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Cons: horrible dry croissant for breakfast

Pros: The crew was really great and helpful

Cons: Only thing that could have been better was ginger ale.

Pros: Food was ok

Cons: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Pros: Seat was comfortable

Cons: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Pros: vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though.

Pros: The kindness of all people working on Swiss was very special

Cons: The food was not very special, but the chocolates were awesome

Cons: Nothing Everything was excellent

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.

Cons: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.

Pros: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Cons: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Cons: Seat spacing

Pros: Crew, seat

Pros: None

Cons: None hate the experience

Pros: Service was excellent

Cons: Carry on baggage size misleading

Cons: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Pros: All great!

Cons: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Pros: They have Economy class seats on the business class. Uncomfortable.

Pros: Service was very good

Pros: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.

Cons: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.

Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: Great

Cons: Room temperature control should be better.

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Pros: The crew was very friendly and helpful

Cons: Longer wifi time and faster connection

Pros: Every things was great .

Cons:

Pros: Discount offer

Cons: N/A

Pros: Crew was very polite and helpful.

Cons: Quality of food could be better Hindu meal was not as good as expected

Pros: The crew was quite pleasant and friendly - very accomodating

Cons: Entertainment system is outdated, the food was only passable. The chocolate was nice

Pros: Crew was great, seating comfortable.

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: The boarding process was easy

Cons: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.