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Food was just okay, need to improve for other menu variations

Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.

Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good

Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.

I have difficulties to book wheelchair for my parents returned flight

I was in a middle seat where I felt a bit too cramped otherwise the trip was good

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

The food wasn’t good at all. I skipped meals .

Great except paying $240 usd for 2 pounds over on a checked luggage. Outrageous.

Kayak did not propagate my United miles account and I had to manually get credit.

Nice friendly staff and crew. Love the 787 flight. Get meals and lots of drinks!

Service was excellent and they’re very helpful and nice

Check in crew member was very helpful, nice and excellent service👍

Aircon set too high so VERY warm and VERY uncomfortable.

Not a comfortable trip, the seats are not good, and they look old.

Lost my luggage and brought someone else luggage to my airport.

Not entirely positive. It’s frustrating that everything is done through the united app. One of our flight attendants on our trip from San Francisco to MSP continually had trouble hearing people so she flipped her hair into people’s faces

I flew United from San Francisco to Auckland. My connecting flight from Auckland to Christchurch was canceled with no explanation. I was finally told the cancellation was due to fog. Even though it was clear when we landed. I am from San Francisco, I know what fog is! And I didn't see any fog. I was told the next available flight was 7 hours later. Unacceptable, they should have had a flight ready to go as soon as it was deemed safe to take off.