Cartagena hotels in Bocagrande

Pros: Friendly staff and location

Cons: Room size and bed.

Pros: My boyfriend and I celebrated our anniversary here. The staff was absolutely wonderful and surprised us with a complimentary bottle of champagne and chocolates. We had a small issue with our bathtub and they fixed it right away and gave us a free 30 minute couples massage for our troubles. We had a corner suite on the 29th floor and the views were incredible. We could watch the sunset every day from our room. The view from the adult infinity pool was beautiful as well. Old town is a short cab ride away. The staff was extremely attentive. Liz at the front desk was very sweet and helpful. I cannot recommend this hotel enough!

Cons: Nothing! Everything was perfect!

Pros: Excellent location, nice breakfast, suite with ocean view, personal was attent, the room service was excellent, best hotel in Cartagena, I wil write more about my stay on Fendaux.com

Cons: I had to pay twice for the same room

Pros: Wonderful room Amazing ocean view from floor 29 Great breakfast and truly friendly staff

Cons: One tiny complaint We were in a room with a connecting door The guy decided to play super loud music at 5 am Make sure u ask for a room with no connecting door

Pros: View, room, pool, facilities are excellent. Also very clean hotel and kind staff. Paid breakfast fine.

Cons: Almost everything is charged additionally at the hotel. Snacks and cocktail service at 30th floor should be better on this hotel.

Pros: For me the best in the hotel was the good service

Cons: Only thing, my bathroom trash wasn’t throw...!

Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Pros: Great lounge, amenities, view

Cons: Nothing

Pros: Well designed hotel with all facilities on site Infinity pools (3!) Spacious terrace for sun bathing Staff was amazing

Pros: Great customer service. The food at the restaurant was amazing. I like the spa. It was so relax and the staff was very friendly and met all my expectations.

Pros: Staff was super friendly and helpful. Bell hops were awesome!

Cons: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Pros: very quite, personnel very polite, animals in the garden, great swimming pool

Cons: old style, it would need some renewal

Pros: loved the baby deer, sloth, toucan. Nice sheets!

Pros: Beach and pool areas

Cons: Check in / Check out Old furniture Poor breakfast

Pros: Staff very attentive and tasty breakfast. Comfortable rooms.

Cons: The outside bar food at pool could be better quality.

Pros: The pool and location is ok but hats all.

Cons: I knew 30 seconds in it would not be good when the desk agent asked more than immigration about the stamps in my passport, then asked my girl friend in Spanish about the stay rather than to me in English. My request upon booking was ignored for a king bed in a quiet location. We got 2 queen beds in a mold ridden room we could hear the AC leaking but the sound of the staff area and their loud talking and banging drowned out most. They told my friend we could upgrade for a fee so there were king beds available but for an extra fee. When I booked I was told no fee if available. The house wine at the pool was 80 pesos the other wines are double. I assumed house might be Colombian or Chile or Argentina but to produce a horrid dark yellow Italian Chardonnay that looked like it had been sitting in the sun for a few years is nothing short of a joke. Bottom line not worth the money, this is a 2-3 start hotel at best and worth no more than $40/50 per night. I love the colonial hotels but to beat the new ones with nice pools they need to deliver in other areas and this fails in all areas. I am sitting in the Intercontinental typing this, it was cheaper per night and the pool, facilities and staff are a million times better. I will never go back here even the checkout was a nightmare just a backward thinking mentality.

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Pros: Animals in the grounds: Deer (at least 2) wandering around, a sloth, colourful large-beaked bird. The pool is awesome. And pool-side dining staff were great.

Cons: Reception staff are a bit odd. Normal things like getting a spare room key card seemed very difficult for them. Room was ok, large but old (I think I was in the old building).

Pros: Beautiful property ,very clean , close to the beach

Pros: Always a pleasure to stay here - we have a girl of 3 years old and she really likes it. Wild deers/ rabbits / birds all over the property. Great pool with different levels.

Cons: Food was not fantastic - room for improvement

Pros: The pool area

Cons: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Pros: Services and facilities

Cons: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Pros: Simply amazing, the facilities, location, the view, the rooms, the bar. The staff and service are very good. The best infinite pool I've ever been

Cons: Honestly, some of the courses of the Hotel restaurant, The Thai soup and the patacones, should improve and adjust to the original recipe.

Pros: A huge, clean and modern room and great facilities, especially the outdoor pool.

Cons: Everything was excellent! Maybe a bit far from the old town and bars and restaurants, but taxi is cheap. The beach was gray and sea soggy, but the pool was great.

Pros: The rooms with balcony were amazing!!

Cons: Super friendly Staff

Pros: Views were stunning, and we didn't even make it up to the Sky Bar on the 51st floor. Appreciated the vale parking service, which was fast and free. The bar tender on the 15th floor can make a killer caipirinha. That was the best I've had outside of Brazil.

Cons: Security seems a little overboard. You constantly had to have your key card on you and staff kept asking for your room number everywhere you went. The pool water was freezing, but at least they had a number of hot tubs.

Pros: Location near the beach and their pool.

Cons: N/A

Pros: Amazing view over the ocean. It’s a huge building and a 15’ walk to the city. AC working very well and just in front of the beach. Our bed was comfortable and breakfast has a huge range of different food to offer.

Cons: Our room where not really cleaned (floor dirty), breakfast room it’s like a canteen and there are far not enough deckchairs at the pool. If you want to enjoy the sky top lounge, even you’re guest, you have to pay 40’ COP per person.

Pros: Room was clean with an amazing ocean view. The room looked modern and was very spacious, and it was soundproof. Also, the hotel had a Turkish sauna which I loved.

Cons: The cleaning lady went through my personal belongings in the closet and money was stolen. Staff is not very friendly and sometimes were rude.

