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Cons: I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates

Pros: The A330, despite being an old plane, had really good recline.

Cons: The entertainment was very outdated.

Pros: Crew was very helpful for everything

Pros: Lamb and chicken were good but kids didn't like the kids meals..

Cons: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional

Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.

Cons: Entertainment was not working

Pros: Entertainment and food were not bad.

Cons: The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard.

Pros: Timing immigration check in is good

Cons: Food was not up to the mark. Didn’t get what is promised

Cons: Food has gone down a lit

Pros: CREW WAS HELPFUL AND OBLIGING.

Cons: IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY.

Cons: Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route.

Pros: The service and entertainment provided

Pros: Good crew, efficient and pleasant

Cons: 1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?

Pros: The flight was on schedule, departure and arrival.

Cons: The seats were very narrow.

Pros: Onboard wifi

Cons: too many little children

Pros: Crew was efficient and kept a busy flight organized.

Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.

Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: Crew was amazing, first time on Economy Premium, really worth it.

Pros: I slept for 12 of the 15 hours so? Food was good!

Cons: More leg room.

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well.

Cons: The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working.

Pros: Wonderful trip

Cons: A little rough air, but all was good

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Cons: The crew should be friendlier while they deliver their service.

Pros: Flight crew was friendly.

Cons: The TV on my seat was not working.

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: Seat was fine. Crew were helpful

Cons: Movies were a repeat of the outbound trip

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Pros: I like overall, food , entertainment, cleanliness and the amazing crew.

Cons: I would fly again with emirates.

Pros: The crew was responsive

Cons: The live news

Pros: Crew were lovely. Boarding was quick. Flight landed early.

Cons: Food was average

Pros: Terrible experiences overall and food is very bad.

Cons: They didn’t leave my food. They took it away.

Pros: Great seats on the 787 dreamliner

Cons: Worst food i ever had in flight..please organize goid caterers

Pros: Good crew Seats good

Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion

Pros: On time, drop off to home in Mercedes!

Pros: Yes crew was very good

Cons: To give small size water bottles after having meals and also to add new movies.

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Cons: not much choices in the movie selection

Pros: The seats are fairly comfortable, and the service was great.

Cons: The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great.

Pros: The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good.

Cons: Better power options (universal plugs/power)

Pros: Crew were very accommodating to the needs to the passengers.

Cons: Limit the recline on seats to less of an angle in economy.

Cons: Leg room was poor. No entertainment

Cons: Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route.

Pros: Newer aircraft. Fantastic service

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: Crew excellent,food excellent,was very surprised after reading some bad reviews on the net.

Cons: Having pyjama to wear will have equalised Qatar business class.

Pros: Quick departure

Pros: Service was outstanding

Cons: It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours.

Pros: The seat space, and the ability to recline the seat was surprising.

Cons: It is what it is.

Pros: Nothing

Cons: Arriving on time

Pros: nothing

Cons: everything