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4.0
Telsas make terrible rental cars. They had issues at pickup that made it very long to get the car. There's no good way to get a hold of Hertz when there's an issue with the rental car and you have to travel all the way back to the location to talk to anyone.Reviewed 19 May 2023
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4.0
It was a disappointing experience because I never actually got to rent a car. Even though the reservation went through, there were no cars available to rent when I got to the Hertz counter less than 20 minutes later.Reviewed 18 May 2023
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2.0
I think it's good that these companies go bankrupt quickly and close their doors. I was in Dallas on important business, and upon arrival, I received a message that my reservation had been canceled. I asked why at the Hertz counter, but the answer was that I didn't know, and they were very uncooperative. I will never rerun this company and firmly recommend not using it with my colleagues and friends.Reviewed 18 May 2023
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2.0
Hertz is discriminatory.Reviewed 18 May 2023
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2.0
No car available!!!!Reviewed 17 May 2023
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6.0
The pickup process was grim. The counter was quick and efficient.. however, in the garage, there was a long line - we waited about 30 minutes, standing in line with luggage. Even the 5 star Hertz members took their place in line. We were under shelter, but at the mercy of heat, cold, blowing rain, and standing in line. Not efficient!Reviewed 30 Apr 2023
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8.0
Good car, Long line at pick up Really fast drop off Buy the car has an awfull sound at the highways because the rubber sealing the windshield was loose at different sites and I tried to tell any one at dropp off but Nobody was thereReviewed 18 Apr 2023
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2.0
I want aware I needed another deposit beyond paying of several hundred dollars. Then they charged me for extras I said no to. The closest drop off was 2 hrs away, but I had to rent a car last minute to get home and had no choice. Then the drop off location was closed so I had to park in an open lot and drop off keys. Hope to get the $500 deposit on my $128 car rental back Monday. Terrible experienceReviewed 9 Apr 2023
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4.0
Arrive Dallas 6:00 pm, 3-29-23, waited 2.5 hours before we able to get in a car. This was just terrible. My Wife and I were here on business, due to our age we were then forced to drive to McKinney in the dark and on unfamiliar roads, making this experience very stressful for my wife and I One of your staff members came out and gave us a heads up and took the time to answer our questions about the reason why there would be such a long delay. After getting through the check-in line then we waited outside in another longer line for a car to be brought to the staging area so that we could drive to our destination overall rating would be a 3 out of 10, this number would have been a 1 but your staff that evening saved the day, I will recommend that we use Hertz as a last resort when booking car rentals in the future. Dale Wojtowicz MME DirectorReviewed 1 Apr 2023
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4.0
I had to drive the first car I picked back right as I left because as I was leaving they found out it was needing some maintenance, the car they put me in to replace it was a gold car so I figured it would be nicer but the system felt outdated and there was slightly less room in the car. The drop off also felt lacking as I just left the keys in the car but never got a drop off confirmation or final receiptReviewed 24 Mar 2023
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2.0
This may also be a problem for Kayak. The airport had a tram to the rental car places. However, it was not the same location my reservation was at. Nothing said the address at the airport. When I got there it was closed. The Downtown Hertz closes at NOON on SATURDAY and was closed Sunday. So TWO of my three-day rental was literally impossible. The place was sketchy and dirty on the outside.Reviewed 23 Mar 2023
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10.0
car interior had a strange odorReviewed 20 Mar 2023
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