Occidental Costa Cancún

The staff was very friendly. The entire hotel was very clean. A lot of food options and strong drinks. I was lucky enough to be there for Mexican Independence Day and the festivities were awesome. Located right next to one of the Ultramar ferry docks.

WiFi was not free, even with all inclusive. I believe it was like $15 a day! But it didn’t affect our trip bc we had good Tmobile and Verizon service, so we did not have to buy it.

Excellent Resort

My 5 night stay was very pleasant. The beach is beautiful. The food is delicious and the staff is very friendly. It’s located in a very good area, not too far from club life/shopping. I did visit both, the lobby bar and the bleach bar, but I will say the beach bar is my favorite. You get to enjoys drinks with a beautiful view of the ocean. I did not try out the Mexican or Italian restaurant. The regular buffet has really good food. The rooms are great, with your fridge being refilled everyday and your room being cleaned everyday. The shows at night are great. My room had ocean view had pool and ocean view which was beautiful. The beach is super clean compared to another resort I visited for a wedding. I loved this place and definitely would recommend.

The only thing I did not like was the elevator, it was really small and no AC so I felt like I was suffocating.

Nice staff and Variety of food and drinks

Interior room condition is somewhat not good, but it didn't bother me.