Ontario car rentals

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Ontario, CA, United States
25 May — 1 Jun
Same drop-off
Ontario, CA, United States
Tue 25/5
Noon
Tue 1/6
Noon
Driver's age:

Ontario car rental information

Pick-up locationOntario
Rental locations31
Airport locations25

Ontario car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.2 Excellent (102 reviews)
3 locations in Ontario
Enterprise
Locations in Ontario
1344 E Holt Blvd+1 909 391 3292
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday09:00 - 12:00
3450 E Airport Dr Ste 400+1 909 937 8070
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
4950 Vanderbilt St+1 909 605 1905
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8.3
  • 8.4
  • 8.2
  • 8
  • 8.2
Recent reviews
10.0 Excellent8 May 2021
Pros: Friendly and helpful staff.
10.0 Excellent27 Dec 2020
Cons: Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.
10.0 Excellent22 Aug 2020
Pros: Everything went great!
8.0 Excellent11 Aug 2020
Pros: Staff was friendly and helpful. Pick up time took awhile and they did not have the vehicle I booked, but was able to work with me and gave me a good deal with something similar or yet better. Drop off was easy and quick.Cons: The vehicle wasn’t thoroughly cleaned (saw few stains on leather seats, dirty foot prints on back seats, and the drivers seat belt had a strong perfume smell. So I had to clean and sanitize myself esp during this pandemic I wanted to make sure everything was wiped down good before my road trip. It seemed like the car was just used before pickup so it looked like they did a quick wipe down of the car before I took it. In the end, I’d say the cleaning part could have been better.
4.4 Okay2 Aug 2020
Pros: drop was good, shuttle service to airport was good butCons: pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.
10.0 Excellent12 Jul 2020
Cons: Good
10.0 Excellent1 Jun 2020
Pros: Amazing customer service by our attendant Luo.
10.0 Excellent5 May 2020
Cons: Great experience.
10.0 Excellent5 May 2020
Cons: Great experience overall, customer service and vehicle condition were excellent.
7.2 Good4 Jan 2020
Pros: Price was good through Costco.Cons: Pick up process could have been faster with more service people.
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Rated no. 2
Hertz
6.9 Good (165 reviews)
2 locations in Ontario
Hertz
Locations in Ontario
3450 E. Airport Dr. Suite 100+1 909 937 8877
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
4295 E Jurupa Ste#103b+1 909 937 3909
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
  • 7.2
  • 7.1
  • 6.7
  • 6.5
  • 7
Recent reviews
10.0 Excellent15 May 2021
Pros: After our excellent experience at this rental agency, we will continue to book here whenever we fly in to Ontario airport. In addition to providing efficient and professional customer service, the staff was exceptionally friendly and helpful. The car was clean and well-maintained. Rental cost was considerably cheaper than the on Airport location. I will definitely recommend the staff to my family and friends. Very pleased with the complimentary drop-off service back to the airport after returning the car.Cons: I booked at this agency thinking it was on Airport. However, It’s only 2 miles away and once we got there, the level of customer service and friendliness of the staff was totally worth the minor inconvenience. One customer arrived after us and said that it was a $15 cab ride including tip from the airport.
2.0 Mediocre2 May 2021
Cons: Clean inside of car . Smelled like smoke
4.0 Okay25 Mar 2021
Pros: I did not like it at all. It was a fiasco. The staff seemed to be helpful, but then again they were not. I rented a car at the Ontario airport, or so I thought, because that was the location I put in my search, and that is the location that came up. It turned out that the actual rental lot was some 2+ miles from the airport rental location, with NO shuttle bus service. The lady at Ontario was able to assign me a car out of the airport lot, but told me that she could not modify the return location. I would have to return the car to the Jurupa location, or I pay another $70 something dollars. Once I dropped the car at the Jurupa lot, I would then have to hire a taxi or another cab to get to the airport itself, since there is no public transportation or shuttle between the two places--so why did I not just pay for the $70 difference? the lady told me at the counter. After I picked up a car at the airport, I drove to the Jurupa street lot, talked to the other staff person there, he typed something in the computer and said that he had modified my reservation: I could return the car to the airport lot, and told me that my fee was waived. But that was not so. When I returned the car to the airport lot today, there was no trace of the change of reservation and no waiving of the fees.Cons: The first car I was assigned had only half the plate--the other half was broken off--and the front seat was stuck in the most forward position, so the passenger's legs would not fit. The second car--an intermediate--was just passable, had 50,000 miles on it, and no floormats.
