Tulum car rentals
Search hundreds of hire car sites at once for hire car deals in Tulum
Tulum, QR, Mexico
12 May — 19 May
Same drop-off
Tulum, QR, Mexico
Wed 12/5
Noon
Wed 19/5
Noon
Driver's age:
Tulum car rental information
| Pick-up location | Tulum |
|---|---|
| Rental locations | 22 |
Tulum car hire reviews and directory
Avis![Avis]()
Best rated
7.8 Good (2 reviews)
4 locations in Tulum
Avis
Locations in Tulum
Av Coba Sur No 22 - Local No 11+52 984 871 2937
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
C.Fed 307 Chetumal PTO Juarez+52 984 875 7600
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Carretera Federal 307+52 984 151 7792
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
HOTEL GUESTS ONLY-Dreams Tulum Hotel+52 984 871 3383
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
5.6 Okay1 Apr 2018
Avis TulumPros: The car was great for what we wanted.Cons: The Avis representative in Tulum, MX was very difficult to work with at pick up and drop off. Avis offered insurance coverage at three times the total rental rate. My credit card company provides rental car insurance coverage so I opted to decline the Avis coverage. Upon drop off he attempted to find any way to charge us for any prior damage on the vehicle “since you did not pay for insurance.” We took great care of the car and added no additional damage (already had visible scratches and door dings in some places). It was over the top ridiculous!! I am still awaiting my final bill.
Budget![agency]()
4.7 Okay (14 reviews)
1 location in Tulum
Budget
Locations in Tulum
Plaza Av Coba Sur 2 Col+52 984 871 2876
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 08:00 - 17:00 |
4.0 Okay18 Apr 2021
Cons: They didn’t have the car I booked and didn’t offer an option there. Told me to look on another place
2.0 Mediocre14 Feb 2021
Cons: They did not have a car which I had rented.
2.0 Mediocre11 Jan 2021
Cons: No car available. The sales guy also refused to wear also refused to wear A mask. It was unbelievable
2.0 Mediocre8 Jan 2020
Pros: Did not respect my reservation and requested 10x the price upon arrival at budget tulum.Cons: That they honour my reservation!
2.0 Mediocre4 Jan 2019
Horrendous ServicePros: NoneCons: We showed up at the office to pick up our car and the agent said that even though we had a reservation, there were no cars because they decided to send all of the cars to Cancun. We pointed out we had a valid reservation but he said that doesn't obligate them to hold a car for us if they can rent it at a better price at some other location. He said he couldn't help us and offered no additional assistance.
2.0 Mediocre13 Apr 2018
Rude and no carPros: NothingCons: I arrived just after pick up time and was met by a rude staff member informing me that they have no cars today. After explaining that I had a reservation he just replied; "it doesn't matter there are no car today". So I had to walk around the other rental places and had to pay more.
10.0 Excellent11 Dec 2017
Pros: Everything
10.0 Excellent7 Sep 2017
Pros: No waiting. Easy process.
2.0 Mediocre16 Apr 2017
Pros: nothingCons: we went to budget even though we reserved a car they didnt have any car on hand. we had to take taxi
2.0 Mediocre1 Mar 2017
Cons: They was nobody at the rental office. We waited for an hour to return the car. Nobody showed up.
Alamo![agency]()
4.7 Okay (14 reviews)
1 location in Tulum
Alamo
Locations in Tulum
Av Coba Sur Esq Con Calle+52 984 871 2679
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
2.0 Mediocre3 May 2021
Pros: Nothing.Cons: You had no cars! I waited two days before taking a taxi to playa where I got a car immediately. It was literally faster to take a taxi to playa, rent a car, and drive back. Terrible experience.
2.0 Mediocre3 May 2021
Cons: They did nit have any cars. I waited two days before taking a taxi to playa del Carmen where I got a car immediately with no trouble.
2.0 Mediocre2 May 2021
Pros: Staff were fast with paper work.Cons: Could have checked battery, which turned out to be dead. Called them to jump start jeep and left us with jumper cables instead of new car and refund.
2.0 Mediocre9 Feb 2021
Cons: It was like a Seinfeld episode we made the reservation and we went there and they had no freaking car. We spend $50 in cab fare round trip to have no freaking car! Disaster
2.0 Mediocre15 Dec 2020
Cons: I arrived at Alamo to pick up a car I had reserved for 9am. I was told that there was no car available until several hours later and that would depend on if someone returned their rental on time. When I stated that I had a reservation for 9am, the staff member replied, "just because you have a reservation doesn't mean that there will be a car." I'm pretty sure that's actually exactly what it should mean. Save yourself the hassle and avoid Alamo in Tulum.
