Cartagena hotels near Playa de Bocagrande

Pros: Great hotel, recommended

Cons: N/A

Pros: I totally recommend this place . The ONLY issue for me and my partner it was the food. Food was very pricey and not good quality .

Pros: It's a nice modern hotel

Cons: The guest policy. I couldn't even get my Venezuelan girlfriend in the hotel because they looked at her like a prostitute which she is not... I think.

Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Pros: Very modern design, impeccably clean facilities. Staff was friendly, attentive and helpful.

Cons: Elevators were a little slow.

Pros: This is just a great hotel with fantastic facilities. We loved everything about it.

Pros: This is a wonderful hotel. The staff are super friendly. The facilities are world-class, particularly the THREE infinity pools. I will definitely be coming back here the next time I visit Cartagena!

Cons: My only criticism is the arm-band rule that this and some other hotels around Colombia are enforcing. On check-in they make you wear an arm band to identify that you're a hotel guest. Forget bringing a date back to your room guys, unless you're prepared to put them on the room register.

Pros: Beautiful rooms with great views. The pools etc are terrific too. The staff are charming and professional - thanks a great stay

Pros: the location was great

Pros: Good comfort

Cons: The check out was just a nightmare

Pros: Breakfast okay, not spectacular. Location was great!

Cons: Employees lack a sense of urgency

Pros: Good location, wonderful decoration and awesome service, staff was amazing.

Pros: Nice location, beautiful rooftop, good Service.

Cons: The staff from the hotel wanted to charge as taxes already paid by Internet.

Pros: Great views and the staff was amazing

Cons: The roof had a water leak that should have been taken care in advance

Pros: Some of the staff was very attentive when we first got there. The views from the rooftop were amazing and it was the perfect area to have a drink and watch the sunset.

Cons: The hotel had no water. We walked around all day and needed a shower at night, but the water went out. The staff did not communicate the status of the issue to us and seemed to treat the situation more as the norm versus an emergency. They told us we were going to be called when our water came on, it never did. We stayed up until 2:00 am waiting for a call. We felt very disrespected.

Pros: Location, room, design and friendly staff.

Cons: Restaurants. Things in the menu repeatedly over days not available. Technical problems with the water.

Pros: Everything was great, adorable staff and good breakfast. The rooftop pool is amazing !

Pros: Staff were great! Wilson was extremely friendly and helpful to book us a tour and transport. Pool and view are the best in the old town and we made good use of it.

Cons: Attention to some details in regards to general organisation of our room was lacking for a 5 star hotel. Eg. They didn't top us up with water bottles after cleaning even though we had been told that we would get complimentary water each day. Not all shampoos etc were replenished. The room keys also stopped working all the time even when we didn't leave them next to out phones.

Pros: Outstanding rooftop and view, beautiful breakfast area, and exceptional service.

Cons: Limited breakfast choices and slow preparation. Staff on the rooftop doesn't speak English, but wouldn't say if they don't understand, so it was impossible to get all that was ordered.

Pros: The staff was great. Little English

Cons: Water went off, elevator was down

Pros: Outstanding location, staff were wonderful, pool is glorious

Cons: Breakfast was not amazing. Keys to the bedroom didn't work, but the staff were quick to offer a solution

Pros: The breakfast was great and most of the staff was awesome.

Cons: The check in process was a nightmare and the room wasn’t at all what I thought I should have gotten for what I paid. I paid $350-700 more than my two friends did for the same amount of nights and they got a BETTER room!

Pros: Location, facilities Victor and wilson

Cons: Wifi

Pros: Overall good, easy checkin. About 7 mins in taxi from the old city. Very clean and bedrooms are nice. Breakfast is decent too.

Cons: Please not there is no hotel shuttle. I had emailed at least 48hrs ahead of arrival with no response to the email. I arrived prior to my friends and ending up getting a taxi - 15 mins from airport, asked for shuttle for my friends as they arrived late, was told there is none.

Pros: Great hotel and very kind staff. The area is safe. We would walk to get a late night meal past 8pm.

Pros: Customer service was top notch!!! Best customer service so far I have ever received in colombia.

Cons: the location maybe a bit too far in bocagrande can be challenging to find on your own.but overall there were foods/restaurants available. There is a lot of construction around but stable location.

