Cartagena hotels near Palacio de la Inquisición

Pros: The location is amazing, the rooms are very comfortable and clean. The service is amazing.

Cons: The elevators were broken. You can hear everything happening on the hall.

Pros: Clean and spacious rooms, great breakfast and very good location

Pros: Welcoming, warm staff (with special mention to Vivianna); the rooms and particularly the comfort of the bed and the amazing shower; the plentiful, delicious breakfast each morning; and the phenomenal rooftop pool. The common areas are serene and beautiful, and the hotel is centrally located within the walled city.

Cons: The concierge staff, while very responsive and helpful in advance of the trip, dropped the ball in following thru on all reservations and we missed out on a day trip to the Rosario Islands. The mishap was apparently due to a miscommunication with a former hotel employee. The hotel ended up treating us to a very nice city tour, but we were disappointed to have missed out on the island excursion. This was avoidable (hotel staff confirmed the itinerary just days before the trip); however, things worked out relatively satisfactorily in the end, and the hotel staff was very apologetic.

Pros: Great location, excellent service

Cons: The room that we had did not have any window to the outside. It was dark and felt claustrophobic, it also had sometimes a bad smell

Pros: Everything

Pros: Location, lovely rooftop, friendliest staff, delicious restaurant and breakfast

Cons: Elevators not working, dark hotel room with a view over a noisy staircase, which everybody uses as the elevators don’t work

Pros: Rooftop pool was amazing. Staff very helpful.

Cons: Wish breakfast went until 11.

Pros: Beautiful boutique luxury hotel. Staff was very helpful and friendly. Great location in Cartagena. Amazing roof top pool!

Cons: Some of the amenities could use some updating (i.e. wood floors, gym, etc.)

Pros: The location is inside the walled the city, which is great, but it’s also next to an abandoned property. The bed linens were very nice.

Cons: The only thing 5 star about this place was the price and the only luxury offered were the bed sheets. Check-in at this hotel was a nightmare. They offered us a welcome drink, but then left us sitting for over 30 minutes. We had a tour reservation so we asked if we could leave our bags with the front desk come back later. When we came back after our tour, we asked for a speedy check in because we had another reservation in about hour. They told us no problem they would be able to check us in 5 minutes, it actually took 45 minutes before we received our room keys. Our room was large and smelled clean. Nearly everything in the room was an extra charge. For example, in room use of the cheap slippers was an extra charge, it’s hard to get comfortable when you’re worried about unknowingly racking up charges. As a final disappointing moment, we find out at check out that even though we prepaid for our room we owed an additional amount to cover the daily insurance that wasn’t included in the room rate. Why they would wait until checkout to tell you this is dumbfounding. I wouldn’t recommend this hotel, there are far more charming hotels in Cartagena’s walled city that offer far more in terms of luxury.

Pros: Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.

Cons: Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.

Pros: Everything since the Lobby on the 12 floor to the pool and cafes..

Pros: The attention was great, everybody is on top of their work and want to make you feel good all the time!

Cons: I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...

Pros: Good facilities, huge rooms

Cons: The hotel needs to clarify the terms and conditions of payment on the website as well as to improve communications during the booking process. The terms state that payment with cards is accepted. However my debit card was not accepted, my booking was cancelled without explanation and my queries raised with the hotel were not responded to at the time.

Pros: The style and the location

Cons: I like it all

Pros: Clean room and bathroom.

Cons: Room service breakfast was horrible and not worth the money. Slow check-in.

Pros: Perfect location, friendly staff and hotel manager, pristine.

Pros: Great rooms, awesome view and excelente pool areas And the staff really nice and helpful.

Cons: The food wasn’t the greatest and a bit overpriced for what they give you.

Pros: Great welcome, great staff at reception. Great room and great view form the room. Breakfast is phenomenal. Pool and roof top bar are a must. Excellent location. Courtesy massage was a plus.

Cons: Nothing I guess

Pros: The staff is very friendly and obliging. We always felt well taken care of. One of our rooms was superb in size and had a fantastic view. The rooftop bar and pool are great.

Cons: Our second room was on the sixth floor and it was extremely loud. Maybe because of the aircon. Also the rooftop bar music was loud.

Pros: Nice location, beautiful rooftop, good Service.

Cons: The staff from the hotel wanted to charge as taxes already paid by Internet.

Pros: Great views and the staff was amazing

Cons: The roof had a water leak that should have been taken care in advance

Pros: Being greeted with a massage

Cons: It was all excellent

Pros: The room and all facilities were perfect. The rooftop is the biggest selling point with an amazing view of old town Cartagena.

Pros: Right in the middle of the city. Fantastic view from The roof top bar. Amazing sunsets

Pros: We loved everything about this hotel. The staff was incredibly friendly from the moment we walked in (special shout out to Wilson who helped us with recommendations and made us comfortable during the entire stay). The room was spacious and spotless, we had a street view queen bedroom with an amazing double-shower head. The rooftop pool area is AMAZING - best views in Cartagena looking out over the harbor. Complimentary breakfast every morning was restaurant quality, made to order and fresh... I could not recommend this hotel highly enough for anyone visiting the city. We did extensive research before we landed on Movich and it made the trip.

Cons: Nothing. Zero complaints whatsoever.

Pros: The rooftop bar and pool are spectacular but small. The rooms are spacious and the staff friendly.

Cons: I thought the rooftop pool And by area were small and therefore did not think that the hotel should be selling day passes for non-hotel guests to spend time there. The spa was hit and miss two of us had excellent massages to had so so treatments. We ate Christmas dinner in the restaurant and breakfast each morning the food was presented beautifully but looked better than it tasted.

Pros: Breakfast was very good; it was prepared to your liking. Location was great. Highly recommended for a boutique hotel lover.

