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Cons: Food choice for vegetarian meal was horrible.

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: The crew was great and the seats were comfortable.

Cons: If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable.

Pros: Professional and friendly staff amazing cabin crew and pilots

Cons: The inflight wifi was not working the snack was only a biscuit

Pros: Nice crew, surprisingly fresh food.

Cons: Very cramped seating.

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: The flight is short, it was on time, boarding process was swift.

Cons: There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue.

Pros: Crew and staff were very nice. I got lucky and got the whole row to myself.

Cons: More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back.

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Pros: Nice crew, surprisingly fresh food.

Cons: Very cramped seating.

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: is nice flay

Cons: they are ok

Pros: Nothing really.

Cons: Their time.

Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.

Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: The flight is short, it was on time, boarding process was swift.

Cons: There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue.

Cons: Leg room was poor. No entertainment

Pros: Only cleanilyness inside the plane

Cons: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Pros: Good entertainment, tasty food, easy boarding and disembarking

Cons: nil

Pros: Staff were friendly

Cons: WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us...

Pros: The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good.

Cons: Better power options (universal plugs/power)

Pros: Lounge in Abu Dhabi was great!

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: Wonderful trip

Cons: A little rough air, but all was good

Pros: Amazing crew

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Cons: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

Cons: Paid for extra leg room seats and didnt get them

Pros: The crew was friendly and courteous.

Cons: Make seats more comfortable and food more tasty

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: 0

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Cons: The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking.

Pros: Fast boarding

Cons: Food isn’t tasty at all

Pros: Overall satisfied.

Cons: Train staff to be more responsive to customersn need

Cons: Average for business class. Didn't get value

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: Professional and friendly staff amazing cabin crew and pilots

Cons: The inflight wifi was not working the snack was only a biscuit

Pros: Great crew and comfortable sear

Cons: Older plane so entertainment system left a bit to be desired

Pros: Good entertainment, tasty food, easy boarding and disembarking

Cons: nil

Cons: More entertainment options

Cons: The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.

Pros: First rate crew, friendly and professional through the long flight. The food was excellent and the crew offered snacks and drinks between meals. I paid the extra to sit in a section upstairs that I was able to get up and move around frequently.

Cons: It’s a long flight but that can’t be helped. Economy seats are really cramped and so I paid $190 for more leg room on the way back. Would highly recommend. I wouldn’t sit right next to the bathroom again. (Check seat guru first) Also wasn’t able to check in with my mobile phone. Had to go through the line.

Pros: quick flight. tasty snack

Cons: nil

Cons: Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price.

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Cons: Qantas need to improve thier overall customer service

Cons: Leg room was poor. No entertainment