Daily cleaning, installation of cabin HEPA filters on flights to Tulum
You cannot fly directly to Tulum. KAYAK recommends you fly to Cancún (CUN) (110.4 km from Tulum). From there you can rent a car or get a taxi.
The closest airport is Cancún (CUN) (110.4 km). KAYAK recommends you fly to Cancún.
You’ll need to travel 14 km to reach the Cancún city center from Cancún Airport.
Cancún is served by Cancún Airport, also commonly referred to as Cancun, Cancun Airport, Cancún Intl, or Riviera Maya. The airport code is CUN.
Most visitors from New Zealand can enter Tulum without restrictions.
Read more about travel restrictions for Tulum
Visitors from New Zealand are not required to quarantine after entering Tulum.
Visitors from New Zealand are not required to present a negative COVID-19 PCR test or antigen result upon entering Tulum.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Tulum.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tulum is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tulum with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tulum up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Limited entertainment, in main cabin food and bags cost extra even in international flights. United airlines is like flying budget airlines even when u pay for main cabin premium seats."
Pros: "Whole trip to Cancun without wifi"
Cons: "The seats are more crammed side to side and frontto back than EVER. No room to crack open a laptop.... iPad yes but not a keyboard."
Pros: "The flight was on time and we had room in the overhead bins. Flight attendants were nice and helpful."
Cons: "The entertainment options were lacking- I had seen most of the movies. I didn't pay for the food but it looked average. Beverage service was slow and trying to get additional drinks was near impossoble."
Pros: "poor service, rude flight attendants, no leg room, dirty plane..."
Cons: "poor service, rude flight attendants, no leg room, dirty plane..."
Cons: "... before takeoff necessitated return to gate from runway for technical inspection and approval before flight. That, plus de-icing, put us about one hour behind on departure."
Pros: "Happy with everything!! Upgraded to business class-from boarding, breakfast, blanket and exiting the plane-all was well:)"
Cons: "Recline was broken. Wi-Fi did not work. Sadly disappointed. Will go back to fly with Americanairlines ."
Cons: "Because we missed our connecting flight with United, we had to fly American from Dallas to Cancun."
Pros: "Clean friendly, on time"
Cons: "None of the entertainment system or WiFi setups were working. Need more water and refreshments"
Cons: "We never made this flight. United texted us multiple new gates confusing us. We stood at customer service for almost 3 hours never able to talk to an agent. Had to go to a desk to figure it out. It was still messed up in Dallas. Two in my party almost didn't make it to Cancun this day."
Cons: "The seats were super close , I felt like a sardine . My legs were cramped and it hurts so bad. The WiFi didn’t work as good as it was supposed to. They gave us a little bag of mixed snacks as if we were toddlers. $425 spent on a flight to be treated like that ? Never again"
Pros: "Great service great equipment and great prices!"
Pros: "Got there safe"
Cons: "We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God"
Pros: "I do like that you can charge your phone on the plane."
Cons: "I didn't realize with United economy tickets you have to check your carry on. That's why I love Southwest."
Pros: "Side adjustable headrests on seats."
Cons: "Lack of entertainment options."
Pros: "No delays. No problems"
Cons: "There should be more free food."
Cons: "Just wish a long flight provided some small amount of food and entertainment. Note, when boarding and the rear baggage racks are full, they should have those who haven't boarded wait outside while the people from the back come to the front with their luggage...or have those in the back wait to come to the front...it is too crowded and I got hurt."
Pros: "The crew at the desk in sfo and Dallas were great"
Cons: "Waited on tarmac for an hour in hot plane medieval conditions . Crew blamed pilots pilots, pilots said it was conflict of scheduling?! How does this even happen?"
Pros: "Not much. We did arrive intact. Crew was pleasant"
Cons: "Heh, it's 2017 and the halcyon days of travel are long gone . . . unless you're willing to shell out money . . . and more money. . . and more money. Flying is a demeaning experience where the airlines nickel and dime you for everything. Seats in economy are miniscule, your neighbors are in your laps, the food is objectionable and costly, entertainment non-existent or costly. Customers are cash cows who can be sucked dry for every amenity."
Cons: "Flight was delayed for 4 hours due to airplane maintenance"
Pros: "Very annoyed to pay for luggsge and that I keep the weight so strict if a bit over! Will not fly u again As it's not worth it - sorry - greed is rife!"
Pros: "Very informative about the flight."
Cons: "For entertainment you have to pay other airline like Jet blue and Delta doesn't. Food a little snack for a baby. I ask for water three times only water the flight attended always forget. It wasn't good flight."
Pros: "The attendants were absolutely wonderful and made our flight tolerable. Thank you again to the crew for working so hard and making our flight so much easier."
Cons: "Lack of communication - after we had checked in at the airport (under 2 hours before our international flight time) we were notified that our flight was delayed by an hour and 45 minutes. After waiting about 4 hours everyone started lining up in their respective rows and that's when the terminal United employees decided to inform us all that all passengers need to get in line at the desk first in order to get their passports inspected and get an approval stamp before lining up. Could have easily been done in the hour and 45 minutes of delay time we had. It's now 11:30 am, 2 hours past the original flight time and 15 minutes past the original delayed time, and we were all still in our respective lines to board the plane. The delay was due to the catering cart that had not yet arrived. So we were all waiting for about 30 minutes in line just to board the plane. During this time United decided to promote their Entertainment onboard and alcohol available for purchase once we are airborn. Finally when we were on board and about to be airborn is when the first apology was heard from the crew. This could have been managed much more effectively and professionally."
