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|"Excellent staff and clean pools."||(in 24 reviews)|
|"Very friendly staff and great beach."||(in 20 reviews)|
|"Food is really delicious."||(in 13 reviews)|
|"The service was terrible."||(in 8 reviews)|
|"Very old hotel No many activities."||(in 9 reviews)|
|"I didn’t like the food."||(in 12 reviews)|
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The view and access to the beach as well as the swim up to room pool were unbeatable.
The overall maintenance of the property was lacking, unskilled maintenance staff, wobbley toilet, not fastened down, safe issues, NO AC in an entire building, they just kept trying to move us to other rooms in the same building that also had no AC, they would check the room controller but not the main unit, it was a central air system. We were told numerous times they were looking at it, we were even told once that it was fixed, it was not. We spoke with others that had been there the week before and they had been moved 3 times to rooms that had no AC as well. Problem was ongoing when we left 5 July, 2020. The limited menu was nothing to cheer about, I had no food items there that I would call great or very good, mediocre at best is the best I can say.
The room was amazing the beach outside the hotel was perfect. Bus stop out the front made it easy to get around Cancun.
We paid extra for all inclusive. Was supposed to be a bar fridge stocked. We got one bottle of water and one beer and when we called reception they said if we wanted water we needed to go to the bars. They advertise a restaurant inside the resort but they make it nearly impossible to book and when we managed to book we rocked up and there was a empty restaurant and they turned people away even though there was empty tables.
Great hotel and location
I thought the food could be better. We didn’t eat in the restaurant at all in the evenings. Breakfasts could do with a better choice instead of all the veg left over from previous night
The room was a Jr. suite with a swim out pool and beautiful ocean view.
We still have not received our refund for the 10 nights we didn't stay, it has been 14 days. The food was terrible the buffet had little to choose from. The pizza place was outdoor and only okay. The employees there were not friendly. The bar near pizza was never staffed and only had supplies for mixed drinks once. The Snack Bar, which is burgers and fries, is also outdoors with no cover so they aren't open when it rains. Air-condition didn't remove humidity from the room so sheets always felt damp. The room smelled moldy. Pull out couch smelled like dirty gym socks and was full of stains. The mattress was uncomfortable and old. Virtually no space to put clothes closet was really small. No entertainment at all. They didn't have any water activities and no volleyball court as advertised. The nightly entertainment is only 2x a week and it is a joke. The bathroom smelled like sewage. Not as advertised by photos.
I love the location ! But i would like to thank 2 employees Osvaldo and Hugo they both were really nice and friendly ! They really help us feel welcomed!
I like everything
The Cancun Hotels Flamingo Cancun Resort can be found right by the beach and is only about 20 minutes from downtown Cancun. This is a business and family-centered hotel only a couple of miles from the Convention Center. It offers both an All-Inclusive lodging option and a European Plan. This air-conditioned hotel is 20 minutes from Cancun International Airport and has 249 guestrooms available.
All rooms at this hotel are spacious four-star rooms with the security and comfort that guests want. Each room comes with a television, telephone, and complimentary high-speed wireless Internet. There is a hairdryer, dressing table, and a private bathroom with the needed amenities. Room service, laundry service, and wake-up calls are available and rooms come with a safety deposit box.
There are several on-site dining options started with La Fuente Restaurant which is on the ground floor and offers an International buffet spread. Another choice is Albatros Restaurant which is beachside and specializes in lobster dishes and ceviche. There is also a pool bar by the main pool where guests can order burgers, milkshakes, and other snacks. Don Roberto’s Bar & Pizza serves pizza and beverages near the swimming pool while Palenque Lobby Bar serves beer, wine, and cocktails.
When it’s time to have fun, Flamingo Cancun Resort has two swimming pools, a fitness center, Jacuzzi, kids’ club, temazcal, and a massage area. There are also many water and land sports to take part in like volleyball and kayaking. The hotel also hosts night shows for an extra dose of entertainment.
based on 477 reviews
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Most popular landmarks
- Acuario Interactivo 1.3 km
- Playa Chac Mool 1.4 km
- Playa Marlin 1.8 km
- Cancun Golf Club at Pok Ta Pok 1.9 km
- Forum Beach 2 km
- Kukulcan Plaza 2 km