JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9600

Cheapest
rate per night

9.1

Excellent
based on 1,970 reviews
JW Marriott Cancun Resort & Spa - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon $316
Expedia $358
Booking.com $362
Cancelon
Expedia
Booking.com

Good to know

Distance to city centre 9.7 km
Location rating 9.2
Nearest airport Cancun
Distance to airport 12.4 km

Rooms

Check-in
Check-out

Luxury rooms

$589+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$589 per night
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Unknown
$693 per night
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Unknown
$704 per night
IMAGE
King bed
$721 per night
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King bed
$880 per night
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Unknown
$936 per night

Double rooms

$431+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$1,072 per night
IMAGE
Double bed
$1,153 per night
IMAGE
Unknown
$1,450 per night
IMAGE
King bed
$431 per night
IMAGE
Double bed
$451 per night
IMAGE
Double bed
$457 per night
IMAGE
Double bed
$457 per night
IMAGE
Unknown
$471 per night
IMAGE
Double bed
$475 per night
IMAGE
Double bed
$492 per night
IMAGE
Unknown
$503 per night
IMAGE
Double bed
$508 per night
IMAGE
Unknown
$527 per night
IMAGE
Unknown
$528 per night
IMAGE
Double bed
$567 per night
IMAGE
Unknown
$621 per night
IMAGE
Double bed
$632 per night
IMAGE
Double bed
$632 per night
IMAGE
Unknown
$637 per night
IMAGE
Unknown
$664 per night
IMAGE
Double bed
$783 per night
IMAGE
Double bed
$842 per night
IMAGE
Double bed
$867 per night
IMAGE
Unknown
$873 per night
IMAGE
Double bed
$874 per night
IMAGE
Double bed
$928 per night

Premium rooms

$445+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$1,014 per night
IMAGE
Unknown
$1,173 per night
IMAGE
Double bed
$1,265 per night
IMAGE
King bed
$445 per night
IMAGE
King bed
$498 per night
IMAGE
Double bed
$572 per night
IMAGE
Double bed
$580 per night
IMAGE
Double bed
$604 per night
IMAGE
Double bed
$623 per night
IMAGE
Unknown
$626 per night
IMAGE
Double bed
$671 per night
IMAGE
Double bed
$692 per night
IMAGE
King bed
$739 per night
IMAGE
King bed
$739 per night
IMAGE
Unknown
$770 per night
IMAGE
King bed
$845 per night
IMAGE
Unknown
$893 per night
IMAGE
Unknown
$970 per night

Resort rooms

$358+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$358 per night
IMAGE
King bed
$392 per night
IMAGE
King bed
$404 per night
IMAGE
King bed
$404 per night
IMAGE
Double bed
$500 per night
IMAGE
Double bed
$511 per night
IMAGE
Double bed
$511 per night
IMAGE
King bed
$513 per night
IMAGE
King bed
$513 per night
IMAGE
Double bed
$572 per night
IMAGE
King bed
$600 per night
IMAGE
Double bed
$622 per night
IMAGE
Double bed
$688 per night
IMAGE
Double bed
$706 per night
IMAGE
Unknown
$964 per night
IMAGE
Unknown
$968 per night

King rooms

$390+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$390 per night
IMAGE
King bed
$390 per night
IMAGE
King bed
$390 per night
IMAGE
King bed
$390 per night
IMAGE
King bed
$392 per night
IMAGE
Unknown
$400 per night
IMAGE
King bed
$401 per night
IMAGE
King bed
$406 per night
IMAGE
King bed
$408 per night
IMAGE
King bed
$433 per night
IMAGE
King bed
$449 per night
IMAGE
King bed
$475 per night
IMAGE
King bed
$477 per night
IMAGE
King bed
$481 per night
IMAGE
King bed
$495 per night
IMAGE
King bed
$541 per night
IMAGE
King bed
$706 per night
IMAGE
King bed
$837 per night

Standard rooms

$398+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$398 per night
IMAGE
Unknown
$406 per night
IMAGE
Unknown
$437 per night
IMAGE
Unknown
$444 per night