Pros: "The food was and entertainment was good. They had direct tv in every seat and I was able to watch a good show."
Cons: "The flight was delayed a few hours and they ran out of drinks."
Pros: "Will probably not a se UA for another flight"
Cons: "we had to pay to watch any channel."
Pros: "Early arrival"
Cons: "No free snacks"
Pros: "The flight was late and I missed My connection flight because of it. Unbelievable and unreliable flight and a horrible start for a vacation. SO sorry I took United!!"
Cons: "Unfortunately I am writing this letter to express my concerns and frustrations toward your stewardess on flight 1050, they were aggressive and condescending. A customer ask if they were serving drinks the male stewardess waved his hand and seemed quite annoyed and stated " mam what do you want to drink". In addition he would walk down the aisle and give you three wafer cookies , I'm wondering why three???? That's because he wanted me to pass them down as if I was in an assembly line rather than handing each customer a cookie. He walked through the aisle with water and never asked if anyone if they would like water. It was almost like he was annoyed at everyone in sight . I have never experienced such behavior on flight. I flew Unites AIrlines plenty of times and NEVER experienced this. The other customers in my row expressed their frustration with the unkindness of treatment during the flight. I understand it's a very hectic weekend with the holiday but there was absolutely no reason to experience such behavior. My party will not be looking forward to using united again!"
Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."
Pros: "The crew was wonderful. We accidentally left our Camera on the plane and didn't realize it until we got to our hotel. They had found it and returned it directly to our hotel. They saved our honeymoon."
Cons: "We had checked in early and selected seats together because this trip was our honeymoon. We or an alert saying our plane was changed as well as our seats and we were seated on OPPOSITE SIDES of the plane. We were then charged over $200 in order to sit next to each other. I even called United directly and they said there was nothing they could do. That's pretty inexcusable and ridiculous. If the customer service representatives are not Empowered enough to rectify such an egregious inconvenience, then why do they exist?"
Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Pros: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board."
Cons: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board. Have taken this route at least 6 other times with other airlines. Will never flight United again."
Cons: "There was no entertainment, no more food left when they got to my seat and the seats were really small"
Cons: "Overall becoming frustrated with paying airline inflated seat prices not reflecting current fuel prices, smaller space, fees for every little extra, no food even for international flight, not enough overhead storage even for one per seat, switching of payed for Isle seat to middle at last minute, not a clean flight_ trash in seat pocket when I boarded and overall feeling of just being a revenue stream and not a person."
Pros: "I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!"
Cons: "How shitty some of the passengers were to the crew and what was happening ."
Pros: "Everything was great"
Pros: "Can't beat a direct flight from Houston to sunny Mexico!"
Pros: "Having enough time to eat at Pappadeaux"
Cons: "My seats felt smaller than they used to. More in each others' space."
Pros: "Crew was nice and courteous and attentful"
Cons: "Flight left late and seats did not lean back"
Pros: "I made it to Cancun."
Cons: "When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake."
Pros: "I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks."
Cons: "One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all."
Pros: "Clean, quiet, more leg room than American, comfortable cabin temperature. Great crew."
Cons: "No inflight entertainment, purchase-only snacks, no seat-back displays or USB ports (the aircraft did have a 110V power outlet between the seats for a charger). Expensive wifi available."
Cons: "Very rude flight attendants and incompetent."
Pros: "I liked the ice with the Diet Coke I recieved thanks"
Cons: "My knees jammed into the seat in front of me! The least amount of legroom I've ever experienced ! My flight was already 730$ I guess you expected me to pay 97$ plus more $ to have a satisfactory seat assignment, sorry I thought I paid enough already"
Pros: "Everyone one was nice, plane was clean, nicest in flight bathroom I have seen"
Cons: "We were delayed 2 hours and our gate was moved twice. Due to the plane was late arriving to SF. Then when it got there,there was still another plane at our gate. We were given free in flight direct tv as compensation. But I think a discount on our next flight perchance would be more appropriate."
Cons: "If you don't like your job quit. If you are a flight attendant lose some weight you know the aisles are small! If you have been a flight attendant for years why can't you drive that damn cart and stop slamming it into me! Your menu said you had items your crappy flight didn't carry and you looked at me annoyed? I hate United"
Pros: "I was able to get on the next flight out."
Cons: "Was never told to check In at least 2 hours before my flight. I have never traveled internationally, and every email I received stated that I check in no later than 60 min before my flight so I went to check In one hour and 30 minutes before my flight and was told that it was too late to get on my original flight that was leaving well over an hour in time. Needless to say, I had to wait around for a flight that would be leaving 2 hours later and when I arrived at my destination, I had to pay for a taxi to get me to my resort when originally, it was included in my package. Everything after was fine, I was just really upset that I lost over 4 hours of my vacation trying to figure out how to get on the next flight out. The service at United was horrible. They seem to be very frustrated with their jobs and that is proven by the way they treat the customers. If I could rewind, I would have not driven 3 hours out of my way to go to Houston and I would have just left from a different airport. I have traveled quite a bit with southwestern and have had nothing but great experiences with them. Needless to say, I will try to avoid United as long as I can."
Airlines flying to Tulum have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Tulum
Masks required on board, masks provided on flights to Tulum
Social distancing seating
Middle seats unavailable to book on flights to Tulum
Testing for antibodies, testing for symptoms for flights to Tulum
Waiving of change fees. Search flexible flights to Tulum