Amsterdam hotels in Amsterdam Oud-West

Pros: Clean, cool concept with cashless payments and was very easy to use (bar, coffee, snacks etc). Spacious and comfortable bed with duvet and nice room temperature, showers were really good (good pressure).

Cons: A bit noisy with doors banging if you're in the front hubs.

Pros: Bed was comfortable. Had everything I needed. Loved the independent check in and app control. Steven was really helpful and personable. Would definitely stay here again. Perfect hub to explore, wish I was staying longer :)

Cons: Nothing, everything as expected

Pros: Really good location , close to everything , clean and friendly staff. Would definitely stay here again

Pros: Cozy place, great location, very friendly personnel and good services.

Cons: The injured cat who visits the hotel must be taken to the vet immediately! Her tale is obviously broken and she needs medical care. I understand she is not the hotel's cat but if the owner doesn't do anything about it you should at least call animal protection.

Pros: We were welcomed the moment we arrived. Loved the space. The colorful lighting. The USB hook-up. The wifi hookup throughout Amsterdam is a HUGE benefit!! We'd come back for that alone. Other places should take note. Showers were amazing. Clean. Small (felt like a locker, especially when we had to get ready to pack up), but comfortable. Could've been cleaner, there were some hairs along the bed. Great nice and helpful staff. Love being able to pour your own beer and get a snack. LOVED this place. We will definitely come back. Felt like home!

Pros: Staff was friendly and super helpful

Pros: Great location. We enjoyed the idea of a wrist band to access anything you need. The app was also a great idea. Staff were helpful.

Pros: For the room size and facilities it's expensive

Cons: Too expensive!

Pros: The tram stop is right outside the hotel, it’s only a couple of stops to Dam square which was really handy. We rented bikes on the sunnier days and could cycle into the centre in about 10 minutes. The rooms are always clean and the beds are comfy. I love the aesthetic in CityHub as it’s not like anywhere else we have stayed.

Cons: We have stayed in CityHub 5 times now, we always stay here when we visit Amsterdam and have never had an issue before with previous staff. On this occasion when we checked in we were assigned a room with a broken lock on the door and could not get into the room with our wristbands. The first time we consulted the staff member at the front desk she said to just try it again and made a comment like “I thought you stayed here before you should know how to open the door” which came across passive aggressive as if we were disturbing her from something. So we tried again and the door still would not unlock. We asked her to come with us down to the room so we could show her that it would not work and she tried with her wristband and it still didn’t work. She told us that this particular room was on a list to be repaired. We asked that we swap to a different room as we could not get the door to open and she told us it would not be possible to swap as they are fully booked and she had allowed us to check in 5 minutes early when we arrived so “we should be grateful”. She said it would be inconsiderate to other guests that someone else would then have to stay in that room (I don’t know how or where they would sleep since the door wouldn’t open). This made us quite annoyed and frustrated as we had paid just under €500 for a 4 night stay and are loyal guests to CityHub. Why should we be expected to stay in a room with a faulty door and be considerate to other guest? Surely CityHub should not have allowed this room to be booked out to guests as it was faulty and like the staff member said it needed repairing and was down on the list for the repairs team to look at. We insisted that our room was changed and were made to feel guilty and as if it was our fault that another guest would get that room. For the remainder of our stay there was an awkward atmosphere and we will probably look elsewhere for accommodation the next time we visit the city.

Pros: - Friendly staff - Well located - It was nice to have everything centralised through the wristband - Bar reasonably priced - Dedicated app to help customers 24/7. We tried it and it works.

Cons: Overall comment: This hotel is not for all tastes. You really have to like the concept of being in a tiny cubicle. - Temperature cannot be regulated. I`d rather prefer to be able to control the temperature of the room than the colour of lights - It makes little sense to put bluetooth speakers in the bed in a room where you are meant to be just to sleep. We had to ask our cubicle neighbours to stop the music in order to be able to sleep (which they kindly did with an apology) - I`m OK with sharing baths, but for the price I paid I believe that those should be cleaner. - At the time of booking the description was "shared bath", and "shower". It turned out that the shower was also shared. I find this rather confusing. - You have literally no room to organise your luggage inside the cubicle. Many people (including us) had to do it in the common area lacking privacy - Cubicle area is not well ventilated.

Pros: The staff were excellent, very friendly and great with local tips.

Cons: The bathroom could be a bit cleaner

Pros: The reception area and general areas of the hotel were well decorated clean and modern. Staff were very helpful in guiding us on the best way to travel back to the airport.

