|Flights arrive in||New Delhi Indira Gandhi Intl|
|Flights depart from||Auckland Intl|
|Airlines||China Southern, Air China, Korean Air, Malaysia Airlines, Philippine Airlines, China Eastern, Thai Airways, Singapore Airlines, Jet Airways, Cathay Pacific, Fiji Airways, China Airlines, Qantas Airways, Etihad Airways, Emirates|
Pros: First time doing China southern. Their lay flat beds are more narrow and getting in and out was tight. I ain't that fat but my beer belly made it tight. Food outbound was better than return flight.
Cons: Beds could be more comfortable. They don't lay 100% flat.
Pros: Cabin crew were great.
Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta.
Pros: I think just the boarding experience.
Cons: Food and needs to widen the selection of movies with current ones. Also, it was difficult to understand since it was mostly written in Chinese language.
Pros: Service, Food, timing, price
Cons: Seats were too narrow, but problem with A380 instead of Airlines.
Pros: Food was good.
Cons: The seats were too narrow.
Pros: For such a long flight, the seats were roomier than I expected - 2 at the sides, so there wasn’t the discomfort for a middle person.
Cons: The food was fine, but I was happy to have brought my own snacks along.
Pros: Crew was nice enough...
Cons: No video entertainment on board. Would have been nice to have been able to watch a movie.
Cons: I bought business class for round trip, However, my flights to/from PEK CGQ were economy
Pros: It didn't crash
Cons: 1. The website didn't work so I could not choose my seat upfront, had to seat next to the bathroom, it was hours of torture 2. Absolutely grumpy flight attendants 3. No electronic equipment allowed, even in airplane mode (?? nonsense) 5. I will never, in any case, ever fly Air China again in my life
Pros: The crew is excellent, specially their head of hostes Flying is good Star alience Golden card is very good in every thing and they respect it here. Well done
Cons: 30 mintes delaying in departure Food should be better and should have the sign of Halal/Muslim food Entertainment should be more exciting
Pros: Crews were all amazing!
Cons: Boarding was not announced clearly
Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.
Pros: Service was great and flight landed safe. Korean food was delicious.
Pros: Preference given for those requiring extra help boarding
Cons: Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane.
Pros: Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again.
Cons: More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!
Pros: Crews were good.
Cons: Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines.
Pros: Not much
Cons: Left late with no explanation
Pros: Lovely people an caring all the way through.
Pros: This flight nothign
Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.
Pros: Excellent as well!
Cons: Everything good as well.
Pros: The check-in crew was very efficient and helpfull
Cons: Boarding was very delayed (1215am became 745am) with no announcement as to why until hours after flight should have departed. Food/refreshments was distributed but not allocated evenly. My elderly mother (the passenger) who was travelling on her own was only able to get a beverage
Pros: Good selection of movies.
Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?
Pros: The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights .
Cons: The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!
Pros: not much.
Cons: lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show.
Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)
Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.
Pros: Economy seats are not comfortable on any airline. I wonder why seats in a car are more comfortable than in an airplane? The staff were very zealous and proficient. They were pleasant and helpful. The food was the best of any airline I have flown. I was very impressed with the biscuits!
Cons: I did not like riding the bus to my airplane on the tarmac.
Pros: Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner.
Cons: More in flight movies
Pros: Food still up to standard. Better then some flight from Thai Airways.
Cons: Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray.
Pros: sit was ok. stef was 100%
Cons: morw games in screen
Cons: Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff
Pros: Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway.
Cons: Nothing better~
Cons: We ask for wheelchair help from Perth to brooome but it was not provided .
Cons: Very tight space
Cons: The hot food was dry and lost my appetite
Cons: 2.5 hour delay
Pros: Generally good Flight was operated by Silk Air
Cons: Entertainment score is not meaningful because of the short flight time.
Cons: Cramped cabin
Pros: Food I did't get
Cons: I’m 6’ tall, and the seats were too short to be comfortable.
