Amsterdam hotels near Hermitage Amsterdam

Pros: I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.

Pros: Staff super helpful and friendly

Cons: A twin room had been reserved which we didn’t request and we had to then pay extra for a double this despite the fact that we had booked a superior room. I didn’t like the fact that if you did not pay extra for wi fi You had to log in again every day(Sofitel it’s 2020!). Also we were allocated one English teabag between us per day which we felt was super stingy. If it wasn’t for the fact that staff were super helpful I think our stay could have been spoiled.

Pros: Location and staff were fantastic

Cons: The actual hotel isn’t practical

Pros: Staff were extremely friendly and helpful. Upon arrival we were told there was a problem with our room, so we were given a free upgrade to a room that was 3 levels better than the one I had booked. It was a special birthday for my wife, and all the staff knew and kept wishing her a happy birthday. They even made and delivered a small birthday cake to the room. Breakfast was delicious and the bed was amazing !

Cons: Nothing. It was all fabulous. It was the best hotel we have ever stayed in anywhere in the world. We even had heated toilet seats. Never had that before.

Pros: Great buffet breakfast. Cannot earn any Sofitel/Accor points for incidental expenses if using points for free nights. Accor loyalty program needs to be improved so that points do not expire.

Cons: Bedding was too heavy. Had to have the mattress cover removed and the duvet removed so as not to be too hot while sleeping. Room was very quiet.

Pros: This hotel is by far the best I've ever stayed in in Amsterdam. From the moment you arrive outside the hotel, you know you are in for a treat. We stayed here twice in December and it was worth every penny. The rooms are amazing, the staff are wonderful, the breakfast is out of this world, and the location is simply fantastic.

Cons: I can't think of a single thing I didn't like about this hotel

Cons: There were issues with the bathroom but they were resolved by an excellent maintenance man.

Pros: Location, clean , fast check in, all services id fabulous.

Cons: Nothing

Pros: The central location at damsquare, the service, the room. They upgerated us to a apartment superiior room, the breakfast was very good;

Cons: nothing

Pros: The location was excellent. Breakfast was great.

Cons: The front desk staffs were not friendly. One of them was rude.

Pros: Breakfast

Cons: Room / annex building Repeaters policy ??? None

Pros: Location

Cons: Too noisy. The bar downstairs opens to 2 am and people inside are very very very noisy, which means you will not be able to sleep before 2 am next day. And it is no use to complain to the hotel.

Pros: To start, we were in Amsterdam for our anniversary and upon hearing this the hotel offered us a free room upgrade - a very generous gesture to make things extra special and one that was certainly appreciated. This really set the tone of things to come. Location was perfect - situated right in Dam square. Hotel is beautiful and immaculate - the staff go above and beyond, even when you check out. It's the little things that set them apart - such as when leaving, offering to carry our bags, thanking us for our stay and for choosing Amsterdam.. essentially ensuring we didn't have to lift a finger. The breakfast is lovely, catering for every possible requirement (even including a Chinese option on top of typical english/european options). The michelin star restaurant and cafe are exceptional too!!! Everything about this hotel was 5*. A benchmark for all other hotels - I really couldn't fault it.

Cons: Genuinely wouldn't have changed a thing. Would have liked to stay in a suite, but was sadly out of budget. That's nothing to complain about though. Temporarily got stuck in a lift, but was freed by staff within 15 minutes and they went out of their way to make up for it - without any prompt from myself. Turned a potential problem into something to laugh about. If i was pressed to find anything negative at all - on one of the days we came down for breakfast 30 minutes before close and were told to hurry our food by a member of the breakfast staff. In the grand scheme though, that's nothing - and certainly didn't dampen our stay.

Pros: Perfect location

Cons: We booked it as it’s a dog friendly hotel and we always travel with our little dog. This is not a dog friendly hotel at all as dog is only allowed to be in the room and nowhere else (but you can’t leave your dog alone). Fair enough fancy restaurants usually don’t allow dogs but the bar?? Lounge?? There’s an outdoor bit for the bar but not even there! We’ve been to many hotels all around Europe and this is the first time we’ve been told there’s nowhere to have a drink for us after a long travel because we have our mini dog with us. Well, we went to the bar anyway and a member of staff said that’s fine, take a seat, but a manager came to tell not to let us in. She wasn’t very understanding or friendly or professional. We felt so unwelcome here so went out to town. I must say it took a bit of time to stop thinking about it. The next morning another manager spoke to us and said we don’t need to pay our minibar bill as their way to apologise (1 small bottle of still water around 2.5euros). This is a joke for a 5 star hotel. Paid it ourselves and will never come back or recommend to others. Nevertheless the deluxe room was disappointing, not spotless clean, quite a bit of wear and the bathroom door doesn’t stay closed. The bed was very hard but I suppose it’s what some people like.

Pros: Location

Cons: There was no swimming pool

Pros: Location was great

Cons: Keys stopped working every day and it takes a very long time to get from the room tothe front desk to get new ones. I also was unable to make my first night due to a change in our flight that was beyond my control and although I called more than 24 hours before arrival they would not refund my first night stay. I would not suggest pre paying. I have worked in hotels so I know there are always ways staff can make it up to you - free breakfast, bottles of wine, discounts on future stays etc. Nothing was done

Pros: The staff was very helpful and nice. The breakfast was a great value.

