Cartagena hotels in La Matuna

Pros: Good location, quiet, super clean, the employees were very helpful. The breakfast is not outstanding, it has the basic food, but with quality.

Cons: Our TV did not work at all during the whole stay (5 nights), there is a natural window in the apartments roof on the second floor (most expensive) that we cannot close...So, at 6AM the room was completely bright, and we had difficulty to sleep after that.

Pros: Spotlessly clean, very professional and helpful staff (especially Mr Benjamin Maza at the reception), very good location, very good price/quality relation.

Pros: hotel staff was very attentive & accomidating!

Cons: the music on the rooftop one night went til one am...other than that, it was a brilliant stay, especially the staff in the hotel and spa...

Pros: Wonderful boutique hotel that exceeded our expectations. Within walking distance to the historic centre. The staff were all incredibly pleasant and helpful (special shout out to Alfonso at breakfast). Clean, spacious rooms. The welcoming drinks at check in were a nice unexpected touch.

Cons: The room description had indicated there was a tea/coffee maker in the room. This was not the case.

Pros: Casa Canabal is great. We enjoyed our stay very much. The pool area is nice, but like everyone says, it’s a bit small, but great for a dip and to cool off. Breakfast is nothing fancy but just fine to get the day started. The staff is super friendly and helpful. Right outside the hotel is basically a party, but inside is an oasis.

Cons: There was construction the last two days of our stay. They started super early at 7 and woke us up, but we asked the front desk if they could do it a bit later, and they obliged us :)

Pros: The location of the hotel is just perfect! In the middle of the trending Getsemani neighbourhood. As soon as you enter the Hotel however, you leave all the vibrant street atmosphere behind you and enjoy a silent and relaxing sleep. The pool area is also a big plus to cool down after a visit of the old town in the burning Sun.

Cons: The windows of the rooms are facing the inner courtyard. So you don’t really get natural sun light. In the same time you don’t have the noise from the street thanks to that.

Pros: Perfect location, smack in the middle of Getsemani, a really cool barrio. Even though Getsemani itself is madly busy and loud (this barrio never sleeps), my room was at the back and I did not hear anything. This is exactly what I wanted as you're in the middle of action and yet still get a good night's sleep when you're done socialising. Can't fault the facilities.

Cons: One of the receptionists wasn't as helpful as the other one but it didn't spoil my overall stay :)

Pros: Very good and helpful staff. The position is perfect. The swimming pool is perfect for having a cool rest

Pros: Really good hotel. We loved the roof terrace with a nice swimming pool and big chill area. Staff very friendly and helpfull. Everything clean and very nice breakfast!

Cons: Nothing!

Pros: Good location

Cons: There was badbugs in our room, we notice the staff and they change us to another room and immediately they start a deep cleaning.

Pros: Great hotel located right in the heart of Getsamani on a beautiful street with plenty of restaurants and markets nearby and easy to walk to all of the tourist attractions! The room was beautiful and super clean with a fantastic shower and the staff was very friendly and even let me keep some food in the refrigerator and the breakfast was delicious in the morning! I would highly recommend this for a private room particular for couples!

Cons: A little expensive, WiFi barely worked in room #1

Pros: This was our third visit to Cartegena and I booked this hotel as I could not get the previous one. I made a good decision as it was very good value. We had a nice room with a very comfortable bed, a decent hot shower and good air conditioning. The staff were super friendly and always had a nice smile to greet us everytime we passed. The swimming pool on the roof was really nice and there was plenty of shade next to it to sit and enjoy a drink. The room included breakfast which was nice but I would also recommend the restaurant straight opposite the hotel on the corner - amazing food and very cheap. I had a very juicy Filet Mignon which would rank as one of the best.

Cons: I would advise to ask for a room with a window as we had room No.1 and it had no windows. The Air conditioning was really good but we don't wake up that early without the sun Shing through.

Pros: Only thing i liked was the proximity to Cuidad Amurallada, about three blocks away.

Cons: Desk clerk did not provide friendly information about near attractions or restaurants during check in. At least you expect some warm welcome the very first day, so we had to figure out on our own. I felt i was talking to a robot. The smell of the hotel was like an old closet, I guess it's a combination of humidity and the warm of the weather.