Pros: Friendly staff
Cons: Flight delayed twice
Pros: The crew was readily available and was able to assist with everything needed
Cons: A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted.
Pros: Comfortable seat, good entertainment, orderly boarding and deplaning.
Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.
Pros: The food was okay which is much better than the outbound flight.
Cons: The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it.
Pros: Food was very tasty. In-flight movies were up to date and very good.
Cons: Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day.
Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.
Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.
Pros: My flight to Los Angeles was great comfortable seats and the food was very good
Cons: Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel
Pros: I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller.
Cons: Worst Fiji ground staff at Sydney airport
Cons: Flight was delay
Pros: Service, extra blankets and pillows.
Cons: Very full flight. A little chaotic in SF airport. Rules for hand luggage different / ended up having to check one bag that I didn’t have to with Alaska Air.
Pros: Nice clean plane. Pleasant crew.
Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.
Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.
Pros: staff service very good, price is good
Cons: crowded flights. seats too close
Cons: Too dark to see to get into my carryon and then lost something out of it but couldn’t see it
Pros: Food was surprisingly good and generous. Also nice to have snacks and small soft drinks available in the back at any time. The entertainment system had a good collection of movies.
Cons: Seats should have a USB port for charging devices. Podcast selection was poor on the entertainment system and usually only had one or two episodes. Because podcasts are often free (or can be licensed cheaply) and require little storage, system should have last 20 episodes of the best 100 podcasts.
Pros: timely and comfortable
Cons: less use of plastic- why not be the first airline to use the new paper box water bottle? why do the blankets have to be wrapped in plastic. end use of single use plastics, be a pioneer :)
Cons: Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller.
Pros: ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES.
Cons: I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER
Pros: Planes were good with good leg room
Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.
Pros: I enjoyed the quick flight and friendly staff
Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours
Pros: Departed on time. Seat was ok.
Cons: Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr.
Pros: Cabin service was excellent and the NY as well as Abu Dhabi lounge were very impressive.
Cons: NY ground operations were pathetic. We were delayed 1 hour due to transfer baggage loading and people not taking their seats rather clogging the aisles... Sydney connection folk le were panicking but flight crew made up 30 minutes
Pros: Flight from Abu Dhabi to kolkata
Cons: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff
Pros: The price was absolutely amazing, dollars to miles it was the best bargain on a trip ever. Crew responded very quickly, and handled everything excellently.
Cons: The seat could have used a little more cushioning, the fasten seatbelt sign was on the whole flight so passengers weren't really sure when it was okay to move about the cabin.
Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.
Cons: Be prepared for some pushing and shoving by the other passengers.
Cons: Barely any legs room to move around and I’m 5”3
Cons: Great value ,excellent and friendly service.
Pros: Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates.
Cons: Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates.
Pros: service, food, kindness
Pros: Korean airlines is completely criminal
Cons: Korean airlines
Pros: Service was great and flight landed safe. Korean food was delicious.
Cons: Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class
Cons: I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available.
Pros: it was good, i like all the services from staff.
Pros: Everything I saw a younger girl in the bad room passed out the crow help her a lot
Cons: Excellent service
Pros: Seating and entertainment was very good.
Cons: Hindu Non vegetarian meals could have been better
Pros: The 737-800 was comfortable for the 3-hour flight.
Pros: 3 free meals.
Cons: Flight attendants are dry and dismissive.
Pros: On time quick easy boarding. Decent plane and reasonable cost
Cons: 30 minute wait to retrieve baggage
Pros: The plane is quite comfortable and took off on time.
Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.
Pros: Timing, Price, Service, Food,
Pros: Very comfortable seats. Ability to pre-order meals to meet dietary restrictions.
Cons: Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight.
Pros: Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!
Cons: I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers.
Pros: Clean comfortable
Cons: Vegan meal option needs more veggies
Pros: That the bathrooms are kept clean.
Cons: Lack of beverage service. For an 11.5 hour flight they could have come around more often to offer pop or alcoholic beverages.
Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE
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