Guest reviews
Overall rating
7.6
Good
Based on 2,330 reviews
Cleanliness
8.0
Comfort
8.1
Pick-up/Drop-off
7.4
Value for money
7.7
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
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car was clean
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car was great
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8.0
Pros: New cars, fast pickup and drop off.
Cons: Service engine light was on when I got the car, then experienced a tire blowout in the middle of nowhere, after changing the tire in the 100 degree heat and driving 2 hours to the closest Avis to exchange car(getting a tow truck would have taken longer), they charged me for not filling up the tank.
review from
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6.8
Pros: The check attendant went above and beyond to have the car delivered to the front door for me
Cons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office
review from
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4.8
Pros: There were not available cars
Cons: If there are no available cars, kayak should not allow customers to make a reservation. I ended up using uber...
review from
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10.0
Pros: Staff great / drop off superb
Cons: Total went from 66.30 to 130.00. Due to insurance they persuade you to get.. But it was my final decision . Rather hv to much coverage than not enough.
review from
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9.6
Cons: Price
review from
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10.0
Great!
Pros: Customer service
review from
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6.0
Survey of Satisfaction
Pros: I liked that there was inventory on short notice and the car ran great
Cons: The car was not clean inside or out and it had a bad odor inside. I had to buy a car freshener so I could be in it. There was melted gum imbedded and smeared all over the drivers seat belt.
review from
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9.6
Avis Car Rental in DFW
Pros: The rental car center at DFW is a somewhat longer than expected bus ride from your terminal, but busses seem to run on a regular basis. Once at the center, preferred customers are identified on a giant board with the space number marked and you just proceed to your car. Once you check out at the exit, you are on your way. Returns are just as easy, return to the center, get your receipt, and head toward the bus to your terminal.
Cons: Two things I didn't like: 1) I would like to be able to choose my own car, within my category, or more easily be able to change cars, and 2) exiting DFW on the evening I arrived was a pain as there were about 15 cars trying to leave at the same time and only one gate open.
review from
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6.4
Cons: I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.
review from
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8.4
Pros: Friendly service
review from
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7.2
Billing Rip off! I will never use Avis again
Pros: Car was nice.
Cons: Got charged for options I did not ask for. I specifically said no to all extras. Yet, they say I wanted the road side assistance. Now dealing with phone center in India. I will never use AVIS again!
review from
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10.0
Nice rental
Pros: Great and nice clean car
Cons: Airport taxes and fees, but that is not Avis fault.
review from
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10.0
Pros: Staff great / drop off superb
Cons: Total went from 66.30 to 130.00. Due to insurance they persuade you to get.. But it was my final decision . Rather hv to much coverage than not enough.
review from
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9.6
Cons: Price
review from
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10.0
Great!
Pros: Customer service
review from
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9.6
Avis Car Rental in DFW
Pros: The rental car center at DFW is a somewhat longer than expected bus ride from your terminal, but busses seem to run on a regular basis. Once at the center, preferred customers are identified on a giant board with the space number marked and you just proceed to your car. Once you check out at the exit, you are on your way. Returns are just as easy, return to the center, get your receipt, and head toward the bus to your terminal.
Cons: Two things I didn't like: 1) I would like to be able to choose my own car, within my category, or more easily be able to change cars, and 2) exiting DFW on the evening I arrived was a pain as there were about 15 cars trying to leave at the same time and only one gate open.
review from
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10.0
Nice rental
Pros: Great and nice clean car
Cons: Airport taxes and fees, but that is not Avis fault.
review from
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8.0
Pros: New cars, fast pickup and drop off.
Cons: Service engine light was on when I got the car, then experienced a tire blowout in the middle of nowhere, after changing the tire in the 100 degree heat and driving 2 hours to the closest Avis to exchange car(getting a tow truck would have taken longer), they charged me for not filling up the tank.
review from
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6.8
Pros: The check attendant went above and beyond to have the car delivered to the front door for me
Cons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office
review from
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8.4
Pros: Friendly service
review from
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7.2
Billing Rip off! I will never use Avis again
Pros: Car was nice.
Cons: Got charged for options I did not ask for. I specifically said no to all extras. Yet, they say I wanted the road side assistance. Now dealing with phone center in India. I will never use AVIS again!
review from
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4.8
Pros: There were not available cars
Cons: If there are no available cars, kayak should not allow customers to make a reservation. I ended up using uber...
review from
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6.0
Survey of Satisfaction
Pros: I liked that there was inventory on short notice and the car ran great
Cons: The car was not clean inside or out and it had a bad odor inside. I had to buy a car freshener so I could be in it. There was melted gum imbedded and smeared all over the drivers seat belt.
review from
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6.4
Cons: I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.
review from
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Where can I find Avis hire cars in Dallas?
7020 Cedar Springs Road, Avis car rentals
Address
7020 Cedar Springs RoadPhone
+1 214 357 1711FAQs about hiring a car from Avis in Dallas
What is the most popular car hire from Avis in Dallas?
Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from Avis in Dallas.
How many car hire locations does Avis have in Dallas?
Avis has 7 car hire locations in Dallas. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Dallas/Ft Worth & other airports (DFW)?
Yes
Does Avis offer shuttle or airport pick-up services from Dallas/Ft Worth & other airports (DFW)?
Yes