Pros: Breaksfast was great, eggs however you like. Cerral, coffee, yogurt and fruits. It was delicious

Pros: The staff, especially Jesus were fantastic

Pros: Great location, safe neighbourhood. The staff was very friendly and spoke very good english. We had a lovely and very big room with a terrace at the street side (although the door to the balcony was hard to open). The mattress was good, we had a shower with warm water and the breakfast had a lot of choices. At the rooftop you had a nice view over the city. The hot tub was a plus after a warm day.

Cons: The swimming pool was right behind the reception desk, with barely any sunshine, so it didn't invite you to swim.

Pros: The location is amazing. If you like nightlife and people, then this is a perfect spot.

Cons: The bed was extremely uncomfortable. They switched us rooms, but still too firm for me. After they switched our rooms, we never got to take a hot shower. We complained and they said they fixed it, but it was barely warm.

Pros: I loved the place: comfortable, well located, super clean and a very good wifi (not so common in Colombia). And the best: the staff , extremely helpful and nice. Super recommended!!

Pros: Staff is very friendly, Hector is #1

Cons: nothing

Pros: The pool area was nice with sun loungers to use. The breakfast was really good - lots included on the plate. Spacious rooms with good air conditioning.

Cons: The location was good - in the heart of Getsemani, however I felt walking back there alone a little off putting sometimes - especially after dark - you either walk past the shops and people sitting around outside or a very quiet street. My room was right next to the kitchen and very noisy from 6.30am. No hot shower (but not unusual in Cartagena and not necessarily needed as so hot outside).

Cons: Rooms were too small with uncomfortable chairs - plastic

Pros: Rooms were large and rooftop was stunning with the pool and view. Bathroom was clean and large.

Cons: Staff was attentive but difficult with the language barrier. Breakfast in the morning was mediocre but in a beautiful setting.

Pros: - location ist excellent, all sights, old town and the best restaurants and bars in walking distance - rooftop pool to chill (especially at night after sunset when all other people have already gone to dinner we had it to ourselves) - rooms were quiet and clean - very thankful for AC - very nice staff

Pros: The atmosphere. The staff Melissa very pleasant. Breakfast very good

Cons: The stairs

Pros: Excellent location with great amnesties. Couldn’t have picked a better hotel. Great value for money.

Cons: It can get overwhelmingly loud in the evenings. If you have an issue with this ask if you can get one of the more quieter rooms

Pros: Only the location of the hotel was acceptable. The rest was awful.

Cons: This is a very bad Hotel. Please safe your yourself a lot of troubles and money and do not book at this hotel. The size of the room is far smaller than listed. There was no window in the room, and the room smelled off. Wifi was terrible. Breakfast meal was far too small. When I asked for some more eggs and juice, I was told I had to pay additional for it. Also they lied to me, to make a profit of me. By accident I booked 2 times at their hotel for the same stay. When I asked kindly to correct this, they told me they couldn't change it because of the booking.com software system. I have contacted booking.com about this, and they denied this being the case. I am a frequent(genius) traveller, and this is the first time a hotel lied to my face, just to make some extra bucks.

Pros: Location was ok.

Cons: Very bad hotel. No windows in the room. room smaller then claimed. Breakfast was horrible. Nobody speaks English. They do not take the phone when you call. They are not willing to help you in any case. This hotel Is far too expensive for what they deliver. Save yourself a lot of troubles and stay somewhere else.

Pros: Good location but very loud at night. Breakfast was good. The cafe on the ground level was excellent when we stopped there for a bite to eat a few days before our overnight stay.

Cons: When we arrived we were offered a choice of rooms. Unfortunately we took the one with a balcony, overlooking the shops, and colorful activities. We were not given an overview of the room, where to find things, etc. The room was very hot and the a/c was broken. The ceiling fan wasn’t working, so I had to climb on the bed, lean on my husband’s shoulders to pull the chains & it still wouldn’t work. We called for help. We found a strange switch on the wall and tried our “jumping on the bed” technique & got it working, just as the woman from the front desk arrived. We showed her the a/c problem, she went to get someone to fix it, but nobody ever came. Then the street noise was awful. Pretty much a sleepless night. Mostly honking cars (they don’t just honk once in Cartagena, it’s more like beep beep beep beep beep BEEP BEEP! And people screaming at each other at 3am). Suggest choosing a room away from the street & make sure everything works. OH, THERE NO DRINKING GLASSES IN THE ROOM & THE TOWELS WERE PRETTY GRUNGY. They had a cab waiting for us coincidentally, who charged twice as much as our previous cab ride which was twice the distance. Get the yellow cabs, not cars that have side deals with the hotels. Yellow cabs are very easy to hire.

