. Took as long to note all the damage is it did to check out.Better disclosure on the van or vehicle conditions in advance.
ACO Rent A Car
1 location in Dallas/Fort Worth Airport
ACO Rent A Car
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Advance Car And Truck Rental
1 location in Dallas/Fort Worth Airport
Advance Car And Truck Rental
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Agency Car Rentals DFW
1 location in Dallas/Fort Worth Airport
Agency Car Rentals DFW
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ASAP Car Rentals
1 location in Dallas/Fort Worth Airport
ASAP Car Rentals
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Avr
1 location in Dallas/Fort Worth Airport
Avr
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Eagle Rent A Car
1 location in Dallas/Fort Worth Airport
Eagle Rent A Car
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Easirent
1 location in Dallas/Fort Worth Airport
Easirent
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Elita Rent A Car
1 location in Dallas/Fort Worth Airport
Elita Rent A Car
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Europcar
1 location in Dallas/Fort Worth Airport
Europcar
Locations in Dallas/Fort Worth Airport
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Firearch - Rent A Car
1 location in Dallas/Fort Worth Airport
Firearch - Rent A Car
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Flight Car
1 location in Dallas/Fort Worth Airport
Flight Car
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keddy by Europcar
1 location in Dallas/Fort Worth Airport
keddy by Europcar
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Rent-a-car of Texas
1 location in Dallas/Fort Worth Airport
Rent-a-car of Texas
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RideNow Rent-A-Car
1 location in Dallas/Fort Worth Airport
RideNow Rent-A-Car
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Right Cars
1 location in Dallas/Fort Worth Airport
Right Cars
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Sunnycars
1 location in Dallas/Fort Worth Airport
Sunnycars
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1608 travellers who rented a car in Dallas/Fort Worth Airport gave the car agency they used an average rating of 6.6

Car rental locations at Dallas/Fort Worth Airport

Good to know

Most popular agency

Sixt

Most popular car type

Mini

Average price

$48/day

Good deal

$46/day

Top tips for renting a car at Dallas/Fort Worth Airport

  • Car hire at Dallas/Fort Worth Airport is a great way to give you the freedom to start your Texas adventure as soon as you get off the plane. Located between two of the main cities in Texas – Dallas and Fort Worth – this airport is the ideal place to hire a car and explore these bustling metropolises or head out further into the state. It is easy to exit the airport on one of the highways – the International Parkway runs through the airport and from here you can easily access State Highway 114, which will take you straight into Dallas.
  • Collecting your car hire at Dallas/Fort Worth Airport is easy and hassle free. All the car hire companies are located in the same place at one end of the airport and there is a network of free shuttles that link the car rental facility with all the airport terminals. Upon arrival at the car hire centre (around 10min by shuttle bus from the terminals) you’ll be met by the relevant company agent who will provide you with the keys and help complete the paperwork. You’ll then be directed to your hire car and the agent will give you tips as to how to exit the airport.
  • While there are many public transportation options at the airport, car hire at Dallas/Fort Worth Airport is a better option if you have your own timetable to follow and want to explore at your leisure. Whether you want to visit Fort Worth or perhaps go exploring further afield, visiting places of outdoor beauty such as Ray Roberts Lake State Park, which is just under an hour from the airport, or heading south to Austin and San Antonio, being able to get there under your own steam will add to the joy of your journey.
  • To return your car to the Dallas/Fort Worth Airport car hire area go to the south entrance of the airport and follow the signs to the Rental Car Centre. Look out for the signposts to your car hire company bays, which will be on the second level, and park your car, collecting all your belongings and taking the keys to the desk. Some agencies such as Avis are open 24h so you won’t need to look for the key drop-box. If you have hired a car that needs to be returned after-hours simply drop your keys and the completed contract in the key drop-box and get the shuttle to the terminal. Shuttles from the car hire facility run 24h.
  • 25% of our users found rental cars at Dallas/Fort Worth Airport for $46 or less
  • Book your rental car at Dallas/Fort Worth Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Dallas/Fort Worth Airport