Cons: The room was far too small. Could barely walk around the sides of the bed. Would not recommend for more than 1 or 2 nights stay as no room for personal items or clothes.

Pros: Location is amazing. Easy walk to all tourist spots. Very helpful staff. WiFi worked great. Grocery store a block away with very cheap prices! Very safe area as well. Nothing to worry about.

Cons: No complaints at all. No fridges in room which would have been nice.

Pros: The bed is so comfortable. Hotel and rooms very clean. Friendly staff

Cons: The bathroom is not private. There is a glass screen bang next to the toilet! The breakfast could have been more choice. Needs more wardrobe/drawer space for clothes.

Pros: Location was great, 20 minutes walking to the Dam Square and 10 minutes to Museumplein. Vondelpark was near the hotel. There were also great restaurants near the hotel (Hard Rock and others). Staff was friendly and very helpful.

Cons: We were charged additional 30€ for breakfast foe second guest, though our room was for 2 persons and breakfast also was booked for 2.

Pros: The staff were super helpful, the location was excellent and the hotel was really well laid out. The rooms were small but we were only there to sleep so not really a big deal.

Cons: Coming from the other side of the world the rooms were quite expensive particularly for the size of the room

Cons: The fact that i wasnt allowed a refund for unused day because of booking error. Daylight robbery. Have written a letter to solicitor

Pros: Location is good for Leidseplein and CV the Melkweg

Pros: Good breakfast, nice Location and the room was silent and functional

Cons: Rooms were a bit to small

Pros: I’m a cabin crew and have stayed in many hotels and this hotel is on the top of my fav hotel list. First of all, the room is very clean, new and quiet. I especially like the arrangement of different things in the room. I have all the things that I need. Lastly the staff are friendly and helpful. A lady who took her shift in early morning helped me printing my train tickets. Thanks a lot! If I come to Amsterdam again, I will definitely choose the ED hotel again without doubts!

Pros: The location clean room and bathroom bed very comfortable . Breakfast good

Cons: Steep steps at entrance

Pros: This was a solid economical place that was clean and quiet for a good night's sleep before going to the airport. I wouldn't stay more than one night but one night was fine.

Cons: The rooms are TINY. You have to really like the person that is staying in the room with you in order to make it work. The bed is comfortable and the bathroom is big enough.

Pros: Excellent location. Friendly staff. Great price. 15 to 20 minutes from airport. Newly renovated, everything is very clean. Small no frills hotel so no gym, restaurant, pool, minibar (though there is a small fridge), etc. There isn't even a front desk, just an attendant on duty. The check in/out are done by each person on a touch screen though the attendant can help. There is a secure luggage room if you need to check in early but they don't have a room ready. Rooms are very small as expected, not much room on either side of bed. Beds are super comfortable and queen size (though the description said double) which was great as we were on vacation and left early morning and came back super late (after midnight) each night and were very tired so a comfortable bed was a must. Even my mother liked the bed and she is super picky. Each room has total climate control (AC). The toiletries are very nice, cruelty free and smell super good but the shampoo is a 2 in 1. Breakfast is very nice, nothing super fancy but very tasty and they have pancakes, eggs, meats and cheeses and a variety of breads, pastries, spreads, juices and yogurt as well as a great coffee machine. I totally recommend this hotel with the caveats noted in the next section. Perfect location and price if you are staying one or two nights (we stayed three). Great location is you need a place to do the four S (sh**, shower, shave, sleep) and don't care about the extras. If you are a tourist, it's a five minute walk to the Hop On/Hop Off buses and canal stop as well as a cab stand and tram, and a five minute or less walk to a very nice park. We walked or took the Hop Ons everywhere and late at night when we came back it was 7 to 15 Euros for cabs or Ubers.

Cons: This is overall not a negative review as I recommend this hotel but there are a few things to keep in mind which may be a deal breaker for some. Biggest dislike is that there is no closet (just a small hanging rack) and no drawers so you will literally be living out of a suitcase, though there is a luggage rack in each room. The phone in my room didn't work the entire time, they said it was a network issue and couldn't get fixed right away. Not a huge problem but I was traveling with my 81 year old mother and had to knock on her room to check in instead of calling. Though there is elevator access to all floors, there is a very steep staircase from the street to the front door, not ideal to carry luggage up or down (though the attendant helped us) especially if you have knee problems as I do. The toilet paper was more like sandpaper. The rooms are super small by American standards. My mother and I each had our own rooms and hers had shelves in the bathroom but mine didn't. On our second night, after getting in late and going to bed around 1:15 AM, the fire alarm went off at exactly 3:00 AM in the whole hotel. Confusion reigned as everyone came out of their rooms and tried to figure out what was going on. Turns out because everything is new, it was a false alarm but the attendant on duty didn't know how to turn off the alarm and had to wait until the fire fighters showed up. These things happen, but as they don't have a formal reception/front desk it took a while to get the all clear and they didn't check on each room or apologize to anyone for the inconvenience. The whole thing took about 45 minutes which totally cut into our sleep time. Overall, I would recommend this place though not for a long stay due to the lack of a closet and drawers.

