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Find cheap flights from Denpasar to New Zealand

Find cheap flights from Denpasar to New Zealand

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Good to know

Low season

January Best time to beat the crowds (4% less expensive on average)

High season

January Most popular time to fly (12% more expensive on average)

Average price round-trip

$1,247 (avg. price over the last 2 weeks)

Good deal round-trip

$796 or less

Good deal one-way

$326 or less

Top tips for finding cheap flights to New Zealand

  • Looking for a cheap flight? 25% of our users found tickets from Denpasar to New Zealand for the following prices or less: to Auckland $504 one-way - $1,148 round-trip, to Christchurch $537 one-way - $1,287 round-trip, to Wellington $520 one-way - $1,305 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly to New Zealand is January.
  • Morning departure is around 41% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Denpasar Bali Ngurah Rai to New Zealand

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,882 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Cons: "Poor customer service and lack of care for loyal passengers"

Pros: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."

Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pros: "everything, the crew was efficient"
Cons: "more African entertainment to be added on the Johannesburg route"

Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"

Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"

Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pros: "Comfort n clean"

Pros: "Singapore airlines never disappoints"

Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Cons: "Good"

Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."

Pros: "Foods. Drinks. Entertainment."
Cons: "Nothing. Everything’s so perfect!"

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."

Cons: "Excellent service"

Pros: "smooth boarding process excellent enterntainment offered food is also quite good"
Cons: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"

Pros: "Everyrhing"
Cons: "Everything was fine."

Pros: "Everything"
Cons: "N/A"

Pros: "food"

Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Pros: "Espresso coffee, champagne, crew, headphones"

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"

Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."

Pros: "Spacious economy class seating and great service"

Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"

Pros: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Cons: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pros: "Excellent service"
Cons: "Very poor on board entertainment"

Pros: "Most everything"
Cons: "Crying babies made it tough to sleep the whole flight"

Cons: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Pros: "Excellent flight experience"

Pros: "The aircrafts, on-board service on Sin Dxb route"
Cons: "The thing that Inhad to fly Silk Air with one of four flights."

Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("

Cons: "Inflight entertainment wasn't as extensive as in previous years."

Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Cons: "Didn’t even take off!"

Cons: "My flight got canceled but nobody responded from flyus.com"

Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."

Cons: "coffee is to strong and to many spicy foods"

Pros: "Great food, great seats, everything was smooth overall"

Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."

Pros: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Cons: "Nothing"

Cons: "Delayed flight for no apparent reason"

Pros: "Great crew!!!"
Cons: "Nothing"

Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Cons: "Headphones- only one channel."

Cons: "Nothing! Everything was great! It if was free that would be perfect!"

Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."

Pros: "Friendly crew"
Cons: "No alcohol served"

Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Pros: "The crew was amazing:)"
Cons: "The availability to have vegan meals...."

Cons: "The check in at Denpasar is horrible. The airport services are very inefficient."

Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pros: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Cons: "No comment."

Pros: "Everything"
Cons: "Nothing"

Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pros: "Seats are great!"
Cons: "The food options were not that good this time."

Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Cons: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."

Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"

Pros: "Same again the crew were fab"

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "Ambiance"

Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Cons: "nil"

Pros: "Everything"
Cons: "Nothing"

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Cons: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pros: "Crew were very helpful and courteous"

Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Pros: "Qatae Airways is second to non as always"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pros: "crew was lovely and plane was very new"
Cons: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pros: "Attentive"
Cons: "Nothing it was great"

Cons: "I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do."

Pros: "We did not use this flight and I was told that I could not receive a refund."

Pros: "I got alive to my destination"
Cons: "Original flight was cancelled. Next flight was full. The flight I was booked on got delayed because it was raining heavy in Brisbane... No food or coffee was offered during the whole experience."

Pros: "The service was great"
Cons: "No plugs for laptops, 14 hour flight and no way to work is terrible, luggage took to long to come out and made it so I missed the connecting flight, have to stay at the airport for 5 extra hours - and terrible service with dealing with it and getting my family on the next flight -"

Cons: "The flight was delayed for almost two hours."

Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."

Pros: "Safe trip"
Cons: "Better food and choice of drinks"

Pros: "The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor"

Pros: "It's only an hour flight. Crew are fine."
Cons: "Small plane - seats are small but nothing unexpected."

Pros: "Flight attendants were friendly and responsive."
Cons: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."

Pros: "All goid"
Cons: "Na"

Pros: "Crew was very nice!"

