The Grand at Moon Palace Cancun
rate per night
based on 32 reviews
| Provider | Nightly total |
|---|---|
| Snaptravel | $593 |
| Expedia | $621 |
| Agoda.com | $647 |
About The Grand at Moon Palace Cancun
- Resort RoomEnjoy the many amenities of the resort
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Located in Cancun, The Grand at Moon Palace All Inclusive provides 4.5-star accommodation, as well as an outdoor pool, a private beach and a sauna. It also offers valet parking, a bowling alley and a kids club.
The resort has been recently refurbished and features an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to offer assistance.
The rooms at The Grand at Moon Palace All Inclusive feature a mini bar and all the necessities for an enjoyable stay.
Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by for a meal.
The Grand at Moon Palace All Inclusive is within a 20-minute car ride of Cancun International Airport and Petempich Bay. It is also a brief car trip from Lakam Centre Cancun-Riviera Maya.
Photos of The Grand at Moon Palace Cancun
Rooms available at The Grand at Moon Palace Cancun
Amenities at The Grand at Moon Palace Cancun
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Indoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Bicycle hire
- Board games/puzzles
- Fishing
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Cleaning products
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Soap and shampoo provided
- Shampoo
- Body soap
- Conditioner
Family friendly
- Kids toys
- Child-friendly
- Books, DVDs, music for children
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Babysitting/child care services (surcharge)
- Complimentary breakfast
- Playground
- Swimming pool toys
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Breakfast included
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Solarium
- Telephone
Outdoor
- Porch
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- Smartphone dock
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Trouser press
- Iron and ironing board
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Reviews of The Grand at Moon Palace Cancun
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Location
What's nearby
- Wet'n Wild Cancún4.2 km
- El Rey Ruins9.4 km
- Playa Delfines9.5 km
- Museo Maya de Cancun10.7 km
- Kukulcan Plaza14.2 km
- Playa Marlin14.5 km
- Acuario Interactivo15 km
- Playa Chac Mool17.6 km
- Cancun Golf Club at Pok Ta Pok17.7 km
- Torre Escenica17.7 km
- Playa Tortugas17.9 km
- Parroquia de Cristo Resucitado17.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at The Grand at Moon Palace Cancun
Couples on honeymoon at The Grand at Moon Palace Cancun can enjoy one of two special packages. The complimentary package is available to those staying for a minimum of 3 nights and includes a dedicated desk, one complimentary dinner, a bottle of sparkling wine, and guaranteed turndown service. For something extra special, the deluxe honeymoon package features all these elements plus a couple’s massage, in-room flowers, a rose petal bath, and a romantic dinner cruise.
The Grand at Moon Palace Cancun offers plenty of ways to keep fit and active. State-of-the-art fitness facilities host spinning, yoga, and TRX classes, and guests can take part in plenty of non-motorized watersport activities, from paddleboard yoga to scuba tours.
If you’re looking for a particularly relaxing time by the pool, the Unique Dayclub is an adults-only pool bar that opens from 9:00 am to 6:00 pm daily and offers a range of drinks, cocktails, snacks, and live DJ sets.
Children can enjoy a wealth of activities at The Grand at Moon Palace Cancun, ranging from ten-pin bowling to the Playroom, which features everything from neon mini golf to bumper cars and a mirror maze. Teenagers can spend time making new friends in the internet-accessible WIRED LOUNGE, while active younger guests are well catered for with inflatables and slides in the Water Park.
It’s possible to reach the hotel by taxi or by rental car from nearby Cancun Airport, but the most convenient mode of arrival is to book the "Stress Free Arrival" offer through the hotel. This includes an airport meet-and-greet service and round-trip transport with complimentary towels, water, and other non-alcoholic beverages.
Yes, plenty of excursions can be booked through The Grand at Moon Palace Cancun to help you explore the local area. Sail to the Isla Mujeres and spend the afternoon at an exclusive beach club, tour the archaeological site at Tulum or the colonial city of Valladolid, or enjoy boat trips that include the chance to snorkel, swim with dolphins or watch a spectacular sunset.
If you’re looking for a truly special treat while on vacation, why not consider booking the Swim-Up Suite at The Grand at Moon Palace Cancun? This luxurious room features a furnished patio that leads to your own private pool, not to mention a menu of other little treats including an exclusive beach bag and a daily-refreshed selection of premium spirits. The suite can take up to two adults and two children aged 4-17, meaning that the whole family can indulge in this oasis.
The Grand at Moon Palace Cancun is located at Carretera Cancun-Chetumal Km. 36.5, 18.6 km from the centre of Cancún. Wet'n Wild Cancún is the closest landmark to The Grand at Moon Palace Cancun.
Check-in time is 15:00 and check-out time is 12:00 at The Grand at Moon Palace Cancun.
Yes, The Grand at Moon Palace Cancun offers free Wi-Fi.
Yes, The Grand at Moon Palace Cancun offers free parking.
No, The Grand at Moon Palace Cancun does not offer free airport shuttle service.
The Grand at Moon Palace Cancun is 7.3 km from Cancún. The Grand at Moon Palace Cancun is 53.6 km from Cozumel.
No, pets are not allowed at The Grand at Moon Palace Cancun.
Yes, The Grand at Moon Palace Cancun has a pool on-site.