4.8 Okay17 Dec 2019
Pros: The car was goodCons: The staff forced be to pay extra fees and threatened me
7.2 Good14 Oct 2019
Pros: The car was in excellent condition.Cons: There were many hidden fees, including insurance and adding an extra driver. I wish the fees were more upfront. I was quoted 20 but ended up spending closer to 80 for 1 day. They didn't even tell me that it would cost me for an extra driver. I was just charged for it.
3.2 Mediocre18 Jan 2019
Pros: Staff was niceCons: Could have been better if they actually had cars to rent. Had to go elsewhere
10.0 Excellent21 Nov 2018
Wonderful servicePros: The staff at Alamo went above and beyond to help is with our rental. Would highly recommend and will certainly use again.
10.0 Excellent3 Dec 2016
Got everything what we had asked forPros: Pickup and dropoff was easy. Good customer service.
MEXRENTACAR ![MEXRENTACAR]()
4.6 Okay (3 reviews)
1 location in Tulum
MEXRENTACAR
Locations in Tulum
Av. Coba Sur M27 L22 LOC13+52 334 170 8243
2.0 Mediocre14 Apr 2021
Pros: Nothing. The rental company had no vehicles available at the time of pick up. My wife and I contacted customer service via chat and was informed to stay at the location until resolved. We waited 2+ hours while on vacation with no vehicle or refund. Customer service was terrible and will never utilize this website for any future plans.
Enterprise![Enterprise]()
3.5 Mediocre (4 reviews)
1 location in Tulum
Enterprise
Locations in Tulum
Av. Coba Mz18 Lt 01+52 984 873 0883
| Monday | 08:30 - 15:30 |
| Tuesday | 08:30 - 15:30 |
| Wednesday | 08:30 - 15:30 |
| Thursday | 08:30 - 15:30 |
| Friday | 08:30 - 15:30 |
| Saturday | 08:30 - 15:30 |
| Sunday | 08:30 - 15:30 |
2.0 Mediocre30 Mar 2021
Cons: no car was provided
2.0 Mediocre21 Mar 2021
Cons: They didn’t have any cars
2.0 Mediocre7 Mar 2021
Cons: There was no Enterprise office at the address given, it was an empty building. I called customer service, and they said they would send someone over. I waited for over an hour in the very hit sun, then gave up and walked to a different rental agency.
Hertz![agency]()
2.6 Mediocre (4 reviews)
2 locations in Tulum
Hertz
Locations in Tulum
Carr Tulum Boca Paila Km7+52 800 709 5000
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Carretera Fed. Tulum & Coba+52 984 871 2737
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
2.0 Mediocre1 Dec 2020
Pros: I was scammed, we had made the reservation for 76$ and he told me the car was not available, gave me an even worse car, and then charged me 200$. HE saw that I had to deliver it in Cancun and once I told him I was heading to the airport he scammed me.Cons: If they stick to their prices.
3.2 Mediocre7 Jan 2019
Don’t trust the pick-up timeCons: You book a car at 9am but they provide it at 4pm. Of course you have no info during that time and are just waiting. No one cares in Hertz, not their fault, no discount I do not recommend them at all
2.0 Mediocre4 Jan 2017
No carsPros: Nothing.Cons: Rude service people and no cars to rent.
3.2 Mediocre3 Jan 2017
Cons: I was refused the car on the day of original reservation - "sorry we do not have cars, will bring you one later in the afternoon". No car in the afternoon only the following late morning. Very poor service of Hertz, not even apology, would not recommend to anyone.
Ace![Ace]()
2 Mediocre (1 review)
1 location in Tulum
Ace
Locations in Tulum
Local 13 Avenida Coba+52 33 4170 8243
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
NU Car![NU Car]()
2 Mediocre (1 review)
1 location in Tulum
NU Car
Locations in Tulum
Avenida Coba Sur 38-B Mza. 036 Tulum Centro+52 998 253 6112
| Monday | 07:30 - 19:00 |
| Tuesday | 07:30 - 19:00 |
| Wednesday | 07:30 - 19:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 19:00 |
| Saturday | 07:30 - 19:00 |
| Sunday | 07:30 - 19:00 |
2.0 Mediocre8 Apr 2021
Pros: The car rental place had no carCons: To get the car I rented
Europcar![Europcar]()
2 Mediocre (1 review)
3 locations in Tulum
Europcar
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente+52 984 231 3660
Carr federal chetumal-puerto Juarez km259-100+52 984 877 2100
Ctra. Cancún - Tulum Km. 256.3, Zona costera 5 , Caleta Yalku, Col. Solidaridad, CP , Akumal, Quintana Roo.+52 984 875 1700
2.0 Mediocre15 Mar 2021
Cons: the online reservation and the car rental do not work together at all. I made a reservation online (boojed a car) but when I arrived at the car rental, they told me my reservation is worthless and they don’t even have cars anymore.