Pros: "The entertainment options were great"
Cons: "Figuring out how to get from domestic to international terminal was far from easy. The security lines were tight and slow. The waiting area was crowded and loud, it was a relief to get on the plane. Also the coffee was terrible"

Pros: "The seats have a great amount of leg room."
Cons: "It is nice that they offer a complimentary meal. However, the vegetarian option did not taste good."

Pros: "Being given the exit row seat"
Cons: "Zero gluten free provided snacks One of the cabin crew were particularly condescending"

Pros: "Excellent service.Very clean.loved the entertainment. The landing was very good."
Cons: "Nothing"

Pros: "Just the easiness of it all. Not complicated. Simple"
Cons: "The crew was not excellent. Seemed a little rushed and preoccupied."

Cons: "Y’all are spectacular! Best airline to travel with."

Cons: "More softer seats More entertainment with closed caption"

Pros: "I’ve been on dozens of flights prior to this one, this is the first flight I’ve really enjoyed. The service was so good that I was smiling in my seat thinking how great this is. The food was delicious! And free! And very high quality. Coconut, pistachios, frittata, muesli, omelette. Amazing!"
Cons: "Best airline ever! Add movies though, everyone loves staring into lit screens while the world passes by them, quite literally in this case."

Pros: "Free wifi was good and worked more than expected"
Cons: "Seats very uncomfortable. Streaming entertainment to personal devices no good without charging outlets in seat"

Pros: "Toilets were more spacious than normal"

Pros: "Crew work very hard and are very pleasant."

Pros: "Crew was good."
Cons: "Seating ok for say a flight from Syd. to Melb. But not adequate for a short haul international flight. Lack of food is disappointing."

Cons: "Could not add baggage online"

Cons: "Virgin appears to have lost its way in its treatment of business class passengers from Fiji to Brisbane. Gone is the lounge to relax in prior to boarding , long ques and bottlenecks in "priority " lines whilst trying to board and then there is that other affliction that they now suffer from poor quality meals and selection of same Oh well so much for that wonderful experience of flying at the front of the aircraft"

Pros: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Cons: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"

Pros: "Flight crew"

Pros: "Economy X was excellent value for getting 3 seats between 2, best I've ever slept in economy. Plane was late arriving before departure so boarding was late but we did leave and arrive on time. As I had an upset stomach the crew were nice enough to give me extra crackers and it was no hassle getting me herbal tea."
Cons: "Would be nice to have onboard entertainment included"

Pros: "the crew was nice and helpfull"
Cons: "The Flight was 45 min late. Always families with kids are putt in the back of the plane, so every thing else is taking so much longer because you make us wait for everything. longer ques at the boarder patrol etc."

Pros: "How fast the process of checking in Munich bags and getting to the plain on time"

Cons: "No in flight entertainment"

Pros: "Great in flight service experience"
Cons: "Entertainment choices are limited"

Pros: "Everything except for seat comfort"
Cons: "would be good if the seats were softer especially for longer flights"

Pros: "Flight attendants made the trip very nice."
Cons: "A little more legroom on a long international flight would be helpful."

Pros: "Staff"
Cons: "Delayed flight VA1519 Sydney to Townsville. Received sms that new flight is 2pm Received email that new flight is 3pm Called virgin who guaranteed me it’s 3pm so I asked for that in writing...no was the answer Asked to speak to mgr, same lady came back to now “guarantee “ it’s 2pm. Spoke to mgr this time guaranteed 2pm and Will email in half hour (I’ll be boarding by then ! Sorry best I can do but you are now in seat 3a economy x. Asked for complaint to be lodged, unsure if she did? At virgin check in no details of everything above. Showed lady two conflicting msgs from virgin and the above so she put me in 3a... I could have been there at 3pm if I didn’t ask for it in writing. That potentially could have cost me upwards of a grand if I had to stay another night in Sydney and another ticket... not happy!!!"

Pros: "Boarding the plane from both sides was efficient."
Cons: "Entertainment system inoperative"

Pros: "I didn’t die"
Cons: "Where’s the coffee? What about a proper snack? Why are the stewardesses so grumpy?"

Pros: "Happy to be on last leg. Good crew one of whom told some guests to shut up while she delivered the safety information. I thought that was great that she had the guts and did the right thing. Give her a bonus as we are all taking the delivery for granted."
Cons: "who would you ever satisfy with food on a plane on short flights???"

Cons: "Maybe being offered a cup of tea or coffee would of been nice."