Pros: Nothing good can't be said about this hotel - they need reconstruction asap and better maintenace and new house keeping

Cons: Clean sheets on the bed and that was questionable

Pros: The location is excellent, the hotel staff are nice. I also appreciate the security, the acess is denied if you do not have the room card and at night it's necessary to use a ring bell.

Pros: I really enjoyed my stay at the hotel. The location was good, with a lot of night life and neat restaurants nearby.

Pros: Rooms are clean.

Cons: Rooms are really 'compact', and beds were not confortable.

Pros: Breakfast was very good, location was also ok. Tidy, nice hotel in general.

Cons: Room was small but we did not care about that as we did not spend time there.

Pros: location

Cons: rooms were very small, claustrophobic - esp for the price. also, not being able to smoke

Cons: Elevator response too slow and space too limited.

Pros: The location was good and central

Cons: The room must have been the smallest dubble room we have ever stayed in. We could hardly move around in the room!

Pros: The location is great.

Cons: The room is too small.

Pros: Close to city centre.

Cons: No kettle/coffee making facility in the room. Difficult to prepare milk for baby, need to ask for hot water from reception. They only gave hot water in a mug! Very inconvenient if need to prepare milk in the middle of the night.

Pros: Location, thats about it

Cons: -Some staff were rude, they need to be retrained in proper customer service and how to adress guests -there was some construction one of the lower floors, instead of giving us a room on a top floor, they (whoever makes the room allocation decision) decided to give us the disclaimer about the construction, and PROMISED that there wont be construction before 10 am nor on the weekend. Well guess what, Saturday morning, 9 am the banging starts. We complained, and after a rude response from the customer service lady, they offered to change the room. When i told her that they promised there wont be work on weekend, the lady on the phone actualy said "that wasnt me who said that". I have never encountered such idiofic response from a customer service front office person lol. My advise to the Marriott hotel management, when you have available rooms, just offer them to the guests instead of hoping that the guests wont complain. Who are you reserving these rooms for? - inconsistent house keeping. Sometimes they clean , ans sometimes they choose to skip. So you have to request someone to come and clean, and of course you have to deal with another rude customer service person yet again. My only regret was that i was very calm and polite, i should have put them in their place and taught them a lesson or two in customer service.

Pros: House keeping staff was excellent.

Cons: The check-in was really uncomfortable. I had booked a bigger size room via booking.com whereas they gave me a smaller room and forced me to purchase another room and that too at a higher price. They said that the room booked via booking.com is of smaller size. It took me around two hours to check-in.

Pros: The hotel was very clean, the staff was friendly, helpful, and knowledgeable. The location of the hotel was awesome.

Pros: The location is perfect for sightseeing since it is close to museums and shops as well as the tram. The staff is exceptional and could not do enough to accommodate our needs.

Cons: It was a little high in price but well worth it for the location and service.

Pros: Great location, friendly staff. The hotel is what you would expect from Marriott.

Pros: The location, the staff were friendly.

Cons: The club breakfast area carpet was disgraceful it was very very dirty for an upmarket hotel, and the food in the club was very disappointing with very little variety each day.

Pros: Very clean and very neat hotel

Cons: If i have to say something it will be the the cost is very high, but all the hotels in Amesterdam are costly .

Pros: All terrific..., room, staff, location all exceptional!

Cons: A bit pricy for breakfast!

Pros: Definitely value for money. It's right next to the Rijks and Van Gogh museums, among others, and also walking distance from other major attractions. Extremely helpful staff.

Cons: Only 3 lifts which can be hard when there are plenty of guests.

Pros: It was a gteat location and the staff was very helpful.

Cons: The room smell bad because the shower flooded the bathroom and the water went into the bedroom. I would rate this hotel 2 stars but definaely not 5 stars.