2.0 Mediocre8 Dec 2020
Pros: Nothing about dealing with them was pleasantCons: Drop box for keys for dropping off after hours
6.8 Good8 Oct 2020
Cons: The car smelled, as if a previous driver had been smoking in the vehicle, and it wasn’t throughly cleaned.
4.0 Okay2 Oct 2020
Pros: Dropoff was easy.Cons: The reservation was at a Hertz location OFF AIRPORT PROPERTY. I had to get a ride there at my expense. This may have been an oversight when I was booking, but I am pretty sure I reserved at the ONT airport location. I reserved a full size SUV but there were none available so I was stuck in a minivan instead. What is the point of a reservation if that vehicle type is not going to be available.?
7.2 Good8 Sep 2020
Pros: Vehicle was what I reserved.Cons: I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.
6.4 Good3 Aug 2020
Pros: The value was great.Cons: The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.
6.0 Good12 Jul 2020
Cons: It was ehh
6.4 Good10 Dec 2019
Pros: Staff at both Hertz locations were very helpful. Dave at the airport location was fabulous, and helped me out with my car rental issuesCons: Please make it clearer that the pickup spot is not at the airport. This caused a lot of trouble, time, extra costs, and hassle for me. The car was not ready for me. It was still being worked on by the mechanics (ok that in itself is not reassuring). It was to be done by 1000. I showed up @ 1330, and the car was not on the premises because it was not ready.
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Rated no. 3
Fox
6 Good (246 reviews)
1 location in Ontario
Fox
Locations in Ontario
1776 E Holt Boulevard+1 909 635 6390
Monday04:00 - 23:59
00:00 - 00:00
Tuesday04:00 - 23:59
00:00 - 00:00
Wednesday04:00 - 23:59
00:00 - 00:00
Thursday04:00 - 23:59
00:00 - 00:00
Friday04:00 - 23:59
00:00 - 00:00
Saturday04:00 - 23:59
00:00 - 00:00
Sunday04:00 - 23:59
00:00 - 00:00
  • 6.2
  • 6.3
  • 5.8
  • 5.7
  • 6.1
Recent reviews
2.0 Mediocre10 May 2021
Pros: The worst experience I've had renting a car. When I got there they said my reservation was cancelled but for 60 extra dollars they'd have a car for me. I spent countless hours on the phone getting absolutely nowhere except for the fact that they were going to do nothing about their mistake.Cons: They could have had technology that communicates with the other systems more efficiently. How can one site confirm the reservation the day before, and, when I arrive Fox's system is claiming it was cancelled. Never again!!!!
4.0 Okay8 May 2021
Pros: Pick up was fine. They didn’t have the car we reserved. We got an “upgrade” but it was pricey.Cons: Not charge me so much.
8.0 Excellent26 Apr 2021
Pros: Wery helpful and friendly. Didn't have the reserved car. Did a hard upsell. Ended up doubling the estimated cost. But we got a bigger and better car. It all worked out.Cons: Have more car's
10.0 Excellent16 Apr 2021
Pros: I was a little worried about having to take two shuttles at the Ontario airport, and it went flawlessly on both ends
2.0 Mediocre11 Apr 2021
Pros: They gave us a car.Cons: We had to take a car rental shuttle to where the other car rental places, then waited 20 minutes for the fox shuttle to take us to their location. They told us we were late and that they didn’t have the car we actually reserved but for only $90 we could have a size larger. They upsold us on the prepaid tolls as well, and it ended up doubling our initial cost. The car itself was older than normal rentals and smelled of previous drivers. The return of the car was also a huge hassle. We again waited for a shuttle, drove past the airport to get to the regular car rental area, then waited for another shuttle to take us to the airport. I really wish Kayak wouldn’t even work with Fox in the future.
2.0 Mediocre6 Apr 2021
Cons: The shuttle service my wife and I waited 45 mins and had to call multiple times to get somebody come pick us up at the air potty and take us to FOX car rental.
2.0 Mediocre30 Mar 2021
Pros: Nothing. The car was old, and smelled like cigarette smoke.Cons: The car could have been newer like the other car rental agencies.
6.0 Good21 Mar 2021
Cons: The car could b better. Unlimited miles to locals and tourists.
8.0 Excellent11 Mar 2021
Pros: Nice peopleCons: Car was uncomfortable to sit in for long periods
2.0 Mediocre1 Mar 2021
Cons: The most convoluted shuttle system and ghetto experience I’ve ever had renting a car.
