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Pros: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Cons: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"

Pros: "We loved the extra leg room. Staff was execellent."

Pros: "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
Cons: "It would be nice to have Wi-Fi in economy class."

Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Pros: "Staff was very warm and accommodating. Flight was smooth"

Pros: "Leg room Food Flight attendants. They were attentive."

Cons: "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."

Pros: "they were on time and very polite."

Cons: "Boarding could have followed through with the row system rather than everyone all at once."

Pros: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Cons: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."

Pros: "Great service"
Cons: "Nothing"

Pros: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"

Pros: "Thank you very much. Im so Happy"

Pros: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Cons: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"

Pros: "The in-flight experience is just fine."
Cons: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."

Pros: "Comfortable, easy, great service."

Pros: "great flight attendants"
Cons: "Clean, great services, and good food"

Pros: "More legroom Excellent service Good good"
Cons: "Entertainment is dated - not much options and both videos and songs are not the latest. This can definitely be improved with more options"

Pros: "The flight crews are friendly."
Cons: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."

Pros: "Leg room, choice of food and everall services"

Pros: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Cons: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."

Pros: "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Cons: "Food was just ok"

Pros: "Nice service"
Cons: "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."

Pros: "Food was pretty good too. Great service for the price!!!"

Pros: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Cons: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."

Pros: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"

Pros: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Cons: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pros: "Service and Food was great. The hygiene was good."
Cons: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pros: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Cons: "The Entertainment selection on a long flight is limited!"

Pros: "I liked crews courteous speaking and manner that made me feel comfortable and cared for."
Cons: "None."

Cons: "Their movie offering is a bit limited."

Cons: "Legroom"

Pros: "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
Cons: "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."

Pros: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Cons: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."

Cons: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."

Pros: "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
Cons: "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."

Pros: "Window seats in business class have direct isle access without having to disturb your neighbor."

Pros: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"

Pros: "courteous manner, efficient crew."

Cons: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"

Pros: "Wonderful international flights - a bit more leg room. SFO to Seoul and Seoul to Hong Kong. hands down Korean air has clean planes and friendly stylish staff. Generous meals, snacks and beverages. Best service economy international flight!"

Pros: "O"
Cons: "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."

Pros: "The service, quality of food, and aircraft itself were all exceptional."
Cons: "Unfortunately due to quasi-bad weather there was lots of turbulence"

Pros: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."

Cons: "I have to wait for my next flight about 8 hours ."

Pros: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Cons: "Didn't have a problem at all."

Pros: "Nice planes & attendants. Clean."
Cons: "Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S."

Pros: "Great economy seats (vs north American carrieers) in.both pitch and comfort. Solid food. Decent IFE on larger screens (that didn't suffer the "double letterbox!). Minor quality quibble: Could have had better TV selection.. Friendly crew."

Pros: "Decent food, comfortable and spacious seating, good movies made my flight decent for the long haul. I actually was able to sleep on this flight and felt Korean has done alot to make the seats more compatible for this in economy."
Cons: "I've flown Korean air several times and generally have a great experience, but in this instance my real problem was with the flight staff. The flight staff seemed always to busy to help me with my needs be it giving me a customs form or asking if they could take my tray after I finished. In fact several times I was met with a rude response. I try to give flight attendants alot of grace as they work with alot of people and often they are not the nicest or easiest people to work with. In my case I tried to remain courteous but was met with a rude attitude which surprised me as I never experienced this before with Korean air. Most of the time they are some of the best staff I've ever encountered. So not sure if someone was having an off day or was tired, but on my next flight I hope that they will treat me a bit more kindly. Thanks!"

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Pros: "Efficient"
Cons: "Better food, better selection movies"

Pros: "Crew was very courteous, went above and beyond."

Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."

Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Cons: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

Pros: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Cons: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Seats, crew"
Cons: "Nothing else other than above"

Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."

Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."

Pros: "great service"
Cons: "too long"

Pros: "I like the services from Singapore Airlines."
Cons: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"

Pros: "crew was very polite and cheerful."

Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."

Pros: "Overall experience and wonderful crew"
Cons: "Nothing really."

Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."

Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."

Cons: "Food"

Pros: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Cons: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"

Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"

Pros: "Second bag was four foot bronze statue, no problem or extra cost"

Pros: "Everything is excellent!"

Pros: "Amazing plane and crew!"
Cons: "Nothing."

Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Pros: "Everything"
Cons: "No complaints"

Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."

Pros: "Food"
Cons: "Nada"

Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."

Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"

Pros: "The service"
Cons: "The quality of the red wine"

Cons: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"

Cons: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Pros: "Friendly and approachable cabin crew."
Cons: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Pros: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."

Cons: "one of the passenger ticket seat was not allocated in same flight as with other two passenger. However they worried and somehow they handle through made all in one flight. Also one another thing, once they arrived in SFO, they could not get the flight assistant, they have to mange them selves"

Pros: "the crew were very good. very nice and helpful."
Cons: "first thing i never had a clue that this would be a 2 stop trip. its ridiculous to get down at hong kong and then start again. even while going to blore, had to get down at seoul. its very tiring to do all the checkin and security. the food was monotonous. i only had okra for 2 of my meals. it was not tasty and no variety entertainment for wold cinema(Indian) is very very poor"

Pros: "Good courteous service. Good in flight entertainment"
Cons: "Pity about the food which was bordering inedible. The crew were helpful but they lacked character. Almost like following orders to a t."

Pros: "Singapore airline was ok. The food wasn't spectacular and the seats where a little cramp. The only thing that was good was that they provided amenities like toy for kids, entertainment system was uptodate."
Cons: "Seats were little cramp and food wasn't impressive."

Pros: "movies"
Cons: "the crew are bossy and sometimes unhelpul"

Pros: "didnt really like anything on this flight"
Cons: "the meals were ok, vegetarian meals were good but not always available. some of the air hostesses in Economy class were rude and downright unpleasant."

Pros: "flight attendants do a great job of making this long flight as comfortable as possible."
Cons: "Seats were not very comfortable and seemed a bit old."

Pros: "Like every time I fly with this company they were absolutely Lovely. Professional, kind and polite. From the people checking my luggage to the stewards on the plane. Any time I can use them in the future I absolutely will."

Pros: "Food. selection of movies. service of the crew"

Pros: "The flight was very smooth with little turbulence overall. Food was delicious. The timing of the food seemed just right. They came by with drink refills often. Overall the customer service is top notch. The movie selection in the entertainment system was great -- I did not lack for anything to watch; if anything I almost wished I had more time to watch everything that interested me!"
Cons: "Although they're not unique among airlines in this regard, seats in economy are cramped and uncomfortable (especially for those of us with long legs; I'm 5'11" and my boyfriend is 6'2"). What did seem different about SA compared to other airlines is that for some reason the seatbacks are very stiff and it's hard to recline your chair. Also, the entertainment system was a bit unreliable -- twice for some reason it rewound me more than an hour back in the movie I was watching (so I had to fast-forward to the place where I was)."

Pros: "Newer interior design, food was pretty good, entertainment system was touchscreen and had some nice new features, bathroom taps had a motion sensor (it's about time!), clean aircraft and modern led lighting."
Cons: "We had seats right next to bathroom doors. The design should make sure there are no seats in that location."

Pros: "Plane was close to new crew well educated and friendly left my jacket on the plane when left and they met me at baggage claim without been asked Well done NZ"

Pros: "good movie selection"
Cons: "we were o board @ 7pm & the captain & his crew arrived @ 7pm which made the flight arrive late & stressful for many transferring passengers"

Pros: "Best airline I have ever flown on!!"
Cons: "Nothing"

Cons: "Seat assignment wasn't registered in the system and even though we bought the ticket together we couldn't get seats together - had to pay for premium seats. That's the first time ever I don't get assigned a seat with my travel companion. #MAJORFAIL"

Pros: "Air NZ flight very pleasant. Staff extremely accommodating and friendly. Meals quite good and wine much appreciated."
Cons: "Seats on our return trip much less comfortable than when we flew to NZ."

Pros: "Hot coffee"
Cons: "Brisk, cold air blew on us all night. Repeatedly asked if the crew could turn up the heat. Put on sweater, light jacket and muffler."

Pros: "free movies"
Cons: "plane was late. not your fault"

Pros: "Skycouch! Decent legroom Comfy seats Good food and wine"
Cons: "Legroom can be better"

Pros: "We flew economy and the seats were comfortable, the inflight entertainment was great and easy to use, the food was excellent and there was a choice, and the flight crew were friendly and attentive. I don't think there is anything else you could ask for!"
Cons: "No complaints, it was an excellent flight and we would fly Air New Zealand again in a heartbeat."

Pros: "The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent."

Pros: "The corn chips!"

Pros: "Food is always the best. I had the butter chicken for dinner. It was very delicious."
Cons: "I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay."

