Prices are in New Zealand Dollars.

Sun Palace

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 4100

Cheapest
rate per night

9.2

Excellent
based on 894 reviews
Sun Palace - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
HOTELOPIAPV $449
TripAdvisor $480
Expedia $486
HOTELOPIAPV
TripAdvisor
Expedia

Good to know

Distance to city centre 13.3 km
Location rating 8.8
Nearest airport Cancun
Distance to airport 9.8 km

Rooms

Check-in
Check-out

Resort rooms

$526+

Bed type
Provider
Nightly base price
Unknown
$526 per night

Deluxe rooms

$449+

Bed type
Provider
Nightly base price
Unknown
$449 per night
King bed
$486 per night
King bed
$498 per night
Unknown
$561 per night
Unknown
$573 per night
Unknown
$574 per night
King bed
$576 per night
King bed
$583 per night
Unknown
$610 per night
Unknown
$645 per night
Unknown
$645 per night
King bed
$645 per night
Unknown
$645 per night
Unknown
$646 per night
King bed
$646 per night
Unknown
$651 per night
Unknown
$768 per night
Unknown
$995 per night
Unknown
$1,027 per night
King bed
$1,176 per night

Reviews

Pros

Cons

Traveller rating

38
6
2
3
0

Time of year

Traveller type

Show reviews that mention

+
abour in 2 reviews
close to the beach in 21 reviews
food was great in 35 reviews
friendly and helpful in 4 reviews
good location in 14 reviews
karla in 3 reviews
majeure in 2 reviews
planner in 3 reviews
restaurant staff in 36 reviews
room and great in 24 reviews
rooms were very clean in 5 reviews
seagrass in 2 reviews
staff were amazing in 55 reviews
steak house in 3 reviews
  • Excellent
    Jun 2019
    10.0

    The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.

    My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...

  • Excellent
    Mar 2019
    10.0

    It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!

  • Excellent
    Feb 2019
    10.0

    The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.

    Only the VIP section of the beach had sun after 3pm.

  • Excellent
    Feb 2019
    10.0

    Friendly staff Spacious room Great entertainment Excellent service Beach cleanliness

    Add transportation to airport

  • Good
    Jan 2019
    7.5

    Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.

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About

Overview

Sun Palace is a romantic destination, having won the TripAdvisor’s Top Hotel For Romance Traveler’s Choice Award two years in a row. This adults-only hotel is located in the Mexican Caribbean, providing a number of luxurious accommodations in junior suites, deluxe suites, and grand level and concierge level accommodations that include VIP access and exclusive amenities. This is an all-inclusive resort that offers 24-hour room service, world-class dining, in-room double whirlpool tubs, and wireless Internet. WiFi is available throughout the property.

As part of the all-inclusive features, food and drinks are included with every guest stay. All guest rooms include minibars and spacious accommodations, stunning views, a liquor cabinet, complimentary bottled water, coffee makers, smart TVs, CHI hair products and appliances, and more. Guest rooms include resort views or ocean views. Concierge and grand level suites offer private balconies, along with upgraded accommodations and amenities such as Apple TV, private beach areas, personalized concierge service at your door, a pillow menu, and private check in and check out services.

The Sun Palace resort hotel offers an on site spa will a full array of spa services, including massages, facials, hydrotherapy, steam rooms, plunge pools, and more. The resort also offers a number of nightly activities and events, a beauty salon, and a fitness center. Plus, this resort is located in the Cancun Beach Hotel Zone, just under 10 miles southeast of Cancun. Guests can find plenty of shopping, dining, and local attractions to explore around the resort area, including Cinepolis, the Interactive Aquarium Cancun, Pepe’s Tigres, and Benito Juarez Kids Park.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 894 reviews

10.0

Breakfast

9.7

Cleanliness

8.7

Food

8.5

Vibe

Things to know

  • Great menu
  • Nice building
  • Great view
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle (surcharge)
Free parking
Storage available
Terrace/Patio
Lift
Massage
Concierge service
No smoking
Express check out
Coffee shop
Free Internet
Pets not allowed
Steam room
Designated smoking area

FAQs when booking at Sun Palace

Where is Sun Palace located?

Sun Palace is located at Blvd Kukulcan Km 20 Hotel Zone in Zona Hotelera - Hotel Zone District, 13.3 km from the centre of Cancún. El Rey Ruins is the closest landmark to Sun Palace.

When is check-in time and check-out time at Sun Palace?

Check-in time is 15:00 and check-out time is 12:00 at Sun Palace.

Does Sun Palace offer free Wi-Fi?

Yes, Sun Palace offers free Wi-Fi.

Does Sun Palace offer free parking?

Yes, Sun Palace offers free parking.

Does Sun Palace offer free airport shuttle service?

No, Sun Palace does not offer free airport shuttle service.

How far is Sun Palace from the airport?

Sun Palace is 9.8 km from Cancun. Sun Palace is 60.6 km from Cozumel.

Can you bring pets to Sun Palace?

No, pets are not allowed at Sun Palace.

Does Sun Palace have a pool?

Yes, Sun Palace has a pool on-site.

Photos

All photos (28)
Bedroom (8)
Bar (1)
Pool (5)
Lobby (2)

Location

Most popular landmarks

  • El Rey Ruins 1.8 km
  • Playa Delfines 1.9 km
  • Museo Maya de Cancun 3.1 km
  • Wet'n Wild Cancún 4 km
  • Kukulcan Plaza 6.7 km
  • Playa Marlin 6.9 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 9.8 km
Cozumel 60.6 km

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