Pros: Good location, stylish, spacious and clean room, good bathroom, fast wifi, OK breakfast (the fruits were delicious, the coffee was the usual Colombian affair), the staff was mostly polite and friendly.

Cons: I specifically asked for a quiet room during the reservation process, but the one given on the first floor was nothing but quiet: I could hear all the noise from the street, from the corridor and also from the reception area. The second night they were cleaning the ground floor, talking, scrubbing, pushing furniture around until 1:30 at night, and it felt as if they had been working in my own room. Since I had to leave quite early, I really wanted to sleep, so I went down three times to ask them to try to make less noise, but it didn't make much difference (and the night receptionist's attitude just made the whole situation even worse). I would never stay here again.

Pros: Great service & room was stunning

Cons: A pool & bar was the only thing lacking. But with the beach around the corner it wasn’t an issue

Pros: The staff and accommodations are very nice

Cons: We enjoyed are stay

Pros: We only stayed for a short amount of time but for the time that we were there, the staff were welcoming and very helpful. The hotel is located near the public beaches and is surrounded by a bunch of locally owned shops and restaurants. Definitely recommend this place for anyone looking to stay in Cartagena.

Pros: Location

Cons: Building too small

Pros: Very helpful and friendly staff

Pros: Room and bathroom were pretty big. It’s very well located. Staff was very eager to help us get a taxi every time we went out. Location is good.

Cons: Room does not have black out curtains. Our room was on the seventh floor but the elevator went up to the sixth floor. The hotel doesn’t have a pool.

Pros: The staff is on top of things ! They are all very helpful , polite, sweet and are always there for you ! The breakfast was awesome it’s a buffet and changes a bit every day. They also offer lunch which we had once really delicious. The location is amazing 2 min to the beach and all you need right around you food , bank , grocery , pharmacy perfect location and at night around 10pm I would say a decent noise level

Cons: Nothing

Pros: Staff was super friendly and helpful. Bell hops were awesome!

Cons: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Pros: loved the baby deer, sloth, toucan. Nice sheets!

Pros: Beach and pool areas

Cons: Check in / Check out Old furniture Poor breakfast

Pros: Staff very attentive and tasty breakfast. Comfortable rooms.

Cons: The outside bar food at pool could be better quality.

Pros: The pool and location is ok but hats all.

Cons: I knew 30 seconds in it would not be good when the desk agent asked more than immigration about the stamps in my passport, then asked my girl friend in Spanish about the stay rather than to me in English. My request upon booking was ignored for a king bed in a quiet location. We got 2 queen beds in a mold ridden room we could hear the AC leaking but the sound of the staff area and their loud talking and banging drowned out most. They told my friend we could upgrade for a fee so there were king beds available but for an extra fee. When I booked I was told no fee if available. The house wine at the pool was 80 pesos the other wines are double. I assumed house might be Colombian or Chile or Argentina but to produce a horrid dark yellow Italian Chardonnay that looked like it had been sitting in the sun for a few years is nothing short of a joke. Bottom line not worth the money, this is a 2-3 start hotel at best and worth no more than $40/50 per night. I love the colonial hotels but to beat the new ones with nice pools they need to deliver in other areas and this fails in all areas. I am sitting in the Intercontinental typing this, it was cheaper per night and the pool, facilities and staff are a million times better. I will never go back here even the checkout was a nightmare just a backward thinking mentality.

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Pros: Animals in the grounds: Deer (at least 2) wandering around, a sloth, colourful large-beaked bird. The pool is awesome. And pool-side dining staff were great.

Cons: Reception staff are a bit odd. Normal things like getting a spare room key card seemed very difficult for them. Room was ok, large but old (I think I was in the old building).

Pros: Beautiful property ,very clean , close to the beach

Pros: The pool area is lovely and all the little sitting areas in the palm trees.

Cons: Rooms are very basic.

Pros: Always a pleasure to stay here - we have a girl of 3 years old and she really likes it. Wild deers/ rabbits / birds all over the property. Great pool with different levels.

