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Jane at Sydney International airport check in was amazing. She set up the whole experience to be a positive one.

Flight was fine with boarding starting a few minutes early. Not a fan of the crew pushing political messaging regarding indigenous naming of Brisbane city… really pushed it like I haven’t heard on Jetstar before.

The flight ticket were not reimbursed on Jan 22nd from Auckland to Wellington. Very Very dissatisfied.Please reimburse the ticket of my onward travel.

Flight was delayed both directions but once in the air was ok. Boarding out of Melbourne is just a mess.

80 minute delay on departure based on two no show pax; removal of checked bags. Boarding very awkward, and waiting in terminal until specific rows called (not zones). Overhead not used for boarding, but specific staff member notifying people at the top of the stairs. Numerous people noted "this is confusing" on boarding. Seats ok, but entertainment (and food, and seat selection) all at extra cost. Smooth flight, and friendly neighbours.

I was treated poorly in Dunedin by check in crew, then my bag was lost in Auckland. Never again.

They added the weight of my back to the carryon luggage and charged me NZ$75 for being over 7 kg.

The flight take-off was delayed which was fine but the staff seemed pretty over their jobs. The seats are very uncomfortable and the food was pretty average. Overall is was okay.

Flight departing too early at 06.15 Difficult to get to airport

Plane was more than 3 hrs delayed as the only plane on that day. Had to wait 1 hrs in the plane which was very unpleasent.