Find cheap flights from Hamburg to Auckland

Cons: "Better movie selection. Better organized boarding in Frankfurt"

Pros: "SQ always has the best looking flight attendants"

Pros: "Crew were amazing and great entertainment"
Cons: "Boarding could be better"

Cons: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."

Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pros: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Pros: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

Pros: "Punctual flight with friendly crew."

Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Cons: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Cons: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Pros: "The serivce was amazing. Also it was clean and the food was great."

Cons: "The seats and there is not much leg room"

Pros: "Modern aircraft , nice crew"

Pros: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."

Pros: "everything are okey"

Pros: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Pros: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Cons: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."

Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"

Pros: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Cons: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."

Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Pros: "I paid for an economy class ticket but got first class service."
Cons: "Nothing"

Pros: "Love the service at Singapore Air. Very attentive and accommodating."
Cons: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."

Pros: "The food is good. The service is excellent, always smiling and attentive."
Cons: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."

Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."

Pros: "Great flight amazing service"

Pros: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Cons: "Nothing"

Pros: "Everything"
Cons: "No complaints"

Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Pros: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Cons: "Food was ok, not super high quality."

Cons: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."

Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."

Pros: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Cons: "There is nothing I did not like."

Pros: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Cons: "I'm good with everything as there was really no down side"

Pros: "Comfortable, warm with food you could eat! What more could ask from standard economy class"

Cons: "The entertainment was poor"

Pros: "Service and Operation"
Cons: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Cons: "The guy on the second flight was a bit creepy"

Cons: "Better inflight entertainment"

Pros: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Cons: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Cons: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "They have varible movies and dramas."
Cons: "Nothing."

Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Pros: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Cons: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Pros: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."

Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pros: "Movie choice"
Cons: "Noise, attitude, boardinv"

Pros: "Everything was good especially the spacious seats and food"

Pros: "Footrest would be good for a long haul flight."

Cons: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."

Pros: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Cons: "The crew were really young and not very talkative."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "Good facilities, food and entertaniment. Seat comfort not so good."

Cons: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Cons: "The ICE screens can be larger and of better resolution."

Pros: "The time to board and arrival was on time"
Cons: "They didn't have mango juice"

Cons: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"

Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"

Pros: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Pros: "Good staff"

Pros: "The entertainment system"
Cons: "Everything else"

Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."

Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Pros: "Nothing"
Cons: "The crew was not enough for so many people, they looked stressed and some of them were not very nice. The seat spaces were too small for such a long trip (13 hrs) + we had 1 hour delay in Dubai."

Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."

Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"

Pros: "love everything about Emirates!"

Pros: "Staff were great. Food was good."

Cons: "I had thought all crew was on training. Service was poor"

Pros: "Like everything"

Pros: "A380 was comfortable with good entertainment"
Cons: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."

Pros: "Good seat size and space, very comfortable. Excellent entertainment."
Cons: "One food selection was good, another just plain bad."

Pros: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Cons: "Confusion with wrong menus being handed out - on 2 flights!"

Pros: "Crew were lovely"
Cons: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."

Pros: "Started my Movie on the Ground before takeoff"
Cons: "Flight was delayed and there was absolutely no announcement with everyone lined up at the scheduled departure time. Communication on the delay was non existent. There was one announcement made 10minutes after boarding was suppose to commence to say the boarding will be delayed. No details as to why, approximate time."

Pros: "A380 is so quiet and smooth. Nice to be up the front of the plane, albeit on the lower floor in economy."

Pros: "good service, nice staff, confort ok"
Cons: "food can always be improve but overall ok"

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Pros: "Seat worked as designed Got some sleep Crew was helpful"
Cons: "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."

Cons: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."

Pros: "the noodle snack and food was good"
Cons: "more leg room would be nice on a long flight"

Cons: "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"

Pros: "The plane was new and had a great feel. Pilots and crew very professional."

Pros: "The crew were very attentive and the pods are comfortable."
Cons: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."

Pros: "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."

Pros: "Yup all gud"
Cons: "All gud"

Pros: "Food and seat was great."
Cons: "Wheelchairs took a long time to pick us up"

Pros: "The food was great on Cathay Pacific and the flight was comfortable"
Cons: "Should serve more food"

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Pros: "The flight is on time"
Cons: "Immigration waiting time is long"

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "No extra blanket was available."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pros: "Little more leg room!"