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Rated no. 4
Alamo
8.6 Excellent (94 reviews)
1 location in Ontario
Alamo
Locations in Ontario
3450 E Airport Dr Ste 300+1 888 826 6893
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
  • 8.7
  • 8.6
  • 8.5
  • 8.6
  • 8.5
Recent reviews
10.0 Excellent30 Mar 2021
Pros: Everything was good here.Cons: Everything was smooth like our other 50 rental times!
6.0 Good4 Mar 2021
Cons: Car smell to dog and with dog hair on seats, rear tires barely legal tread, scary moment at rain driving due to rear aqua planning, stop to check tires and discover almost no tread on rear tires
2.0 Mediocre2 Jun 2020
Pros: I wasn’t even able to rent the car. I reserved it online with an Apple credit card. When I was dropped off at the airport to pick up the car with the SAME CC I used to reserve it I was told I couldn’t rent it because they don’t take that CC. I had no ride home, no other CC’s. I was forced to use a different rental company that was more than twice the price. And the guy was a jerk about it to boot.Cons: Update your systems to take CC that online allows. It was a terrible inconvenience and put me in a financial bind considering I have to pay almost $400 more for a rental. I’m beyond disappointed.
10.0 Excellent14 Feb 2020
Pros: New car, fast and easy check inCons: nothing comes to mind
10.0 Excellent10 Feb 2020
Cons: The . Mini van was comfortable, had alot of space. Driver well. Cost was good too. I would buy this car.
4.4 Okay3 Jan 2020
Pros: The person Sarah who I encountered at Alamo was rude and refused my reservation!! The reason given was that the reservation was made within 24 hrs and it was not! There was no options given to us by her not until we contacted the 800 number and asked for a supervisor we got our reservation! Also we had booked for 3 days and set the return of the vehicle to 12 midnight and Sarah change it 948am! Extremely dissatisfied with AlamoCons: Better friendly customer service by Sarah as she definitely wasn’t a happy camper
9.6 Excellent19 Dec 2019
Cons: Couldn't have been easier and friendlier,both on pickup and dropoff.
8.0 Excellent1 Dec 2019
Pros: The staff was accommodating.Cons: The price could have been better.
7.2 Good11 Nov 2019
Cons: There was not enough vehicles when I went to rent my vehicle. I had too settle due to a vehicle recall so a lot of the vehicles were taken out of rotation.
10.0 Excellent22 Oct 2019
Pros: The guy who helped me was very friendly and wished me happy birthday!Cons: I guess the only thing would have been more details on setting the car up (e.g. bluetooth, seats and mirrors)
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Rated no. 5
Avis
7.6 Good (42 reviews)
2 locations in Ontario
Avis
Locations in Ontario
1366 East Holt Boulevard+1 909 986 7570
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3450 East Airport Drive, Suite 500+1 909 390 1441
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
  • 7.9
  • 7.9
  • 7.5
  • 7.6
  • 7.5
Recent reviews
10.0 Excellent17 May 2021
Pros: Very friendly agent, car was perfectCons: Drop off was a little confusing
2.0 Mediocre16 May 2021
Cons: The place was closed when we got there, no way to pick up a car.
2.0 Mediocre24 Apr 2021
Cons: Customer service The professionalism of the supervisor The bald tires on the initial rental and the replacement. The price of the extension And finally the policy on Forgotten ID's for replacement car
2.0 Mediocre17 Nov 2020
Pros: The airport ran out of cars and my reservation was shifted to a nearby Avis 2 miles away. I went to get my car but they were closing. The employees refused to help me get my car.Cons: Actually give me a car. I asked the airport if they could accommodate and they send they would if I gave them $300 more for an upgraded car. This entire situation was not my fault and I decided to not do business with Avis. I will not rent with Avis in the future.
10.0 Excellent5 Oct 2020
Pros: Mustang GT - lot of kick
7.2 Good16 Oct 2019
Not given vehicle promisedPros: No wait timeCons: Vehicle given was too big for my wife to feel comfortable driving.
3.6 Mediocre17 Aug 2019
Pros: Noting the sales associates was very rude and unhelpful when I called to explain to them what was going on a guy was screaming at me ask me what doses he want me to do the air condition was not that cold and the last person who had the car had a dog so my asthma was acting up thay told meCons: Thay told me to drop off the car at 6:00pm when I got there thay was close
2.8 Mediocre15 Jul 2019
Cons: The agent checking out my car charged me for gas without even checking the gauge. When I asked him he started getting abusive. I had to go talk to the office clerk to get the matter resolved. I have reported the field agent's bad behavior to Avis.
3.2 Mediocre26 Mar 2019