Pros: Nice hotel, location is so central & friendly & attentive staff!

Cons: Nothing!

Cons: Everything was perfect! Will definitely be back! Staff was great and accommodating. Breakfast buffet exceptional and service beyond expectations. Kudos to hotel employees for making this a trip to remember.

Pros: great location

Pros: Very accommodating. They held our luggage for us for several hours after we checked out before our train later in the evening. Made great suggestions for lunch.

Cons: Very thin walls, you could hear people talking in their rooms

Pros: Very central, we mostly walked. We also ate 4 times at the restaurant (3 diner, 1 lunch) and the price was fair enough considering the quality of the ingredients. All in one: it's worth it.

Cons: A staff member came rushing into the room (late evening) without knocking or announcing herself in any way. I was lying on the bed almost asleep, she asked if everything was ok (we heard no noise whatsoever), didn't explain why she was so tense and left without any further information. No one commented upon it during our stay (another few days), we heard no excuse from her, nor from the front desk. There surely are reasons why something like that happens but it's a 4* hotel and not cheap, so there must be an excuse and explanation towards the guests after storming in at night for no obvious reason. Rather odd behaviour.

Pros: Staff very nice. A good historical building with all necessary equipment satisfying.

Cons: Room a bit too small.

Pros: Great check in, very easy and our room was ready early so we could relax after a long flight. The room was well stocked and we don't like staff coming in during our stay and found they left a bag of toiletries and towels every couple of days!

Pros: Facilities and staff were excellent. Very friendly employees and while located in the center of tourist town, the atmosphere was welcoming and service was great. Our room was spacious, especially by European standards and the same goes for the bathroom.

Cons: Lighting in the room was a bit dim and street noise can be an issue if the windows are open. The latter is beyond the control of the hotel; Amsterdam never sleeps and some night owls like to remind everyone of that...

Pros: Great location. Right across form Dam Square.

Cons: The room was very small. The bathroom had a lingering sewer gas smell. The price was to high for such a small room.

Pros: The hotel was gorgeous and the amenities were top notch. We had an amazing experience. The location is perfect and the city is gorgeous. We're had a great trip in big part due to the hotel we stayed at.

Cons: N/A

Pros: Very friendly staff

Cons: Largest suite that I reserved was given away to another customer, before I.

Cons: Needs to be renovated

Pros: Location

Cons: Thin walls so can hear faint conversations from the next room.

Pros: Staff were really friendly, welcoming and helpful. Hotel was easy to get to, walkable fron the train station and then maybe 30 mins walk from all the museums. Resturants, shops, dam square, Royal palace on the door m step. Comfy pillows. Wish we had more time to try the resturant, looked delicious

Cons: This hotel is in a great location. We walked easily all over the city from here. Just unfortunately being in such a central location the Trams did wake me every morning (husband slept through) and with the noise we couldnt open the window for any air as was just too noisy. Leaving the room a little stuffy at times.

Pros: The location was perfect and the sunsets over the canal were spectacular

Cons: There were 2 sets of stairs to carry my luggage up on entry without assistance

Pros: Perfect location for a tourist. Helpful, pleasant staff. Small but cute single room with an excellent (canal) view.

Cons: Not sure if my expectations were different because I'm American, but I sorely missed having an ice machine, microwave and small fridge for use. There was a mini fridge in the room but it was secured as it contained minibar items.I didn't open it for fear I'd be charged for items. Furthermore, I wasn't sure there was any space inside for non-minibar items. I also never received a facecloth during my stay.

Pros: This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away.

Cons: Nothing.

Pros: The staff was exceptional . They helped us with directions, quickly swapped out a non working tv remote and answered all questions with a smile. The location was perfect enabling us to walk to many attractions

Cons: No

Pros: Very close to centre, very clean, friendly.

Cons: Tax charge at the end not explained before hand when you pay tax on arrival be aware you will not get your full deposit back as this is taken out of that money

Pros: Very central location, a few minute walk from Dam square. We had a superior double room, which was spacious and very nicely finished. The bathroom was also very nice. For breakfast, there is a wide range available - cooked, pastries, breads, fruits and yoghurts etc etc....

Cons: Room was located on the ground floor which meant it was a little noisey - but you can't have a central location and no noise!

Pros: Good - plenty of choice

Pros: The breakfest is fantastic

Cons: The room is to small

Pros: I booked a 1-night stay in this hotel because the location was really strategic. it was close to the shopping centre and entertainment disctrict. We were asking for a supermarket nearby and transport to airport, the staff was quite informative. Taxi booking was fairly easy. It's very near to the center so we had no difficulties and it was only a 3-5 mins walk there. The neighbourhood was fairly safe and there were cafes nearby. The room was nothing luxurious but it was clean and comfy, you have everything you need there. Overall experience was really good and would love to stay here again!

Cons: The stairs leading into the hotel lobby. We were travelling with our heavy luggages and we had to carry them up. It wasn't that long of a stair, but it'd be really nice if someone could help us lift our luggage.

Pros: Excellent location.

Cons: Very pricey for standard room. No rooftop. No bar after the restaurant closed.

Pros: Location. The staff. The room was spacious and well maintained, clean with great ciew of the canal. My was a superior triple room.

Cons: A bit noisy if you leave the windows opened, but you can close them and that cuts off some of the noise; it is city center after all.

Pros: The staff

Cons: Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.