Pros: "Food is great!"
Cons: "Bathrooms are not as clean."

Pros: "All went to schedule and flight attendants very good"

Pros: "Comfortable, good food, staff spoke English well"
Cons: "Bad Turbulence for about 1/3 of the flight. Arrived 45 minutes early, sat on runway - not Cathay's fault. What WAS their fault, was the AWFUL, AWFUL MUSIC played over the PA during the wait. It was like Chinese water torture. After more than 15 hours on the plane, it was a repetitive loop that they probably thought would be soothing, but it made me want to scream."

Pros: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Cons: "They are a bit strict on carry on luggage weight but not that big of a deal."

Cons: "Continues to be incinsistent and spotty service."

Pros: "The service"
Cons: "Nothing"

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Pros: "Newer plane"
Cons: "6,5 hrs delayed"

Pros: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Cons: "Staff and tsa at JFK"

Pros: "On time. The crew on"
Cons: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."

Pros: "Most crew very helpful. Great movie and music selection."
Cons: "Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport."

Pros: "Need more movie selection on classic"

Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pros: "Nice crews eating for a big guy."

Pros: "There wasn't much to note. uneventful and ok service"
Cons: "There wasn't much to complain"

Cons: "flight was late"

Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Cons: "Food ,service , aircraft"

Pros: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Cons: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."

Pros: "Inflight entertainment."
Cons: "All the food menu options were not available."

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Cons: "The flight was delayed by almost 4 hours from Hong Kong. There are elaborate security check at the last minute. Not even sure if it was just to kill the time. Because the departure time kept moving to later and later time."

Cons: "when can CX remove those terrible sliding seats?"

Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Pros: "Great crew, quick boarding"

Pros: "Ease of boarding."
Cons: "Only served 2 meals the whole 15 hrs flight."

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "I've taken other long-haul flights where it seems the flight attendants were serving food or drinks every couple of hours, leaving little time to sleep peacefully. But the Cathay staff, I think, balanced it well. Over 15 hrs, I was only woken up 2-3x for food. Was nice to be able to sleep without being disturbed too much."
Cons: "Way too cramped in the economy section. I'm a small guy, but even for me it was cramped."

Pros: "Liked the added legroom and seating of ecomomy preferred."

Pros: "The food was tasty and plentiful and the crew were nice."
Cons: "This was a miserable flight in the smallest seats imaginable. I'm 6'1" and typically flights are tolerable - this was misery making."

Pros: "The crew were lovely, yet efficient."
Cons: "The seat pad in World Traveler Plus is very thin, making it uncomfortable after about 30 minutes, let alone 10+ hours. Dinner was good but breakfast was sub par."

Cons: "staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors."

Pros: "Very old aircraft. Looked extremely run down and many things were broken."

Pros: "I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service."

Pros: "Crew was amazing!!!"
Cons: "The onboard entertainment"

Pros: "N/A"
Cons: "The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight."

Cons: "Every think was ok"

Pros: "Seat was comfortable"
Cons: "Time"

Pros: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."

Pros: "Comfortable"

Pros: "The attitude of crew long ques for toilet"
Cons: "Long queues for toilet"

Pros: "everything worked fine"
Cons: "nothing"

Pros: "Kind and caring staff"

Pros: "Excellent service from all British Airways crew that we dealt with"
Cons: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."

Cons: "Planes definitely don't give you much room, but this was a short flight."

Pros: "Smooth experience"

Pros: "They were very nice and honest"
Cons: "Nothing at all"

Pros: "Nothing."
Cons: "Cramped, uncomfortable seats. Minimal legroom. Food and beverage for purchase. Luggage charged for. Group boarding. All on a so called premium airline, for a premium price. If I want Ryanair, I’ll fly Ryanair."

Pros: "Price OK, bag checked."
Cons: "Checked in 100mins early with prior assistance request, told to wait in general area. After 15mins no wheelchair, BA agent said wait longer. After 30mins still no wheelchair, BA agent would not call to check; said keep waiting "we don't know how long for, but its on them (Deutsche Red Kross) to get you to gate without missing flight"! After 60mins, airport info agent checked & said chair was coming. After 75mins, DRK agent arrived with 2 wheelchairs and wasted time trying to find a second passenger needing assistance. Agent then rushed us through terminal with no opportunity to get food or drink or use bathrooms. Got to very remote gate 15mins before departure, and boarded last. Don't use BA Hamburg if you need assistance."

