Cartagena hotels near Plaza de San Pedro Claver

Pros: Food excellent Some of the staff excellent

Cons: We were in room 118 .A dark room on the ground floor .Impossible to have natural light as it was level with the courtyard dining area .Guests should be warned I never want to stay In a Room like that again .

Pros: The location is amazing, the rooms are very comfortable and clean. The service is amazing.

Cons: The elevators were broken. You can hear everything happening on the hall.

Pros: Everything. Great Breakfast friendly service friendly staff amazing rooftop pool and great location.

Cons: Nothing

Pros: Clean and spacious rooms, great breakfast and very good location

Pros: Welcoming, warm staff (with special mention to Vivianna); the rooms and particularly the comfort of the bed and the amazing shower; the plentiful, delicious breakfast each morning; and the phenomenal rooftop pool. The common areas are serene and beautiful, and the hotel is centrally located within the walled city.

Cons: The concierge staff, while very responsive and helpful in advance of the trip, dropped the ball in following thru on all reservations and we missed out on a day trip to the Rosario Islands. The mishap was apparently due to a miscommunication with a former hotel employee. The hotel ended up treating us to a very nice city tour, but we were disappointed to have missed out on the island excursion. This was avoidable (hotel staff confirmed the itinerary just days before the trip); however, things worked out relatively satisfactorily in the end, and the hotel staff was very apologetic.

Pros: Great location, excellent service

Cons: The room that we had did not have any window to the outside. It was dark and felt claustrophobic, it also had sometimes a bad smell

Pros: Everything

Pros: Rooftop pool was amazing. Staff very helpful.

Cons: Wish breakfast went until 11.

Pros: Beautiful boutique luxury hotel. Staff was very helpful and friendly. Great location in Cartagena. Amazing roof top pool!

Cons: Some of the amenities could use some updating (i.e. wood floors, gym, etc.)

Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Pros: I like the swimming pool and the food was excellent

Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Pros: pool was good breakfast was lacking the Hyatt standard your staff policies are not the american way i will tell on yelp review how bad my stay was this was my 3rd and last time there Hyatt should be ashamed to have their name with these thiefs

Cons: your front desk staff telling me who can visit me as a guest i will tell every review how bad this location is they are money grabbing desk clerks most dishonest place i have ever stayed Hyatt shoud be ashamed

Pros: Lovely heated outdoor pool with spectacular views.

Pros: Nice mix of travelers staying here. Food was very good in all of their establishments. Coffee bar has kyoto, chemex, espresso and scrumptious chocolate croissants. Staff are very friendly and responsive. I loved the convenient location which is at the beginning of Bocagrande. Walk to old town is safe and simple. Taxi stand just outside (towards the mall). Evening beach time (strong daytime sun) was interesting: music, food vendors, massage ladies with strong hands, warm sea waters. My room had a great view of both sides of the peninsula. Nice outdoor pool area has quite a few places to lounge. Gym/upper pool deck locker room has a wet sauna, showers, shampoo, towels and ice water. Spa is very nice as well.

Cons: Dirty windows

Pros: The style and the location

Cons: I like it all

Pros: The beds

Cons: Services were appaling and clientele was vile!

Pros: Clean room and bathroom.

Cons: Room service breakfast was horrible and not worth the money. Slow check-in.

Pros: Great welcome, great staff at reception. Great room and great view form the room. Breakfast is phenomenal. Pool and roof top bar are a must. Excellent location. Courtesy massage was a plus.

Cons: Nothing I guess

Pros: The staff is very friendly and obliging. We always felt well taken care of. One of our rooms was superb in size and had a fantastic view. The rooftop bar and pool are great.

Cons: Our second room was on the sixth floor and it was extremely loud. Maybe because of the aircon. Also the rooftop bar music was loud.

Pros: Nice location, beautiful rooftop, good Service.

Cons: The staff from the hotel wanted to charge as taxes already paid by Internet.

Pros: Great views and the staff was amazing

Cons: The roof had a water leak that should have been taken care in advance

Pros: Being greeted with a massage

Cons: It was all excellent

Pros: The room and all facilities were perfect. The rooftop is the biggest selling point with an amazing view of old town Cartagena.