Pros: Easy drop offCons: Everything else. Dirty car, inside and out. Including dents & scratches. When I have rented with Enterprise, they won’t rent out cars with damage larger than a golf ball size. This looked like someone hit a pole. Not to mention they I wasn’t provided with the type of car I reserved online.
4.8 Okay14 Mar 2019
Cons: Took over an hour to get my car. No one at check in counter for 20 mins. No cars available. Had to wait for hem to be cleaned.
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Rated no. 6
Dollar
7.6 Good (53 reviews)
1 location in Ontario
Dollar
Locations in Ontario
3450 E Ap Drive Suite 100+1 866 434 2226
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
  • 7.9
  • 7.8
  • 7.6
  • 7.5
  • 7.5
Recent reviews
8.0 Excellent4 May 2021
Pros: The process, and light traffic of people at the airport, made it a breeze.Cons: Not getting surprised by additional charges above what was agreed would have been optimal. Poor foresight on rental companies should not translate to customer pain. Bad business.
2.0 Mediocre3 Apr 2021
Pros: The manager at the chino hills location for Avis ‏was a big help. Otherwise the service was horrible and I will never use Avis again. I will use them as an example of bait and switch.Cons: Almost everything. Avis is horrible. Thanks to Kayak for providing a good option. I would not take the insurance again as it does not ‏cover the entire replacement cost of the vehicle. Lesson learned to take your insirance option. Slick marketing though.
10.0 Excellent26 Nov 2020
Pros: Helping me with accommodations to drop off the car at different location
8.0 Excellent8 Oct 2020
Pros: Friendly staff, easy entry sequence and fastCons: still need a receipt for my employer.
10.0 Excellent5 Oct 2020
Cons: The Dodge Grand Caravan was not Bluetooth equipped, so that was a challenge. Other than that it was an excellent vehicle, spacious and comfortable and traveled the distance well.
2.0 Mediocre5 Oct 2020
Pros: The staff was friendly when they told me I could not pick up the rental because according to them the bank I have used for the last 5 years is not a "real bank" to them. Then I tried to add my second driver which I was told was free on the website and they wouldn't let me do that. So I never received my rental car.Cons: Communicate that Chime bank cards are Not accepted so then I know to have a second driver registered who has another bank card.
9.2 Excellent6 Aug 2019
Pros: Loved the suburbanCons: The pickup could’ve been a little more smooth. The gal wasn’t very responsive and a of mind friend got another car for our group which wasn’t clean and had a broken chair. She didn't communicate very well and left us to wonder what was going on before she cane back 15-20 minutes later.
7.6 Good5 Jul 2019
Pros: The vehicleCons: Customer service. Very dry and didn't explain more details on what could happen if I dropped off the car at a later time .
10.0 Excellent7 May 2019
Pros: Staff very friendly and helpful , love the service.Cons: N/A
10.0 Excellent23 Jul 2018
Pros: We arrived late due to air plane delays. Staff waited passed closing time to ensure we were taken care of.Cons: Nothing
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Rated no. 7
Thrifty
7.6 Good (54 reviews)
1 location in Ontario
Thrifty
Locations in Ontario
3450 Airport Drive+1 877 283 0898
Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
  • 8
  • 7.7
  • 7.5
  • 7.3
  • 7.3
Recent reviews
6.0 Good29 Dec 2020
Pros: Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was right
10.0 Excellent6 Oct 2020
Pros: Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.
9.6 Excellent3 Aug 2020
Pros: Yes thank you for thatCons: To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.
6.4 Good2 Jun 2020
Pros: The vehicle was great.Cons: Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.
2.0 Mediocre16 Mar 2020
Pros: Attempted to cancel for full refund due to coronavirus and you/expedia/thrifty wouldn't let me. Shame on you.
2.0 Mediocre18 Feb 2020
Cons: communication. My flight was delayed one hour meaning it landed at 11:20pm. I was concerned that thrifty would be closed by then so I called to confirm that same day. The person who answered said that the counter would be open 30 minutes after the flight lands no matter how late. I arrived at the counter 20 minutes after landing (20 minutes after the arriving at the gate) and sure enough they were closed meaning I had to rent elsewhere. Very poor experience.
10.0 Excellent28 Dec 2019
Pros: The lady who helped me at front desk was friendly and helpful.
10.0 Excellent16 Dec 2019
