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Pros: Entertainment options.

Cons: Service was poor, seat did not recline, and the food was terrible.

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Cons: There were several flight delays and gates were changes a few times.

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Pros: Luggage space, comfortable seat.. huge plane

Pros: Luggage space, comfortable seat.. huge plane

Cons: Ice cream was not good.

Pros: Great staff and food

Pros: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Pros: Boarding was quick.

Cons: Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours.

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

Pros: New plane

Cons: Everything else

Pros: Almost everything.

Cons: Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that.

Pros: Well organized boarding, friendliness of staff, food service

Cons: Flight was delayed by about an hour.

Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Cons: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

Cons: Tight leg room

Cons: Waited a long time for the catering crew before we could board. Once in the air, very smooth, friendly, professional.

Cons: Problems with changing the boarding gate sinage!

Cons: Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Pros: Well, it got me from Point A to Point B I guess

Cons: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Cons: My seat (8d) would not recline and the hand rest would not go up.

Cons: Need more leg room even for regular economy seating

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Cons: Need more leg room even for regular economy seating

Pros: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Cons: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Cons: Clogged sinks

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Cons: My seat (8d) would not recline and the hand rest would not go up.

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Cons: Clogged sinks

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Pros: Staff, service,

Cons: Legroom, seat comfort, very long flight

Pros: Very poor Service on a 16 hour flight

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Pros: Leg room and cleanlness. Polite crew members

Cons: No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Pros: Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

Cons: Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.

Cons: Everything. Worst experience of my life

Cons: It’s front row business class. First of CX needs to be upgraded like the 777-300R, full recline , 4 seats in one row instead of 7. Specifically seat 12c front rower, when the foot rest comes up, there is no room for your feet, if you have long legs. Very uncomfortable for an expensive ticket

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Pros: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Cons: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Cons: Clogged sinks

Pros: Very poor Service on a 16 hour flight

Pros: Food was good

Cons: The flight took off late more than an hour

Pros: Staff, service,

Cons: Legroom, seat comfort, very long flight

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Cons: Te long transit time in Qatar.

Pros: Food was good

Cons: The flight took off late more than an hour

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Pros: More leg room, easy boarding and comfortable flight in economy

Cons: NA