Value for money
Distance to city centre
Distance to airport
|"Room service staff are super helpful"||(in 5 reviews)|
|"Good food over experience awesome."||(in 6 reviews)|
|"comfortable, friendly staff, clean."||(in 32 reviews)|
|"The sofa bed was terrible"||(in 4 reviews)|
|"The food was dreadful"||(in 6 reviews)|
|"Poor customer service."||(in 10 reviews)|
|staff was amazing||in 73 reviews|
|location is great||in 71 reviews|
|great room||in 53 reviews|
|beach and pool||in 43 reviews|
|great view of ocean||in 43 reviews|
|great at this hotel||in 35 reviews|
|rooms were very clean||in 27 reviews|
|bed and sofa||in 25 reviews|
|service is good||in 23 reviews|
|good food||in 21 reviews|
|late check||in 21 reviews|
|kitchen is well equipped||in 16 reviews|
|washer and dryer||in 7 reviews|
|la isla||in 3 reviews|
|location and across shopping mall||in 3 reviews|
|time share||in 1 review|
Ocean and pool is nice
Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay
Every room is clean I like size of the bedrooms nice view the pool area
Two different main entrance having to walk a lot layout of the hotel
Decent stay for money
Close to a shopping mall. Walkable to a tourist shopping mall
The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.
awesome room and pools. the beach was the best
not enough authenticity
Another perfect stay!
The same staff year after year. So friendly and gorgeous beach and pool! Location is great and love having washer and dryer in the room. We have already booked our return!
Loved it all!
Location, Location, Location
An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.
Just what we needed! wanted! hoped for!
Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown was "Mega", Walmart, Costco, etc to get groceries. Just south was a grocery store called Soriana in Kulkukan Mall. Great restaurants within walking distance. Great food within the resort. You can find everything you are looking for within walking distance of the resort. La Isla shopping right across the street. Bus stops right in front of the resort. Everyone says to ask for the higher levels. We stayed on the second floor and took the stairs...nice to not have to wait for elevators. -Resort: Activities for all ages. You find your people...playing volleyball, kids club, sports lounge, by the pool, or down on the beach. -International: We met people from all over the word staying at this resort (Russia, England, Paraguay, Spain, Qatar, Canada, USA)
Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.
Alicia our personal concierge was grade A.
Don't ever book with getaroom.com. They are a HUGE scam.
Cancun is a beautiful tropical paradise with breathtaking views and a rich history. At the Westin Lagunamar Ocean Resort Villas and Spa guest can take it all in with style.
The Westin offers either a studio room or one-bedroom villa and either way, guests will get a beautiful ocean view and a private balcony or patio on which to enjoy the view. All rooms come with the signature Westin Heavenly Bed as well as a plush robe. The villas come with kitchens or kitchenettes and cookware so that guests can enjoy the comforts of a home cooked meal during their stay. Every room comes with satellite television and free WiFi.
Dining options at The Westin offer tastes from the familiar to the exotic. The Oceano is a semi-formal restaurant with subtle décor and an eclectic menu that offers Mexican specialties as well as some international dishes. The Viento Restaurant is a poolside and swim-up bar that serves Mexican and American classics as well as refreshing drinks. The Tierra Market offers guests a quick grab and go snack or all the ingredients to make a delicious meal in their villa. Guests can also enjoy a nice bottle of wine or a Starbucks beverage here. For those who want more local flavors, there are also several restaurants nearby that offer dinner delivery service to guests of the Westin.
The Westin isn’t just a place to stay, it’s a place to have experiences. With events such as the seasonal release of turtles, swim with the whale sharks, or learning how to make guacamole, guests will make many memories to take with them long after they leave the resort. And, after relaxing at The Heavenly Spa by Westin, guests will leave happy and rejuvenated.
based on 498 reviews
Value for money
Policies vary by room type and provider.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located at KM. 12.5 Blvd Kukulcan in Hotel Zone, 8.7 km from the centre of Cancún. Acuario Interactivo is the closest landmark to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.
Check-in time is 16:00 and check-out time is 10:00 at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free Wi-Fi.
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free parking.
No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does not offer free airport shuttle service.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 14.4 km from Cancún. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 68.2 km from Cozumel.
No, pets are not allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.
Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has a pool on-site.