Pros: The staff at the Hertz counter were very friendly and helpful.Cons: With an 11:00 PM pick up time scheduled It would have been nice to know that the Thrifty office closes at 11:30 PM, but that the Hertz office could help us. Our flight was delayed and we didn’t get to the rental car pick up location until after midnight. The person answering the toll free number didn’t refer us to the Hertz counter but gave us a number to call which was a dead end. Thankfully we went to the Hertz counter for help and they took great care of us.
3.2 Mediocre4 Nov 2019
Pros: Horrible first experience with thrifty. The staff was in a rush and they weren’t being professional.Cons: They didn’t tell me the exact drop off time so I ended up paying a lot more than I had to.
10.0 Excellent31 Jul 2019
Pros: good car
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Rated no. 8
Budget
7.4 Good (90 reviews)
2 locations in Ontario
Budget
Locations in Ontario
1366 East Holt Boulevard+1 909 391 2651
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
3450 East Airport Drive #200+1 909 390 1439
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
  • 7.6
  • 7.8
  • 7.4
  • 7.2
  • 7.2
Recent reviews
4.0 Okay13 Apr 2021
Cons: The staff needs to be more understanding and hospitable to guest.
2.0 Mediocre29 Mar 2021
Pros: The representative on the return if the automobile was rude, condescending and telling us that we were lying. We were told by the representative while renting that we could return an hour late and we made sure we asked that again to avoid late fees or at worse paying for another day. The cars AC did not function and we given an invoice to pay for another extra day. Worst customer service I have experienced.
6.0 Good20 Sep 2020
Pros: Great car, clean.Cons: The workers were extremely rude, and not helpful.
2.0 Mediocre8 Sep 2020
Cons: My rental wasn’t honored. When I arrive to the terminal I was notified that there was No vehicle for me.
10.0 Excellent4 Jun 2020
Pros: The auto pick up was easy and simple plus, the car was clean as well.
5.2 Okay23 May 2020
Cons: The car was very dirty - the seats were stained and filthy and the car smelled of smoke. I have pictures and video.
6.0 Good4 Sep 2019
Pros: Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous eventsCons: 1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.
7.6 Good8 Aug 2019
Cons: Making sure computer system are always in running
7.6 Good30 Jul 2019
Pros: Friendly staff and helpfulCons: A little bit faster process
10.0 Excellent22 Jul 2019
Pros: yesCons: know at this time
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Rated no. 9
Payless
7.2 Good (69 reviews)
1 location in Ontario
Payless
Locations in Ontario
3450 E Airport Drive+1 909 390 1750
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
  • 7.5
  • 7.3
  • 7
  • 6.9
  • 7.5
Recent reviews
6.0 Good19 Oct 2020
Cons: Inform the customer about the $250 deposit
10.0 Excellent29 Aug 2020
Pros: Nice car. A few bucks less than others. Overall zero problems so I’m happy.
10.0 Excellent24 Aug 2020
Pros: Efficient and fast service.Cons: keep up
8.4 Excellent13 May 2019
Cons: Car was a little dingy- it was clean, but the interior was pretty worn.
6.0 Good17 Aug 2018
Cons: I had asked for a midsize sedan and they said none were available and gave me an SUV. When I got to the lot there were several sedans out there and people coming out after me were getting in them. Also the gentleman took note of my car number and said he would bring the car up. Which he did not do. After standing in the sun for some time I had to ask another attendant and then walk to the corner of the lot to get the car. They did not have a record of me renting through Kayak and had to call over the supervisor to change the pricing which took up time. Joanna
2.0 Mediocre19 Mar 2018
Total failPros: NothingCons: When the desk was closed early despite my booking for an evening arrival I called the next day to attempt to pick up the car again and was told it would be an additional $350 for the new rate.
10.0 Excellent14 Dec 2017
Great experience and great pricePros: The price
2.0 Mediocre28 Apr 2017
Won't rent from them again!!!Cons: They had only two reps working and over 50 people waiting in line. It took two hours to get my rental car after getting their and Payless is closed after 10pm so they have it handled by Fox. The reps were rude and there were no cars available. The amount I was charge was not the same as the amount shown on my rental through Kayak and their argument was that it was the taxes. They finally got a manager and although he was able to fix the overcharge but the car they gave me was horrible and not what I had requested. Incredibly disappointed!!!
7.2 Good20 Feb 2017
Car was great, but DO NOT BOOK THE INSURANCE THROUPros: Car was fine (although we had to wait 20 minutes for it to be ready at pickup).Cons: The insurance that was pushed through the Kayak site was a scam. Turns out this is insurance (from Allianz) is completely separate from the insurance that the rental company (Payless) accepts.
