Grand Oasis Cancún
Blvd. Kukulcan, Km. 16.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 7000
Cheapest
rate per night
7.3
Good
based on 9,809 reviews
Compare vs KAYAK
Good to know
| Distance to city centre | 10.4 km |
|---|---|
| Location rating | 7.2 |
| Nearest airport | Cancun |
| Distance to airport | 11.5 km |
Rooms
Classic rooms
$270+
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Bed type
Provider
Nightly base price
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Unknown
$270
per night
Double rooms
$260+
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Bed type
Provider
Nightly base price
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Unknown
$260
per night
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Unknown
$302
per night
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Unknown
$332
per night
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Unknown
$338
per night
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Unknown
$341
per night
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Unknown
$381
per night
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Unknown
$409
per night
Superior rooms
$236+
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Bed type
Provider
Nightly base price
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Unknown
$236
per night
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Unknown
$242
per night
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Unknown
$478
per night
Standard rooms
$238+
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Bed type
Provider
Nightly base price
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Unknown
$238
per night
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Unknown
$272
per night
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Unknown
$321
per night
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Unknown
$322
per night
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Unknown
$597
per night
Reviews
Pros
| "Both breakfast restaurants are very good!." | (in 30 reviews) |
|---|---|
| "Great pool and beach area." | (in 70 reviews) |
| "the whole atmosphere during spring break." | (in 6 reviews) |
Cons
| "Rude staff , dirty place." | (in 31 reviews) |
|---|---|
| "Worst experience ever." | (in 10 reviews) |
| "HORRIBLE CUSTOMER SERVICE!!" | (in 17 reviews) |
Traveller rating
99
92
73
77
5
Time of year
Traveller type
Show reviews that mention
+
| amazing and the view | in 34 reviews |
|---|---|
| beach and pool | in 127 reviews |
| check in process | in 21 reviews |
| double beds | in 6 reviews |
| food was not good | in 144 reviews |
| good restaurants | in 71 reviews |
| great time | in 50 reviews |
| hotel not the main | in 2 reviews |
| inclusive package | in 4 reviews |
| nice room | in 2 reviews |
| poor customer service | in 104 reviews |
| room service | in 72 reviews |
| room was clean | in 105 reviews |
| spring break | in 16 reviews |
| staff were very friendly | in 99 reviews |
| waiting lines | in 3 reviews |
| worst hotel | in 24 reviews |
| young people | in 43 reviews |
| zero customer | in 26 reviews |
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ExcellentSep 20199.2
the entertainments at night food was excellent clean well kept facility security is great ,felt very safe
they need to inform every guest who should they contact for any room issues.we called the front desk 3 times,it took two days to get the safe open.we had the toilet clogged in the middle of the night,called front desk.no one showed up.went to the front desk in the morning and they said no one called.finally we found out that we needed to contact the concierge desk for any issue mindfully they always said we will send someone ,finally we were moved out that room to another.also the ac was dripping from the ceiling in the first room.if you ever go there they have 3 level of packages,the best is the black pyramid,blue all inclusive.the purple does not cover many things the cheapest one is not worth it..for excursions ,just get out of the resort and walk down the Blvd.you will see many company's selling those packages way cheaper.remember this Mexico, Bargain never accept the first offer.
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GoodSep 20197.1
I booked 4 rooms and paid for it , after my stay i decided to extend my trip to cancun. That was my biggest mistake the hotel charged me more then 3 times the price, i feel like that's how they make money everybody will try to steal from you. My disappointment with booking is that i called them for help, and they just told me to negotiate with the facility. I lost my 350$ shoes, nobody even tried to help.
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GoodAug 20197.5
THE FOOD WAS EXCELLENT AND THE LOCATION WAS WONDERFUL
I DIDN'T LIKE THAT THE RESTROOM IN MY ROOM WAS NOT CLEAN.THERE WAS SAND IN THE TOILET AND THE SHOWER GLASS WAS FILTHY
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GoodAug 20197.9
Beautiful resort with professional staff and service (beside the checkin process). Good food and kids loved the pools.
Check-in outrageously takes more time than it should. Taking 30 minutes to check into a hotel room and waiting in line for 2 hours is outter madness. This part of the ocean is covered in seaweed/seagrass.
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GoodAug 20198.0
The location was good and transportation was readily available. The oceanfront view was spectacular.
The sliding door leaked. Unless your towel was on the floor, it was not replaced even when obviously used. The included restaurants did not have good food and they were all outside which made it too hot to use, other than the all you can eat place.
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About
Overview
Grand Oasis Cancun is an all-inclusive resort and hotel that has a variety of options when it comes to accommodations and activities in order to serve a large array of travelers. It is built upon the idea that one can enjoy Las Vegas-style entertainment and activities in the Cancun area along with plenty of different experiences and activities throughout the day.
The hotel is easily reached via complimentary shuttles or private transportation. There are also a lot of nearby venues that guests can take advantage of. Various museums and historical sites are wonderful to explore, as well as the golf courses. Since the resort is located on the water, guests can also take advantage of many charter boats, dive shops, snorkeling activities, and water sports. There are also many shops and restaurants close by to visit.
Grand Oasis Cancun has a wide selection of rooms and suites to stay at. Rooms vary in size and amenities, such as large flat screen TVs, USB charging ports, king size beds, alarm clocks, safety boxes, coffee machines, state-of-the-art air conditioning, hairdryers, minibars, and Wi-Fi access.
Grand Oasis Cancun also offers entertainment in-house. There is the casino where guests can play everything from blackjack to roulette and lively fun at nightclubs and beach parties. The hotel also features a wide assortment of dining and bars, with each serving breakfast, lunch, and dinner. There are also restaurants that offer dinner shows alongside meals. Guests can feast on everything from Italian cuisine to Mexican fare.
Features
7.3 Good
based on 9,809 reviews
7.2
Location
5.7
Amenities
3.4
Cleanliness
3.4
Comfort
Things to know
- Friendly atmosphere
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Fitness centre
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Playground
Pool table
Private beach
Storage available
Terrace/Patio
Lift
Massage
Casino
Golf
No smoking
Hairdryer
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Free valet parking
Wedding services
Outdoor tennis
Towels
Cable or satellite TV
Linens
Currency exchange on-site
Laundry facilities
Scuba diving
Beauty salon
Express check out
Designated smoking area
Photos
All photos
01 of 35
Reviews about Grand Oasis Cancún
“The view of property”
“I had a wonderful balcony view that faced the ocean. The beaches were nice, but the entrance to the beach was dirty because the hotel allowed cigarette smoking. There were buds all over.”
“The Balcony Ocean View, seeing the peacocks roam around, etc. The Italian Restaurant Called Dos Lunas pretty good. The Bartender at the Havana Night Club, not the one that wears glasses he’s cool but the other one ( I forgot his name). He’s really cool my”
“liked the beach front and view from room and live shows in pyramid”
“The only thing i liked aboud grand oasis was the beach view and the huge pool inside oasis.”
Location
Most popular landmarks
- Museo Maya de Cancun 0.7 km
- Playa Delfines 1.9 km
- El Rey Ruins 2.1 km
- Kukulcan Plaza 2.9 km
- Playa Marlin 3.1 km
- Acuario Interactivo 3.7 km
Cancún travel guide
Learn about Cancún on KAYAK
Getting Around
| Cancun | 11.5 km |
|---|---|
| Playa Del Carmen | 59.8 km |
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