Pros: Right in the middle of the city. Fantastic view from The roof top bar. Amazing sunsets

Pros: The rooftop bar and pool are spectacular but small. The rooms are spacious and the staff friendly.

Cons: I thought the rooftop pool And by area were small and therefore did not think that the hotel should be selling day passes for non-hotel guests to spend time there. The spa was hit and miss two of us had excellent massages to had so so treatments. We ate Christmas dinner in the restaurant and breakfast each morning the food was presented beautifully but looked better than it tasted.

Pros: location facilities staff all superb

Cons: nothing

Pros: Breakfast was very good; it was prepared to your liking. Location was great. Highly recommended for a boutique hotel lover.

Cons: Our room was fine facing the back but our friends had a room facing the street and it was very noisy. They heard the traffic and all of the maintenance vehicles all night long. They had to switch rooms and the second room was next to bar which was very loud as well.

Pros: Great location, pools, facilities, and super rooftop set-up. A ton of space so you are seldom competing with other guests for lounges, tables, etc.

Cons: While some team members went the extra mile, a lot of staff had a rather dismissive attitude.

Pros: The location is good

Cons: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.

Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.

Cons: Nothing not to like.

Cons: I wish the room had some space where to dry wet clothes

Pros: Beautiful building with roof garden and pool. Lovely room with beautiful hardwood. Great breakfast included. Walking distance to many restaurants and plazas.

Cons: Nothing - I liked everything.

Pros: Impeccable taste in architecture and interior design. Location is perfect, away from main drags and crowds, yet centered between Centro Histórico and San Diego, and 200 yards from the muralla. Breakast is good and staff super friendly. Rooms at the rear, facing the pool are quieter and more private. We were spoiled by concierges Harold and Iris, and Diego the manager is always there to help!

Cons: Hottub in the rooftop is crowded and rowdy at times. Building needs a bit of maintenance. Chipped tiles, cracked floor, painting touch ups... a bit of rust in the courtyard metal floor. Other than that, a perfect little hotel!

Pros: Spacious suite, excellent breakfast, beautiful view.

Cons: When we checked in we were told there was a leak in our room so we needed to take a smaller room for the first night and would move to our suite the next day around 11. At 11 we went to desk and were told that the room wasn’t cleaned yet so would be 1-2 hours more. We got into our suite at 12:30. We found this all very curious as I had seen another guest review that also reported that they were told the same thing and didn’t get their reserved room until the next day.

Pros: Convention center. LGBT friendly. Family & children friendly. Diverse. Many fast elevators. Clean large ocean front swimming pool on 12 floor, good lobby bar, good 12 floor restaurant, wait staff awesome, superb free breakfast, great customer service & concierge, good room service /turndown, ocean views breathtaking! Good water pressure, hot+cold, good bathrooms. No coffee maker in room but has, a safe, a bar fridge iron and hair dryer. Staff watching the floor for security is visible but not overzealous (Hyatt security protocol is insulting, as always though the staff is just doing their job). Supermarket is around the corner with everything you need. Walled city is about 1 mile away on foot, most go by car. In opposite direction worth sampling many local restaurants all within about 1 mile also. The Bocagrande Plaza mall right across the small side street (building next to Hyatt) has cinema, food, clothes, coffee, bank atm...everything you need, escalator up up up. Too many positives. Try to overlook the negative things, exceptions to the rule are exceptions...you are part of the unique experience too.

Cons: No fun onsite events for guests - Hyatt has happy hour toast 5-7 every day. The rocky waterfront directly in front of the property is not usable, mostly a stone water break. A usable beach section is a short distance away to the left and gets better much further. No dedicated hotel beach. Chaotic loud unregulated street vendors everywhere (just outside hotel) - many offer more than trinkets, & don’t be a sucker. I WISH LOCAL HOTELS SUCCESS SEEKING GOVERNMENT COMMITMENT TO FIX UP THE AREA: The small roads by the waterfront and immediately outside this hotel get flooded with tide water and not passable unless you’re willing to get wet&dirty, sometimes a little / or a lot. These small waterfront roads have many cars/buses which won’t stop for pedestrians (with few exceptions). Area at large has no real sidewalks & just not ready for big tourist crowd & business. Short walks turn into unnecessary dangerous obstacle course, experiment in agility, and patience. Best wishes!!

