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|Cartagena Rafael Nunez|
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The hotel was close to the beach, this was the only positive thing.
The staff were rude, unhelpful and not willing to give us the room we booked. We got a room with two beds instead of the one from the photo, there were wires poking out Of the walk with exposed wire, the air conditioning did not work and the hot water did not work. It took showing us 4 rooms until we got one that was close to what I booked. I was extremely disappointed and the staff did not seem to care to help us. I would never stay here again.
Staff were attentive, food was good and pkentiful, drinks were always flowing, good ac.
Elevators are slow.
Hotel is being renewed, my room was very comfortable, nice ac, food was acceptable, nice drinks.
the only thing I hate was the people trying to sell you things at the beach; even if you say no, they insist a lot. Also my last night I was trying to call to reception but no one answered. Also they need a new elevator, or at least a bigger one, there’re 12 floors with one one elevator with capacity por 6 people.
Location is ok!
The hotel was really bad and I can’t recommend! The rooms are terrible. Careful they take extra money for everything!!
Check in process is a disaster and lasted more than 2 hours. Check out process also takes a lot of time and burocracy. No WIFI in rooms. Publicatie arena’s are extremely hot. Air conditioning in room was barely sufficient
With a stay at Hotel Dorado Plaza, you'll be centrally located in Cartagena, steps from Bocagrande Beach and 11 minutes by foot from Castillo Grande Beach. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
based on 350 reviews
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Most popular landmarks
- Playa de Bocagrande 0.6 km
- Iglesia de San Pedro Claver 2.7 km
- Joyeria Caribe Museo de la Esmeralda y Fábrica 2.8 km
- Palacio de la Inquisición 2.8 km
- Plaza de Bolivar 2.9 km
- Museo del Oro Zenú 2.9 km