Pros: "Great entertainment"
Cons: "Overall great"

Cons: "Asked for an isle seat; was stuck in the middle. Way to long of a flight for that"

Cons: "Food in business class and more choice of movies"

Cons: "You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!"

Pros: "Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!"
Cons: "1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding."

Pros: "Crew good, seat pretty comfortable"
Cons: "Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day."

Cons: "Basic flight with no frills"

Pros: "Crew was very nice"
Cons: "Foot rest and seat recline was broken. Food was also just okay."

Pros: "Great food and crew"
Cons: "Seat comfort , WiFi"

Cons: "Entertainment and seat comfort"

Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"

Cons: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"

Pros: "None"
Cons: "When I booked this fly, no one tell me check in luggage has to be charged"

Pros: "Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry."

Pros: "Agents went above and beyond to help. Wish I had names because I was REAL impressed at how much they helped to get our bags checked. My son had purchased my ticket and not bought luggage voucher. They helped me get online and buy voucher. Would recommend airline to anyone traveling in that part of world."
Cons: "It was a very positive experience. No complaints. I will definately fly Air New Zealand when that is an option."

Cons: "Boarding and take off was delayed by about one hour, with no proactive communication from crew about the delay. Passengers waiting to board individually questioned why we had not started boarding yet when information screens in the airport displayed otherwise. We did not start boarding for a 12 hour international flight until ten minutes to scheduled take off. The first time we were informed about the delay as a group was after we had entered the aircraft."

Cons: "The lack of communication with everything from queuing to board, to food allowance."

Cons: "I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you."

Pros: "The regional flights are nice and quick with no frills or complications. Everyone is in one cabin and you can quickly board using kiosks at the gate."
Cons: "You might want to bring a book on this flight or something as their in-flight video and adverts are all you'll really see in terms of entertainment."

Cons: "If the customer is given the option of special meal - 1. the special meal should be what one selects. I selected Hindu meal as per option and was being served Veg Jain Meal. 2. Should be made available. Though I booked the flight for both me and my wife and the special meal request was for both, the wrong Veg meal was made available only to my wife. Something is not right with their system. One you serve what you make us select and then the system is recording only for one passenger."

Pros: "staff was lovely"
Cons: "didn't have a second pillow in business class bed was too flat for me. no other extras given. disappointing"

Pros: "Very friendly and helpful flight attendants"

Pros: "Blankets, entertainment"
Cons: "Preferred seating was a joke !"

Pros: "Flying over the country of NZ."
Cons: "Crying kids."

Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."

Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."

Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"

Pros: "I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!"
Cons: "Nothing I can think of. Very happy with the flight."

Cons: "Air New Zealand needs to manage double door boarding a little differently - a ticket checker needs to be at the split point - to streams of passengers trying to find their seat in opposite directions just doesn't work."

Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."

Pros: "- Not a full flight, so empty seat next to me - Great in-flight entertainment - Great staff service"

Pros: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Cons: "Wasn't all that bad!"

Pros: "We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy."

Pros: "Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant."
Cons: "For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand."

Pros: "Great airline. Like all of them these days more room would be nice as would better vegetarian options. Friendly staff, they seem to care about the passenger rather than just being bossy about usually silly rules."

Cons: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."

Cons: "Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time"

Pros: "The attendants were great."
Cons: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Pros: "Everything is perfect"

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Pros: "Plenty of beverage service and food was very good."
Cons: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."

Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"

Cons: "Took long time to provide food & water."

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Cons: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Cons: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "Friendly and genuine staff. Clean plane. Staff were well organised."
Cons: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pros: "Just that the food is quite small but the variety is OK."

Pros: "Food and entertainment"

Pros: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."

Pros: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Pros: "Lots of entertainment"
Cons: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"

Pros: "Incredibly attentive service"
Cons: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("

Cons: "15 passengers waiting in line for the bathroom"

Pros: "service and staff was polite & friendly"

Cons: "More veriaty on music would be good"

Cons: "The online check in system was down so we all had to line up to check in."

Cons: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pros: "Everything else"
Cons: "Too much air condition... cold!!"

Pros: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Pros: "Individual entertainment"
Cons: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."

Cons: "Excellent"

Pros: "The seating, crew members, and entertainment was really good."
Cons: "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"

Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Pros: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Cons: "Nothing as such"

Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."

Cons: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."

Cons: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Pros: "Service & cleanliness."
Cons: "Nothing I remember."

Pros: "The staff"
Cons: "I thought the flight was fine :)"

Pros: "Overall the flight was great"

Pros: "I will fly Qatar again"

Pros: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Cons: "Nothing."