Pros: "Bad weather had resulted in significant delays and turbulence was expected. However, flight was smooth and fast."
Cons: "Flight attendant who clutched my hand with the latex gloves she was using to protect herself from germs and then with attitude and rude tone demanded to know if I had a problem."

Cons: "In spite of the instructions I was served meat ."

Pros: "My Mum has mild dementia and was going to Sydney from Maroochydore to visit family. From check in at MCY to arrival back at MCY the staff looked after her very well. She needed assistance boarding and disembarking and they were very helpful and courteous and that's why I choose Virgin over the other airline that flies the same route."

Pros: "My trip was delayed for almost about 6hrs without any notification from you people. That was really bad taking into consideration I paid extra for sms just to be notified in case of any changes or so but you guys failed to do so."
Cons: "Was not notified about the delayed or changes to my trip. You made me paid for a service as mentioned above but was not received"

Pros: "Everything"
Cons: "Nothing"

Pros: "Absolutely nothing?"
Cons: "The staff were very rude. The seats did not recline. The flight sucked. I will NEVER EVER FLY VIRGIN EVER AGAIN!!!!!!!!!!!!!"

Pros: "Guy at check in counter helped us with our visa into Australia and was friendly and helpful"
Cons: "Flight crew was standoffish and bathrooms were not fully supplied"

Pros: "Good entertainment, nice crew. Enjoyed the flight!"

Pros: "Flight was only half full, plenty of room to spread out and sleep; lots of self-service drinks and snack"

Pros: "The staff at check in really tried to help my family."
Cons: "The ticketing and upgrading of my families tickets wasn't possible apparently. Also baggages without a baggage allowance was very expensive."

Cons: "MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing."

Cons: "Food need to be improved"

Cons: "They should giving out headphones for business class to use the entertainment system"

Cons: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"

Cons: "Better range of entertainment as the options were a bit dated and mediocre"

Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."

Cons: "Not being cancelled and delayed"

Cons: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"

Cons: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."

Cons: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."

Pros: "Everything on the plane was fine, and the service was great."
Cons: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."

Cons: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"

Pros: "Comfortable seating map"
Cons: "Food could be improved especially for vegetarians"

Pros: "Cool and excellent service."

Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"

Cons: "Better treatment of luggage. Better business class service. Food was poor."

Cons: "Frustrated"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Cons: "Everything"

Cons: "It will be nice if there’s choice for vegetarian meal"

Pros: "The crew was extremely hospitable, and the food was excellent."

Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"

Pros: "the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all."
Cons: "the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum."

Pros: "excellent staff"
Cons: "ship needed cleaning"

Cons: "Seat, food, service"

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"

Pros: "The hospitality of the staff Smooth sailing process"
Cons: "The food and the seats and leg room is too small especially for larger people"

Pros: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Cons: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."

Pros: "Friendly staff, smooth ride, easy boarding"

Cons: "The air con totally not cold!"

Cons: "Connecting Time"

Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."

Pros: "Lovely people an caring all the way through."

Pros: "Excellent as well!"
Cons: "Everything good as well."

Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."

Pros: "Nothing special"
Cons: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."

Cons: "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."

Pros: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Cons: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"

Pros: "None that I like!"
Cons: "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"

Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."

Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."

Cons: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"

Cons: "Quick transfer"

Pros: "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."

Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."

Pros: "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
Cons: "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."

Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"

Pros: "Service is great..."
Cons: "Not sure why all Sabah/Sarawak gates are at the farthest..."

Pros: "Seat is comfortable with lots of leg room. Clean plane."
Cons: "On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too"

Pros: "Boarding and off boarding was very fast"
Cons: "Food options/quality"

Pros: "Business class seats were comfy."
Cons: "Movie choices were lacking."

Cons: "So hot on the plane and cramped."

Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

Cons: "plane parked too far from main terminal. long bus ride delays arrival time."

Cons: "All my friends complained of back pain, so maybe the chairs be ergonomically friendly"

Pros: "Plane was okay/good. Crew was good."
Cons: "Food"

Pros: "Plane was good (Economy class)"
Cons: "Food"

Pros: "The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food."
Cons: "The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly."

Cons: "The food was uninspiring, to say the least."

Pros: "OK"
Cons: "Ground service staff (not individual) in PVG showed poker face to customers not only to me."

Cons: "MU ground service in PVG was fair during check in, it was not as polite as in HK."

Pros: "Seats are comfortable."
Cons: "Check in agents could have been more professional"

Pros: "I hated the airline!"
Cons: "The food was terrible and the staff was not nice at all. Worst airline."