2.0 Mediocre6 Feb 2017
Waited hours and gave upCons: We arrived in Ontario right on time, but when we made it to the rental car desk we were told to wait. And hour later (with a crying baby) we were told to expect anywhere from an hour to two hours later, or even more. Thankfully, I had made a second reservation at Alamo. They got us into a car. While all of the rental agencies were backed up, Payless was the longest wait with the least amount of information.
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Rated no. 10
Economy Rent a Car
5.3 Okay (45 reviews)
1 location in Ontario
Economy Rent a Car
Locations in Ontario
204 N Vineyard Ave+1 800 201 8088
  • 5.4
  • 5.6
  • 4.9
  • 5.2
  • 5.3
Recent reviews
8.4 Excellent8 Jan 2020
Cons: The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.
10.0 Excellent24 Dec 2019
Pros: The staff overall made my first experience well worth it.Cons: Honestly, there’s nothing that needs to be better.
4.8 Okay18 Nov 2019
Cons: The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.
2.0 Mediocre20 May 2019
Pros: They dropped me off at another rental car companyCons: Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airport
4.4 Okay4 Apr 2019
Cons: The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.
2.0 Mediocre20 Mar 2019
Cons: They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservation
2.0 Mediocre7 Jan 2019
Terrible bad experienceCons: When i did my reservation it said unlimited miles and when i went to pick up the car they told me it was only 185 miles per day so they charged me 20 dls more per day to be unlimited. Didn't like it at all
2.0 Mediocre23 Oct 2018
Pros: NothingCons: We were charge one price online and when we arreive to pick the car up we were charge another $166 and they charge the deposit instead of putting it on hold The worst place ever you should read the reviews on yelp about this place 95%bad and everyone is complaining about the same thing they are taking people money never again I really wanted to contact the authorities to investigate this place
2.0 Mediocre13 Jun 2018
Local driving only and extra fees were high.Pros: NothingCons: Local driving only and extra fees were high. Would've been helpful to find out before I got dropped off.
4.8 Okay28 Apr 2018
Would not want to deal with them again.Pros: The car was in good condition and the shuttle bus arrived pretty fast.Cons: After I made the reservation, I logged in the website to double check all the information was correct but found out the booked dates shown on their website was totally off. Called the customer services and they insisted the reservation would have no problem. Not feeling comfortable with the booking, I requested cancellation but they refused to because I booked it through the third party website, Kayak. I was left with no choice but keeping my fingers crossed. The pick up place was not in the regular car rental area by the airport which they did not specify in the email. I was already at the car rental area then realized they are actually inside a small inn so had to call them whereas the local office number was not in the confirmation email so I had to call the main office of the company then got transferred. There was a tiny working station inside Folk Inn for pickup and drop-off. The staffs were ok but did not greet customers warmly. I had to wait for 20 minutes to talk to them even I already had reservation while the prior customer were having some insurance issue, all due to that they had only one computer working. The company also requires the customer to clean the car themsleves as there is a $100 fine even if you left a piece of paper in the car when returning. I am really amazed that the company is still running with this kind of service.
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Rated no. 11
NU Car
8.2 Excellent (3 reviews)
1 location in Ontario
NU Car
Locations in Ontario
Ontario Airport Hotel & CC+1 855 788 7030
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
  • 7.3
  • 9.3
  • 8
  • 8
  • 8.6
Recent reviews
6.0 Good13 Jun 2018
Room for ImprovementPros: Car ran well Shuttle to/from airport was easy Checkout was easyCons: Very slow check in. Needed more employees at the counter No coordination with insurance purchased online - they could not find my policy number which added to the check out time. Car was obviously a smoker's car that they tried to cover up with deodorizer. Wasn't effective, car was unpleasant. After 5 days, they still have not refunded my deposit. Likely will not use this rental company again.
8.8 Excellent9 May 2018
Great valuePros: Nice people and great price.Cons: Car was almost empty when I got it. Also had no license plate so I was constantly worried I was going to get pulled over.
