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Value for money
Distance to city centre
|"Spacious suite, excellent breakfast, beautiful view"||(in 38 reviews)|
|"The best hotel for sure!"||(in 32 reviews)|
|"Good breakfast and friendly staff"||(in 33 reviews)|
|"Too much people in the hotel."||(in 16 reviews)|
|"Terrible customer service."||(in 12 reviews)|
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Breakfast was great. The pool area was nice. The staff was very helpful.
The Estelar Cartagena de Indias Hotel is everything you expect from a high quality 4/5 star hotel. The staff were friendly and ready to help with whatever you needed. The facilities were incredible, beautiful pool with comfortable sunbeds, a very good spa which we would definitely recommend going to for a massage. What we enjoyed the most about the hotel was the location, it is situated approximately 15/20 minutes walking from the Old City and 5/10 minutes walking from the beach. Which meant we never took a taxi. It also has the highest sky bar in Cartagena where you have an incredible view of the city and you can watch the sunset in the evening.
Sometimes we had to wait around 5-10 minutes for the elevators, which is understandable because the hotel is huge. One day the breakfast buffet area was full, so we were asked to go to another room for breakfast. What also surprised us upon arrival is that the hotel is 4 stars and not 5 stars, this is not a big issue for us, but if you expect a 5 star hotel, booking.com is incorrect in saying this is 5 stars it is in fact 4 stars.
Confortable and very clean rooms.
I didn’t know the hotel starts on 15th floor. I had asked for a lower floor room and was allocated a room on the 31st floor. I don’t like heights. Eventually we managed to get one on 17th floor by upgrading to a room with a balcony. I felt very uncomfortable being so high but had to try to overcome this. I would not go back to this hotel for this reason. It was very windy and so even by the pool on 12th floor it was not very nice. It would have been nice to have a kettle in the room.
Everything was very good, The location, the breakfast, the security.
The rooms are a little not-noise proof and you hear what's happening in other rooms. So one of my nights another guest get the room and start "party" I literally listened to everything.
The view at the room was amazing
The food and the view
Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Cartagena de Indias Convention Center. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1,223 reviews
Value for money
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Most popular landmarks
- Playa de Bocagrande 1 km
- Iglesia de San Pedro Claver 1.3 km
- Parroquia de la Santísima Trinidad 1.3 km
- Joyeria Caribe Museo de la Esmeralda y Fábrica 1.3 km
- Palacio de la Inquisición 1.4 km
- Puerta del Reloj 1.5 km