Cons: Our room was fine facing the back but our friends had a room facing the street and it was very noisy. They heard the traffic and all of the maintenance vehicles all night long. They had to switch rooms and the second room was next to bar which was very loud as well.

Pros: Great location, pools, facilities, and super rooftop set-up. A ton of space so you are seldom competing with other guests for lounges, tables, etc.

Cons: While some team members went the extra mile, a lot of staff had a rather dismissive attitude.

Pros: The location is good

Cons: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.

Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.

Cons: Nothing not to like.

Cons: I wish the room had some space where to dry wet clothes

Pros: Beautiful building with roof garden and pool. Lovely room with beautiful hardwood. Great breakfast included. Walking distance to many restaurants and plazas.

Cons: Nothing - I liked everything.

Pros: The staff were diligent in taking care of our needs, perfect location to most of the attractions, quiet as well despite the lively atmosphere of the city. The hotel pool also offered the perfect escape from the Caribbean heat.

Pros: I was welcomed properly and got the option to decorate the room for a romantic weekend.

Cons: Too much people in the hotel.

Pros: Modern, clean, we’ll appointed and lovely rooms

Cons: Never had a chance to be seated on floor 12 for breakfast. Floor 10 breakfast was fine however absence of WiFi was frustrating. Lastly the need to change elevators at floor 15 to exit the hotel was at times a problem when the hotel was very busy.

Pros: Lovely hotel and pool. Breakfast included - spent a week here so my only complaint would be that the breakfast didn’t really change each day. Lots of good to choose from but more variety and change would be nice

Pros: It was a really big, well equipped and comfortable room with the beautiful view at the ocean and sunsets afternoon. The hotel is modern, spacious and in good position in Bocagrande. Breakfast was excellent. Every recommendation!

Cons: Sometimes the room smelled moldy (probably from the air condition)

Pros: Great location, many restaurants nearby but

Cons: The Swimming pool is cold, would be nicer if it was a little warmer. Breakfast is OK, not that great. You have to watch yourself on the beach in front of the hotel the locals are really aggressive when it comes to taking money from tourists

Pros: Pool view and rooftop bar were great, if it weren't for them I would be rating this hotel super bad! Concierge was OK, talks too much. Bed and linen was old, bed even had a hole in the middle of it, our shower didn't have a glass door so every time we showered was a big mess. Breakfast was awful, disgusting, I would not recommend this hotel for its price vs what you get.

Cons: Pretty much everything except location and rooftop bar & pool.

Pros: The swimming pool with views on the bay and the old town The restaurant

Pros: Rooms where ok and the ataff of the restaurant where very kind.

Cons: staff was very rude and cheating on people. room booked for 2 people had to pay another 180000 pessos more on the spot. hotel claims they have 5 stars. halfway my stay I went to Selina hotel which offers excellent service and where the price is much better. if there is a problem and submits a complaint, the rude staff will enter into a discussion and will place the error with the customer. unbelievable that this is still possible at this time. scammers! never again

Pros: Decor

Pros: A few of the staff members were polite and the hotel is reasonably close to the town centre. Otherwise, the entire 6 days was dreadful.

Cons: The service was terrible. Phone calls to reception and room service were hardly ever answered. When they were, it took up to an hour to have food or drinks delivered to our room or by the pool. We asked multiple times for the minibar and bathroom amenities to be restocked during the six days we were there. This was only done on the last day. The room itself was filthy and, apart from the bed being made, not properly serviced. The floors were not cleaned once - on our last day the soles of our feet were black after walking around the room for a few minutes. A few of the staff were friendly but most were unsmiling, curt and unhelpful. We asked to speak to the manager multiple times and were told he was not around as, due to it being New Year’s Eve, he was at another hotel (he apparently is so good at his job that he manages two hotels). We later realised (after finally speaking to him at check-out) that he had been sat by the pool with friends on one of the days that we were told he was not available. We didn’t try the restaurant but the facilities are basic. A tiny, grotty pool that was overcrowded most days. The buffet breakfast was unspectacular and consisted of the previous nights’s leftovers on New Year’s Day (this, worryingly, included ceviche). When we finally did manage to speak to the manager at checkout, he essentially offered to ‘do us a favour’ for not writing a bad review, which we refused. A truly awful place.

Pros: The staff was extremely friendly and attentive, for the most part.

Cons: Wayyy overpriced for what you get. I never write reviews and I wish I would’ve looked deeper into the negative reviews. The walls are paper thin - I stayed for 7 days and was woken up 3 nights due to hearing the bed rock from my neighbors next door or above - I literally felt like I was in the room with them. You hear everything that happens in the hall way and was woken up several times from light night partiers talking in the hall way. The lobby smells damp - like a wet basement. The pool - there are literally 5 pool beds for all guests so you end up fighting for pool chairs or sitting in uncomfortable plastic chairs. You’re better off staying in the old city at Tcherassi hotel for true value for money. Hotel Chocolat is not luxurious or exclusive or even bargain given how expensive the hotel is. Wouldn’t recommend!

Pros: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.

Pros: The staff were so so friendly - they went out of their way to make our stay exceptional. We went to the San Bernando islands for 3 nights after our stay and the hotel looked after our suitcases as we could only take small backpacks with us on the boat. The pool area is great, although there are only 6 beach beds but it doesn’t seem to be a problem as most people explore during the day. The rooms are very comfortable, our one was quite small (but it was the cheapest choice!) but again it wasn’t an issue.

Cons: The breakfast was in a lovely setting but the food was quite average for a 4 star hotel. The gym was fine for a few days but is essentially a set of dumb bells and a cross trainer.

Pros: Amazing pool, friendly staff on the pool, tasty food, great location, thank u !