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Pros: Yes

Cons: Vegetarian Food to be Improved.

Cons: 4 hr delay

Pros: Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight.

Cons: 6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience.

Cons: Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now.

Pros: Included check-in baggage

Cons: Food options on the menu are very limited

Pros: Crew were lovely. Business class attendant was really nice.

Cons: Nothing. Great experience.

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Pros: Very punctual and well managed

Cons: Not the best landing and could've moved people from allocated seats to make flight more spacious

Pros: screen, ubs charger

Cons: be more careful with luggage; 8 flights on this trip and it would be this last one that my luggage cover was lost, and it wasn't a cheap one.

Cons: Dinner choices could be better. Slow boarding process.

Pros: Pretty much self serving at the back of the plane ( like it)

Cons: Those seats were not comfortable; each row was too narrow, felt like a Sardine fish packed in the can. After back home, swear not fly with Qantas again.

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Pros: Quick boarding

Cons: Plane was delayed. Second Virgin flight in a row for me.

Pros: Safe trip

Cons: Better food and choice of drinks

Cons: Everything

Cons: great water service

Pros: seat comfort

Cons: breakfast, coffee

Pros: Pretty much self serving at the back of the plane ( like it)

Cons: Those seats were not comfortable; each row was too narrow, felt like a Sardine fish packed in the can. After back home, swear not fly with Qantas again.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: The very good check in service at Changi Airport , for Business Class

Cons: The food ! Great on way over , poor on return leg from Singapore

Cons: Everything

Cons: Announce the app download well before boarding so that I can get it. I never had a chance

Pros: The price and ease of use to buy the tickets were amazing.

Cons: I bought travel insurance to ensure that if anything came up, the trip would be covered. Because of the fire in Australia and my asthma, my doctor recommended I no longer go on the trip. With my doctor's note, we were able to get a full refund on our airBnB rentals, but not on our flights. Turns out the travel insurance doesn't cover natural disasters and pre-existing conditions. It only covered if I got a disease right now and my doctor said I couldn't travel now. When we bought the tickets, the fires weren't drastically destroying much of the country's landscape and the air quality. I was still able to cancel the trip, but I only got $358 back from my $758 travel payment, and it cost me $100 processing fee. I pretty much only got $258 back. I also paid $50 for travel insurance that didn't really cover anything. I don't think I'm ever going to buy travel insurance ever again. It is what it is, and my health is more important than money...but still...

Pros: Safe trip

Cons: Better food and choice of drinks

Pros: Thank for the great staff

Cons: The chicken dish was a disappointment q

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Cons: The dim sums could be changed for something else.

Pros: Food and movies

Cons: Boarding time

Pros: Same old mediocre service a bit like catching a bus really very mundane

Cons: Food and entertainment

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Very punctual and well managed

Cons: Not the best landing and could've moved people from allocated seats to make flight more spacious

Cons: Flight delayed by 45 min Lost my checked bag

Cons: Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.

Pros: Yes

Cons: Vegetarian Food to be Improved.

Cons: Way cramped

Pros: Nothing!

Cons: I was booked on flight QF 74 from San Francisco, connecting in Sydney (3 hour connection) to Queenstown, New Zealand. When I went to check in I was told that I needed a transit visa for Australia because of my Indian Passport. When I booked the flight back in September, it was not a requirement to have a transit Visa. I was told by the Qantas supervisor that this was a new requirement as of October for Indian and Chinese passport holders even with brief connections. 9 people were in a similar situation the day before and denied boarding. I understand that things change, but I am very disappointed in the service provided to me. Of course, they could not help me get an evisa for Australia, but they were not even willing to help me search for it rebook a Qantas flight connecting in a different city/country. They did not even connect me with online reservations directly to quickly do something to be able to continue on my journey. They only gave me a phone number to call and sent me away. I tried the number and was on hold for almost an hour. Luckily, my friends were on a different flight on Air New Zealand that had seats leaving in 2 hours, and I almost missed that waiting to talk to someone from Qantas. I booked a ticket with Air New Zealand (by talking to their checkin agent, who was able to connect me directly with a reservations agent via a direct line, which was something I was hoping Qantas would help me with at a bare minimum) and I was able to purchase a ticket for that Air NZ flight and continue on. I’m VERY disappointed in the way that I was treated and not provided with assistance in a timely manner. I would have almost missed that flight and have to miss out on pre-arranged travel plans losing out on an additional $2000 in tour / accommodation bookings.

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Cons: Very comfy seats! Quick boarding process. Nice flight

Cons: It's a short 50 min flight, can't ask for anything more.

Pros: When it was finally over!

Cons: On time, attitude of Virgin ground crew in Sydney (only one) seat were tiny and uncomfortable.

Pros: Yes

Cons: Vegetarian Food to be Improved.

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney.

Cons: Nothing.

Cons: The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should

Pros: NYE celebration aboard, lovely staff, easy and peaceful flight

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Pros: Virgin are great.

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Pros: Food is always the best. I had the butter chicken for dinner. It was very delicious.

Cons: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.

Cons: Terrible service and all around outcome. Would not fly Air New Zealand again

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable

Pros: Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details.

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Pros: Entertainment and food and drinks. The recline in the chair allowed for sleeping.

Cons: I wish there was more seat room especially when the seat in front reclines.

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: The very good check in service at Changi Airport , for Business Class

Cons: The food ! Great on way over , poor on return leg from Singapore

Cons: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Pros: Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!

Cons: Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!

Cons: Announce the app download well before boarding so that I can get it. I never had a chance

Pros: Exit row seating.