The Westin Cancun Resort & Spa

4 stars
7.8
Good
based on 4668 reviews
4,668 reviews
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
Boulevard Kukulcan KM 20, Cancún, Quintana Roo
+52 998 848 7400
Wed 21/10
-
Thu 22/10
2 guests, 1 room
Beach
Pool
Pool
Beach
Beach
Pool
Pool
Restaurant
Restaurant
Building
Pool
Front desk
Beach
Other
Building
Spa
Spa
Living room
Bedroom
Other
Living room
Living room
Balcony
Conference room
Building
Building
Pool
Pool
Pool
Building
Pool
Pool
Pool
Pool
Banquet hall
Other
Other
Bar
Bar
Beach
Living room
Restaurant
Restaurant
Bar
Bar
Other
Restaurant
Restaurant
Balcony
Banquet hall
Bar
Buffet
Living room
Buffet
Bedroom
Bathroom
Buffet
Buffet
Lounge
Balcony
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Westin Resort & Spa Cancun is located in Cancun and is close to Petempich Bay. Popular features include an outdoor pool, outdoor tennis courts and a Jacuzzi, plus it provides views of Nichupte Lagoon.

The resort treats guests to a variety of deluxe amenities and services, including a rooftop terrace and Heavenly Spa. Convenient services include an express check-in/check-out feature and a luggage storage facility. Guests also have the option of relaxing in the sauna.

Equipped to ensure an enjoyable stay, rooms at The Westin Resort & Spa Cancun offer a refrigerator, wireless internet access and a mini bar. They are also fitted with a hair dryer, a microwave and ironing facilities.

The resort's contemporary bar has an extensive drinks menu, while the in-house restaurant serves Caribbean cuisine. Packed lunches are provided for guests heading off to discover the area.

Cancun International Airport is just a 20-minute drive from The Westin Resort & Spa Cancun, and a shuttle service is available for ease of travel. Activities including scuba diving and snorkeling are on offer nearby.

7.8
Good
4668 reviews

Latest deals for The Westin Cancun Resort & Spa

Wed 21/10
-
Thu 22/10
Deals from
$177
•Cheapest rate per night
Compare prices for Double room, Standard Room and 40 more The Westin Cancun Resort & Spa deals.
Double room, 2 double beds
$177
nightly with fees
Double room, 2 double beds
$186
nightly with fees
Double room, 2 double beds
$203
nightly with fees
Double room, 2 double beds
$205
nightly with fees
Double room, 2 double beds
$205
nightly with fees
King room, 1 king bed
$213
nightly with fees
Double room, bed type unknown
$218
nightly with fees
King room, 1 king bed
$223
nightly with fees
Double room, 2 double beds
$225
nightly with fees
Double room, 2 double beds
$226
nightly with fees
Double room, 2 double beds
$227
nightly with fees
King room, 1 king bed
$231
nightly with fees
Double room, bed type unknown
$245
nightly with fees
Deluxe room, 2 double beds
$271
nightly with fees
Standard Room, bed type unknown
$334
nightly with fees
Deluxe room, bed type unknown
$338
nightly with fees
Double room, 2 double beds
$408
nightly with fees
Double room, 2 double beds
$619
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Westin Cancun Resort & Spa

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Cable or satellite TV

Reviews of The Westin Cancun Resort & Spa

7.8
Good
4668 verified ratings
Wonderful
2205
Very good
832
Good
607
Okay
294
Fair
256
Mediocre
160
Poor
314

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near the airport and beach, as well as the friendly and helpful staff. The pool areas and breakfast buffet were frequently highlighted as enjoyable features. Cleanliness of the rooms and facilities also received positive mentions. While some guests noted issues such as sargassum on the beach, outdated decor, and occasional service lapses, the overall impression was positive, especially regarding the convenience, amenities, and welcoming atmosphere.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Pool8.5 out of 10
Cleanliness8 out of 10
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All reviews

