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Poor boarding and unboarding proceas. Multiple errors made by Singapore Airlines throughout the check in process.

On schedule, courteous, and efficient. Old aircraft with not so nice lavatories.

Food was excellent.. better if there are more movies selection.

Had picked seats while booking tickets but airlines reshuffled the seats without informing and we were again left with the worst possible seats on the return journey. terrible experience.

Overall the airline tried to give excellent service. The wheelchair service was bad at SFO. My baggage was also delayed but I thank them for taking the trouble to find it and deliver it to my home.

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

The food wasn’t good at all. I skipped meals .

Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.

Crews were very caring and polite. Washroom was surprisingly clean. Overall experience was good , only food choices was very limited. Thanks

They ran out of food for breakfast They did not offer tea or coffee The staff appeared very inexperienced The cabin was very cold, even with a blanket

Due to delayed flight we missed our connection flight to Amsterdam. Though Emirates have rebooked in next day's morning flight, to get the hotel voucher etc could have been improved. We have waited for nearly 2 hours to get the hotel arrangements. Even some Emirates officials were asking why hotel voucher was not provided at the embarking point. However the hotel and food was excellent.Due to lot of flight disruptions huge crowds were present in front of Dubai connect as everybody was asked to contact Dubai connect office. Some better arrangments are to be thought of

Old flight not worth in economy. Even food was terrible

It took almost 4 hours to collect the luggage from the belt in Lagos. Really pathetic. Flight attendents from Dubai to Lagos were very busy and were not responding at all.

Worst kayak is worst ill never ever use kayak ever again !!

It went well except at delhi airport they told me that my flight is canceled and only after talking to manager they were able to find seats for me and my wife

Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.

Food was great. More vegetarian options on menu would be great!

It was delayed for 2 hrs. Flight attendants were not attentive.

We boarded but due to a technical issue we spent 4.5hrs on the ground waiting for the issue to be resolved

They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?

If there is any negative rating for kayak and also for Cathay Pacific or the dealer I used I would give all of them -1000000000000000 I will never ever use kayak again you scammers you rip me off with everything

Flight was kept super cold. I was shivering and had to layer up.

The vegan oriental option was disappointing. The regular vegan option was okay but we've had better.

Indian Vegetarian food was bland and I had to repeatedly ask for Salt. Movie selection is out dated.

Selected ovo lacto meal because I’m ok with milk products but not any meat. It was terrible. We had the same selection back in October when we had traveled and it was pretty good at that time. It was gross this time.

Crew was very good, but could have checked on us when meals were not being served also.

Few vegetarian food options. Incorporating one per meal service would be best and captures a wider audience than just vegetarians (individuals with religious meat restrictions can also eat vegetarian).

I am Vegetarian also has Gluten free food. However they gave me chicken and fish which is gluten free, but i am a vegetrain and i requested crew Hindu meal vegetarian, they said they will come back. .but they never showed up even i asked 2nd time. They could have compensate. I also request airline industry to have another option Gluten Free for Vegetarin people as well. Because Vegetarin people will have gluen issue...

Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.

Crew was great. But a bit understaffed. The business class seat, etc were dated. But comfortable. Some legs had entertainment system from a decade ago. Selections were rather poor. Food was mediocre at best. Actually poor for business class standards. I liked the lounge in Hong Kong. Showers were great. Food was nice.

Although the flight was delayed and out of their control, we boarded and were underway in no time. The crew were great, the service A1 and the meal was superb ( I had the chicken dish). I would fly with Qantas again, anytime. Noel Swift

My flight with Qantas was excellent, the crew were exceptional, the food was very good, and the seats were surprisingly spacious and comfortable. I was extremely disappointed when my checked bag did not make it onto my connecting flight, but was pleased with the ease of filing a report of a missing bag with Qantas at the Auckland airport - there, my pleasure ended. I can see, with an apple tag on my bag, that it is still in Sydney and has not moved in more than 30 hours. I shared the tracking information with Qantas and was assured when I filed the missing bag report that my bag would be delivered first thing the next morning on the next flight from Sydney to Auckland. Qantas' missing bag tracking feature still lists its status as "searching for your bag, check back later" more than a full 24 hours after filing the report despite my having shared tracking information, a photo of the bag, and calling the customer care line and being assured that an "urgent action message" had been sent to the team in Sydney. The lack of communication from Qantas' customer service department and the lack of action after an incredibly expensive business class ticket price is outrageous and has, definitively, affected my willingness to consider flying Qantas in the future, much less on long-haul international flights with high cost airfare.

I'd like to see AA's flight safety record clearly and prominently posted online.

Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.

by the time they got to our row, they were out of some of the food options. games and movies were great but maybe more game options like tetris or pac man would be great

Great as usual, some delays but well communicated and made up for in the air

We paid for business class seats for the comfort that comes with that but couldn’t use the bathroom as it was full all the time.

Enjoyed the flight with attentive flight staff. Thank you Qantas.

Excellent plane, smooth boarding Friendly crew Clean flight till end Food can be little better

It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well

multiple passengers on single PNR should be allowed to update/upgrade class.

They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?

Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc

Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.

Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.

Jia yung was the flight attendant that made this a miserable flight.

It was a 2-hour flight so they didn't have much time for serving food. There was some turbulence so they could not serve hot coffee or tea for the safety reason. Good service, good tasting food, nice plane, a little bit of delay.

No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline

Legs space in the business class cabin is too small and pillow is dirty!

The flight is awful, food isn’t very tasty or good, entertainment sucks