Pros: Gym Location Breakfast

Cons: Construction works

Pros: The shower was great but not enough towels for two people. Breakfast is excellent! The concierge service is superb.

Cons: I had requested two beds but got one king size instead. Paid for an exec room for nothing. Also no place to put clothes away. The towels are rough and so is toilet tissue.

Pros: Clean and tidy, friendly staff

Pros: Staff were very friendly and helpful. Rooms were clean and the breakfast was good value

Pros: The breakfast was very good quality and organic. Staff were super helpful and friendly. The atmosphere was very laid back and social. I liked being away from tourist areas and being so close to Vondelpark which is stunning. Room was clean and comfortable.

Cons: Being an environmentally conscious hotel I can understand why there wasn’t any air conditioning or a fridge in room. I was lucky weather wasn’t too hot but on a really hot day I think I would struggle. One unavoidable issue was the tram works happening on Overtoom which meant the normally super convenient 11 and 1 trams were diverted. This meant I had to better plan and allow more time to get places.

Pros: i want to send my special thanks to Sally , who helped us a lot on our journey.

Pros: its location, nice and attentive staff, cleanliness, and price.

Cons: the front doors open to all, (should have customers use cards to gain entry), killed two small roaches coming down from the ceiling in the restroom, no batteries in remote control for the t.v., and the tea machine was not working.

Pros: Good healthy breakfast

Cons: They could take more time for the check in and out at the reception, there was a mistake in our receipt but they never showed the final receipt when we checken out. I saw it later in my e-mail. Half of the staff was not speaking dutch, that’s a shame.

Pros: Staff, eco friendly, funky, good rooms/bedding, had a good "feel" to the place

Cons: Getting lost between A and B towers!

Pros: Bed was confortable

Cons: No ice maker

Pros: The staff was amazing, the facilities was great and at a good price. It is hard to find good hotels for a good value in Amsterdam when a lot is really expansive, but Conscious ticks all the box. It was a great stay.

Cons: I can't think of anything I didn't like.

Pros: Staff were friendly and helpful - we liked the eco friendly effort of the hotel.

Cons: It was at the end of a tram line, some way out from the centre, but not too difficult to reach. Quite expensive.

Pros: Staff were super friendly and the room was spacious

Cons: Construction activities were taking place in the tram line just in-front of the hotel which made transportation way more difficult than it would have been otherwise.

Pros: Very friendly staff, nice big and clean bathrooms, good breakfast. Also the room was really nice and dark with the curtains closed so you can seep really well.

Cons: Our room was on the lower ground floor and we got a lot of noise from people in other rooms and above us.

Cons: I’m sorry but the parking is very bad!

Pros: location was very good, close to the Van Gogh museum, easy to go from and to the Airport, the street is very quiet.

Cons: the room was very small. the bathroom was very dirty! we almost went to another hotel. disgusting!

Pros: Breakfast and coffee facilities, room service on request for milk and tea. Friendly welcome and flexibility of room availability. We were given rooms next to each other at the last minute so we can be together as we were in a bigger group.

Cons: The electrics in half of our room didn't work so we were not able to have light or charge our phones. The maid service came at 4.30 when we were getting ready so we were not able to let her in. She didn't then return so our rooms were never made up.

Pros: Well located near restaurants, museums and transportation.

Pros: Great location and clean and good sized bedroom.

Pros: We were upgraded to a nicer room when we checked in which was not expected and very appreciated. Good air conditioning. Bathroom space was large and clean. The light in the room nice. Close to a nice part of Amsterdam. The staff were very friendly. The sitting area next to the Lobby was inviting. We appreciated the notes in the room. We had a nice welcome and a nice gift partway through the stay.

Cons: In Amsterdam, you would expect flowers. There were no flowers in the lobby... the staff said there was a change in vendor and that the this will be remedied. The artwork in the rooms looked poorly thought out. There were photographs of animals all in a sequential row, like a panel. I think this detracted from a very nice room.

Pros: The location,and nice sleep it was comport,and very good barkfast

Pros: Bed was so comfortable! Quiet location in walking distance of museums, trams, and restaurants.

Pros: The room was huge and beautiful, the bathroom was amazing with a double headed rain shower and a separate jacuzzi and double sinks. We had a king sized bed, which in our room was just 2 towns pushed together, but it was very comfortable and nice.

Cons: The walls were a little thin and we had a room with a window on the street so we heard a lot of people walking by at night both outside the hotel and inside the hotel. The TV was mounted on a wall next to the bed, rather than facing the bed, so that was a little awkward.