Find reviews that mention:
8.0
The vehicle had four wheels and was drivableReviewed 25 Sep 2023
review from![kayak]()
2.0
There needs to be clear upfront information on deposit amounts and the fact a credit cannot be taken over the phone. Rented a car for my son online. They would not allow me to pay the full price online. When he went to pick up the car. They wouldn't take my card over the phone. A very bad situation. Could have left him stranded at the airport.Reviewed 16 Sep 2023
review from![kayak]()
6.0
I was charged more than quoted. Then billed for fuel when i had refilled already , had to call back for fixing chargesReviewed 19 Aug 2023
review from![kayak]()
2.0
They did not have a car for me, even after renting the car online on May 31st. I was given a number to call and they searched the other locations and they "had" some at DFW International airport. Once I arrived to the airport I was greeted by a rude employee behind the counter that told me that even if they had a car to give me that it would be a price increase. I told them that just a few hours before I spoke with someone and they were to note my reservation that the cost was to stay the same and all I was doing was picking up at a location that showed cars available. When departing the location there were a line of unhappy guests in the same problem as I was in. I ended up having to search and found a rental but it was with a different company.Reviewed 26 Jun 2023
review from![kayak]()
10.0
GreatReviewed 18 Jun 2023
review from![kayak]()
2.0
Horrible experience. Was given a pick-up to drive because they were out of the class I rented. How could I have rented a car that wasn’t available? Then had to pay more just to get a sedan that I rented originally. Total BS. In addition, I waited an hour behind 3 people. There was only one person at the desk. Worst experience ever. Don’t rent from Budget.Reviewed 6 Jun 2023
review from![kayak]()
2.0
Wrong type of car with cigarette smell , had to go an other budget to swap it out .Reviewed 4 Jun 2023
review from![kayak]()
6.0
I never picked up the rental; I canceled it .Reviewed 2 Jun 2023
review from![kayak]()
10.0
I had a great experienceReviewed 1 Jun 2023
review from![kayak]()
4.0
line to pick-up vehicle was beyond ridiculous. otherwise it was ok. definitely need a different process to pick-up vehicles. wait was close to two hours.Reviewed 31 May 2023
review from![kayak]()
2.0
Pickup was rough. Budget counter was shutdown, Avis rep was nice, but it took three trips back and forth to the garage just to get a car as they didn’t have what we reserved nearly making us late for our appt elsewhere. Upcharges galore for adding a driver and toll pass meant it was almost double the quoted rate, the car was too small and dirty, and had issues. Drop off went smooth and that rep was nice, but after renting from Enterprise for years and getting upgrades and great customer service, I’ll never rent from Budget again.Reviewed 29 May 2023
review from![kayak]()
2.0
I returned the van 2 hours before it was due back. Their rep must not have filed the paperwork properly because Budget is still asking me to return the vehicle - 2 weeks later. My credit card company declined all the charges Budget processed against me and I had to get a new card due to perceived Fraud on Budget's end. What the HellReviewed 17 May 2023
review from![kayak]()