Book Hertz car hires in Dallas

Pros: Car smelled like cigarette smoke and was not the vehicle we booked on-line

Cons: We rented a mini-van and received a small SUV. Not ideal as we needed the van for vacationing with luggage and beach chairs etc.. Car smelled of cigarette smoke and kids complained routinely. We booked early on line but didn't get what we were paying for so it's pretty bad business.

Cons: The rental experience could have been better if the vehicle was ready at the scheduled pickup time. The vehicle was not very clean. Had to make an additional stop at destination city only to be lectured by that salesperson for an issue out of my control. I was given a $20 discount for the inconveniences.

Pros: Staff was helpful. Drop off easy

Cons: Car horn did not work posing a safey hazard

Cons: I had to try 4 cars to find one that worked - the driver's seat was busted in the first car, and the next 2 smelled terrible inside (one like fresh urine)

Cons: Booked my car for pick up at 2 pm. I was told I would have to wait. Did not receive a car until 3 pm. When I walked to the lot the car was a compact car and I had paid for a midsize car. I had to walk back to the counter and I was told they made a mistake and I had to wait again until a midsize car was available. When I went back to the lot the midsize car I was given had scratches around the car the checkout attendant was very unfriendly when I tried to explain this car had scratches. Horrible experience with Hertz