Cancun Bay Resort

3 stars
Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7.9
Good
based on 2026 reviews
2,026 reviews
Fri 7/11
-
Sat 8/11
1 room, 2 guests
Deals from
$173
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$173
Double room
$203
Superior room
$204
56 more Cancun Bay Resort deals
56 more Cancun Bay Resort deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Cancun Bay Resort is an easy drive from Gran Puerto and Hard Rock Cafe Cancun. It has a spa and wellness centre, as well as a Jacuzzi, a sun deck and a private beach.

Guests staying at Cancun Bay Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. It offers babysitting services, a currency exchange and a reception that is available 24/7. It also provides a kids pool, an all-inclusive meal plan and a shop where travel essentials can be purchased.

All the rooms at Cancun Bay include a mini bar, plus all the necessities for a comfortable stay. Each includes a private bathroom with a hair dryer.

Cancun Bay Resort has a conveniently located on-site café where guests can have a meal before venturing out to discover the local region. Meals can be enjoyed on the restaurant's open terrace.

For those wanting to explore the great outdoors, the resort is near popular fishing and scenic spots. It is also a brief car ride from Estadio Quintana Roo, Playa Mujeres Golf Club and Spa at The Royal Sands.

7.9
Good rating
Based on 2,026 verified guest reviews

Latest deals for Cancun Bay Resort

Fri 7/11
Sat 8/11
King room
1 king bed
$638
nightly with fees
Double room
1 twin bed
$203
nightly with fees
bed type unknown
$257
nightly with fees
bed type unknown
$268
nightly with fees
Superior room
bed type unknown
$204
nightly with fees
bed type unknown
$206
nightly with fees
bed type unknown
$244
nightly with fees
Standard Room
bed type unknown
$173
nightly with fees
bed type unknown
$175
nightly with fees
bed type unknown
$196
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Cancun Bay Resort

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Free Wi-Fi

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Karaoke
  • Table tennis
  • Pool table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar

General

  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying

Reviews of Cancun Bay Resort

7.9
Good
2026 verified ratings
Wonderful
850
Very good
399
Good
258
Okay
121
Fair
150
Mediocre
92
Poor
156

Summary of reviews

Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with service, cleanliness, and food quality. While some appreciated the friendly staff and good location, others faced problems such as unhelpful receptionists, dirty rooms, and repetitive food options. Overall, the hotel needs improvements in several areas to enhance guest satisfaction.
AI-generated from customer reviews
Cleanliness1.5 out of 10
Service1 out of 10
Sort by:Most recent

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Location

Boulevard Kukulkan KM 3.5, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Cancun1.9 km
  • Glorieta del Ceviche3.4 km
  • Cancun Golf Club at Pok Ta Pok3.7 km
  • Puerto Juarez3.9 km
  • Gran Puerto4.1 km
  • Estadio de Beisbol Beto Avila4.5 km
  • Estadio Olímpico Andrés Quintana Roo4.6 km
  • Cancun Convention Center5 km
  • Hard Rock Cafe Cancun5.1 km
  • CoCo Bongo Cancun5.2 km
  • La Isla Shopping Mall5.3 km
  • Kukulcan Plaza6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Cancun Bay Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Cancun Bay Resort

  • Where is Cancun Bay Resort located?

    Cancun Bay Resort is located at Boulevard Kukulkan KM 3.5 in Hotel Zone, 3.7 km from the centre of Cancún. Puerto Cancun is the closest landmark to Cancun Bay Resort.

  • When is check-in time and check-out time at Cancun Bay Resort?

    Check-in time is 15:00 and check-out time is 12:00 at Cancun Bay Resort.

  • Does Cancun Bay Resort offer free Wi-Fi?

    Yes, Cancun Bay Resort offers free Wi-Fi.

  • Does Cancun Bay Resort offer free parking?

    Yes, Cancun Bay Resort offers free parking.

  • How far is Cancun Bay Resort from the airport?

    Cancun Bay Resort is 15.3 km from Cancun. Cancun Bay Resort is 71.8 km from Cozumel.

  • Does Cancun Bay Resort have a pool?

    Yes, Cancun Bay Resort has a pool on-site.

  • How does KAYAK find such great Cancun Bay Resort hotel deals?

    KAYAK scours the web for all room deals available at Cancun Bay Resort in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cancun Bay Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cancun Bay Resort.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
3.7 km
Cancun
15.3 km

Everything you need to know for your stay in Cancún

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