Cons: "More entertainment choices in music. Easy access to wifi"

Pros: "Left on time."
Cons: "Food very unappetising. Poor movie selection"

Pros: "Loads of space. Super crew,"
Cons: "Nothing. It was perfect."

Pros: "Quick boarding and take off."
Cons: "They kept the lights on the whole time and it was a 1AM flight so hard to rest. Plus the crew was loud during food service. Chaotic."

Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

Pros: "The flights were on time (including my transfer flight) and smooth. Food was mediocre but nothing worse than any other airlines."
Cons: "Not much maybe just the food but the flight attendants are very nice."

Pros: "The flight was fairly smooth. There was a good selection of movies."
Cons: "Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay."

Pros: "nice service"
Cons: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"

Pros: "Punctual. Seat space better than most airline"
Cons: "Food is meh"

Pros: "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
Cons: "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"

Cons: "They ran out of everything but a nasty fish. There were also lots of completely empty rows with other rows totally stuffed with strangers.... I was in a row with young kids (not mine!) and the 2 rows behind me were totally empty.... I did not have the option to choose seats before getting my boarding pass"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Short layover, very good price."
Cons: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"

Pros: "Friendly crew. Great seats in business class. Enjoyed the entertainment options, and wifi was available if you pre-order before flight."
Cons: "Flight was delayed an hour. They changed our gate without much notice or information. The boarding was chaotic. No vegetarian option, but they tried hard to accommodate me which was nice."

Cons: "Flight attendant from Bali to Shang Hai had a big attitude even other passengers were complaining about him there were two guys one was nice and the other must of hated his job instead of asking he was demanding us to do things with a mad face the whole time since we got on the flight we tried to put our bags in the overhead compartment and he was telling us to sit down first let other people walk by with luggage’s on our lap while we wait for everyone to be seated which I would mind but he has an attitude about it. Our neighboring passengers came on the plane and had the same experience with him and were telling me about his attitude"

Cons: "I tried to change my flight and had the worst experience I have ever had with an airline. Not just the rate was not honored. Nor was my flight. Nor ANY communication if my ticket was changed or not. I could not get anyone on the phone to help me, or there wasn't even a representative at the airport. COMPLETELY RUINED MY TRIP! I WAS LEFT WITH UNUSED HOTEL BILLS!!!! This not the last I will report of this!"

Cons: "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."

Pros: "Took 5 hrs and boarding was on time, easy to find seat and put carry on away, great comfort, liked the movies offered and food was as actually not bad, I liked the thick noodles served."
Cons: "Only got 2 cups of wines and then they “ran out”."

Pros: "Personal, comfortable, easy"
Cons: "The breakfast pack was ok but the scroll thingy was dry and not very nice!"

Pros: "same as before Staff excellent and nice with everybody"
Cons: "the foods"

Pros: "Clean, comfortable and ahead ov time"
Cons: "Nothing"

Pros: "Even the short flight, they provided a complete food and that meal was tasty."
Cons: "Communication I called about a luggage but it was very difficult to find some help before fly. But at the counter, crew was very helpful."

Cons: "Way too many announcements. Many were not comprehendible. Gate changes were not announced and continuously kept happening with China eastern airline. They were not efficient with bag storage because people’s bags were all ending up in different aisles."

Pros: "good selection of movies"
Cons: "food"

Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"

Pros: "It was just ok. We landed safely. No entertainment, no food choice, just a safe flight. Crew was nice and spoke English well. However they’re liars. They made multiple promises they didn’t deliver like a vegetarian food choice and bulkhead emergency seat. Better to deny it than to lie."
Cons: "I asked for coffee, the stewardess repeated coffee to me and I got orange juice, which was ok because I like Orange juice too. I speak several languages too and was impressed they spoke English well. I guess it was just being busy and under stress. I was promised a bulkhead emergency seat and not given one. There was a emergency seat open right next to me but it never got on my ticket."

Pros: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Cons: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."

Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."

Pros: "It was good flight"
Cons: "None"

Pros: "Staff very friendly"
Cons: "Choice of food. Very limited for business class. Movie selection very limited also."

Pros: "Friendly staff"
Cons: "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."

Pros: "the pleasantries"
Cons: "the unpleasantries"

Cons: "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."

Pros: "Friendly staff"
Cons: "All was good."

Pros: "Complimentary in flight wifi"
Cons: "Couldn’t use iPhones... even on airplane mode"

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