Pros: Everything

Cons: Nothing

Pros: Fantastic property with awesome interiors. Lovely spread of breakfast. Beautiful pool. Very nicely done up rooms. Comfortable bed, nice clean bathrooms. Floor to ceiling glass windows with amazing views of the Caribbean sea. The SKY bar on 51 floor is a must visit, not to be missed. There is a mall at a walking distance just 300 mtrs away from the hotel. A lot of restaurants are within walking distance. Old town, Getsamani area is just 7-10 mins by taxi.

Cons: The lobby is on higher floor and there is a conference center in the building which can get really busy when theres an exhibition or conference. But once you get to the lobby, its quiet and peaceful.

Pros: The room was cozy and the view amazing!

Cons: Room service did not replaced toiletries to time. Need softer towels.

Pros: Excellent location in front of the beach and very close to restaurants in a very nice part of the city.

Pros: Wonderful staff, great rooftop pool, good prices

Cons: Weak A/C in room, crowded elevators

Cons: Your booking was for the cheapest I wonted ocean view, got city, wasn’t happy.

Pros: Hotel not for me. Concerned with quantity not quality

Cons: Everything

Pros: Close to everything

Cons: Location was too busy and crowded with vendors and I didn’t enjoy the breakfast at all

Pros: Is an old hotel that need a extreme makeover to update their rooms and facilities

Pros: Great location with a convenient nigh club to party. Lots of taxis around willing to help you with transport. Breakfast buffet was delish!

Cons: Lots of pushy sellers. But that’s all over the city!

Pros: The all staff are very friendly

Pros: The staff we very friendly. The location is excellent.

Cons: The swimming pool is not adecute for children and is too noisy when everyone want to listen their own music. The fridge in the room was very dirty.

Cons: Hotel too old.very expensive with low level of comforts

Pros: The breakfast was amazing!! One of the best breakfast ever! A lot of options, fruits and the best part: the guys who make eggs however you want them and the healthy juices. We were sad the last day because we wouldn't enjoy them again.

Cons: There were hairs in the shower when we arrived and bad coffee, which is sad for Colombia; abd the Juan Valdez option that they provide in the room is decaf. Also, the beach that is in front is unbearable, all those street vendors harassing you, especially when you're with someone who looks foreign. We had to pay to go to one of the islands to get some rest and peace. Next time we will aim for a hotel with a private beach.

Pros: The Staff exelent.

Cons: The pillow.

Pros: Good location, clean hotel, nice room, good swimmingpool and not overcrowded, friendly securtity, walking distance from the historical city, close to the beach, restaurant, hairdresser etc, safe area, i booked this hotel many times read my blog on fendaux.com for more about the area

Pros: The staff was great and very courteous.

Cons: No.

Pros: Location. Price. Cleanliness

Cons: Hard bed. Breakfast

Pros: The staff working there is amazing!!

Pros: Everything was great! The room is super nice, if you are traveling for work, you’re gonna love this hotel because the facility is adapted to that.

Cons: Coffee could improve

Pros: Breakfast was great, there was a nice variety of foods to choose from and the duration of availability was good. The location was good, in a safe neighborhood and close to shops, restaurants, and the beach. It was just a short taxi ride away from the center of town.

Cons: Washcloths in the bathrooms and perhaps a bit more space in the rooms.

Pros: It is really good ubicated. Nice Staff and good rooms. Money quality really good.

Cons: I hope the hotels in general get gluten free food. I am celiac and is a minus in most hotels

Cons: At the time of the check in we were told that something is wrong with our stamp. As you know (or don’t know yet) in Colombia tourists don’t need to pay taxes in the hotel. All stay we were worried a bit about this issue which finally on the check out had resolved into our benefit, but it added some degree of uncertainty and undertreatment to all stay.

Pros: The room was good, good bed, hot shower en good WIFI.

Cons: A bit small room. Airco needs some attention.

Pros: staff in reception very friendly . first day an issue with cards to open the doors to access the room so was necessary to inform at reception every time you was going into the room in order to send a guy to open the door for you. Next day solved .

Cons: barra area for breakfast is very small and congested . it should be bigger or in a different arrangement to allow access easy specially when another clients at the same time are trying to access as well . all Pillows in bed too thick. Bed should have a combination of thick and flat pillows

Pros: Conveniently located downtown

Cons: Expensive

Pros: Loved everything!

Pros: Great location hotel was spotless

Cons: Pool had very little pool beds, my towels weren't replaced in room

Pros: Personnel and location

Cons: N/a

Pros: The hotel location and breakfast what a selection and friendly atmosphere

Cons: Nothing

Pros: Guys at the front desk like Ricky and the ladys too were nice and helpful forvwhat i wanted to know. Breakfast buffet came in handy, no beef sausages but its enough food there to give you something decent in your belly. Quiet and safe location. The internet worked like a charm/ very good $7000 -$8,000 Colombian peso ride to the walled city / downtown. ( unless u csn get cheaper in your haggling technique) Solid facility if not spectacular with gym which i forgot to use and rooftop pool which i used once and had all to my self for a hour or so. Security in uniform right at front door / front drop off area. I felt real safe and it was a smooth stay. AC was on point and worked well which you will need in smoking and steaming hot Cartagena. Resturants near by fast ones like mcDonalds and sit down dine and unwind tyoes too.

Cons: More variety in the breakfast beef sausages would be great addition. And hash browns. But I was good to go and ate enough that i was good until dinner. Guys at door who greeted you were always there to greet you with a smile and if they see you looking around eill ask you ..do you need help or clear your plates that you finished up .

Pros: Just what you can expect of a 4-star hotel. Comfortable!

Pros: Everything good

Pros: The location was great. I think the price was a little high.

Pros: The food

Cons: The staff wasnt kind, so seriuos,