Cons: Food was not fantastic - room for improvement

Pros: The pool area

Cons: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Pros: Services and facilities

Cons: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Pros: WOW ! What an amazing hotel! The facilities are TOP NOTCH and everything is so clean and in order. The staff are so friendly. The hotel is in a great and safe location with the beach right across the street. This is an absolutely amazing hotel and the nicest place I have ever stayed out. The Sky 51 bar provides beautiful views of Cartagena and I recommended visiting the bar when you get a chance. Well done Estelar Cartagena de Indias Hotel, you really raised the bar!!

Cons: Nothing

Pros: Best hotel of our 20 days holiday, both in absolute terms and as value for money. Great rooms, great view, excellent restaurant, beautiful pool, free valet parking, friendly staff, great breakfast. 10/10.

Cons: If I have to think of something is the design of the restaurant. The open kitchen means you could get some parilla smell on your clothes. Nothing really important, however.

Pros: Seaview

Pros: Simply amazing, the facilities, location, the view, the rooms, the bar. The staff and service are very good. The best infinite pool I've ever been

Cons: Honestly, some of the courses of the Hotel restaurant, The Thai soup and the patacones, should improve and adjust to the original recipe.

Pros: Truly beautiful hotel. Great oceanside location. Outstanding pool. Excellent rooftop bar. Breathtaking views. All-modern amenities. Walking distance to large shopping center, restaurants, bars, etc. Good breakfast. Fast room service.

Cons: Toilet and shower were in separate room from sink, and quite cramped. Restaurant didn't impress. Gym was closed but seemed to offer little more than treadmills and a minigym. Elevator system, while impressively modern, was clunky and unintuitive.

Pros: Hotel and room very clean Excellent breakfast Very big and beautiful room, with a good view

Cons: It's not in a good position, to go to the city center you always have to take a taxi. The small beach in front of the hotel is not beautiful.

Pros: Modern, clean and awesome breakfast.

Cons: All good

Pros: Clean, quiet and the view from the room

Cons: Just a bit of walking to the old town.

Pros: Everything was excellent, easy check in, nice staff, beautiful view of the sea, cool pool, clean, location was perfect. There is a shopping mall next to the hotel. Confortable bath, confortable room, very clean and prety. I'll go back!

Pros: They asked us to change rooms because of a leak - the room we got met our expectations, and they were kind enough to offer a free dinner and a decrease in price (smaller room) to make up for the switch. It's a beautiful hotel and the staff were very nice!

Pros: Staff was stellar. Extremely helpful and kind. We loved the way they made us feel at home. Rooms were spacious and clean!

Cons: We wish we could have stayed longer!

Pros: Breakfast was excellent

Pros: We had a nice size family suite. The restaurant staff was very friendly

Cons: Because of the pictures on the website, we expected the hotel to be a bit newer.

Pros: Great service and kind personel

Cons: Construction work

Pros: Great sea view, nice big room.

Cons: Breakfast is missing fresh vegetables, coffee is served by waiters, you cannot take it by yourself.

Pros: the location, the views and the size of the rooms. not far from the main city

Cons: not enough beds by the pool

Pros: Room size, cleaning less,staff support was great!! Breakfast was awesome!! Pool was superb and the beach front view was extraordinary!!

Cons: Beach vendors! What a pain the butt!! They harass you the entire time while you're on the beach! Don't accept or take anything from them, unless you plan on buying it!

Pros: I loved the room I was in it had a balcony with a view of both the pool and the beach. I loved the fact that the beach was literally all around so even if you don’t want to walk outside of the hotel you can access it from the pool area. They offer you a complimentary non alcoholic drink which was very tasty. My favorite bartender/server was Albert even though they all were great and attentive. The free breakfast was good had bit of everything. The security, bellboy, front desk, and cleaning crew were all great happy people. Would definitely recommend this to everyone. If I am ever back in Cartagena I would stay here again.

Cons: The only thing I did not like was the extremely annoying sellers outside of the hotel area and on the beach other than that hotel was great.

Pros: every thing

Cons: nothing

Pros: I did like the breakfast every morning . They offer a nice variety of fruits and breads to go with your choice of style eggs made to order.

Cons: I didn't like the fact that the Ac was not working properly . We had two rooms in our stay and both had cooling issues.

Pros: The rooms were large with amazing balcony and sea views

Cons: Nothing

Pros: Everything was excellent. Outstanding staff!

Cons: N/A