Book Hertz car hires in Dallas

Pros: Eventually got the car I reserved and prepaid for.

Cons: Not waiting 3 hours to get the car I reserved and had already paid for. Some people (who already had prepaid reservations) had to wait an additional 1.5 once they did paperwork.

Pros: The staff was friendly

Cons: Hertz did not honor my reservation. When I was on the way to the rental facility they called and said they didn’t have any cars available. When I got there they had no alternatives, offered no help, so I was stuck with no car. I will never rent from Hertz again and would discourage anyone from using them. Use Budget or Avis or Enterprise or anyone else.

Pros: Nothing

Cons: They could have honored my reservation instead of leaving me stranded without a car for my entire trip.

Pros: Drop off was easy, long lines for pick up.

Cons: Very expensive compared to previous car rentals

Pros: Nothing. I had a flight delay, and by the time I arrived at their office, they were closed...FOR THE WEEKEND. When I tried to call another Hertz in Dallas all I got was the same recording telling me to use the website. The Hertz helpline was also closed ALL WEEKEND. I emailed them today, but since I made the reservation through a third party, I'm sure I just donated $250.

Cons: The ability to talk to an actual person for help.

Cons: Over charge my credit card

Cons: I payed for a SUV car. Not only I waited for my car around an hour to arrive but only they did not have the suv available and I had to go with an economy car which obviously cost less.

Cons: It'd be nice if the company wouldn't accept more reservations than they can, and we'd get a car we booked in advance!

Cons: Id made the reservation over a week in advance. I received a call -the evening before my puck up time- saying there may be a delay. Upon my arrival NO CARS WERE AVAILABLE , and Hertz couldnt tell me when they would. I was not able to rent a car for my out of town trip scheduled...very poor service.