Pros: Lovely hotel and pool. Breakfast included - spent a week here so my only complaint would be that the breakfast didn’t really change each day. Lots of good to choose from but more variety and change would be nice

Pros: Pool view and rooftop bar were great, if it weren't for them I would be rating this hotel super bad! Concierge was OK, talks too much. Bed and linen was old, bed even had a hole in the middle of it, our shower didn't have a glass door so every time we showered was a big mess. Breakfast was awful, disgusting, I would not recommend this hotel for its price vs what you get.

Cons: Pretty much everything except location and rooftop bar & pool.

Pros: The swimming pool with views on the bay and the old town The restaurant

Pros: A few of the staff members were polite and the hotel is reasonably close to the town centre. Otherwise, the entire 6 days was dreadful.

Cons: The service was terrible. Phone calls to reception and room service were hardly ever answered. When they were, it took up to an hour to have food or drinks delivered to our room or by the pool. We asked multiple times for the minibar and bathroom amenities to be restocked during the six days we were there. This was only done on the last day. The room itself was filthy and, apart from the bed being made, not properly serviced. The floors were not cleaned once - on our last day the soles of our feet were black after walking around the room for a few minutes. A few of the staff were friendly but most were unsmiling, curt and unhelpful. We asked to speak to the manager multiple times and were told he was not around as, due to it being New Year’s Eve, he was at another hotel (he apparently is so good at his job that he manages two hotels). We later realised (after finally speaking to him at check-out) that he had been sat by the pool with friends on one of the days that we were told he was not available. We didn’t try the restaurant but the facilities are basic. A tiny, grotty pool that was overcrowded most days. The buffet breakfast was unspectacular and consisted of the previous nights’s leftovers on New Year’s Day (this, worryingly, included ceviche). When we finally did manage to speak to the manager at checkout, he essentially offered to ‘do us a favour’ for not writing a bad review, which we refused. A truly awful place.

Pros: The staff was extremely friendly and attentive, for the most part.

Cons: Wayyy overpriced for what you get. I never write reviews and I wish I would’ve looked deeper into the negative reviews. The walls are paper thin - I stayed for 7 days and was woken up 3 nights due to hearing the bed rock from my neighbors next door or above - I literally felt like I was in the room with them. You hear everything that happens in the hall way and was woken up several times from light night partiers talking in the hall way. The lobby smells damp - like a wet basement. The pool - there are literally 5 pool beds for all guests so you end up fighting for pool chairs or sitting in uncomfortable plastic chairs. You’re better off staying in the old city at Tcherassi hotel for true value for money. Hotel Chocolat is not luxurious or exclusive or even bargain given how expensive the hotel is. Wouldn’t recommend!

Pros: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Pros: The staff were so so friendly - they went out of their way to make our stay exceptional. We went to the San Bernando islands for 3 nights after our stay and the hotel looked after our suitcases as we could only take small backpacks with us on the boat. The pool area is great, although there are only 6 beach beds but it doesn’t seem to be a problem as most people explore during the day. The rooms are very comfortable, our one was quite small (but it was the cheapest choice!) but again it wasn’t an issue.

Cons: The breakfast was in a lovely setting but the food was quite average for a 4 star hotel. The gym was fine for a few days but is essentially a set of dumb bells and a cross trainer.

Pros: The hotel is located in a nice neighbourhood, only walking distance from the old city. The great asset of the hotel is its swimming pool on the rooftop with a magnificent view of Cartagena. The front side rooms (more expensive than regular rooms) have also the same magnificent view of the Cartagena Bay.

Cons: Generally, the hotel was fine. However, there is a room for improvement when it comes to breakfast. There is a buffet where you can choose what you like. But coffee, eggs, croissant and other stuff you have to order. It took some effort to order these things and we had to remind several times the waiters to bring what we order to our table. (if you don't speak spanish you'll face a bigger problem)

Pros: Amazing pool, friendly staff on the pool, tasty food, great location, thank u !

Pros: The rooms and beds are great, just like the location. Perfect for families as well.

Cons: The swimming pool is much smaller than it looks on the photo's, and there are only a couple of beds next to it. In the morning some people will put their towels on it, so other guests are not able to lie next to the pool for the rest of the day. Besides the pool, there's nothing else to do in this hotel, so you might as well look for a cheaper option.