Rated no. 12
Airport Van
7.2 Good (29 reviews)
1 location in Ontario
Airport Van
Locations in Ontario
636 E. Holt Blvd909-986-8500
  • 7
  • 7.3
  • 7.3
  • 7.1
  • 7.5
Recent reviews
7.6 Good20 Jul 2020
Pros: The rental price was very reasonable.Cons: Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.
2.8 Mediocre30 Jun 2020
Cons: The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.
2.0 Mediocre23 Jun 2020
Pros: Horrible experience will never use AVR.Cons: For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.
2.0 Mediocre22 Jun 2020
Pros: When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons: The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.
2.0 Mediocre19 Jun 2020
Pros: Absolutely nothing.Cons: This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!
10.0 Excellent7 Jun 2020
Pros: Super easy super friendly great galCons: The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the future
3.6 Mediocre7 Jun 2020
Pros: Wasn’t given instructions in after hours drop off.Cons: Could not get a hold of the location by phone. Out of 16 tries, they answered once.
4.4 Okay27 May 2020
Pros: The price was goodCons: The staff was not available upon pickup or drop off. The van was old and not clean.
2.0 Mediocre29 Mar 2020
Cons: Should make booking ability unavailable or write on Yelp “Temporarily Closed”. Did not inform customer until the day of the booking that they’re closed. Caused much inconvenience!
10.0 Excellent17 Mar 2020
Pros: Staff was very helpful. I had a dilemma and I needed to pick up the vehicle earlier than scheduled, Erika was able to make this happen. Upon return, Alicia was very personable and professional. I left my gate card in the rental vehicle and when I returned to pick it up she came curbside to give me the card. I was impressed with her all around customer service. In fact I was very impressed with the two ladies courtesy and professionalism in making this an excellent car rental experience. I will certainly use them again.
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Rated no. 13
National
7 Good (6 reviews)
1 location in Ontario
National
Locations in Ontario
3450 E Airport Dr Ste 300+1 888 826 6890
Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00
  • 7.3
  • 7.3
  • 7
  • 6.6
  • 6.6
Recent reviews
10.0 Excellent22 Nov 2016
Pros: I was greeted cheerfully and finished with everything quickly. The woman helping me signed me up for the Emerald Club and made things very enjoyable.Cons: The only thing I didn't like, was hard it was to pick a car.
2.0 Mediocre7 Nov 2016
Cons: They over. Barged me
10.0 Excellent27 Oct 2016
Pros: DROP OFF IS ALWAYS POSITIVE WITH NATIONAL IN ONTARIO. PICKING UP THE CAR WAS FAQVORABLE
8.0 Excellent24 Aug 2016
Pros: Helpful staff in Ontario airportCons: Short, irritated staff in San Francisco airport, extra charges even though I asked multiple times if the fee was confirmed.
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United Auto Rental
2 locations in Ontario
United Auto Rental
Locations in Ontario
1150 S. Vineyard Ave+1 909 605 0550
4425 E Airport Drive+1 909 605 0550
Recent reviews
ADDCAR RENTAL
1 location in Ontario
ADDCAR RENTAL
Locations in Ontario
4425 E. Airport Dr 101
Recent reviews
Allied
1 location in Ontario
Allied
Locations in Ontario
204 N Vineyard Ave+1 909 218 4482
Recent reviews
Avr
1 location in Ontario
Avr
Locations in Ontario
Ontario Airport
Recent reviews
Eagle Rent A Car
1 location in Ontario
Eagle Rent A Car
Locations in Ontario
Ontario airport
Recent reviews
Easirent
1 location in Ontario
Easirent
Locations in Ontario
Ontario International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Europcar
1 location in Ontario
Europcar
Locations in Ontario
Please Go To Fox Counter+1 909 635 6390
Recent reviews
Rent-4-Less
1 location in Ontario
Rent-4-Less
Locations in Ontario
1336 East Holt Blvd(909) 635-2600
Recent reviews
Rhodium
1 location in Ontario
Rhodium
Locations in Ontario
Ontario Airport. Off-airport. 1776 E Holt Boulevard+1 909 635 6390
Monday04:00 - 23:59
00:00 - 00:00
Tuesday04:00 - 23:59
00:00 - 00:00
Wednesday04:00 - 23:59
00:00 - 00:00
Thursday04:00 - 23:59
00:00 - 00:00
Friday04:00 - 23:59
00:00 - 00:00
Saturday04:00 - 23:59
00:00 - 00:00
Sunday04:00 - 23:59
00:00 - 00:00
Recent reviews
Sunnycars
1 location in Ontario
Sunnycars
Locations in Ontario
E Airport Dr 3450
Recent reviews
Yesaway
1 location in Ontario
Yesaway
Locations in Ontario
2500 E Airport Dr Ontario, CA+1 424 800 4990
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
Recent reviews
Zeeba Rent-A-Van
1 location in Ontario
Zeeba Rent-A-Van
Locations in Ontario
2900 E Airport Dr.+1 800 940 9332
Recent reviews
1000 travellers who rented a car in Ontario gave the car agency they used an average rating of 7.1

