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Pros: The boarding was a pleasant experience and we got to check in our hand luggage.

Cons: The vegetarian food options were a little strange.

Pros: Nothing!

Pros: Food and crew were good

Cons: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Pros: nothing

Cons: very rude staff. I think what they do is illegal. they lie to customers and advertise wrong information. I wish i had the time to take them to court.

Pros: Yes

Cons: Nothing except the airport

Cons: This flight was cancelled

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Cons: I missed my international connection because flight was three hours late.

Pros: In-flight entertainment choices.

Cons: It was a long flight, frequent offers of snacks and drinks would’ve been great.

Pros: Discount offer

Cons: N/A

Pros: Everything was great, as the flight wasn't full, so we could relax

Cons: Lots of noisy babies / young children

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Cons: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Cons: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Pros: Very Organised and punctual

Cons: Flight delayed and I missed connection

Pros: amazong

Cons: No delay in boarding

Pros: Attentive crew. Responded to all requests right away.

Cons: I think just entertainment - choice of movies .

Cons: Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though.

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Pros: Standard

Cons: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Pros: Pilot kept us informed throughout the flight.

Cons: Onboard services.

Pros: Nothing!

Pros: Everything except delay

Cons: Nil

Pros: The crew was friendly. The seating was ok but dirty floors

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Cons: Please provide enough blankets. The canin was cold!!!

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Cons: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Cons: Crew didn’t manage noisy passengers at business cabin

Cons: Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight.

Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off

Cons: N/a

Pros: Food

Cons: Service, boarding, entertainment system was old difficult to navigate

Pros: nothing was good

Cons: Very rude and I think they are a group of racists.

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Pros: Everything except delay

Cons: Nil

Pros: The crew was friendly

Cons: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Cons: This flight was cancelled

Cons: Better drink selection

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: Everything except delay

Cons: Nil

Pros: Aircraft and crew

Cons: Food

Pros: As previously stated hated having to go through security again

Cons: Chocolate

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Pros: Crew were helpful and friendly, but not as good as SAS.

Cons: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Cons: 2h30 delay and no follow-up for connecting flights

Pros: Reliable airline.

Cons: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Pros: TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel.

Cons: See above.

Pros: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Cons: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.