Good to know
|Distance to city centre||9.0 km|
|Distance to airport||17.5 km|
|"Staff was very friendly and approachable"||(in 83 reviews)|
|"Wonderful Beach view from our room."||(in 95 reviews)|
|"Bars serve really good drinks/coctails."||(in 34 reviews)|
|"Room is old and bed was bad."||(in 49 reviews)|
|"No complementary water"||(in 24 reviews)|
Time of year
Show reviews that mention
|close to restaurants||in 65 reviews|
|great location||in 243 reviews|
|hot water||in 52 reviews|
|night clubs||in 40 reviews|
|ocean view room||in 116 reviews|
|pool and beach||in 247 reviews|
|poor condition||in 183 reviews|
|sea view||in 142 reviews|
|staff were friendly||in 161 reviews|
Nice Hotel right on the beach. Lovely ocean view room with comfortable beds. Staff were friendly & helpful, especially Jose who bought our bags to our room.
We had an Oceanview Club Room & visited the Club lounge on our 1st night. There was no white wine only 1 bottle of red wine (which we don’t drink) & had a bottle of water. The only food was tiny little triangle pieces of bread with cheese or ham and a piece of olive. We were the only people there & we were very disappointed with the Club Lounge. We left & didn’t bother going back during our stay.
The ocean view from the room was amazing. We like the large swimming pool and the beach front sun beds.
Everything was perfect
There’s nothing I didn’t like
The location The bed
No hot water The dinner not good, not enough choice
The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
toilet was broken
Located within the exquisite area of Punta Cancun, Krystal Cancun provides sunny beach resort accommodations with specular views of the sea. On the beach of Boulevard Kukulcán, it offers all-inclusive services and entertainment in the heart of Cancun. The resort, with its pristine white sandy beachfront, offers sunbeds under palapas, tables on the sand, pools, restaurants, bars, a kid’s club, activities, adventures, and a place for relaxation.
Accommodations at the hotel include 502 rooms, most with spectacular views of the sea from a balcony or room. Guests can choose from spacious standard, luxury, sea view, family club, all filled with natural light. Its beautiful Club Krystal rooms include upgraded amenities such as a panoramic view of the Caribbean.
All rooms include modern services such as Wi-Fi and a flat screen TV. A refrigerator, microwave, security box, and minibar are all included, along with a laptop safe box and more.
Guests may choose from several restaurants at Krystal Cancun. Aquarium Café serves local and international dishes along with a buffet breakfast with Mexican specialties. Hacienda el Mortero offers traditional Mexican cuisines prepared from local products and live mariachis. For Italian meals and entrees from the sea, Las Velas serves dining within a traditional Caribbean palapa. In the swimming pool area, Fisheria serves ceviche’s and seafood tacos. The hotel has several bar and lounge areas for guests to enjoy drinks and relax.
The hotel features spaces for social events, weddings, and meetings. It sits front of Cancun's Conference Center for the business traveler. Whether for family vacation, pleasure, or for work, Krystal Cancun is a perfect choice.
based on 6,618 reviews
Things to know
- Great view
Policies vary by room type and provider.
FAQs when booking at Krystal Cancun
Most popular landmarks
- Forum Beach 165 m
- Playa Caracol 310 m
- Delphinus Punta Cancún 0.4 km
- Playa Chac Mool 0.8 km
- Cancun Golf Club at Pok Ta Pok 1.7 km
- Playa Tortugas 2.5 km
|Playa Del Carmen||66.8 km|