Daily cleaning, installation of cabin HEPA filters on flights from Germany to Auckland
The distance between Auckland Intl Airport and the city centre of Auckland is 18 km.
There is only 1 airport in Auckland, called Auckland Intl Airport (AKL). It can also be referred to as Auckland or Auckland Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Auckland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Auckland is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Auckland with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Auckland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Reliable service, clean cabin"
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Pros: "All Crew members was friendly seats i found comfortable."
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Cons: "Change the food menu, boring with the same menu"
Cons: "Better food, better selection movies"
Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Cons: "2.5 hour delay"
Cons: "Old plane. Technology didn't work"
Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Pros: "Excellent customer service, helpful staff"
Cons: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Pros: "The crew was very nice and professional and the amenities were top notch."
Cons: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Cons: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Cons: "Outdated Cabin Fit Out"
Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Pros: "The serivce was amazing. Also it was clean and the food was great."
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Pros: "Crew members were very friendly n helpful."
Pros: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Pros: "Best Inflight Service Best Inflight Food Best Lounge"
Pros: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Pros: "Like the food"
Cons: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "The service and the flight to and from Narita Airport."
Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"
Pros: "Great flight and entertainment options, friendly crew, free wine :)"
Pros: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."
Pros: "Staff friendly and efficient"
Pros: "Great service with a smile and can do attitude"
Pros: "Great flight amazing service"
Pros: "Crew and boarding were efficient"
Cons: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Pros: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Cons: "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."
Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."
Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."
Pros: "Excellent services"
Pros: "Crew was good"
Cons: "Tvs don’t work. Uncomfortable seats"
Pros: "The flight was on time"
Cons: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Pros: "crew was so kind and lovely with our daughter"
Cons: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Cons: "Friendly and wellmennerd team."
Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Cons: "Food was terrible. It’s worse among the airlines."
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Cons: "Great selection of movies and the food was really good as well."
Pros: "Regular A330 was substituted for a 787 dreamliner."
Cons: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Pros: "Great crew. Met every request and did a very professional, yet personal job."
Cons: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Pros: "They greeted us in Georgian at the gate during boarding, this was very nice."
Cons: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "The airlines' film library offers plenty of movies to watch."
Cons: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."
Pros: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Cons: "The food. Hire a chef that knows how to make the food palatable."
Pros: "Great crew and food served was nice for airline food."
Cons: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Pros: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Cons: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Pros: "Food , good accommodation, friendly treat!"
Cons: "No thing really!"
Pros: "Great service"
Cons: "Food was average"
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Cons: "Unfortunately WiFi services was off"
Pros: "The crew were nice and cautious"
Pros: "Hosted services"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Cons: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Pros: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Cons: "The seats were very tight and the food was okay, but the staff was great."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "very courteous flight crew"
Pros: "All around a great experience."
Pros: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Pros: "Great service and food."
Pros: "Much better knee space. Excellent flight, good service..."
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."
Pros: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Cons: "Nothing as such"
Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."
Pros: "Amicable staff"
Cons: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Pros: "Seat space. Stevice. Terminal."
Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."
Pros: "Best airline in the sky"
Pros: "Great seat with extra legroom, very attentive cabin crew."
Cons: "why did they take my blanket and headphones 1 hour before we land?"
Pros: "comfortable seating..."
Cons: "Nice experience ..."
Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"
Cons: "Better inflight entertainment"
Cons: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Pros: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Cons: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
Pros: "The take off and landing was very good."
Cons: "The entertainments."
Pros: "The attendant helped find me a vegan option at the last second."
Pros: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Cons: "Though more comfortable than other flights like KLM, it was still a little cramped"
Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Pros: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Cons: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"
Pros: "All of the above"
Cons: "Nothing that i didn't like"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Pros: "Footrest would be good for a long haul flight."
Pros: "Emirates is the best Airline"
Cons: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."
Pros: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Cons: "The crew were really young and not very talkative."
Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."
Pros: "Good facilities, food and entertaniment. Seat comfort not so good."
Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Cons: "Thanks for Service"
Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"
Pros: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Pros: "Everything. Emirates is fantastic. Great service more room in economy than others."
Pros: "The entertainment system"
Cons: "Everything else"
Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."
Pros: "Emirates business class is excellent."
Cons: "Cannot think of anything to complain about."
Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."
Pros: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Pros: "love everything about Emirates!"
Pros: "Staff were great. Food was good."
Cons: "I had thought all crew was on training. Service was poor"
Pros: "Like everything"
Pros: "on time and proice"
Cons: "food and seat"
Pros: "A380 was comfortable with good entertainment"
Cons: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."
Pros: "Good seat size and space, very comfortable. Excellent entertainment."
Cons: "One food selection was good, another just plain bad."
Pros: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Cons: "Confusion with wrong menus being handed out - on 2 flights!"
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Cons: "Would be nice if they offered hot towels for the Economy passengers."
Pros: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Cons: "The food could have been a bit more exciting, but it was solid."
Pros: "LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!"
Cons: "Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage."
Pros: "Yup all gud"
Cons: "All gud"
Pros: "seats that i selected was change when we enter the boarding gate without informing us"
Pros: "same as previous answer"
Cons: "same as previous answer"
Cons: "I didn’t have a pillow."
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
Pros: "Except for one time service everything else is good"
Cons: "The stopover in Hong Kong was longer than I would have liked."
Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Pros: "The vegetarian food was excellent every time."
Cons: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "All went to schedule and flight attendants very good"
Pros: "Smooth flight and I sleep well, excellent service , it was a long flight but can’t complain ,"
Cons: "I didn’t like that I was seating next to the toilet coz I can smell when someone is using it"
Pros: "Up and down at the right time and place. Great experience."