Pros: "Everything was good."

Pros: "Every thing"
Cons: "nothing all was good"

Pros: "on this trip, nothing."
Cons: "We had to walk from the one side of the airport to another, security check AGAIN (this was a transfer flight, why another check?), then we had to walk ALL the way back to where we just came from, as the boarding gate was close to where we got off. We wanted to go to the loo, but they said we are late. But we sat for another hour behind the gate and waited for the plane. At 01h00 in the morning after 12h of travel, not the best experience - and something that could be avoided."

Pros: "Nice, pretty fly attendants. They worked all the time to respond to all passengers requests. Good service. Smile and positive attitude . Boarding on time ."

Pros: "Boarding was fast and the cabin atmosphere was good."
Cons: "Crew wasn't approachable"

Cons: "people lay their seats way back till their heads are resting on my lap. annoying"

Cons: "We arrived onetime yet Emirates did not have a gate at SFO so we were parked on the tarmac for over an hour after a 16 hours flight. When we got thru immigration in record time due to the newly installed kiosks, we waited for 2.5hours to get our luggage, there was only one carousel open for an entire A380 airplane with all its luggage and the boxes were piling up on each other, some of them were crushed due to overloading, it took them 2 hours to open a second carousel to offload all of the bags. During this entire time, the Emirates representatives were unhelpful, the local SFO personnel were quite disorganized as well."

Pros: "Service leg space"
Cons: "Nothing much"

Pros: "Hospitality"

Pros: "goood"
Cons: "gooood"

Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Cons: "Nil"

Pros: "Great flight and service"

Pros: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Cons: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"

Cons: "The attitude of the crew, not friendly, the lady next to me had to ask 3 times to get her glass of water Very average, I was dissapointed as Emirates is the best company I flew with and Qantas does not have the same quality and service standards"

Pros: "I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on."

Pros: "Everything we want to fly business class next time"

"It was great trip"

"Same as before very over rated plus super expensive to change flight date lots of penalties and bs fees"

Cons: "Providing hotel for connecting flights"

Pros: "Easy on and off. Nice crew."
Cons: "Seats too narrow for long business class flight."

Pros: "Comfortable seats. Amazing crew."
Cons: "I think everything was upto the mark."

Pros: "Friendly quality staff, good aircraft."

Pros: "Entertainment system is good. Wide space than other flights"
Cons: "Food is not very good. Flight attendants is a little better than United."

Pros: "Attentive crew. Responded to all requests right away."
Cons: "I think just entertainment - choice of movies ."

Pros: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Cons: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."

Pros: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Cons: "It was impressive. Can’t yhink of anything."

Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."

Pros: "Crew was friendly. Comfortable."

Pros: "The entertainment system. Easy to use and huge variety."
Cons: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."

Pros: "The entertainment options were very good"
Cons: "Bathrooms were dirty. Did not have all the food options listed"

Pros: "Great quality food for a flight."
Cons: "WiFi did not work, ever. Staff could have been a bit nicer."

Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."

Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."

Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Pros: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Cons: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."

Pros: "Ease of checkin"
Cons: "Delayed take off Delayed baggage retrieval’s"

Pros: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Cons: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"

Pros: "Non"
Cons: "Everything is unlikely You got treated by your sc you got treated by your skin"

Pros: "EVERYTHING"
Cons: "N/A"

Pros: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Cons: "The 16 hour flight"

Pros: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Cons: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"

Pros: "Crew professionalism, Entertainment Flight timing Take off and landings"

Pros: "Comfort, service, food"
Cons: "Nothing"

Cons: "Bathrooms were not clean later in the flight"

Pros: "Attentive flight crew and spacious interior"
Cons: "Food food and food"

Pros: "- Excellent entertainment. New movies in various languages."
Cons: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."

Pros: "Food"
Cons: "None"

Pros: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"

Pros: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Cons: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."

Pros: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Cons: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."

Pros: "Staff was great. Dealt with new lack of electronics fairly organized for such a sudden thing. Food and flight were good."
Cons: "This isnt a complaint about screaming babies. They dont know any better. But kids that are 3-6 or so? They shouldnt be screaming for hours, kicking seats and the plane window, ignoring and talking back to flight attendants etc. What terrible parents. They left the plane a mess too with food and trash all over the place."

Cons: "Headphone was taken by crew the moment plane landed."

Cons: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."

Pros: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Cons: "Nothing"

Pros: "Choice for entertainment"
Cons: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."

Cons: "Food while trip to India was good But food while trip back to sfo was very bad"