Car rental locations in or near Ontario

Good to know

Most popular car type

Compact

When to book a rental car in Ontario

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for hiring a car in Ontario

  • Like most cities in Canada, Ontario is designed for private vehicles. This means visitors to the city will be much better off renting a car than relying on public transportation to get around. This is especially the case if you plan to visit one of the state or national parks neighboring the city, like San Bernardino National Forest, which is just 56 miles away and would be nearly unreachable without a car at your disposal.
  • If you are like most travelers renting a car, the first step of your journey post-flight is to pick up your hire car. For those landing at Ontario International Airport, you can reach the airport’s hire car center by taking one of the 24/7 shuttle buses departing from outside of the main terminal.
  • The hills and mountains around Ontario are some of the natural highlights of any trip to the city, but what happens when you are on a narrow mountain road, you meet another car, and neither of you can pass by each other? In cases like this, as uncommon as they may be, the vehicle that is facing downhill must yield to the uphill facing driver and back up to make room for the other car. The reason for this is that the downhill-facing car has (at least theoretically) greater control and maneuverability.
  • Ontario, similar to much of California, faces a bit of a daily rush hour during the work week. The morning rush hour can be expected to pick up around 7:00 a.m. and lasts until 8:30 a.m., while the afternoon rush hour lasts from 4:00 p.m. to 6:00 p.m. However, the rush hour traffic is actually quite mild, so visitors and commuters alike won’t have much to worry about.
  • Book your rental car in Ontario at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Ontario

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Ontario are Alamo (8.6, 226 reviews), Enterprise (8.0, 208 reviews), and Thrifty (7.6, 69 reviews).

  • The average price of fuel in Ontario is $4.56 per litre over the past 30 days. Filling up a tank of fuel costs between $55 and $73, depending on the car size.

  • Compact (Hyundai Accent or similar) is the most frequently booked rental car type in Ontario.

  • Car hire companies onsite at Los Angeles airport include Thrifty, Dollar, Sixt, Hertz, Budget, U-Save, Advance Car And Truck Rental, Europcar and Fox.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Thrifty, Dollar, Sixt, Hertz, Budget, Enterprise, U-Save, National and Europcar.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Ontario costs $50 per day, on average.

  • Truly any size of vehicle is perfectly appropriate for driving in Ontario. The roads are large and wide and the parking is well-sized, so even large trucks and SUVs will have no issues parking. One thing to consider, though, is whether or not you plan on visiting other areas of California after your time in Ontario. If so, a car that is fuel efficient may be worth considering, as petrol is not the cheapest in California.

  • Drivers can expect residential speed limits in Ontario to range from 25 to 35 mph, while outside of the city the speed limit jumps up to 50 mph and even up to 65 mph on rural motorways. On highways and interstates, the speed limit is between 65 and 70 mph.

  • Petrol prices in Ontario at $3 per gallon are a bit higher than the national average. However, for California and for much of the West Coast, they are actually fairly standard examples, seeing as San Diego’s average price per gallon is $3.10 and Seattle’s average is $3.

  • Drivers should have no issues finding immediate streetside parking near the sights in Ontario. Parking is very available and all sizes of vehicles will have no problems finding space to park. There are also a number of parking garages in the more densely packed sections of town.