Pros: "The crew was very polite and nice."
Cons: "I have never seen seats with such little leg room."

Pros: "Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth."

Pros: "Efficient boarding."
Cons: "No complaints"

Pros: "Oneworld status points"
Cons: "The price, the cancellation of the flight, the lack of free tea, the lack of baggage allowance."

Pros: "Overall flight experience was pleasant and process of disembarking flight and immigration at Heathrow was superb (very quick, under 15 minutes from plane landing to being out of the airport!)."
Cons: "Not informed of second security queue (it was long with delays) so some anxiety had until a BA staff member arrived to allow passengers to London to cut the line. No USB power at seat."

Cons: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."

Cons: "I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA."

Cons: "Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised."

Pros: "Good flight time and route. Crew are consummate professionals"
Cons: "Almost everything else was poor. There is no long lasting BA class of service anymore. The boarding is mediocre, there is no food or drinks included, you have to pay to pick your seat. Basically a flash version of EasyJet."

Cons: "Disorg"

Pros: "As always, a great flight."
Cons: "Nothing I can think of."

Cons: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Pros: "Service"

Pros: "The staff"
Cons: "The food, the seats were old and cramped and i could feel every movement from the ppl behind and actually got shouted at by the man in front of me because i put my water bottle in the pouch in my seat. He thought i was punching the seat. inflight entertainment was brutal, limited selection of movies and bad ones at that. The screen was old and pixelated..... Food was bland and not edible. It was a red eye and we were not given eye masks, toothbrushes or ear buds. Horrble experience ill never fly BA again"

Pros: "The head rest."
Cons: "I waited in line at Iberia airlines only to find out I had to go to British Airways. The seats were so tiny. I'm 6 feet tall and usually fit comfortably but this was so bad. Food was absolute slop."

Cons: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."

Pros: "Clean only immediately after boarding."
Cons: "1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around."

Pros: "Short flight"
Cons: "Food selection, no in flight entertainment"

Pros: "Nothingh"
Cons: "Cancelled flight"

Pros: "The staff are friendly and cheerful. No food or entertainment for the short donestic flight (as would be expected anywhere for a 50 min flight)"
Cons: "Boarding badly organised ... signs telling you where to queue are double sided and depending which side you see first direct you into the wrong lane... Left a bit late but arrived pretty much on time. Baggage didn't arrive after a 2 hour transfer and this is the third time in four times over the past few years. I strongly do not recommend BA as a domestic UK connection after an international arrival."

Cons: "Boarding by steps, being charged for coffee when all other airlines provide it as complimentary service. morning snack would have been nice. The head flight attendant have a heavy Italian accent and spoke English so fast he couldn't be understood."

Pros: "Food awful no entertainment"

Pros: "The treatment and service you get no matter what class you flying. With BA you are always "first class" passenger. Amazing new aircraft with enough room in the economy class that makes an oversea flight very comfortable. the flight attendants are very friendly and serve you as fast as possible. I always order two drinks before the first meal and I couldn't even finish the 2nd one before they came around and asked me for another one. I would always go BA if I could. Amazing airline."

Pros: "The flight attendants were cheerful and ever so attentive. Love & appreciate the hospitality rendered. I like that there is a vegetatian meal option too."
Cons: "I could do with a little more leg space but I suppose it is not possible. An ice cream as replacemenrlt perhaps?"

Pros: "Very good"

Pros: "Able to stretch out with empty seats and don't feel so much like a sardine in a can. When it's full, like the flight from Houston to London, it's misery and I remember why I hate flying. Flight left on time and arrived a little early. Crew were very friendly and professional."

Pros: "Service and screen tv"

Cons: "Entertainment on the flight and also seats condition"

Pros: "I like everything about British Airways. They are always so friendly, polite, helpful, and accommodating."
Cons: "Nothing"

Cons: "They ran out of food option so at a certain point the only option was mushroom risotto. Also my husban ordered a lactose free meal which he received but all the other snacks and meals on the flight included some type of lactose product."