10.0
Awesome counter guy at the Commerce Street location in Dallas !Reviewed 30 Aug 2023
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10.0
I would highly recommend this place!! Everything went very smoothly picking up and dropping off the vehicle. Very friendly staff!! I will come back here to rent a vehicle again!! The way it should be!!Reviewed 26 Aug 2023
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10.0
Great rental. Pick up line moved quickly and drop off was an ease.Reviewed 16 Aug 2023
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10.0
Drop off was a little hectic.Reviewed 28 Jul 2023
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10.0
Great experience! Staff were very helpful and the car was excellent! Keep it up!Reviewed 26 Jul 2023
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2.0
Oil change warning in the car came on, and customer service told me to have the oil changed and be reimbursed. Drop-off agent told me I violated protocol and shouldn’t have changed the oil (and paid for it out of pocket), all while typing and not making eye contact. I was then threatened with the $450 cleaning fee - which I didn’t violate. I’ll never rent from Avis again. Terrible experience.Reviewed 23 Jul 2023
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8.0
Car not properly washedReviewed 17 Jul 2023
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10.0
Great car, super hassle free return, pickup was a long and slooooowww line, but simple once I got to the front.Reviewed 3 Jul 2023
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8.0
Only issue was inside of car was dirty and sandy.Reviewed 18 Jun 2023
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10.0
I originally booked with Hertz, but they had run out of cars when I arrived. Through Kayak + Avis/Budget, I got an awesome car quickly. Even the shuttle was fast and friendly.Reviewed 24 May 2023
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2.0
It took longer to get my car at Avis than the flight.Reviewed 19 Apr 2023
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4.0
I rented an S-Class vehicle. It was not available when I arrived at the DFW counter. The rental agent gave me a sub-class car without telling me. It was also filthy. You could hardly see out the windshield. It had 70,000 miles on it, a Buick Encore. The steering was not perfect and after a good rainstorm it had a big scratch on the side. I was disappointed. It felt like a bait and switch. The details of the contract need to be fulfilled accurately, Avis, or it leads to a negative experience. Thank you.Reviewed 28 Mar 2023
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