Pros: "Loved the service of the crew, the food, and the spacious seating."
Cons: "WiFi would be a nice addition."
Pros: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
Cons: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."
Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
Cons: "The flight was delayed for one hour."
Pros: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Cons: "Crew appear disinterested in the service."
Pros: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Cons: "Seat was a touch faulty"
Pros: "A very enjoyable flight experience, everything was very smooth."
Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."
Pros: "Liked the bit more leg room, wish I had that plane on my San Francisco leg"
Pros: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Pros: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Cons: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Pros: "Flight was cancelled, it didn't happened"
Cons: "Flight was cancelled, it didn't happened"
Cons: "Delayed flight caused a lot of problems and charges for us"
Pros: "I had two flight crew that went out of their way to exceed my expectations on my BKK to HKG flight. One was the onflight manager, Bingo, and the other was the flight attendant, Carol. They are a testament to Cathay Pacific, and they should be acknowledged for their exceptional customer service!"
Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Pros: "Very spacious and comfortable seats, great service, good food."
Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Pros: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Cons: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Pros: "Cathay Pacific takes great care of you. The food is good (for airline food anyway), the staff is helpful, and there is a pretty good selection of free movies. I would definitely fly with them again."
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "Crew was very nice."
Cons: "Missed connecting flight from Hong Kong to JFK. I was given another flight but had to wait seven hours. Meal vouchers did not cover enough for how long I waited. New flight was not direct like the original one so there was a layover in Vancouver. I was supposed to get back to New York on February 2nd at night, but arrived around 6:00am on the 3rd. This was a major inconvenience since I had school 3 hours after I arrived and then work. I would suggest to not have arriving flights and connecting departing flights less than hour and thirty minutes to two hours apart. Only for delay issues."
Cons: "We traveled the entire Hong Kong airport until they settled on a departure gate. Needless to say our flight was 2 hours delayed."
Pros: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Cons: "Remind passengers when sick, to wear masks or cough into tissue."
Cons: "Food have to be more tasty"
Pros: "Check-in and Boarding was the most enjoyable portion of the flight."
Pros: "The stewards worked very hard, the pilots did a good job. The food was good too."
Cons: "I think it's cruel that this company (Cathay Pacific) has bragged about these economy seats being comfortable. They are not !!! My back hurt and my knees were killing me because they have you crammed right up to the seats in front you so you feel like you are packed in a sardine can! And you will be in big trouble if you take a window seat and you need to go to the bathroom because then you must be a contortionist to get out of that seat when in flight and everyone has their seat reclined, just horrible!!!"
Pros: "Seats are relatively comfortable and there are a lot of free snacks."
Cons: "We had trouble checking in online due to a hyphenated last name- tried to call the airline a couple times and everyone was polite but did not help us. We kept getting shunted to someone else and in the end no one did anything and we got stuck in terrible seats separated by many rows. Still better than United though."
Pros: "service was top notch"
Cons: "wish economy chair could recline slightly more but I understand its all about space."
Cons: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
Pros: "Everything! Even coach was a great experience"
Pros: "Crew and beverage options were great."
Cons: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Pros: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Cons: "I know it's an airplane, but even so, the food was astonishingly bad."
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."
Cons: "Entertainment system was playing up and crew had to reboot it several times"
Pros: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Cons: "The sandwich for lunch was boring and the bread was not very nice."
Pros: "Good movies make for a quick trip"
Cons: "I booked emrits but i was boaded on quants"
Cons: "Less gate changes"
Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Pros: "Keith the baby whisperer. Who took the babies one by one from there clueless mothers and stopped them crying and screaming. Kieth deserves his own commercial."
Cons: "The food and the seat comfort."
Pros: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Cons: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"
Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."
Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Cons: "Flight was nearly an hour late leaving."
Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Cons: "The food you can tell is heavily processed"
Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."
Pros: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Pros: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Pros: "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
Cons: "All of the above."
Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."
Pros: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Cons: "Cant think of a thing."
Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."
Cons: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Cons: "When my bag got lost"
Pros: "Crew were lovely, friendly and very helpful."
Pros: "I got to my destination safely and on time. Food and service were above average."
Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."
Cons: "Paying extra for seats. Having to contact each airline to get seats together. Size of seats"
Pros: "Food was good"
Cons: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Pros: "Excellent service from counter to end of flight, well dine"
Pros: "On time dep and arr."
Cons: "Nothing specific."
Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Cons: "That the flight was delayed and we are already getting there late to begin with."
Cons: "There was a known 3+ hr delay in Auckland for the second part of the connection through to Sydney, that wasn't advised during the flight. It caused quite a lot of difficulty for the Qantas Lounge Staff who were asked questions and unable to assist as it was operated by LATAM (LAN)"
Pros: "Arrived safely."
Cons: "Onboard service was pretty lousy, felt like the crew members didn't really want to be there. Not very friendly at all. Needs to be properly trained in customer service. The food was pretty average as well."
Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Cons: "Minimal food and drink service."
Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."
Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Cons: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Pros: "Quick layover"
Cons: "Food used to be so much better."
Pros: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."
Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Pros: "Screen size is better and bigger"
Airlines flying from Germany to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Auckland
Masks required on board, masks provided on flights from Germany to Auckland
Social distancing seating
Middle seats unavailable to book on flights from Germany to Auckland
Testing for antibodies, testing for symptoms for flights from Germany to Auckland
Waiving of change fees. Search flexible flights from Germany to Auckland