Leisure rooms

$570+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$570 per night

Reviews

Pros

Cons

Traveller rating

115
31
16
5
1

Time of year

Traveller type

Show reviews that mention

+
accountability in 3 reviews
amazing hotel in 48 reviews
beach is beautiful in 31 reviews
beautiful views in 5 reviews
bed was very comfortable in 18 reviews
charge my credit card in 5 reviews
construction noise in 21 reviews
enchiladas in 3 reviews
great location in 31 reviews
hotel employee in 2 reviews
huge room in 11 reviews
italian restaurant in 7 reviews
lounge chairs in 4 reviews
pool bar in 15 reviews
prices are comparable in 13 reviews
small annoyances in 3 reviews
staff are wonderful in 90 reviews
swimming pool in 44 reviews
  • Excellent
    Sep 2019
    10.0

    We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.

  • Excellent
    Aug 2019
    10.0

    Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.

    Despite many restaurants, there was little Mexican food available (other than TexMex), and few lunch places.

  • Excellent
    Aug 2019
    9.6

    Clean, spacious and modern

  • Good
    Aug 2019
    6.7

    I liked the location and the bed quality.

    The mini bar did not have soft drinks for 2 days, even when on the menu it was supposed to be there and after repeated requests made to reception. TV did not work on the first day. Shower door was not sealed properly and would end up having the entire bathroom wet after showers. Loud banging and construction noise can be heard from the other rooms. The beach has seaweeds and was not as clean as we hoped it would be (like in the photos). Mentioned that it was our 10th year anniversary and hoped to have a relaxing, worry free stay that's why we chose this hotel hoping to have this. Even expressed my disappointment to the front desk .

  • Good
    Aug 2019
    7.1

    Location. Great beach.

    The front desk staff. We were tired from a long day of traveling and the front desk staff took an excessively long time to check us in and he was unpleasant.

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About

Overview

JW Marriott Cancun Resort Spa provides guests with a range of upscale accommodations from which they can choose, along with amenities throughout the resort. The resort also features a convenient location for visiting many of the various sites and attractions in the Cancun area.

The hotel provides a host of different types of rooms for the guests. It has rooms with a single king bed, two doubles, along with several types of suites. Some of the amenities found within the rooms include pillowtop mattresses, comfortable linens, excellent views, high-speed Internet, a minibar, coffee and tea making facilities, LED TV, air conditioning, and more. It is possible to upgrade to a Club 91 room for complimentary food and beverages from the exclusive lounge.

Guests will also find a range of amenities on the property. Guests who are looking to stay fit can spend some time enjoying the on-site fitness center. It features cardiovascular equipment, along with free weights, free fitness classes, and separate saunas for men and women. The hotel also has pools for the guests to use. The on-site Mayan-inspired spa has a range of treatment packages, a steam room, and even a tennis court.

Guests can dine at the hotel, as well. It has a buffet breakfast, along with Sedona Grill, Gustino Italian Grill, the Lobby Bar, Beachwalk, 750 Pizzeria, Mikado Japanese Teppan Yaki, Sasi Thai, Champions Sports Bar, Kasai, and La Capilla Argentina Steakhouse. Visitors will find other locations to dine in the vicinity, as well as places they can explore and enjoy.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 1,970 reviews

9.2

Location

9.0

Service

8.0

Amenities

5.6

Value

Things to know

  • Clean rooms
  • Great view
  • Nice building

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Private beach
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Child pool
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Steam room
Free valet parking
Wedding services
Outdoor tennis
Rooftop
Cribs available
Cable or satellite TV
Designated smoking area

Photos

JW Marriott Cancun Resort & Spa - Cancún - Building Provided by Leonardo All photos (35)
JW Marriott Cancun Resort & Spa - Cancún - Balcony Balcony (2)
JW Marriott Cancun Resort & Spa - Cancún - Banquet hall Banquets (1)
JW Marriott Cancun Resort & Spa - Cancún - Bar Bar (2)
JW Marriott Cancun Resort & Spa - Cancún - Bathroom Bathroom (2)

Location

Most popular landmarks

  • Kukulcan Plaza 1.7 km
  • Playa Marlin 1.9 km
  • Museo Maya de Cancun 1.9 km
  • Acuario Interactivo 2.5 km
  • Playa Delfines 3.2 km
  • El Rey Ruins 3.3 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 12.4 km
Playa Del Carmen 61 km

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