8.0
Very good
Steve, Feb 2024
The hotel is old and while certain things have been or are being renovated there is a long way to go. The dresser drawers in the room were falling apart; the cleanliness (dust etc) could be better. The staff was a little slow but extremely friendly.
3.9
Poor
Anonymous, Oct 2021
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
4.0
Mediocre
Alan, Aug 2020
Pros (+) breakfast was so goog, the 5-7 also
Cons (-) The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
8.8
Very good
Melanie, May 2018
Pros (+) We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons (-) IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
3.7
Poor
ROTKEO, Apr 2018
Pros (+) Beachfront
Cons (-) No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
10
Wonderful
Hong, Lucas, Mar 2018
Pros (+) love the view and the room decor
4.8
Mediocre
Anonymous, Oct 2017
Pros (+) Staff of the hotel. The beach and the view
Cons (-) In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
9.7
Wonderful
Deborah, Jul 2017
Pros (+) Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons (-) Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
5.7
Fair
Anonymous, Apr 2017
Pros (+) Friendly staff
Cons (-) This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day...
Read more
9.4
Wonderful
Mark, Mar 2017
Pros (+) Beaches
Cons (-) Breakfast too expensive

Location

Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins2.3 km
  • Playa Delfines2.4 km
  • Iberostar Golf Club Cancun2.9 km
  • Iberostar Cancun Peninsula Convention Centre3.1 km
  • Spa at The Royal Sands6.7 km
  • Kukulcan Plaza7.2 km
  • La Isla Shopping Mall8.1 km
  • Poliforum Benito Juarez8.8 km
  • Cancun Golf Club at Pok Ta Pok10.8 km
  • CoCo Bongo Cancun11 km
  • Hard Rock Cafe Cancun11 km
  • Cancun Convention Center11.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 52-2055918

Essential information about The Westin Cancun Resort & Spa

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
October
$216
$229
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Westin Cancun Resort & Spa

Which month has the cheapest rates at The Westin Cancun Resort & Spa?

The cheapest month to stay at The Westin Cancun Resort & Spa is September, with an average nightly rate of $227. The most expensive month is December at $640 per night.

What is the cheapest day to book The Westin Cancun Resort & Spa?

The cheapest day to book The Westin Cancun Resort & Spa is Sunday, with an average nightly rate of $216. The most expensive day is Friday at $345 per night.

How far in advance should you book The Westin Cancun Resort & Spa?

To get the best price at The Westin Cancun Resort & Spa, book around 10 weeks in advance. This could save you approximately 14% compared to booking last minute.

KAYAK's top tips for your stay at The Westin Cancun Resort & Spa

  • The cheapest price a room at The Westin Cancun Resort & Spa was booked for on KAYAK in the last 2 weeks was $216, while the most expensive was $216.
  • How long should you stay at The Westin Cancun Resort & Spa? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Westin Cancun Resort & Spa

  • Where is The Westin Cancun Resort & Spa located?

    The Westin Cancun Resort & Spa is located at Boulevard Kukulcan KM 20 in Hotel Zone, 13.9 km from the centre of Cancún. El Rey Ruins is the closest landmark to The Westin Cancun Resort & Spa.

  • When is check-in time and check-out time at The Westin Cancun Resort & Spa?

    Check-in time is 16:00 and check-out time is 10:00 at The Westin Cancun Resort & Spa.

  • Does The Westin Cancun Resort & Spa offer free Wi-Fi?

    Yes, The Westin Cancun Resort & Spa offers free Wi-Fi.

  • How far is The Westin Cancun Resort & Spa from the airport?

    The Westin Cancun Resort & Spa is 9.8 km from Cancun. The Westin Cancun Resort & Spa is 60.2 km from Cozumel Intl.

  • Does The Westin Cancun Resort & Spa have a pool?

    Yes, The Westin Cancun Resort & Spa has a pool on-site.

  • How does KAYAK find such great The Westin Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at The Westin Cancun Resort & Spa in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Cancun Resort & Spa.

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Most recommended

See most recommended stays in Cancún
3-star hotel
16% cheaperClub Regina Cancun managed by Accor7.7 Good (90 reviews)0.1 kmPrivate beach, Outdoor pool, Fitness centre$175+
Penthouse Combo #31234: 16BR, Entire Penthouse level of the tower Sleeps 32-34
0.71 kmSnorkelling, beachfront, Fitness centre$5,789+
Holiday rental
Cancun Ocean Front Family Villa 18 at Villas Nizuc
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Holiday rental
Direct Beachfront Paradise: Studio w/ Balcony + Resort Amenities
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Good to know

Distance to city centre

Nearest airport

Distance to airport

13.9 km
Cancun
9.8 km

More options for your stay in Cancún