National![National]()
2 Mediocre (2 reviews)
1 location in Tulum
National
Locations in Tulum
Av. Coba Mz18 Lt 01+52 984 873 0883
| Monday | 08:30 - 15:30 |
| Tuesday | 08:30 - 15:30 |
| Wednesday | 08:30 - 15:30 |
| Thursday | 08:30 - 15:30 |
| Friday | 08:30 - 15:30 |
| Saturday | 08:30 - 15:30 |
| Sunday | 08:30 - 15:30 |
2.0 Mediocre30 Mar 2021
Pros: NothingCons: I agreed to a price and now they are trying to double
2.0 Mediocre27 Mar 2021
Pros: Nothing rude staffCons: Rude staff tried to double the price
Payless![Payless]()
2 Mediocre (1 review)
2 locations in Tulum
Payless
Locations in Tulum
Av Coba Con Av Tulum Andromeda+52 984 802 5546
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
Av Tulum Mza 6 Lote 6 Loc 3+52 984 802 5326
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
2.0 Mediocre25 Jan 2017
Pros: check out was quick with van service to departing airlineCons: -took almost 2 hours to rent the car - car had not been cleaned inside. We found wrappers and bottles -cost of mexican insurance was not disclosed til we were there - credit card hold was not disclosed til we were there - very poor English speaking skills - although we booked with payless, it ended up being a FOX car. We weren't sure this was even the same rental reservation we made til they found us in their computer system. - this was a typical hook and bait scam. The online price for the week was so cheap that we realized something else would be charged, but $457.00 for a week rental? GIVE ME A BREAK!!! I feel totally violated and scammed by this experience.
Economy Rent a Car![Economy Rent a Car]()
2 Mediocre (4 reviews)
1 location in Tulum
Economy Rent a Car
Locations in Tulum
Avenida Coba Sur 38-B Mza. 036 Tulum Centro+52 998 253 6112
2.0 Mediocre14 Apr 2021
Pros: I booked an automatic car. I came and they only had manual. I don't drive manual. They still charge me. Now I have to deal with my credit card to reverse the charges. Very disappointed
2.0 Mediocre8 Jan 2021
Pros: Economy Rent a Car is a complete scam. 1. The company where you are supposed to pick the car up isn't called Economy Rent A Car, it's called America Car Rental. 2. They address and name of the location sent in the confirmation email were both wrong. After walking for 45 minutes, I was finally able to reach someone on the phone who told me where I was supposed to go. 3. When I arrived at the America Car Rental company, I was told that they didn't have any cars to rent even though I had a confirmed reservation that was paid. 4. Without contacting anyone, I received an email stating that someone of what I paid had been refunded but not all. 5. I repeatedly questioned why I wasn't being refunded in full and was told via email that this wasn't their policy and that the balance wasn't refundable.Cons: This company is a SCAM, AVOID. They will take your money and not give you a rental car.
2.0 Mediocre17 Jan 2019
Pros: Didnt have car, or anything like it that we reserved. Wouldnt accept the insurance that we purchased for car, nor the insurance we then purchased ont he spot via their agency. Then said we would have to pay 3/4 of the total price of the car for the week EACH DAY, plus leave them 8000$. We left.
Sunnycars![Sunnycars]()
2 locations in Tulum
Sunnycars
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente
San Francisco de Asis, local 9
Recent reviews
America Car Rental![America Car Rental]()
1 location in Tulum
America Car Rental
Locations in Tulum
Av. Tulum por Crucero Coba, Local 2+52 984 871 2193
Recent reviews
51 travellers who rented a car in Tulum gave the car agency they used an average rating of 4.0
Car rental locations in or near Tulum
Good to know
Most popular car type | Economy |
|---|
When to book a rental car in Tulum
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for hiring a car in Tulum
- Book your rental car in Tulum at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Tulum
The average price of fuel in Tulum is $5.82 per litre over the past 30 days. Filling up a tank of fuel costs between $70 and $93, depending on the car size.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type in Tulum.
Car hire companies onsite at Cancun airport include Economy Rent a Car, E-Z Rent-A-Car and Hertz.
Car hire companies that offer shuttle or pick-up services from Cancun airport to off-airport locations include Economy Rent a Car, E-Z Rent-A-Car and Hertz.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Economy car rental in Tulum costs $2 per day, on average.