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Pros: Friendly crew

Cons: Very good overall

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Pros: The boarding process was much easier and faster. No delayed flights.

Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?

Pros: Great crew

Pros: Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal.

Pros: I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic.

Cons: No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches.

Pros: Leg room always an issue. Crew really great.

Cons: Gluten free option

Cons: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?

Pros: Food was great

Cons: Connect flight time was cutting it short- sane scenario.

Pros: The crew was really nice.

Cons: There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.

Pros: Flight was ontime

Cons: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior

Pros: the airplane was brand new. l really like it and the crew was nice.

Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.

Pros: Outstanding service by the crew.

Cons: Seats in economy area little cramped

Cons: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

Pros: Full array of entertainment.

Cons: Seats were not too comfortable.

Pros: Great food. Plenty of restrooms

Cons: Late arrival. Had to run to catch the next flight

Pros: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Cons: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Pros: Seat is small

Cons: On time boarding

Pros: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.

Cons: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.

Pros: Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again.

Cons: The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat.

Pros: Crew was very courteous and helpful

Cons: More leg room

Cons: Lost our bags

Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS

Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE

Cons: Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.

Pros: The crew was o.k.

Pros: Reasonably comfortable seat

Cons: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Cons: Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.