Pros: The staff was very friendly and it was nice to be in the center of everything.

Cons: The rooms are pretty basic and a bit rundown, including broken toilet seat, broken safe, dirty ironing board, and very hard bed.

Pros: The quant little hotel is close to everything. This is my second stay here. They have fixed the cold water issue in the showers. The water is nice and hot. The breakfast was good. The staff were attentive and prompt. I will definitely stay again.

Pros: Excellent location Great breakfast Fast internet connection

Cons: Rooms almost without daylight Street noise until late at night

Pros: Staff was very friendly and helpful. Loved the hotel facilities, and the fact that it was exactly the way it was described and shown in pictures. It was a beautiful place to stay and it had the best location we could have asked for.

Cons: The only thing I did not like were mosquitoes around the dining room. I think it had something to do with the lower level. We could see something that looked like a well from he balcony and had water inside, probably from the rain. It is potentially dangerous if you get a customer with Yellow fever, Dengue, Zika or any other illness carried by mosquitoes, very common in our tropical countries. But it is something that could be easily fixed, getting rid of the stagnant water downstairs or having that well covered.

Pros: Wifi, cold AC. Initial friendliness of staff but when we were checking out the guy at the front desk asked us to pay only cash for some soft drinks we had in our room. We didn't have Colombian money, since it was our last few hours in Cartagena. I Wanted to pay with my card like I paid for everything during our stay. Including the room. He finally relented and let me pay with the card. Don't know if this is how he makes his side money by scamming tourist. We also asked if he could call a taxi to the airport for us while we sat down stairs and enjoyed a coffee, his response was "you can get one down the street". We also had issues with the breakfast server forgetting our coffee almost every morning. I would have to wave her down and ask for it again. She was not very pleaseant, I guess three tables were too much for her.

Cons: Mosquitos in the room, along with black mold on the ceiling of the bathroom. Very noisy, especially where breakfast was served. Gave it two stars because it is centrally located. The photo that hotels.com has in the initial booking is not the hotel. It is a building about another house down the street. Very misleading and also annoying when you try to find it in person.

Pros: Location and breakfast.

Cons: If you want to go on a day trip make sure you compare rates before going with VIVE TOUR because they will charge you 2 or 3 times the real cost of the tour. If it rains, I would not recommend buying a tour to Mar Rosa (Pink Sea) because you are going to be disappointed, like my group was, because the agency NEVER mentioned that the pink water there becomes muddy colored when it rains.

Pros: Money exchange right inside.

Cons: The room was dirty; towel (you only get one), the bathroom floor, the shower door. The toilet. Worst of all the bed. The sheets had stains everywhere and it was itching all night. To makes the stay even more uncomfortable, they had construction going on and they started working early, so no way of getting a nice rest in. WiFi never worked. And the location at night made me feel unsafe. I had booked for two nights but only ended up staying one night. When I tried to see if I could get a reimbursement because of the situation, the front desk lady was rude and not courteous and had me leave with no notice.

Pros: Location

Cons: There was not hot water

Pros: Central.

Cons: Would not go here again. Staff is friendly, but room was not comfortable. Smoking table was at our window, so we had to put up with the smell and smokers chats. They do not give enough towels nor a floor bathroom rug, which for me is essential to keep bathroom clean. Room too small.

Pros: The staff are great, helpful and friendly. The rooms are spacious, comfortable and clean. The location is perfect. Public transportation is close by.

Cons: It was a bit noisy during the day with construction. They are adding rooms.

Pros: Very good location, nice airo, very safe

Cons: There were fungus spots on the walls

Pros: El servicio al ciente y trato de la recepción fue excelente.

Cons: El techo tenia humedad, aunque era blanco el cuarto, tenia manchas en las paredes y en los bordes del baño y habitación.

Pros: There was a construction going on inside the hotel. They started to work inside the hotel from 8am until late evening, lots of noise, it was impossible to rest during the day. Rates were still high around the area compared to hotels of similar quality

Cons: Location