Pros (+) Everything was great. Awesome staff. Awesome food. Awesome service
Cons (-) Pool and Beach entrance smells like wet carpet.
5 stars
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 9600Photos of JW Marriott Cancun Resort & Spa
Overview
Situated in Cancun, JW Marriott Cancun Resort & Spa is within a 25-minute drive of Cancun International Airport and offers an indoor pool, a private beach and a Jacuzzi. It provides a gym, as well as a rooftop terrace, outdoor tennis courts and a sauna.
This luxury resort offers family facilities, such as a kids pool, a kids club and babysitting/child services. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for guest convenience. It also offers superb options for business meetings and events.
All the chic rooms at JW Marriott Cancun Resort & Spa provide a mini bar, plus all the essentials for a comfortable stay. Each provides its very own bathroom with slippers, bathrobes and a hair dryer.
The resort's restaurant is available for breakfast, providing guests with a pleasant dining experience close to their room. Alternatively, there is a wide selection of international restaurants nearby.
JW Marriott Cancun Resort & Spa is within walking distance of Spa at The Royal Sands. Guests can also easily visit attractions nearby, such as Hard Rock Cafe Cancun and Iberostar Cancun Golf Course.
Latest deals for JW Marriott Cancun Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at JW Marriott Cancun Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of JW Marriott Cancun Resort & Spa
8.9
Very good
1027 verified ratings
Wonderful
687
Very good
134
Good
85
Okay
48
Fair
26
Mediocre
16
Poor
31
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
9 out of 10
226 reviews
8.8 out of 10
1 review
9 out of 10
4 reviews
All reviews
Cons (-) I got descriminated
Pros (+) Service was really good
Pros (+) I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never ...
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Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo
What's nearby
- Spa at The Royal Sands1.2 km
- Kukulcan Plaza1.7 km
- La Isla Shopping Mall2.5 km
- Iberostar Cancun Peninsula Convention Centre2.5 km
- Iberostar Golf Club Cancun2.7 km
- Playa Delfines3.2 km
- El Rey Ruins3.3 km
- Cancun Golf Club at Pok Ta Pok5.2 km
- Hard Rock Cafe Cancun5.5 km
- CoCo Bongo Cancun5.5 km
- Cancun Convention Center5.7 km
- Poliforum Benito Juarez6.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about JW Marriott Cancun Resort & Spa
Low season | May |
|---|---|
High season | May |
Average price (weekend night) | $595 |
When to book a room at JW Marriott Cancun Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CancúnGood to know
Value for money | 8.4 |
|---|---|
Distance to city centre | 9.6 km |
Nearest airport | Cancun |
Distance to airport | 12.4 km |